<p><strong>Summary</strong></p><p>The Low Voltage Service Manager leads a fast-paced service department responsible for installing, maintaining, and troubleshooting low voltage systems including security, access control, CCTV, data cabling, and related technologies.</p><p> </p><p>This role is critical in a hyper-growth environment and requires a leader who thrives in change, maintains composure under pressure, communicates clearly, and leads with accountability and humility. The ideal candidate is hands-on, solution-oriented, and focused on team success—not personal status.</p><p> </p><p><strong>Responsibilities</strong></p><p>Team Leadership & Culture</p><ul><li>Lead, train, and develop service technicians and coordinators in a high-expectation environment</li><li>Set clear standards for professionalism, communication, and accountability</li><li>Provide calm, direct leadership during high-pressure situations and escalations</li><li>Foster a team-first culture where respect, collaboration, and adaptability are non-negotiable</li></ul><p>Service Operations Management</p><ul><li>Schedule and dispatch technicians to meet aggressive service timelines</li><li>Ensure jobs are completed on time, within budget, and to quality standards</li><li>Actively identify operational gaps and coordinate potential implement process improvements</li></ul><p>Customer Relations</p><ul><li>Serve as the escalation point for service issues, maintaining a professional and composed demeanor at all times</li><li>Communicate clearly with customers, technicians, and leadership</li><li>Drive resolution, not excuses</li><li>Support service agreements and long-term customer satisfaction initiatives</li></ul><p>Compliance & Documentation</p><ul><li>Ensure all work complies with local codes</li><li>Maintain accurate service records, reports, and documentation</li><li>Enforce safety standards and company policies consistently</li></ul><p>Financial & Business Oversight</p><ul><li>Monitor labor costs, department budget, and profitability</li><li>Report on metrics and performance indicators to leadership</li><li>Identify opportunities for growth, efficiency, and scalability</li></ul><p><strong>Maintenance Program Development (Critical Function)</strong></p><ul><li>Design and launch preventive maintenance programs for low voltage systems</li><li>Create service agreement offerings, scopes, pricing models, and renewal processes</li><li>Partner with sales and leadership to convert install customers into maintenance clients</li><li>Establish inspection schedules, documentation standards, and reporting templates</li><li>Track recurring revenue, contract performance, and customer retention</li><li>Continuously improving the maintenance model to support long-term scalability</li></ul>
<p>Robert Half is partnering with a rapidly growing business services group in the Lakeland area that is launching a new, independently operated CPA firm. This exciting venture offers the rare opportunity to build a practice from the ground up — backed by an established client base, internal sales support, and strong leadership committed to long-term growth and innovation.</p><p>Our client is seeking an entrepreneurial Tax & Accounting Manager who can lead accounting and tax operations while helping to shape the firm’s strategic direction. This is an ideal role for a hands-on, forward-thinking CPA or EA ready to transition from a traditional firm environment into something more dynamic, growth-oriented, and rewarding.</p><ul><li>Lead day-to-day accounting and tax engagements for a portfolio of small business clients, primarily S-Corps and partnerships.</li><li>Manage client relationships with a consultative, year-round approach focused on accuracy, compliance, and strategic tax outcomes.</li><li>Oversee integration of new clients through both internal referral channels and external business development efforts.</li><li>Develop and implement efficient firm processes, technology platforms, and service models to support scalability.</li><li>Collaborate with company leadership to define service offerings, pricing models, and growth strategies.</li><li>Manage client onboarding, billing, and satisfaction to ensure strong retention and recurring revenue growth.</li><li>Provide leadership as the firm expands—recruiting, training, and mentoring future staff members.</li></ul><p>This is a ground-floor opportunity to help shape the culture, systems, and success of a newly established firm, with the security of existing clients and strong internal referral pipelines. The position offers substantial autonomy, creative influence, and the potential for profit sharing or future equity participation as the firm grows.</p><p>If you are ready to take ownership of a fast-growing practice and build something meaningful, we want to hear from you. Please submit your resume and call Brian Upshaw at 813-259-7602, referencing Job Number 01070-0013329772.</p>
We are looking for a detail-oriented Shared Services Accounts Receivable Analyst II to join our team in Land O’ Lakes, Florida. This position plays a key role in managing secondary insurance balances across various payers, including Commercial, Medicare Advantage, Blue Cross, Workers Comp, and Auto claims. The role also involves centralized claim denial routing and resolution, as well as assisting with front desk coverage in adherence to business office security protocols. This is a Contract to permanent employment opportunity, offering the chance to contribute to a dynamic healthcare environment.<br><br>Responsibilities:<br>• Manage accounts receivable for secondary insurance balances, ensuring accurate and timely follow-up across multiple payer types.<br>• Handle complex claim denial routing and resolution to support business services operations.<br>• Utilize systems such as Oracle, SharePoint, and the Patient Accounting System to perform daily responsibilities.<br>• Provide front desk coverage at the business services office while adhering to security protocols and procedures.<br>• Offer training and shadowing support for newer team members to ensure effective onboarding.<br>• Participate in accounts receivable special projects as assigned to enhance operational efficiency.<br>• Maintain high levels of accuracy and organization in managing financial classes and insurance accounts.<br>• Collaborate with internal teams to improve processes and ensure compliance with healthcare billing standards.<br>• Communicate effectively with stakeholders to address billing inquiries and resolve discrepancies.<br>• Analyze data and generate reports to support decision-making and operational improvements.
