We are looking for a compassionate and detail-oriented Customer Service Representative to join our team in St. Petersburg, Florida. In this role, you will serve as the primary point of contact for clients, guests, and staff, ensuring a positive experience and efficient service. Experience working in a medical, healthcare, or behavioral health setting is highly preferred. This is a contract-to-permanent position where you will play a critical role in supporting individuals seeking behavioral health services. <br> Responsibilities: • Act as the first point of contact by welcoming and assisting clients, staff, and guests in a friendly and detail oriented manner. • Manage appointment scheduling, confirmations, and follow-ups to ensure smooth client flow. • Handle client check-ins and check-outs, including collecting payments, issuing receipts, and balancing the cash drawer at the end of each shift. • Update client information accurately during check-in or check-out and maintain secure data entry practices. • Distribute and collect client satisfaction surveys to gather feedback. • Collaborate with clinical staff to ensure timely service delivery and address pending client issues. • Perform opening and closing procedures as assigned, ensuring a seamless start and end to each day. • Assist with distributing faxes and other administrative tasks as needed. • Respond effectively to upset or distressed clients, providing warm, empathetic customer service. • Travel to other locations as required, with mileage reimbursement provided.
<p>Robert Half is seeking an Inside Sales Representative for one of our Banking clients. As an Inside Sales Rep, you will play a key role of being a Commercial Card and Wholesale Payables Subject Matter Expert (SME), responsible for working directly with suppliers to identify objection to card and other e-payables acceptance.</p><p><br></p><p>Responsibilities include: </p><ul><li>Effectively build rapport with suppliers on the phone, conveying confidence and presence while consulting to identify their needs.</li><li>Manage supplier contact across multiple outbound and inbound channels, including phone, email, web and internal reporting.</li><li>Verifying accuracy of information provided by client and/or supplier </li><li>Identify root cause for supplier's objection to product acceptance by offering product feature and/or service solutions to meet supplier needs and concerns</li><li>Research contact information using available tools and resources• Identify potential process improvements in supplier engagement• Demonstrate exceptional negotiation</li></ul><p><br></p>