<p>We are looking for a detail-oriented Health Services Specialist II to support administrative and service-related functions within a healthcare organization based in Minnesota. This long-term contract position is well suited for someone who communicates clearly, stays organized, and can manage multiple tasks involving health plan processes, authorizations, and internal coordination. The ideal candidate brings strong customer service skills, comfort working with internet-based systems, and the ability to handle sensitive information with accuracy and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support for health services operations, ensuring requests and documentation are processed accurately and on time.</p><p>• Communicate with internal teams and external contacts to resolve service questions, gather needed information, and maintain a high level of customer support.</p><p>• Review and coordinate authorization-related activities while following established healthcare and health plan guidelines.</p><p>• Maintain organized records, track submissions, and monitor case details across multiple systems and databases.</p><p>• Assist with training-related tasks by helping onboard team members and reinforcing process expectations when needed.</p><p>• Use online tools and internal platforms, including healthcare information systems, to research, update, and verify member or case information.</p><p>• Support hiring or staffing coordination activities such as scheduling, document collection, or submission tracking when assigned.</p><p>• Perform quality checks on work items to help ensure accuracy, compliance, and consistency with departmental standards.</p>
<p>We are looking for a Prior Authorization Coordinator to support authorization and scheduling activities for a healthcare team in Minneapolis, Minnesota. This Contract position is ideal for someone who is organized, responsive, and comfortable managing administrative tasks in a fast-paced environment. The role focuses on coordinating prior authorizations, handling incoming communication, and helping patients and internal teams stay on schedule.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate prior authorization requests by gathering required documentation, submitting information to payers, and tracking approvals to support timely care delivery.</p><p>• Respond to inbound calls professionally, address routine questions, and route more complex concerns to the appropriate team members.</p><p>• Provide administrative support through data entry, record updates, document management, and follow-up communication with stakeholders.</p><p>• Work closely with clinical and operational teams to confirm authorization status and prevent delays in service.</p><p>• Maintain organized records of authorization activity, scheduling changes, and payer communications for reference and compliance.</p><p>• Assist with workflow updates or process-related coordination as needed to support department operations.</p>
<p>We are looking for a Client Services Associate to join our team in Twin Cities. In this role, you will provide essential support to financial advisors by managing administrative and operational tasks while maintaining strong client relationships. This position involves frequent client interaction and collaboration with custodians, third-party software providers, and other business partners to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain effective relationships with clients to facilitate smooth account management.</p><p>• Manage new account documentation, oversee account opening processes, and ensure timely follow-up for completion.</p><p>• Handle various client service tasks, including account transfers, asset movements, and responding to service requests.</p><p>• Stay updated on custodial operations, procedures, and industry standards.</p><p>• Coordinate onboarding activities for new clients to ensure a seamless transition.</p><p>• Schedule and prepare advisors for meetings with clients and prospects.</p><p>• Address client inquiries, resolve service issues, and escalate concerns when needed.</p><p>• Prepare and distribute performance reports to clients in a timely manner.</p><p>• Utilize the firm's CRM system to document interactions, manage workflows, and maintain accurate client records.</p><p><br></p>