<p>We are looking for a detail-oriented Patient Care Coordinator to support financial clearance activities. This Long-term Contract position focuses on insurance verification, benefit review, prior authorization support, and patient cost communication within a fast-paced healthcare revenue cycle environment. The ideal candidate brings front-end revenue cycle experience, strong knowledge of payer guidelines, and the ability to work independently while contributing to a collaborative team. Success in this role requires accuracy, sound judgment, and clear communication with patients, payers, and internal care teams.</p><p><br></p><p>Responsibilities:</p><p>• Review insurance coverage for upcoming services and document verification details accurately within the electronic health record.</p><p>• Evaluate active benefits, policy effective dates, service limitations, authorization requirements, and expected patient out-of-pocket responsibility.</p><p>• Prepare patient-friendly cost estimates and explain financial obligations before scheduled visits, procedures, or stays.</p><p>• Identify insufficient coverage situations and connect patients or families with financial counseling or available assistance programs.</p><p>• Support prior authorization and payer-related clearance activities to help reduce delays, denials, and reimbursement issues.</p><p>• Manage assigned work queues efficiently while meeting established productivity and quality standards in a high-volume setting.</p><p>• Collaborate with clinical and revenue cycle teams to clarify documentation, resolve coverage questions, and support timely patient access.</p><p>• Provide guidance to less experienced colleagues when needed on payer rules, benefit interpretation, and financial clearance processes.</p><p>• Complete additional business office tasks and special assignments as needed to support departmental operations.</p>
<p>We are looking for a Patient Care Coordinator to support claims resolution and financial clearance activities for a healthcare organization.This long-term contract position is ideal for someone with hands-on experience in healthcare revenue cycle operations, insurance verification, prior authorization, and patient financial communication. The person in this role will work in a fast-paced, queue-driven environment, handling claim-related issues, validating coverage, and helping patients understand billing and benefit responsibilities while maintaining accurate documentation in electronic health record systems.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and correct claim issues caused by incomplete, inaccurate, or missing billing information so accounts can move forward for timely submission.</p><p>• Enter charges manually by compiling demographic details, insurance data, and visit information from multiple sources to support accurate fee billing.</p><p>• Review coverage status and confirm that active insurance applies to scheduled services, procedures, or visits before billing is processed.</p><p>• Interpret plan benefits, coverage limits, effective dates, authorization rules, and patient cost obligations for upcoming care.</p><p>• Complete eligibility checks through available verification tools and record all findings clearly within Epic or other applicable electronic systems.</p><p>• Provide patients with understandable cost estimates and explain expected out-of-pocket expenses related to their care.</p><p>• Guide patients and families toward financial assistance or counseling resources when insurance coverage is limited or insufficient.</p><p>• Communicate important patient-facing policies and required documentation details when clarification is needed during the financial clearance process.</p><p>• Support productivity goals in a high-volume workflow while collaborating with team members on escalated payer or account issues.</p><p>• Share knowledge with colleagues by offering guidance on payer requirements, revenue cycle processes, and billing-related questions.</p>
<p>We are looking for a Patient Care Coordinator to support financial clearance and pre-registration activities for hospital services. This is a long-term contract position supporting remote patient access teams that manage insurance verification, prior authorization, benefit review, and patient financial estimates in a fast-paced healthcare setting. The role requires strong communication skills, sound knowledge of healthcare coverage rules, and the ability to work accurately within electronic health record systems while helping patients understand their financial obligations.</p><p><br></p><p>Responsibilities:</p><p>• Conduct pre-registration and financial clearance activities by gathering required patient information and entering complete, accurate documentation into the designated health record system.</p><p>• Review insurance coverage for upcoming services, confirm active eligibility, and record benefit details, limitations, and authorization requirements.</p><p>• Determine patient cost responsibilities by analyzing plan benefits and preparing clear estimates for scheduled visits or procedures.</p><p>• Explain billing-related information, patient rights, consent requirements, and other relevant service policies in a clear and patient-friendly manner.</p><p>• Identify accounts with insufficient coverage, discuss available assistance options, and direct patients to appropriate financial counseling resources when needed.</p><p>• Process benefit verification and payer-related follow-up tasks efficiently in a high-volume, productivity-driven environment.</p><p>• Support accurate handling of prior authorization activities and payer communications related to pharmacy or hospital services.</p><p>• Collaborate with remote team members through regular check-ins and provide guidance to less experienced staff when appropriate.</p><p>• Complete additional assigned duties that contribute to revenue cycle performance and patient access operations.</p>
