<p>We are looking for a Junior Systems Administrator to support daily technology operations for a retail environment in Manchester, Connecticut. This role is well suited for someone with a solid technical foundation who enjoys resolving user issues, maintaining core systems, and partnering with senior IT staff on escalated support needs. The position offers the opportunity to build hands-on experience across endpoint support, server administration, and user access management while contributing to reliable business operations.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming support requests, troubleshoot technical issues, and document resolutions through the ticketing process.</p><p>• Provide day-to-day assistance for desktops, laptops, and user accounts, ensuring employees can work efficiently with minimal disruption.</p><p>• Support Windows-based infrastructure by assisting with server administration tasks, routine maintenance, and basic system health checks.</p><p>• Manage account setup, access changes, and permission updates within Active Directory in line with established procedures.</p><p>• Escalate more complex incidents appropriately and work closely with senior administrators to resolve advanced systems issues.</p><p>• Assist with the support and upkeep of Windows 10 environments, including configuration, troubleshooting, and user support.</p><p>• Help maintain Citrix-related access and session support to promote stable connectivity for end users.</p><p>• Contribute to technical documentation by recording common fixes, support patterns, and system notes for ongoing team reference.</p>
We are looking for an Information Security Solutions Analyst to support secure technology design and implementation in Enfield, Connecticut. This role partners with technical and business teams to evaluate new initiatives, strengthen security architecture, and help ensure systems align with organizational standards, compliance expectations, and risk objectives. The ideal candidate brings hands-on cybersecurity knowledge and contributes practical guidance across system design, deployment, governance, and operational readiness.<br><br>Responsibilities:<br>• Act as the security representative in architecture and project review discussions, providing input on proposed solutions and highlighting control requirements before implementation.<br>• Assess business and technical initiatives to confirm alignment with security architecture, regulatory obligations, and overall enterprise risk expectations.<br>• Perform threat modeling and security analysis for new technologies, applications, and integrations to identify exposures and recommend appropriate safeguards.<br>• Promote secure-by-design practices throughout the system lifecycle, from initial planning and configuration through deployment, support, and retirement.<br>• Review internal and third-party platforms for control effectiveness in areas such as encryption, patching, API protection, data handling, and incident preparedness.<br>• Evaluate AI-enabled solutions by examining model behavior, data usage, connected systems, and control alignment with responsible security practices.<br>• Provide oversight of system configurations, access settings, and integration points while collaborating with service providers and vendors to maintain security requirements.<br>• Participate in change management and implementation planning to evaluate the security impact of upgrades, new deployments, and environment changes.<br>• Support incident readiness by helping ensure logging, monitoring, and response capabilities are properly configured and by assisting with tuning security tools to improve visibility.<br>• Create and maintain technical documentation, implementation guides, governance materials, and reporting artifacts that support audits, metrics, and leadership updates.
<p>We are looking for an experienced Systems Analyst / Web Admin to support and enhance enterprise web platforms on a remote basis. This Long-term Contract position will focus on sustaining secure, high-performing Drupal and SharePoint environments while helping business teams deliver reliable digital solutions. The ideal candidate brings strong analytical skills, hands-on web administration experience, and the ability to resolve technical issues across complex systems.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day administration of Drupal platforms, including version updates, module management, and delivery of new web capabilities.</p><p>• Investigate and resolve issues affecting website speed, stability, usability, and security to maintain dependable performance.</p><p>• Manage SharePoint Online environments by configuring sites, organizing permissions, and supporting content governance needs.</p><p>• Work with business stakeholders to improve SharePoint solutions and align platform enhancements with operational requirements.</p><p>• Track system performance, capacity, uptime, and overall health across Drupal and SharePoint environments, taking action when issues arise.</p><p>• Develop and update technical documentation, standard procedures, support materials, and end-user guidance for web platforms.</p><p>• Coordinate with IT colleagues and external service providers to maintain integrated web applications and connected business systems.</p><p>• Deliver user support for web-related tools and collaborate with communications and technical teams to ensure effective platform operation.</p>
<p>We are looking for an experienced ERP/CRM Configuration SME to oversee the performance, security, and continuous improvement of a core financial systems environment in Connecticut. This role works closely with technology teams and business partners across operations, lending, and finance to keep critical platforms reliable and aligned with organizational goals. The ideal candidate brings strong administrative expertise, sound knowledge of banking or credit union processes, and the ability to translate business needs into effective system solutions.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily administration and ongoing support for the Symitar platform to maintain stable and efficient system operations.</p><p>• Configure user accounts, access levels, and security settings while upholding internal controls and compliance expectations.</p><p>• Investigate application issues, resolve functional and technical problems, and coordinate with vendor support when escalation is required.</p><p>• Plan and assist with software updates, patches, validation activities, and related documentation to ensure smooth system changes.</p><p>• Collaborate with stakeholders to gather business requirements and recommend configuration changes that improve processes and user experience.</p><p>• Produce reporting support, fulfill data-related requests, and contribute to automation efforts that streamline routine work.</p><p>• Maintain operational procedures, governance records, and compliance documentation tied to the core banking environment.</p><p>• Support connectivity and data exchange between Symitar and other financial systems to ensure dependable integrations.</p>