6 results for Noc Technician in St. Cloud, MN

Help Desk/Desktop Support Analyst

Maple Lake, MN
onsite
Permanent
55000.00 - 65000.00 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Annandale, Minnesota. This role offers an excellent opportunity to provide IT support while working in a collaborative environment, with access to great benefits and a yearly bonus. If you have hands-on experience in IT and a passion for problem-solving, we encourage you to apply. Responsibilities:• Provide technical support for Windows 10 and 11 operating systems as well as Microsoft Office 365 applications.• Manage and troubleshoot mobile and handheld devices, including iOS, Android, and Windows mobile.• Configure and maintain devices using Microsoft Intune, including autopilot and policy setup.• Address and resolve hardware and software issues through effective troubleshooting strategies.• Respond to service desk tickets promptly, ensuring timely resolutions for user requests.• Administer Active Directory accounts and permissions, supporting user access control.• Assist in managing PC hardware and peripherals, ensuring optimal performance.• Deliver exceptional customer service while effectively communicating solutions to users.• Document technical procedures and solutions to maintain a knowledge base for the team.
2026-02-28T12:58:41Z

Help Desk Analyst I

Minnetonka, MN
onsite
Temporary
22.00 - 24.00 USD / Hourly
***100% onsite in Minnetonka, MN*** Robert Half has a client looking to add to their team on account of their growth! This client is a managed service provider and handles IT support for their clients running traditional Windows environments. This role works supporting a variety of clients remotely on their service desk based out of Minnetonka. Position Responsibilities: • Take initial telephone inquiries and troubleshoot hardware, software, or network problems • Monitor incoming tickets and alerts in the ServiceNow system and respond accordingly • Document all customer interaction with high attention to detail and accuracy • Update all tickets according to Service Level Agreements (SLA) • Understand and follow Delivery Process following ITIL guidelines: incident management, problem management, change management, and knowledge management • Recognize and escalate more difficult problems • Accurately document customer impact, resolution steps, and appropriate priority in accordance with policy and customer requirements • Incident management, recovery, and performance monitoring and reporting with high attention to detail and data accuracy • Provide after-hours support for clients. Shifts may include nights and weekends. There may be structured on-call responsibilities. • Maintain detail oriented, quality interactions with customers at all times • Work as an effective team member with the team, partners and internal staff • Other duties as assigned What You Bring: • Experience in a technical support or customer service role preferred • Bachelor’s degree, technical degree or certifications preferred • Working knowledge of a variety of technologies including, but not limited to: Windows 7, Windows 8, Windows 10, desktop/notebook hardware, Windows Server and general networking technologies • Basic knowledge of e-mail (Exchange/Office 365), Active Directory, ITIL, and Server hardware • efficient, self-starting mentality with value placed on integrity • Ability to work as an effective team member with the team, partners and internal staff • Strong English communication skills, both written and verbal • Ability and desire to learn new technologies as mutually defined • Ability to prioritize multiple tasks, anticipate situations, and take quick action • Typing speed of 40 words per minute or faster Physical Demands: • This position requires sitting at a computer for extended periods of time and some light lifting as needed Work Environment: • While performing the duties of this position, the employee will be required to work in a standard office setting ANYONE INTERESTED SHOULD CONTACT ROBERT BROMMEL AT 612-503-4032 FOR MORE DETAILS
2026-03-05T19:48:44Z

Sr. IT Support Specialist

Plymouth, MN
onsite
Temporary
30.00 - 35.97 USD / Hourly
The Senior IT Support Specialist provides advanced technical support across the organization and serves as the primary escalation point for complex issues. This role requires hands-on experience with modern endpoint, network, and cloud technologies. The specialist leads technical initiatives, and contributes to the stability, security, and performance of core IT systems. Responsibilities:• Diagnose and resolve complex incidents involving Windows endpoints, mobile devices, identity services, networking, and cloud applications.• Perform root cause analysis on recurring issues and implement permanent corrective actions.• Act as the highest internal escalation point for technical problems related to device management, authentication, endpoint security, network performance, and system integrations.• Lead deployments and upgrades of technologies such as MDM platforms, endpoint protection suites, network hardware, collaboration tools, and cloud productivity systems.• Create and maintain system documentation, SOPs, and configuration guides for internal use.• Monitor and optimize systems including device management platforms, directory services, network infrastructure, and cloud applications.• Coordinate with teams and external vendors when advanced issues or system escalations require specialized support.
2026-03-03T14:43:43Z