<p>We are looking for a detail-oriented individual to support patient access and financial clearance activities. This role focuses on preparing patients for upcoming services by confirming coverage, gathering registration details, and explaining expected out-of-pocket costs with clarity and professionalism. The ideal candidate brings experience in healthcare front-end revenue cycle work and can manage a high-volume workload while maintaining accuracy, compliance, and a patient-centered approach.</p><p><br></p><p>Responsibilities:</p><p>• Conduct pre-registration conversations with patients to gather demographic, insurance, and service-related details, then enter complete and accurate information into Epic.</p><p>• Review active insurance coverage for scheduled visits or admissions by completing eligibility checks and documenting verification results in the appropriate system.</p><p>• Analyze plan benefits for upcoming services, including effective dates, limitations, authorization needs, and potential patient payment obligations.</p><p>• Prepare and communicate cost estimates so patients have a clear understanding of anticipated financial responsibility before care is delivered.</p><p>• Explain applicable patient-facing policies and required documentation, including treatment-related acknowledgments, general rights information, and other registration materials.</p><p>• Identify situations involving limited or insufficient coverage, discuss available assistance options, and connect patients with financial counseling or government support resources when appropriate.</p><p>• Provide guidance to newer team members by sharing knowledge related to payer requirements, revenue cycle processes, and issues that affect financial clearance outcomes.</p><p>• Support additional operational tasks as needed to help maintain workflow quality, productivity, and service standards in a high-volume environment.</p>
<p>We are looking for a detail-oriented Medical Denials Specialist to support revenue cycle performance for a healthcare organization. This Contract position focuses on resolving complex claim issues, improving reimbursement outcomes, and maintaining strong follow-up across payer accounts within the outpatient and behavioral health space. The ideal candidate will bring experience in medical billing and accounts receivable work, with the ability to investigate denials, coordinate corrections, and keep account documentation current and accurate.</p><p><br></p><p>Responsibilities:</p><p>• Investigate unpaid, partially paid, denied, or rejected medical claims and take appropriate steps to secure accurate reimbursement from insurance carriers.</p><p>• Determine the underlying cause of claim issues and complete the necessary actions, including corrected submissions, formal appeals, account updates, and requests for supporting records.</p><p>• Draft and send well-supported appeal correspondence in accordance with payer deadlines, documentation standards, and reimbursement policies.</p><p>• Manage open accounts receivable by reviewing aging reports, prioritizing follow-up activity, and working toward established resolution goals.</p><p>• Communicate with payers to verify claim status, clarify payment decisions, and elevate unresolved matters when additional review is required.</p><p>• Examine differences between charges billed and payer processing results to identify payment variances and recover outstanding balances.</p><p>• Partner with billing, coding, and clinical teams to address claim edits, authorization concerns, and denial issues tied to documentation or coding accuracy.</p><p>• Prepare reporting on denial activity, payer behavior, and receivables performance to help identify improvement opportunities within the revenue cycle process.</p>
We are looking for a Medical Front Desk Specialist to support daily patient-facing operations for a healthcare facility in Coon Rapids, Minnesota. This is a Contract position suited for someone who can create a welcoming front office experience while keeping scheduling, registration, and communication organized. The ideal candidate will balance strong customer service skills with accuracy, professionalism, and confidence in a fast-paced medical setting.<br><br>Responsibilities:<br>• Welcome patients upon arrival, guide them through the intake process, and ensure check-in information is complete and accurate.<br>• Coordinate appointment calendars by arranging, confirming, and adjusting visits based on clinic needs and patient requests.<br>• Manage front desk communications by answering calls, responding to routine inquiries, and directing messages to the appropriate staff members.<br>• Maintain orderly patient records and update demographic, insurance, and visit-related details within office systems.<br>• Support smooth clinic flow by monitoring waiting areas, communicating delays, and helping patients with general front office needs.<br>• Handle administrative reception tasks such as preparing forms, processing paperwork, and assisting with routine office documentation.<br>• Use basic medical terminology appropriately when speaking with patients and collaborating with clinical and administrative teams.
