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2 results for Customer Service Manager in St. Petersburg, FL
- Lutz, FL
- onsite
- Permanent / Full Time
- 100000 - 115000 USD / Yearly
- We are looking for a dedicated Service Delivery Manager to join our team in Lutz, Florida. This role is ideal for someone who is detail oriented, possesses strong technical expertise and leadership skills, and is capable of overseeing operations while ensuring exceptional service delivery. The position requires hands-on management of technicians, collaboration with project teams, and the ability to implement effective processes in a dynamic environment.<br><br>Responsibilities:<br>• Supervise and manage daily activities of 12-18 technicians to ensure efficient and timely completion of tasks.<br>• Collaborate with in-house project managers to align operational goals and maintain seamless project execution.<br>• Monitor technical systems, including Cat6 cabling, intercom systems, readers, lock sets, and cameras, ensuring functionality and resolving issues.<br>• Develop and implement standardized operating procedures to improve service delivery and operational efficiency.<br>• Maintain open communication with technicians and stakeholders, providing updates and addressing concerns effectively.<br>• Oversee scheduling and resource allocation to optimize performance and meet project deadlines.<br>• Identify areas for improvement within service operations and propose innovative solutions.<br>• Ensure compliance with company policies, procedures, and industry standards.<br>• Conduct regular reviews of technician performance, offering guidance and support to enhance productivity.<br>• Address technical challenges and provide insight to troubleshoot and resolve complex issues.
- 2026-05-27T00:00:00Z
- Tampa, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p><strong>Client Solutions Manager (Technology)</strong></p><p><strong>Location:</strong> Tampa, FL (Hybrid, 3 days in-office)</p><p><strong>What You’ll Do</strong></p><p>This is a true <strong>hunter role</strong> focused on building new business in the IT staffing space.</p><ul><li>Prospect daily through <strong>cold calling, email, and outreach</strong></li><li>Build your own client base and pipeline from scratch</li><li>Meet IT hiring managers and executives <strong>in person</strong></li><li>Partner with clients on contract and project-based staffing needs</li><li>Work with recruiters to deliver the right talent</li><li>Drive roles forward from intake to placement</li></ul>
- 2026-06-03T00:00:00Z