<p>We are seeking a <strong>Bilingual Spanish Account Manager</strong> for a <strong>contract-to-hire</strong> opportunity. This role is ideal for a relationship-driven professional with strong communication skills in both <strong>English and Spanish</strong>, experience managing client accounts, and the ability to support customer needs in a fast-paced environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and grow client relationships by serving as a primary point of contact</li><li>Communicate with clients in both English and Spanish regarding account updates, service needs, and issue resolution</li><li>Support onboarding of new accounts and ensure a smooth client experience</li><li>Maintain accurate account records, customer communications, and activity tracking</li><li>Collaborate with internal teams to address client requests and ensure timely follow-up</li><li>Identify opportunities to improve account performance and customer satisfaction</li><li>Resolve client concerns professionally and escalate issues when appropriate</li><li>Prepare reports, updates, and account documentation as needed</li></ul><p><br></p>
We are looking for a skilled and experienced Tax Manager to join our team in the Northwest Suburbs. This role is ideal for someone who is detail-oriented, thrives in a collaborative environment, and is passionate about delivering exceptional tax and accounting services. As part of our team, you will play a key role in assisting clients with tax planning and compliance, ensuring accuracy and timeliness in financial reporting. <br> Responsibilities: Handle the preparation and review of advanced tax filings across business entities, individuals, and trusts, ensuring accuracy and completeness. Build trusted client relationships by offering clear guidance and consistently high-quality service. Analyze nuanced tax questions and present practical recommendations to both clients and internal leadership. Partner with senior team members on assurance engagements to support thorough, well-executed deliverables. Lead annual tax provision work and monitor compliance with applicable reporting requirements. Leverage professional tax and workflow software to enhance accuracy, organization, and productivity. Coordinate multiple concurrent assignments, balancing timelines while upholding strong quality standards. Contribute to outreach and growth efforts aimed at attracting new business. Mentor entry level team members through coaching, training, and day-to-day support. Adhere to professional guidelines and regulatory expectations in all work performed.
<p>This position will oversee day to day operations and lead our client’s customer service team with a focus on driving continuous improvement initiatives. This leader will play a key role in delivering an exceptional customer experience, optimizing internal processes, and building a high-performing, customer-focused team.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, coach, and develop a customer service team while fostering a high-performance and customer-first culture</li><li>Oversee daily customer service operations, including order processing, inquiries, and issue resolution</li><li>Manage and resolve customer concerns via phone and email, including escalated issues</li><li>Process and oversee RMAs, mis-shipments, and customer contract administration</li><li>Monitor and analyze key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction; implement improvements as needed</li><li>Collaborate cross-functionally with sales, operations, and supply chain to ensure seamless service delivery</li><li>Identify and implement process improvements to drive efficiency and enhance the customer experience</li><li>Develop and deliver training programs to support team growth and consistency in service standards</li><li>Support CRM/ERP system enhancements and digital transformation initiatives</li><li>Participate in hiring, onboarding, and ongoing development of customer service staff</li><li>Establish and maintain strong relationships with customers and key stakeholders</li></ul>
We are offering an exciting opportunity for an Audit Manager - Public in Golden Valley, Minnesota, United States. The primary function of this role is to manage and oversee audit engagements, ensure compliance with accounting standards, and provide excellent client service. The role also involves business development and team management activities.<br><br>Responsibilities:<br>• Manage the execution and completion of audits, emphasizing internal controls and compliance testing<br>• Formulate audit strategies and ensure audit activities comply with relevant standards<br>• Identify potential audit risks and devise audit programs to address these risks<br>• Review and approve audit workpapers, reports, and financial statements to ensure accuracy and completeness<br>• Maintain quality and client service standards by ensuring audits are completed within budget and timelines<br>• Stay current with updates in governmental auditing standards, regulations, and accounting pronouncements, ensuring that audits comply with the latest requirements<br>• Build and maintain strong client relationships, understanding their audit needs, addressing questions, and effectively communicating findings and recommendations<br>• Assist in business development efforts, including proposals and networking within the government sector<br>• Provide ongoing feedback, training, and career development support to audit team members<br>• Ensure compliance with all Firm wide and local office policies and procedures.
We are looking for a detail-oriented E-Commerce Specialist to join our team in St Louis Park, Minnesota. In this long-term contract position, you will play a pivotal role in managing and enhancing digital shelf content to boost visibility and drive conversions for our products across various retail platforms. Your expertise will ensure consistency, accuracy, and alignment with brand strategies while supporting key e-commerce initiatives.<br><br>Responsibilities:<br>• Develop and implement digital shelf content strategies to improve product visibility and enhance conversion rates across multiple retailer platforms.<br>• Coordinate with analysts to apply approved updates and ensure digital content is consistently maintained.<br>• Collaborate with branding teams to align product content with established messaging and guidelines.<br>• Partner with platforms and external teams to accurately syndicate product information across retailer websites.<br>• Document processes and procedures to integrate digital shelf requirements into commercialization workflows.<br>• Provide insights and analysis to support annual and long-term e-commerce planning activities.<br>• Review and validate content readiness, including item specifications, marketing materials, and retailer lists to ensure completeness before syndication.<br>• Manage product assets, including images and renders, adhering to retailer-specific requirements and technical specifications.<br>• Utilize advanced Excel skills to streamline data tasks through import/export templates and formula-based automation.