We are looking for a dedicated Customer Service Representative to join our team in Loveland, Ohio. This Contract to permanent position focuses on supporting customers in the maintenance of way market by handling inquiries, quotations, orders, shipments, and invoices for various products. The ideal candidate will bring strong organizational skills and a customer-focused approach to ensure seamless service delivery.<br><br>Responsibilities:<br>• Prepare and provide price quotations and address customer inquiries with management-approved pricing.<br>• Create estimates and proposals while maintaining customer relationship management databases.<br>• Process orders for company products using the current system and adapt to future systems as needed.<br>• Respond promptly to customer requests for information on pricing, orders, deliveries, shipments, and invoices.<br>• Build and nurture strong relationships with customers to enhance satisfaction and loyalty.<br>• Update systems with accurate information and organize relevant documentation and records.<br>• Assist in accounts receivable collections processes as required.<br>• Communicate effectively with suppliers to gather information on pricing, orders, deliveries, and shipments.<br>• Contribute to the development of marketing materials and new product listings.<br>• Provide reports and maintain effective communication with management about market opportunities.
We are looking for an experienced Senior Customer Service Representative to join our team in Fairfield, Ohio. In this role, you will play a crucial part in ensuring smooth communication with suppliers and vendors, managing orders, and maintaining accurate data. This is a long-term contract position ideal for professionals dedicated to delivering outstanding service and operational excellence.<br><br>Responsibilities:<br>• Communicate effectively with suppliers and vendors to follow up on orders, pricing, and quantities.<br>• Accurately enter and update order information in the system.<br>• Ensure seamless data entry and management during system transitions.<br>• Maintain up-to-date records and ensure all information is accurate and readily accessible.<br>• Provide exceptional support and solutions to customer inquiries and concerns.<br>• Collaborate with internal teams to resolve issues and enhance customer satisfaction.<br>• Monitor and report on order progress to ensure timely delivery.<br>• Apply your expertise in customer service to exceed expectations and build positive relationships.<br>• Utilize Windows PC systems to manage data and support operations.
We are looking for a dedicated Client Services Representative to join our team in Columbus, Ohio. In this role, you will serve as the primary point of contact for guests, ensuring they receive exceptional service and support. Your ability to assist and guide customers, along with experience in retail sales, will be essential to your success.<br><br>Responsibilities:<br>• Greet and assist guests to ensure their needs are met promptly and efficiently.<br>• Provide clear and helpful guidance to guests regarding products, services, and inquiries.<br>• Manage retail sales transactions with accuracy and professionalism.<br>• Address customer concerns and resolve issues to maintain satisfaction and loyalty.<br>• Maintain a welcoming and organized environment for guests.<br>• Collaborate with team members to enhance the overall guest experience.<br>• Communicate effectively with customers to understand their preferences and offer tailored solutions.<br>• Stay informed about product offerings and promotions to provide up-to-date information.<br>• Contribute to achieving sales targets by promoting relevant products and services.<br>• Ensure proper documentation and record-keeping for guest interactions and sales.
We are looking for a dedicated Medical Customer Service Representative to join our team in Westerville, Ohio. In this contract position, you will serve as a vital link between patients and the organization by addressing billing concerns, resolving account issues, and ensuring the delivery of exceptional service. This role requires strong communication skills, attention to detail, and a patient-centric approach to handling inquiries and transactions.<br><br>Responsibilities:<br>• Facilitate the resolution of patient account balances with a focus on delivering a positive and supportive experience.<br>• Accurately calculate and collect payments from patients while adhering to established guidelines.<br>• Maintain accuracy and efficiency in processing patient accounts and related transactions.<br>• Set up payment plans using the online bill pay system in accordance with approved policies.<br>• Investigate and resolve claims-related issues in a timely manner.<br>• Collaborate with the scheduling department to identify in-network insurance contracts and reimbursement policies.<br>• Research and address accounts receivable concerns based on direction and requirements.<br>• Update insurance information and correct guarantor details in cases of registration errors.<br>• Submit refund requests as needed.<br>• Work with team members and leadership to improve workflows and enhance overall service quality.
We are looking for a motivated Client Service Coordinator - Associate to join our team in Miamisburg, Ohio. This is a Contract position requiring 30 hours per week, offering an excellent opportunity for individuals with strong administrative skills and a proactive mindset. The ideal candidate will thrive in an onsite environment, supporting office operations and ensuring seamless communication and organization.<br><br>Responsibilities:<br>• Manage inbound calls and provide prompt, attentive assistance to clients.<br>• Schedule appointments and meetings, ensuring efficient time management.<br>• Perform typing and filing tasks to maintain accurate and organized records.<br>• Coordinate and participate in conference calls, facilitating smooth communication.<br>• Utilize Microsoft Office Suite and Microsoft Teams to complete administrative tasks.<br>• Handle incoming correspondence, including sorting and distributing mail.<br>• Organize and oversee special projects, ensuring timely completion.<br>• Assist in planning and coordinating meetings to support team collaboration.<br>• Maintain a high level of organization and attention to detail in daily operations.<br>• Actively contribute innovative ideas to improve office processes.