<p>We are looking for a dedicated Patient Services Registration Specialist to join the Emergency and Acute Psych Services department in Minneapolis, Minnesota. In this long-term contract role, you will assist with patient arrivals and registrations, ensuring accurate documentation and a smooth process for all involved. This position requires a second shift schedule of 3:30 PM - 12:00 AM, with a schedule that includes 32-40 hours per week, every other weekend, and some holiday coverage.</p><p><br></p><p>Responsibilities:</p><p>• Register patients promptly and accurately using the Epic operating system for Emergency and Acute Psych Services.</p><p>• Collect and verify patient information, including insurance details, demographic updates, and necessary documentation.</p><p>• Obtain required signatures and ensure all documents are scanned and filed appropriately.</p><p>• Facilitate the collection of co-pays and other payment responsibilities as part of the registration process.</p><p>• Provide exceptional customer service to patients and their families, maintaining a patient-centered approach.</p><p>• Address inquiries about auto, workers’ compensation, and other specific visit types with professionalism.</p><p>• Ensure compliance with ethical standards and departmental policies while handling sensitive information.</p><p>• Collaborate with team members to maintain an organized and efficient registration process.</p><p>• Assist with clerical duties, such as photocopying and scanning documents, to support operational needs.</p><p>• Adapt to a dynamic work environment, including evening and weekend shifts, as required.</p>
<p>A National Healthcare Company is seeking a detail-oriented Medical Insurance Verification Specialist with 2+ years of experience to join our team in a fully remote capacity. In this role, the Medical Insurance Verification Specialist will be responsible for verifying patient insurance coverage, obtaining benefit information, and ensuring accurate documentation prior to services being rendered. Company-issued equipment will be provided to support your success in this remote position.</p><p>Key Responsibilities:</p><ul><li>Verify patient insurance eligibility, benefits, and coverage details prior to appointments or procedures</li><li>Work with a variety of insurance plans, including HMO, PPO, Medicare, and Medicaid</li><li>Confirm referrals, authorizations, copays, deductibles, and out-of-pocket responsibilities</li><li>Communicate with insurance carriers, provider offices, and internal teams to resolve coverage issues</li><li>Accurately document verification details in patient accounts and internal systems</li><li>Identify and escalate discrepancies or denials as needed</li><li>Maintain compliance with HIPAA and company policies</li></ul><p><br></p>
<p>Robert Half is partnering with a reputable healthcare facility in Minneapolis, MN that is in search of a 3rd Shift Patient Services Registrar to support their emergency department from 11:30 PM to 8:00 am. This contract position is responsible for welcoming patients, completing accurate registration, and ensuring insurance and demographic information is properly documented for emergency and acute behavioral health encounters. The ideal candidate brings prior registration experience, strong customer service skills, and the ability to manage fast-moving administrative work during night shifts, including weekends and holidays as needed.</p><p><br></p><p>Responsibilities:</p><p>• Greet patients and begin the intake process for emergency and acute psychiatric services with professionalism and empathy.</p><p>• Enter and maintain complete registration records in Epic, ensuring patient information is accurate and up to date.</p><p>• Review identification, insurance cards, and related paperwork while obtaining required signatures and supporting documents.</p><p>• Confirm insurance coverage and gather claim-related details for motor vehicle, workers’ compensation, and other visit types.</p><p>• Process patient copay collections and complete all front-end registration tasks associated with each encounter.</p><p>• Update demographic information and scan or copy documents into the appropriate record to support complete documentation.</p><p>• Deliver patient-centered service while handling sensitive information with discretion and a strong commitment to ethical standards.</p><p>• Support continuous registration operations during assigned night shifts, including every other weekend and holiday coverage based on department needs.Robert </p>
<p>The Medical Front Desk Representative serves as the first point of contact for patients and plays a critical role in delivering an exceptional patient experience. This individual is responsible for front desk operations including patient check‑in/check‑out, appointment scheduling, insurance verification, and administrative support to ensure smooth clinic operations.</p><p>Key Responsibilities</p><ul><li>Greet and check in patients in a professional, friendly, and compassionate manner</li><li>Schedule, reschedule, and confirm patient appointments</li><li>Verify patient demographics, insurance coverage, and benefits accuracy</li><li>Collect copays, deductibles, and outstanding balances at time of service</li><li>Answer incoming phone calls and route messages appropriately</li><li>Maintain accurate and up‑to‑date patient records in the EMR/EHR system</li><li>Scan, upload, and manage patient documentation</li><li>Ensure compliance with HIPAA and patient privacy standards</li><li>Coordinate with clinical staff to support efficient patient flow</li><li>Resolve patient questions related to appointments, paperwork, or billing at a basic level</li><li>Perform general administrative tasks as needed to support the clinic</li></ul><p><br></p>
