<p>We are looking for a detail-oriented Patient Care Coordinator to support financial clearance activities. This Long-term Contract position focuses on insurance verification, benefit review, prior authorization support, and patient cost communication within a fast-paced healthcare revenue cycle environment. The ideal candidate brings front-end revenue cycle experience, strong knowledge of payer guidelines, and the ability to work independently while contributing to a collaborative team. Success in this role requires accuracy, sound judgment, and clear communication with patients, payers, and internal care teams.</p><p><br></p><p>Responsibilities:</p><p>• Review insurance coverage for upcoming services and document verification details accurately within the electronic health record.</p><p>• Evaluate active benefits, policy effective dates, service limitations, authorization requirements, and expected patient out-of-pocket responsibility.</p><p>• Prepare patient-friendly cost estimates and explain financial obligations before scheduled visits, procedures, or stays.</p><p>• Identify insufficient coverage situations and connect patients or families with financial counseling or available assistance programs.</p><p>• Support prior authorization and payer-related clearance activities to help reduce delays, denials, and reimbursement issues.</p><p>• Manage assigned work queues efficiently while meeting established productivity and quality standards in a high-volume setting.</p><p>• Collaborate with clinical and revenue cycle teams to clarify documentation, resolve coverage questions, and support timely patient access.</p><p>• Provide guidance to less experienced colleagues when needed on payer rules, benefit interpretation, and financial clearance processes.</p><p>• Complete additional business office tasks and special assignments as needed to support departmental operations.</p>
<p>We are looking for a Patient Care Coordinator to support claims resolution and financial clearance activities for a healthcare organization.This long-term contract position is ideal for someone with hands-on experience in healthcare revenue cycle operations, insurance verification, prior authorization, and patient financial communication. The person in this role will work in a fast-paced, queue-driven environment, handling claim-related issues, validating coverage, and helping patients understand billing and benefit responsibilities while maintaining accurate documentation in electronic health record systems.</p><p><br></p><p>Responsibilities:</p><p>• Investigate and correct claim issues caused by incomplete, inaccurate, or missing billing information so accounts can move forward for timely submission.</p><p>• Enter charges manually by compiling demographic details, insurance data, and visit information from multiple sources to support accurate fee billing.</p><p>• Review coverage status and confirm that active insurance applies to scheduled services, procedures, or visits before billing is processed.</p><p>• Interpret plan benefits, coverage limits, effective dates, authorization rules, and patient cost obligations for upcoming care.</p><p>• Complete eligibility checks through available verification tools and record all findings clearly within Epic or other applicable electronic systems.</p><p>• Provide patients with understandable cost estimates and explain expected out-of-pocket expenses related to their care.</p><p>• Guide patients and families toward financial assistance or counseling resources when insurance coverage is limited or insufficient.</p><p>• Communicate important patient-facing policies and required documentation details when clarification is needed during the financial clearance process.</p><p>• Support productivity goals in a high-volume workflow while collaborating with team members on escalated payer or account issues.</p><p>• Share knowledge with colleagues by offering guidance on payer requirements, revenue cycle processes, and billing-related questions.</p>