<p>We are looking for a detail-oriented General Office Clerk to join our team in Dublin, Ohio. This is a long-term contract position ideal for someone who excels in administrative tasks and supports organizational efficiency. The role involves assisting with clerical duties, data management, and providing essential clerical support to senior leadership.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry tasks to maintain and update records.</p><p>• Provide administrative support to ensure smooth daily operations.</p><p>• Process incoming and outgoing mail, ensuring timely distribution.</p><p>• Generate reports and maintain documentation as required.</p><p>• Assist senior leadership with clerical tasks and scheduling needs.</p><p>• Organize and maintain office files for easy retrieval.</p><p>• Scan and digitize documents to support a paperless environment.</p><p>• Schedule appointments and coordinate meetings efficiently.</p><p>• Support shipping functions, including packaging and tracking.</p><p>• Communicate professionally with customers and team members.</p>
We are looking for an experienced Accounts Payable Specialist to join our team in Blue Ash, Ohio. This Contract-to-Permanent position offers an exciting opportunity to contribute to the financial integrity of a leading organization in the manufacturing industry. The ideal candidate will have a strong background in accounts payable processes and be adept at managing vendor relationships and ensuring timely payments.<br><br>Responsibilities:<br>• Validate and review vendor invoices according to established protocols.<br>• Process both purchase order-based and non-purchase order-based invoices, ensuring compliance with three-way match principles.<br>• Review, code, and manage invoices within the approval workflow system to ensure accurate financial system entries.<br>• Collaborate with business partners to address discrepancies in receipts, pricing, or other invoice-related issues.<br>• Respond to and resolve routine inquiries regarding account status, providing clear communication on discrepancy resolutions.<br>• Analyze vendor accounts to ensure timely payments and maintain positive supplier relationships.<br>• Support weekly vendor payment cycles and monthly commission payments for external representative agencies.<br>• Prepare account analyses and assist in monthly closing activities and status reporting.<br>• Contribute to the enhancement of accounts payable processes through participation in department-initiated projects.<br>• Perform additional tasks to support the accounting department as needed.
<p>We are looking for a dedicated Insurance Referral Coordinator to join our client's team in Blue Ash, Ohio. This role involves managing prior authorization processes, ensuring patients receive timely approvals for prescription medications and other healthcare services. As part of this long-term contract position, you will play a pivotal role in facilitating communication between healthcare providers, patients, and insurance companies.</p><p><br></p><p>Responsibilities:</p><p>• Review and compile necessary medical documentation to support authorization requests, including physician recommendations and patient records.</p><p>• Submit prior authorization requests to insurance providers and diligently follow up to ensure timely approvals for essential medical services.</p><p>• Communicate effectively with healthcare providers, patients, and insurance representatives to address and resolve authorization-related concerns.</p><p>• Track authorization statuses and promptly notify healthcare teams regarding approvals, denials, or pending requests.</p><p>• Stay informed about current insurance policies and regulations to optimize the authorization process.</p><p>• Investigate patterns of denied authorizations and collaborate with teams to handle appeals, escalations, or resubmissions.</p><p>• Maintain organized records and detailed reports of authorization activities, adhering to compliance standards and organizational guidelines.</p>
We are looking for an experienced Executive Assistant to provide high-level administrative and operational support to the Chief Executive Officer in Columbus, Ohio. This contract-to-permanent position is ideal for a detail-oriented individual who excels in managing priorities, maintaining confidentiality, and liaising effectively with various stakeholders. The role requires exceptional organizational skills and a proactive approach to handling executive-level tasks in a dynamic corporate environment.<br><br>Responsibilities:<br>• Manage the executive's calendar, including scheduling meetings, coordinating appointments, and ensuring seamless time management.<br>• Arrange domestic and international travel, including bookings, itineraries, and detailed travel plans.<br>• Prepare accurate expense reports and reimbursements using Concur in compliance with company policies.<br>• Draft, edit, and finalize executive-level correspondence, presentations, and reports using Microsoft Office Suite.<br>• Organize and coordinate meetings, video conferences, and leadership briefings, ensuring all logistics and materials are properly prepared.<br>• Handle the preparation of agendas and documentation for board meetings and executive sessions.<br>• Maintain and safeguard confidential files, records, and documents in line with organizational standards.<br>• Support special projects and initiatives assigned by executive leadership, ensuring timely and high-quality execution.<br>• Facilitate effective communication between the executive and internal or external stakeholders.<br>• Manage multiple priorities and deadlines with efficiency and attention to detail.