<p>A National Healthcare Company is seeking a detail-oriented <strong>Medical Insurance Verification Specialist</strong> with <strong>2+ years of experience</strong> to join our team in a fully remote capacity. In this role, the <strong>Medical Insurance Verification Specialist </strong>will be responsible for verifying patient insurance coverage, obtaining benefit information, and ensuring accurate documentation prior to services being rendered. Company-issued equipment will be provided to support your success in this remote position.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Verify patient insurance eligibility, benefits, and coverage details prior to appointments or procedures</li><li>Work with a variety of insurance plans, including <strong>HMO, PPO, Medicare, and Medicaid</strong></li><li>Confirm referrals, authorizations, copays, deductibles, and out-of-pocket responsibilities</li><li>Communicate with insurance carriers, provider offices, and internal teams to resolve coverage issues</li><li>Accurately document verification details in patient accounts and internal systems</li><li>Identify and escalate discrepancies or denials as needed</li><li>Maintain compliance with HIPAA and company policies</li></ul><p><br></p>
<p>We are looking for a Client Support Specialist to support a busy software organization in Saint Paul, Minnesota. This Contract position offers an interim assignment expected to last 3+ months and follows a hybrid schedule with two days onsite and three days remote each week. The person in this role will serve as a key point of contact for customers by managing phone and email inquiries, resolving access-related issues, and delivering timely assistance that supports a positive service experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming and outgoing customer communications, addressing questions, service concerns, and follow-up needs with professionalism and urgency.</p><p>• Set up user accounts, remove access for former users, and handle related administrative requests with a high degree of accuracy.</p><p>• Guide new customers through the onboarding process and provide clear updates as they move through service setup.</p><p>• Review and respond to password reset requests and other support tickets within established response expectations.</p><p>• Track recurring issues and analyze call or ticket patterns to help strengthen support processes and service quality.</p><p>• Enter, update, and maintain customer information and service records in Excel and other tracking tools with careful attention to detail.</p><p>• Work closely with colleagues across the team to share information, coordinate solutions, and ensure customer needs are fully addressed.</p><p>• Uphold confidentiality standards while maintaining a detail-oriented and customer-focused approach in every interaction</p>
<p>We are looking for a detail-oriented Patient Services Registrar to support emergency department registration operations in Minneapolis, Minnesota, specifically for 2nd shift from 3:30 pm to midnight. This is a contract position offering 32-40 hours per week on an evening schedule that includes 3-4 weekdays, every other weekend, and holiday coverage based on staffing needs. The person in this role will help create a smooth arrival experience for patients by managing registration tasks accurately, handling sensitive information professionally, and delivering service with compassion in a fast-paced healthcare setting.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and complete intake and registration activities for emergency and acute psychiatric services with accuracy and professionalism.</p><p>• Enter and maintain patient information in Epic, ensuring records remain current, complete, and aligned with department standards.</p><p>• Review identification, consent forms, and related documents, then collect signatures and scan or file materials appropriately.</p><p>• Confirm insurance coverage and gather billing-related details, including information tied to motor vehicle claims, workers’ compensation, and other visit types.</p><p>• Process co-pay collections and carry out all front-end registration duties required to prepare each patient encounter correctly.</p><p>• Communicate clearly with patients, families, and internal teams to support a service-focused and respectful registration experience.</p><p>• Protect confidential information and perform all duties in accordance with high ethical standards and healthcare privacy expectations.</p>
<p>We are looking for a Client Services Associate to join our team in Twin Cities. In this role, you will provide essential support to financial advisors by managing administrative and operational tasks while maintaining strong client relationships. This position involves frequent client interaction and collaboration with custodians, third-party software providers, and other business partners to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain effective relationships with clients to facilitate smooth account management.</p><p>• Manage new account documentation, oversee account opening processes, and ensure timely follow-up for completion.</p><p>• Handle various client service tasks, including account transfers, asset movements, and responding to service requests.</p><p>• Stay updated on custodial operations, procedures, and industry standards.</p><p>• Coordinate onboarding activities for new clients to ensure a seamless transition.</p><p>• Schedule and prepare advisors for meetings with clients and prospects.</p><p>• Address client inquiries, resolve service issues, and escalate concerns when needed.</p><p>• Prepare and distribute performance reports to clients in a timely manner.</p><p>• Utilize the firm's CRM system to document interactions, manage workflows, and maintain accurate client records.</p><p><br></p>