14 results for Medical Customer Service Representative in St. Paul, MN

Customer Service Representative

Eden Prairie, MN
onsite
Temporary
13 - 13 USD / Hourly
We are looking for an experienced Senior Business Operations Coordinator to join our team in Eden Prairie, Minnesota. In this role, you will play a critical part in overseeing and optimizing business processes while ensuring operational efficiency. This is a long-term contract position within the health insurance industry, offering an excellent opportunity to contribute to impactful projects and collaborate with a dynamic team. Responsibilities: • Coordinate day-to-day business operations to ensure smooth and efficient workflows. • Manage hiring processes and liaise with offshore teams to meet staffing requirements. • Oversee tasks related to TRICARE and NIS processes, ensuring compliance and accuracy. • Collaborate with cross-functional teams to streamline operations and improve overall efficiency. • Monitor and analyze operational metrics to identify areas for improvement and implement solutions. • Support the development and execution of business strategies to achieve organizational goals. • Ensure proper documentation and reporting for all operational activities. • Facilitate effective communication between departments to align objectives and resolve issues. • Train and mentor team members to enhance their skills and knowledge. • Contribute to special projects and initiatives as needed.
2026-03-02T00:00:00Z

Customer Service Representative

White Bear Lake, MN
onsite
Contract / Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in White Bear Lake, Minnesota. In this role, you will assist customers with technical tooling solutions, ensuring their needs are met with professionalism and efficiency. This position offers a contract-to-permanent opportunity in the manufacturing industry, providing an excellent chance to grow within the company. Responsibilities: • Provide expert guidance to customers by understanding and communicating complex and technical tooling solutions. • Address customer inquiries and resolve issues to deliver optimal tooling recommendations. • Review customer applications and technical prints to identify the most suitable tooling solutions. • Collaborate effectively with team members, sales representatives, designers, and external distributors to ensure seamless customer interactions. • Maintain accurate records and handle data entry tasks using Microsoft Office tools and other systems. • Participate in regular communication with customers and co-workers, ensuring clarity and professionalism. • Utilize bilingual Spanish/English skills to assist a diverse customer base and communicate technical product information. • Support additional tasks and responsibilities as assigned by the supervisor.
2026-03-06T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary
18 - 25 USD / Hourly
OverviewWe are seeking a dedicated Customer Service Representative to join our client’s team in Bloomington, MN. In this critical role, you will serve as a primary point of contact for customers, delivering prompt, courteous, and solution-focused support.Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat in a professional and friendly manner</li><li>Resolve issues promptly, escalating complex cases as needed</li><li>Document customer interactions accurately in company systems</li><li>Process orders, returns, and exchanges with attention to detail</li><li>Collaborate with internal departments to ensure customer satisfaction</li><li>Maintain current knowledge of products, services, and company policies</li><li>Achieve individual and team performance goals related to quality and efficiency</li></ul>
2026-02-20T00:00:00Z

Member Services Representative

Saint Paul, MN
onsite
Temporary
19.95 - 23.1 USD / Hourly
We are looking for a dedicated and personable Member Services Representative to join our team in St. Paul, Minnesota. In this role, you will provide exceptional support to credit union members, ensuring their financial needs are met with care and professionalism. This is an on-site, long-term contract position offering the opportunity to make a meaningful impact through excellent customer service. Responsibilities: • Handle incoming and outgoing calls to assist members with inquiries, transactions, and account-related issues. • Provide comprehensive guidance to members about credit union services, benefits, and online banking tools. • Process cash transactions efficiently while maintaining a high standard of accuracy. • Assist members with opening and closing accounts, updating personal information, and resolving issues with debit cards. • Deliver personalized service by addressing member concerns thoroughly, ensuring satisfaction without focusing on quotas or sales. • Maintain detailed knowledge of credit union policies, procedures, and compliance regulations to provide consistent and accurate information. • Support members visiting the branch by creating a welcoming environment and fostering positive interactions. • Utilize computer systems and multi-line phone systems to manage member interactions effectively. • Collaborate with team members to ensure seamless service delivery and problem resolution. • Uphold the organization’s commitment to exceptional customer experiences through proactive and friendly communication.
2026-03-04T00:00:00Z

Medical Receptionist

Minneapolis, MN
onsite
Temporary
18 - 25 USD / Hourly
OverviewOur client is seeking a professional Medical Receptionist to join their team in Bloomington, MN. As the first point of contact for patients and visitors, this role is crucial in delivering exceptional customer service and supporting the smooth operation of the medical office.Responsibilities<ul><li>Greet and check in patients, visitors, and vendors in a friendly and professional manner</li><li>Answer phone calls, schedule appointments, and manage calendars for providers</li><li>Verify patient information and ensure accurate data entry into medical records</li><li>Assist with insurance verification, co-pay collection, and other billing needs</li><li>Process incoming and outgoing mail, faxes, and documents</li><li>Maintain the cleanliness and organization of the reception area</li><li>Support other administrative tasks as needed, such as filing, scanning, and copying</li><li>Communicate effectively with all levels of staff, patients, and external partners</li></ul>
2026-02-20T00:00:00Z