Enterprise Applications Manager

Plymouth, MN
onsite
Permanent
120000.00 - 150000.00 USD / Yearly
We are looking for an experienced Enterprise Applications Manager to oversee and enhance the organization’s portfolio of enterprise systems within a manufacturing environment. This role requires strong leadership and technical expertise to ensure the seamless operation and optimization of business-critical applications, such as ERP systems, CRM platforms, shop-floor integrations, and reporting tools. The ideal candidate will drive digital transformation, maintain compliance standards, and collaborate with cross-functional teams to support operational excellence. Responsibilities:• Develop and implement a strategic roadmap for enterprise applications that aligns with the needs of manufacturing, supply chain, engineering, and commercial operations.• Identify and execute opportunities for automation, process improvement, and technology upgrades within production workflows.• Administer, enhance, and optimize Infor LN Cloud ERP to support processes such as production planning, inventory management, procurement, and financial integration.• Oversee integrations between enterprise systems like Salesforce, shop-floor technologies, and quality management platforms to ensure seamless data flow and operational efficiency.• Manage onshore and offshore teams for system development, testing, and deployment while ensuring minimal disruptions to production workflows.• Monitor and maintain the performance of shop-floor connected applications, including scanners, terminals, and production interfaces.• Ensure the accuracy and consistency of master data across engineering, supply chain, and production systems.• Establish and enforce SLAs with offshore vendors, ensuring timely resolution of production-critical issues and alignment with business priorities.• Lead root-cause analysis for system issues and implement corrective actions to enhance uptime and reliability.• Maintain documentation, training materials, and process maps to support system users and ensure compliance with change control protocols.
2026-02-27T17:14:04Z

Data Governance Lead

Golden Valley, MN
onsite
Permanent
140000.00 - 180000.00 USD / Yearly
We are looking for a dynamic and detail-oriented Data Governance Lead to join our team. In this role, you will play a pivotal part in ensuring the effective management, security, and organization of our data assets. You will work closely with cross-functional teams to develop and implement data governance standards, policies, and best practices, driving value and compliance across the organization. This is an exciting opportunity to contribute to a progressive healthcare environment while leveraging cutting-edge technologies. Responsibilities:• Define and maintain data governance policies and standards to support multiple data domains across the organization.• Lead collaboration efforts with data stewards, data owners, and other stakeholders to ensure data quality, security, and compliance.• Oversee the implementation and execution of data governance tools, such as Profisee, Azure Databricks Unity Catalog, and Microsoft Purview.• Develop and deliver training materials and guidance in partnership with the Learning and Development team to improve data governance understanding.• Monitor and measure the effectiveness of the data governance program, reporting on key metrics and program maturity.• Collaborate with data engineering and analytics teams to ensure data consistency and support analytical needs.• Provide oversight for asset management initiatives, ensuring adherence to data standards and policies.• Drive the adoption of data governance best practices and promote awareness of its importance throughout the organization.• Manage vendor relationships to ensure the successful execution of data governance-related tooling development.• Evaluate and enforce compliance with internal and external data regulations and requirements.
2026-02-27T17:14:04Z

Salesforce Admin

Hopkins, MN
onsite
Contract / Temporary to Hire
45.00 - 50.00 USD / Hourly
We are seeking a skilled and proactive Mid-Level Salesforce Administrator to support and enhance our Salesforce environment. This role is ideal for someone with solid hands-on experience who can balance day-to-day support with small-scale builds and configuration tasks. The ideal candidate will be comfortable gathering requirements, asking business analyst-style questions, and translating business needs into effective Salesforce solutions. <ul><li>Provide daily support for Salesforce users, including troubleshooting and resolving external-facing Cases.</li><li>Administer and configure Experience Cloud and Service Cloud, including portals, dashboards, and bots.</li><li>Manage user lifecycle tasks: setup, deactivation, role/profile assignments, and permission sets.</li><li>Maintain and build custom fields, page layouts, record types, Lightning pages, and picklists.</li><li>Create and optimize Reports and Dashboards to support business insights.</li><li>Design and implement Salesforce Flows and other automation tools to streamline processes.</li><li>Handle smaller configuration requests and enhancements with minimal supervision.</li><li>Collaborate with stakeholders to gather requirements and translate them into technical solutions.</li><li>Ensure thorough documentation of configurations, processes, and user guides.</li><li>Monitor system performance and recommend improvements.</li><li>Support multiple Salesforce instances and assist with upgrades and enhancements.</li><li>Track work and collaborate on tasks using Azure DevOps or similar tools.</li><li>Respond to general Salesforce-related questions and provide guidance to users.</li></ul>
2026-02-12T13:08:43Z