Add your latest resume to match with open positions.

11 results for Customer Experience Marketing Manager in Stamford, CT

Customer Experience Specialist

Parsippany, NJ
onsite
Temporary to Hire
15.8365 - 18.337 USD / Hourly
We are looking for a Member Service Representative to support members with day-to-day account needs while delivering attentive, detail-oriented service in Morris Plains, New Jersey. This contract opportunity with potential for a long-term role is ideal for someone who enjoys helping customers, handling financial transactions accurately, and contributing to smooth branch operations. The person in this role will serve as a trusted point of contact for member questions, account support, and routine banking activity while maintaining a high standard of accuracy, confidentiality, and compliance. Responsibilities:• Provide responsive support to members by clarifying account details, explaining available services, and guiding them toward appropriate solutions.• Handle everyday financial transactions such as deposits, withdrawals, transfers, loan payments, and money orders with a strong focus on precision.• Manage cash and check activity in accordance with established balancing practices, internal controls, and security expectations.• Open, update, and close member accounts while confirming that all required forms and supporting documentation are complete and accurate.• Identify routine service issues, resolve them efficiently, and elevate more complex concerns to the appropriate team for follow-up.• Maintain organized records related to transactions, account activity, and service requests to support accurate branch documentation.• Assist with daily operational tasks, including cash drawer reconciliation and branch opening or closing duties when assigned.• Follow branch policies, privacy standards, and regulatory requirements while helping promote a secure and compliant environment
2026-06-16T00:00:00Z

Customer Service Manager

Fairfield, NJ
onsite
Permanent / Full Time
80000 - 95000 USD / Yearly
We are looking for an experienced Customer Service Manager to lead a high-performing customer service team in Fairfield, New Jersey. This role is responsible for elevating the customer experience, strengthening day-to-day service operations, and building effective partnerships across the organization. The ideal candidate brings a hands-on leadership style, sound judgment, and a commitment to continuous improvement in a manufacturing environment. Responsibilities:• Lead the daily work of the customer service function, ensuring coverage, accountability, and dependable service delivery across all customer touchpoints.• Assign priorities across the team, review performance outcomes, and take timely action to keep response quality and service standards on track.• Coach, mentor, and develop representatives through regular feedback, structured training, and ongoing support that improves engagement and retention.• Manage complex customer matters and escalated concerns, guiding issues through to resolution while protecting a positive customer experience.• Analyze recurring service challenges and customer feedback to identify root causes and introduce preventive solutions.• Refine support processes and workflows to improve efficiency, accuracy, and overall service quality.• Monitor operational measures such as responsiveness, resolution effectiveness, and customer satisfaction, and share results with leadership.• Work closely with operations, sales, and other internal partners to align service efforts with broader business goals.• Maintain reliable documentation of customer communications, case activity, and service-related data within company systems.
2026-06-16T00:00:00Z

Marketing Manager

Englewood Cliffs, NJ
onsite
Temporary / Contract
45 - 65 USD / Hourly
We are looking for an experienced Marketing Manager to support high-visibility brand initiatives within the advertising industry. This is a long-term contract position focused on shaping marketing presence across events, sponsorships, thought leadership, and branded content while ensuring every deliverable reflects strong quality and consistency. The ideal candidate brings a strategic mindset, strong communication skills, and the ability to keep multiple projects moving forward in a collaborative, fast-paced environment. Responsibilities:• Drive marketing support for conferences, live events, corporate initiatives, and charitable programs by developing tailored brand materials and promotional assets.• Plan and execute brand activations tied to sponsorships, translating campaign objectives into engaging content and event-day experiences.• Oversee creative planning and scheduling for large-format digital displays, coordinating requirements, approvals, and final delivery with agency and internal creative teams.• Partner closely with events, communications, and cross-functional stakeholders to align marketing efforts and strengthen integrated promotion across initiatives.• Gather, organize, and manage stakeholder input throughout project lifecycles while maintaining accuracy and securing required legal and compliance approvals.• Lead end-to-end delivery of assigned marketing projects, balancing shifting priorities while meeting deadlines, budget expectations, and brand standards.• Support development of B2B thought leadership and social media materials in collaboration with content specialists, agency partners, and business teams.• Review campaign and collateral output to ensure brand guidelines are applied consistently across materials produced by internal and external creative resources. 02720-0013445119
2026-05-28T00:00:00Z