Medical Receptionist

Minneapolis, MN
onsite
Temporary
18.5 - 22 USD / Hourly
We are looking for a dedicated Medical Receptionist to join our healthcare team in Coon Rapids, Minnesota. In this role, you will provide essential administrative and patient support services, ensuring smooth daily operations for the clinic. This position is ideal for individuals who are passionate about delivering excellent customer service in a healthcare environment. Responsibilities:• Welcome patients, verify their identification, and assist with scheduling appointments as needed.• Confirm patient information and validate insurance documentation.• Digitize records by scanning documents into the Centricity system.• Prepare charts for upcoming appointments and print necessary reports.• Manage patient requests for medical records, ensuring proper authorization is obtained.• Handle incoming mail and faxes, routing them appropriately.• Respond promptly to emergency calls and coordinate necessary actions.• Collaborate with radiologists, clinic staff, and patients to resolve scheduling concerns.• Serve as a backup for other roles, including Scheduling, Tech Assistants, and Radiology Assistants.• Maintain department supplies, assist in training new staff, and perform general clerical duties as required.
2026-03-06T00:00:00Z

Customer Success Specialist

Champlin, MN
onsite
Permanent
45000 - 55000 USD / Yearly
We are looking for a dedicated Customer Success Specialist to join our team in Champlin, Minnesota. In this role, you will play a vital part in ensuring customer satisfaction by providing accurate information, responding to inquiries, and maintaining attentive relationships. This position offers the opportunity to collaborate with the sales team and contribute to a positive customer experience. Responsibilities: • Collaborate with the sales team to consistently meet customer service expectations and ensure satisfaction. • Provide detailed and accurate information on pricing, inventory availability, shipping costs, and delivery timelines. • Handle customer inquiries, prepare quotations, and initiate purchase orders with precision. • Process orders, changes, and returns in accordance with company policies and procedures. • Foster strong relationships with customers by delivering friendly and attentive support. • Calculate pricing, discounts, shipping fees, and sales margins efficiently. • Investigate and resolve customer concerns such as product quality issues or shipment delays. • Recommend additional products and services to customers and close sales opportunities. • Perform administrative tasks, including maintaining customer records and organizing order documentation.
2026-03-02T00:00:00Z

Representative, Customer Service - Skilled

Saint Paul, MN
remote
Temporary
18 - 20 USD / Hourly
The role provides critical support to customers across sales, promotions, installations, and general communications. This role ensures high-quality customer interactions, resolves complaints in accordance with consumer protection laws, and contributes to initiatives that enhance customer understanding and satisfaction. Key Responsibilities:· Provide customer service related to sales, sales promotions, product installations, and general communications.· Maintain strong customer relationships by addressing inquiries promptly and professionally.· Resolve customer claims and complaints fairly, effectively, and in alignment with consumer laws and company policies.· Develop and support organization-wide initiatives aimed at proactively informing and educating customers.· Create improvement plans based on feedback from customer surveys and satisfaction data.· Follow clearly defined procedures, guidelines, and work routines to ensure consistent service delivery.
2026-02-20T00:00:00Z

Medical Accounts Receivable Specialist

Saint Paul, MN
remote
Temporary
25 - 27 USD / Hourly
We are looking for a skilled Medical Accounts Receivable Specialist to join our healthcare team in Saint Paul, Minnesota. This long-term contract position offers an opportunity to contribute to the efficient management of medical claims and accounts receivable processes. The ideal candidate will demonstrate expertise in resolving denied claims, supporting billing functions, and improving overall A/R performance. Responsibilities: • Analyze and address denied or rejected claims, ensuring proper resolution through appeals, resubmissions, or corrections. • Investigate the causes of claim denials and implement corrective actions to prevent recurring issues. • Draft and submit appeal letters in accordance with specific payer guidelines to recover underpaid amounts. • Monitor accounts receivable aging buckets and prioritize claims to meet monthly resolution goals. • Communicate with payers to obtain claim statuses and escalate unresolved issues for further attention. • Research discrepancies in billed charges versus payer adjudication and resolve errors in collaboration with billing and coding teams. • Correct inaccuracies in claims related to authorizations, coding, or documentation, ensuring compliance with regulatory guidelines. • Maintain comprehensive records of follow-up actions and resolutions for denied claims. • Utilize NX (MyAvatar) and Aura – Sigmund systems to review claim histories, encounter data, and account workflows. • Generate detailed reports on denial trends and payer patterns to support process improvement initiatives.
2026-03-02T00:00:00Z

Client Services Associate

Minneapolis, MN
onsite
Permanent
60000 - 80000 USD / Yearly
We are looking for a Client Services Associate to join our team in Twin Cities. In this role, you will provide essential support to financial advisors by managing administrative and operational tasks while maintaining strong client relationships. This position involves frequent client interaction and collaboration with custodians, third-party software providers, and other business partners to ensure smooth operations. Responsibilities:• Develop and maintain effective relationships with clients to facilitate smooth account management.• Manage new account documentation, oversee account opening processes, and ensure timely follow-up for completion.• Handle various client service tasks, including account transfers, asset movements, and responding to service requests.• Stay updated on custodial operations, procedures, and industry standards.• Coordinate onboarding activities for new clients to ensure a seamless transition.• Schedule and prepare advisors for meetings with clients and prospects.• Address client inquiries, resolve service issues, and escalate concerns when needed.• Prepare and distribute performance reports to clients in a timely manner.• Utilize the firm's CRM system to document interactions, manage workflows, and maintain accurate client records.
2026-02-27T00:00:00Z

