<p>The IT Support team serves as the first point of contact for internal users who need technical assistance. Support is provided through a mix of in-person interaction, phone, chat, email, user portals, and remote screen-sharing tools.</p><p>This role focuses on supporting and improving the end-user hardware and software environment. The team partners with multiple business functions to maintain and enhance the technology systems that enable day-to-day operations across office and operational settings. Responsibilities include supporting Microsoft 365, operating systems, and standard software tools, as well as managing the full lifecycle of end-user IT assets such as laptops, desktops, and peripherals.</p><p>Day-to-Day Responsibilities</p><p>• Serve as a primary support resource for hardware, application, and data-related issues across multiple locations </p><p>• Respond to incoming requests via phone, chat, email, alerts, or in person, and accurately triage, diagnose, resolve, or escalate issues within defined SLA guidelines</p><p>• Log and update tickets with detailed notes on issues, root causes, status, and resolution using an ITSM platform</p><p>• Coordinate with vendors or internal teams to resolve escalated issues and ensure a positive end-user experience</p><p>• Assist senior team members with minor system configurations or enhancements requested by the business</p><p>• Support IT projects including software upgrades, hardware refreshes, new deployments, and audio/visual support</p><p>• Create and maintain technical documentation such as procedures, how-to guides, training materials, and FAQs for end users</p><p>• Collaborate effectively within a team environment while maintaining a strong customer service mindset</p>
<p>We are looking for an experienced Controller to provide financial leadership for contract opportunity based in Holman, WI. This role will guide core accounting operations, deliver reliable reporting, and support business decisions with strong financial analysis in a manufacturing environment. The ideal candidate brings deep expertise in cost accounting, budgeting, compliance, and process improvement while partnering effectively with operational and executive leaders.</p><p><br></p><p>Responsibilities:</p><p>• Direct the full accounting function to ensure dependable financial reporting and consistent support for leadership and key stakeholders.</p><p>• Manage core financial activities such as payables, receivables, payroll coordination, and general ledger oversight while maintaining orderly day-to-day operations.</p><p>• Lead monthly, quarterly, and year-end close activities and deliver financial statements, management summaries, and variance reporting on schedule.</p><p>• Oversee manufacturing and cost accounting processes, including job costing, labor and overhead allocation, work-in-progress tracking, and cost of goods sold accuracy.</p><p>• Supervise inventory accounting practices by coordinating cycle counts, physical inventory reviews, reconciliations, and valuation controls.</p><p>• Drive annual budgeting and ongoing forecasting efforts in partnership with department leaders to measure performance against financial targets.</p><p>• Evaluate operating results, margins, cash flow, and capital spending to provide actionable insights that support strategic and operational decisions.</p><p>• Maintain compliance with applicable financial regulations, strengthen internal controls, and coordinate audit and tax support activities with external partners.</p><p>• Identify opportunities to improve accounting workflows, document financial procedures, and support enhancements to reporting tools and finance systems.</p>