3 results for Desktop Support in St. Paul, MN

Saint Paul, MN
onsite
Temporary
25 - 30 USD / Hourly
We are looking for a dedicated Desktop Support Analyst to join our team. This position involves providing technical assistance to resolve hardware, software, and network-related issues while delivering excellent internal customer service. Responsibilities:• Manage and prioritize tickets in the unassigned queue to ensure timely resolution.• Perform desktop support tasks such as software updates, device imaging using Microsoft Entra ID, and troubleshooting hardware issues.• Diagnose and resolve technical problems across mobile devices, desktop systems, and network-related areas.• Utilize the Autotask ticketing system to track, document, and manage support cases.• Assist with basic networking tasks, requiring a high-level understanding of concepts.• Generate reports and extract data to support operational needs.• Deliver exceptional customer service to internal users, ensuring their technical concerns are addressed efficiently.• Follow established processes and workflows to maintain consistency in support operations.• Provide hands-on troubleshooting across a range of IT systems and tools.• Collaborate with team members to address escalated issues requiring Level 2/3 support.
2026-03-13T00:00:00Z

Maple Lake, MN
onsite
Permanent
55000 - 65000 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Annandale, Minnesota. This role offers an excellent opportunity to provide IT support while working in a collaborative environment, with access to great benefits and a yearly bonus. If you have hands-on experience in IT and a passion for problem-solving, we encourage you to apply. Responsibilities:• Provide technical support for Windows 10 and 11 operating systems as well as Microsoft Office 365 applications.• Manage and troubleshoot mobile and handheld devices, including iOS, Android, and Windows mobile.• Configure and maintain devices using Microsoft Intune, including autopilot and policy setup.• Address and resolve hardware and software issues through effective troubleshooting strategies.• Respond to service desk tickets promptly, ensuring timely resolutions for user requests.• Administer Active Directory accounts and permissions, supporting user access control.• Assist in managing PC hardware and peripherals, ensuring optimal performance.• Deliver exceptional customer service while effectively communicating solutions to users.• Document technical procedures and solutions to maintain a knowledge base for the team.
2026-03-10T00:00:00Z

Minneapolis, MN
onsite
Temporary
21 - 26 USD / Hourly
This contract role supports day-to-day operations of the organization’s mobile device management (MDM) program. The position focuses on coordinating device deployment, configuration, vendor interactions, and issue resolution to ensure mobile devices remain reliable and ready for operational use. The role works closely with internal teams, external partners, and support vendors to maintain stable and predictable mobile technology operations.Key Responsibilities• Support daily MDM operations for iOS mobile devices, including deployment, configuration, assignment, and lifecycle tracking• Coordinate with vendors, internal technology teams, and Tier 1 support to resolve device, application, and connectivity issues• Serve as an escalation point for more complex mobile device issues and assist with troubleshooting and root-cause analysis• Maintain device inventory, data plans, and related documentation• Assist with configuration changes, updates, and process improvements related to mobile device management• Create and maintain basic support documentation and knowledge resources• Support frontline staff and internal stakeholders with MDM-related questions and processes Interested candidates should contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf(.com).
2026-03-12T00:00:00Z