Medical Coder

Eden Prairie, MN
remote
Temporary
40 - 55 USD / Hourly
We are looking for a highly skilled Certified Coder to join a fully remote team on a long-term contract basis. This role involves working remotely and collaborating with a dynamic team of certified coders and business analysts to support coding initiatives for benefit plans. The ideal candidate will bring a strong background in healthcare coding, exceptional attention to detail, and the ability to communicate effectively in a collaborative environment. Responsibilities:• Analyze and assign appropriate codes to benefit plan language to ensure accuracy and compliance.• Review and validate coding decisions made by team members for consistency and correctness.• Lead discussions to resolve discrepancies and finalize coding documentation.• Conduct audits on coding results and implement necessary adjustments to maintain quality standards.• Actively participate in project meetings to provide insights and updates on coding processes.• Collaborate with cross-functional teams to align coding practices with organizational goals.• Stay updated on coding and reimbursement methodologies, including ICD-10, CPT codes, and HCPCS.• Provide input and support for managed care projects and related coding requirements.• Create and maintain documentation related to coding processes and audit findings.• Utilize tools like Word, Excel, and PowerPoint to prepare reports and communicate findings.
2026-03-02T00:00:00Z

Client Relationship Manager

Minneapolis, MN
onsite
Permanent
55000 - 70000 USD / Yearly
We are looking for an experienced Client Relationship Manager to join our team in Greater Twin Cities area in Minnesota. In this role, you will support Financial Advisors by providing client support, ensuring smooth operations and excellent client service. This position is ideal for someone with strong problem-solving skills and a passion for delivering exceptional support in a dynamic, growth-oriented environment. Key Responsibilities:<ul><li>Oversee all operational aspects related to client management, including paperwork processing and execution of client requests.</li><li>Deliver high-quality service by understanding clients’ individual needs and responding promptly.</li><li>Work closely with Financial Advisors to ensure compliance with company policies and procedures.</li><li>Provide backup coverage for other support staff during periods of high volume or absence.</li><li>Utilize internal computer systems to support client service and drive business efficiency.</li><li>Serve as the main operational resource and first contact for Financial Advisors’ operational needs.</li><li>Maintain strict confidentiality at all times.</li><li>Research, resolve, and follow through on complex client account issues until resolution is achieved.</li></ul>If you are interested in joining a growing firm please contact Douglas Rickart on LinkedIn, call Doug at 612-804-2132 or apply through the link provided.
2026-02-26T00:00:00Z

Client Relationship Manager

Minneapolis, MN
onsite
Permanent
85000 - 110000 USD / Yearly
We are looking for a dedicated Client Relationship Manager to join our client's team in Twin Cities. In this role, you will play a key part in supporting our advisors by providing planning and operational support interacting with clients. This position requires a proactive and detail-oriented individual who can manage account tools effectively and deliver exceptional service. Responsibilities:• Become the first point of contact for key clients of the firm• Utilize financial planning software to support retirement, education, tax, charitable, estate, or insurance planning.• Prepare and manage documentation for client onboarding, transfers, and money movement, ensuring timely submission to custodians.• Monitor account activities to confirm proper transfer and tracking of business operations.• Develop expertise in custodial platforms to enhance operational efficiency.• Handle tasks to effectively support financial operations.• Utilize CRM to document tasks and maintain accurate records.• Perform various other duties that contribute to the success and growth of the firm.
2026-02-20T00:00:00Z

Healthcare Experience Analyst

Eden Prairie, MN
remote
Temporary
30 - 33 USD / Hourly
We are looking for an experienced analyst to join our team. This role is responsible for shaping, enhancing, and advocating for the end-to-end consumer experience across digital and telephonic channels within pharmacy benefit and healthcare services. Leverage Voice-of-the-Customer insights, operational data, and market research to identify experience gaps and define strategic improvements aligned to business priorities. Responsibilities:<ul><li>Lead experience analytics and research by analyzing Voice of Customer data, surveys, market research, and operational insights to identify consumer pain points and improvement opportunities.</li><li>Define measurable success metrics to evaluate outcomes and effectiveness of experience initiatives, supporting retention, satisfaction, and growth.</li><li>Partner cross-functionally with senior leaders across Operations and Capability teams to align experience strategies with annual and long-term business objectives.</li><li>Translate consumer needs into clear business and system requirements, developing data-driven business cases aligned to P&L priorities.</li><li>Design and optimize end-to-end consumer experiences across channels to ensure seamless, consistent interactions.</li><li>Visualize and communicate complex journeys, insights, and recommendations through presentations, journey maps, and process documentation tailored to diverse stakeholder audiences.</li></ul>
2026-03-03T00:00:00Z