<p><strong>Receptionist and Customer Service Representative</strong></p><p><strong>Responsibilities:</strong></p><ul><li>Accurately enter customer orders into ERP and maintain order entry records.</li><li>Answer incoming phone calls, direct inquiries to the appropriate parties, and provide information as needed.</li><li>Greet guests and visitors in a courteous and professional manner, ensuring a positive first impression.</li><li>Handle customer complaints by identifying issues, providing timely solutions and alternatives, and following up to ensure complete resolution.</li><li>Keep records of customer interactions, process customer accounts, and update customer information as necessary.</li><li>Manage and track sample requests from customers and internal teams.</li><li>File tickets, estimates, and other documentation promptly and accurately.</li><li>Follow established communication procedures, guidelines, and company policies to ensure consistent and high-quality service.</li><li>Assist with miscellaneous office duties, such as data entry, filing, document preparation, and maintaining office supply inventory.</li></ul><p><strong>Skills & Qualifications:</strong></p><ul><li>Strong communication and interpersonal skills.</li><li>Attention to detail and ability to manage multiple priorities.</li><li>Proficient in order entry systems (Fishbowl experience preferred).</li><li>Customer-focused mindset with a commitment to resolving issues effectively.</li><li>Organization skills and the ability to maintain accurate records.</li></ul><p>Ready to make a meaningful impact as the face and voice of our organization? Apply today to join our team.</p>
We are looking for a detail-oriented Credit Specialist to join our team in Apple Valley, Minnesota. In this long-term contract role, you will play a pivotal part in managing and resolving negative account balances while ensuring compliance with established credit policies. This position offers the opportunity to work in the financial services industry, leveraging your expertise to address backlog issues and maintain operational efficiency.<br><br>Responsibilities:<br>• Review and analyze accounts to identify negative balances caused by Courtesy Pay transactions.<br>• Calculate fees and losses associated with negative accounts and process charge-offs accordingly.<br>• Manage general ledger entries and ensure proper documentation and transfer of financial data.<br>• Close accounts with negative balances and notify customers through formal communication channels.<br>• Verify open credit cards and assess limits to determine necessary account closures.<br>• Maintain accurate records in spreadsheets and generate letters to inform customers of account status.<br>• Support the team in catching up on backlog caused by increased negative accounts.<br>• Ensure consistent adherence to company policies and procedures regarding credit management.<br>• Collaborate with team members to streamline processes and improve efficiency in handling accounts.<br>• Perform additional duties as assigned to support the credit management function.
We are looking for a detail-oriented individual to support bankruptcy-related collections activities within a banking environment in Minnesota. This position focuses on protecting the organization’s financial interests by managing bankruptcy accounts, maintaining accurate records, and coordinating required actions with legal partners. The ideal candidate brings strong knowledge of bankruptcy processes, sound judgment, and the ability to balance compliance, service, and operational efficiency.<br><br>Responsibilities:<br>• Manage bankruptcy accounts from initial notice through resolution, tracking court activity and internal due dates to ensure timely handling of each case.<br>• Draft, examine, and coordinate documentation such as proof of claim filings, reaffirmation agreements, and related motions in partnership with legal counsel.<br>• Maintain accurate account records across internal databases and tracking tools so case status, timelines, and required follow-up remain current.<br>• Review loan details including balances, delinquency amounts, interest calculations, payment changes, and modification terms tied to bankruptcy plans.<br>• Monitor trustee payments and confirm loan setups align with approved bankruptcy terms and repayment arrangements.<br>• Identify accounts requiring additional action due to missed payments or plan-related delinquencies and escalate next steps appropriately.<br>• Serve as a resource for collectors, employees, and customers by answering complex bankruptcy questions and resolving escalated account inquiries.<br>• Support process improvement efforts by evaluating current collection practices, updating procedures, and recommending changes that reduce loss exposure and strengthen compliance.<br>• Stay informed on applicable federal and state bankruptcy and collections regulations and communicate relevant impacts to management.<br>• Contribute to departmental priorities by meeting performance goals, supporting management requests, and completing additional duties that aid team operations.
<p>We are looking for a skilled Payroll Specialist to join our team in St. Louis Park, Minnesota. In this contract position, you will be responsible for overseeing accurate and efficient payroll operations within a dynamic real estate organization. This role offers an opportunity to collaborate with HR and Finance teams while ensuring compliance with state and federal regulations.</p><p><br></p><p>Responsibilities:</p><p>• Process bi-weekly payroll for approximately 400 employees with precision and adherence to company policies.</p><p>• Calculate and administer bonus and commission payments, ensuring accuracy and compliance.</p><p>• Manage multi-state payroll transactions using ADP Workforce Now, maintaining proper documentation and reporting.</p><p>• Conduct payroll-related journal entries and reconcile cash accounts post-processing.</p><p>• Partner with HR to track employee updates and implement necessary payroll adjustments.</p><p>• Allocate payroll expenses across properties using Yardi software for accurate financial reporting.</p><p>• Generate detailed payroll reports and provide actionable insights for decision-making.</p><p>• Stay informed about payroll regulations, including Minnesota Paid Leave requirements, to ensure compliance.</p><p>• Investigate and resolve any payroll discrepancies or errors promptly.</p>