Marketing Director

New York, NY
onsite
Temporary / Contract
40 - 43 USD / Hourly
About the OpportunityWe are seeking an experienced Senior Social Media Marketing Manager to join our Global Marketing team on a contract basis to provide leave coverage. This highly visible role will lead social media strategy, executive communications, content governance, paid social campaigns, analytics, and stakeholder engagement across multiple business lines.The ideal candidate is a strategic social media and content marketing leader with experience supporting executive thought leadership, managing enterprise-level social channels, and driving measurable business impact through both organic and paid social programs.This position operates in a hybrid work environment, requiring three days per week onsite in New York City.Key ResponsibilitiesSocial Media & Community ManagementContent Strategy & Editorial LeadershipExecutive Communications & Thought LeadershipPaid Social Media ManagementAnalytics & ReportingStakeholder Engagement & Training
2026-06-11T00:00:00Z

Customer Service Representative

New York, NY
remote
Temporary / Contract
18 - 21 USD / Hourly
We are looking for a Customer Service Representative to join an education-focused organization in New York, New York, in a fully remote Contract role. In this position, you will support subscription and order processing activities while helping maintain a positive experience for customers through accurate records and responsive service. This opportunity is ideal for someone who is organized, detail-oriented, and comfortable partnering with internal teams to keep account information current and complete. Responsibilities: • Handle incoming subscription and order requests, ensuring each transaction is entered accurately and completed in a timely manner. • Maintain customer account records by updating subscriber details and verifying information for completeness and accuracy. • Work closely with billing partners to organize payment-related information and support smooth order fulfillment. • Review account and order data to identify discrepancies, correct errors, and improve overall data quality. • Respond to customer inquiries through email and other communication channels with professionalism and empathy. • Support administrative customer service tasks such as order entry, data entry, and follow-up coordination as needed. • Use spreadsheets and business systems to track activity, document updates, and monitor processing progress. • Collaborate effectively with team members while also managing assigned work independently in a remote environment.
2026-06-12T00:00:00Z

Customer Service Representative

Mahwah, NJ
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to join a technical support team serving the dealer network and internal partners in New Jersey. This contract-to-permanent opportunity is ideal for someone who combines strong customer service skills with the ability to handle parts-related questions in a fast-paced call center environment. The person in this role will provide accurate guidance, manage issue resolution from intake through follow-up, and contribute to a high standard of service through consistent communication and attention to detail. Responsibilities: • Respond to technical parts inquiries from dealership contacts and internal teams, delivering clear and timely support by phone and through case follow-up. • Manage product inspection requests for the North American market, coordinating with warehouse teams and communicating updates through final resolution. • Track newly released parts and confirm correct usage or application information to support accurate guidance for customers. • Review parts-related communications and reference materials to help ensure technical information is correct and up to date. • Record customer interactions and issue details in the current call logging system to maintain accurate service documentation. • Prepare and maintain recurring daily, weekly, and monthly reports to support team visibility and operational tracking. • Participate in training, coaching, safety activities, and continuous improvement efforts aligned with team standards and lean practices. • Maintain a thorough and attentive approach in all interactions, protect confidential information, and support additional service-related tasks as needed.
2026-06-12T00:00:00Z

Customer Service Representative

Long Island City, NY
onsite
Temporary to Hire
28.5 - 30 USD / Hourly
seeking a detail-oriented Bilingual Administrative Support Specialist to join its team in Long Island City, NY. This role is ideal for an administrative professional with strong analytical skills who is comfortable working in a fast-paced support environment. The position will involve assisting drivers at the customer service window, researching payment-related issues, and maintaining accurate information in Excel.Key Responsibilities:<ul><li>Provide front-line support at the customer service window alongside two other team members</li><li>Assist drivers with payment-related inquiries and resolve issues related to delayed or missing payments</li><li>Research and gather the appropriate information needed to address driver concerns</li><li>Maintain and update tracking information in Excel spreadsheets</li><li>Perform administrative and analytical support tasks as needed</li><li>Communicate clearly and professionally with drivers and internal team members</li></ul>
2026-06-15T00:00:00Z

Customer Service Representative

Rosedale, NY
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to support customers with prompt, attentive assistance in New York. This Long-term Contract position is ideal for someone who communicates clearly, handles a high volume of interactions with confidence, and takes pride in delivering accurate service. The role focuses on resolving inquiries, processing orders, and creating a positive experience across inbound and outbound customer communications. Responsibilities: • Respond to incoming customer calls and provide timely, courteous support for questions, concerns, and service needs. • Place outbound calls as needed to follow up on requests, confirm details, or provide updates related to customer accounts and orders. • Enter customer orders accurately into the appropriate system while verifying information for completeness and correctness. • Address routine service issues by identifying customer needs, explaining available solutions, and guiding each interaction toward resolution. • Maintain detailed records of conversations, actions taken, and order activity to support service accuracy and continuity. • Manage a steady call volume while meeting quality expectations and maintaining an attentive, customer-focused approach. • Coordinate with internal teams when necessary to help resolve order-related questions and ensure timely service completion.
2026-06-16T00:00:00Z

Customer Service Representative

Fairfield, NJ
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support daily order processing and customer communication for a busy operation in Montville, NJ. This Contract position is ideal for someone who enjoys balancing customer support, order accuracy, and coordination with internal teams in a fast-moving environment. The person in this role will help ensure orders, shipping details, and account documentation are handled efficiently while providing timely updates to customers. Responsibilities:• Review incoming customer and purchase orders, confirm product availability, and enter complete and accurate order details into the system.• Communicate with customers regarding order progress, shipment timing, freight costs, and other service-related questions in a prompt and attentive manner.• Coordinate closely with warehouse and operations staff to support accurate fulfillment, inventory alignment, and shipment readiness.• Prepare shipping-related paperwork, including bills of lading, and provide freight rate information for outbound orders.• Create sales orders, invoices, credit memos, and related account documentation while maintaining precise records.• Investigate and process freight claims involving damaged merchandise and follow through on required documentation.• Maintain organized digital and physical files for customer accounts, inventory information, and transactional records.• Respond to inbound calls and messages courteously, and provide current inventory information when requested.
2026-06-17T00:00:00Z

Customer Service Associate

Jersey City, NJ
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a Customer Service Associate to support customers in Jersey City, New Jersey within the gambling industry. This Long-term Contract opportunity is ideal for someone who excels at resolving inquiries, building positive customer relationships, and delivering dependable service across high-volume support channels. The role focuses on creating smooth customer experiences, addressing concerns with professionalism, and using service tools effectively to maintain satisfaction and trust. Responsibilities: • Respond to customer questions across phone and other service channels with accuracy, professionalism, and a customer-first approach. • Manage client interactions within CRM systems, ensuring records are updated clearly and consistently after each contact. • Resolve service concerns and complaints by investigating issues, identifying practical solutions, and following through to completion. • Strengthen customer relationships by providing timely support and maintaining a positive, helpful communication style. • Monitor customer needs and escalate complex matters when necessary to support efficient issue resolution. • Contribute to overall customer satisfaction by delivering consistent service in a fast-paced call center environment.
2026-06-11T00:00:00Z

Sr. Marketing Manager

New York, NY
onsite
Permanent / Full Time
150000 - 155000 USD / Yearly
We are looking for a strategic marketing leader to shape and deliver integrated B2B programs that expand market presence and generate measurable business impact. This role will guide multi-channel initiatives across awareness, engagement, demand generation, and post-sale support while working closely with cross-functional teams and external partners. The ideal candidate brings strong judgment, excellent collaboration skills, and a data-focused mindset developed in complex marketing environments, ideally within SaaS or technology. Responsibilities: • Design and lead integrated B2B marketing programs across digital and offline channels to support business objectives and partner commitments. • Work closely with campaign, content, sales, and subject matter experts to build coordinated go-to-market plans that increase visibility, strengthen engagement, and drive pipeline growth. • Shape thought leadership initiatives by developing themes and supporting assets such as webinars, research pieces, articles, presentations, social content, and event programming. • Oversee execution of marketing initiatives from planning through launch, including creation of briefs, coordination of timelines, and alignment across stakeholders using project management tools. • Review and approve campaign and content deliverables to ensure messaging is on-brand, audience-relevant, and aligned with strategic goals. • Manage budget allocation across programs, prioritize investment in high-value activities, and assess performance to improve return on marketing spend. • Partner with sales and services teams to identify market trends, customer challenges, and opportunities to position solutions effectively. • Prepare performance updates and executive-ready presentations for stakeholders and partner reviews, translating campaign results into actionable insights. • Contribute hands-on support for content development and demand generation activities when needed to keep programs moving toward targets.
2026-05-14T00:00:00Z