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5 results for Senior Business Systems Analyst in Springfield, MA

Senior Desktop Support Analyst

Worcester, Massachusetts
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
We are looking for an experienced Senior Desktop Support Analyst to provide high-touch technical support in Worcester, Massachusetts. This role focuses on delivering dependable assistance to senior leaders across macOS, Windows, mobile platforms, and productivity tools while ensuring a seamless end-user experience. The ideal candidate brings strong technical judgment, effective communication skills, and the ability to navigate urgent issues in a fast-paced university environment. Responsibilities: • Provide white-glove technical assistance to executive users, with primary support for macOS devices as well as Windows systems, mobile technology, and collaboration platforms. • Take full ownership of support requests, guiding each issue from initial assessment through troubleshooting, follow-up, and final resolution. • Partner with internal technology teams and external service providers to address escalated or complex technical problems efficiently. • Prepare and support executive meetings, presentations, and other high-visibility events to help ensure technology operates without disruption. • Translate technical concepts into clear, practical guidance for users who may not have a technical background. • Build strong working relationships with senior leadership by handling sensitive matters with professionalism and discretion. • Monitor patterns in support activity, identify recurring problems, and propose improvements to enhance service quality and operational efficiency.
2026-09-14T00:00:00Z

Senior Solutions Architect

Newington, Connecticut
remote
Temporary / Contract
50 - 50 USD / Hourly
We are seeking an experienced Senior Solutions Architect for a long-term contract opportunity in Newington, Connecticut. This position will lead the strategy, architecture, and global deployment of workforce management solutions, with a strong focus on time and attendance systems and related payroll technologies.The Senior Solutions Architect will partner closely with teams across Human Resources, Payroll, Information Technology, Enterprise Architecture, business leadership, and third-party vendors to design scalable, compliant, and efficient solutions that support global operations and business objectives. Key Responsibilities<ul><li>Lead the planning, design, and deployment of workforce management solutions across multiple countries, regions, and business units.</li><li>Translate business, payroll, and operational requirements into scalable solution architectures that enhance timekeeping and attendance processes.</li><li>Oversee system configuration activities, including pay rules, accrual structures, scheduling logic, and other workforce management capabilities.</li><li>Partner with internal teams and external vendors to deliver integrations with Workday, payroll platforms, and other enterprise applications.</li><li>Manage timelines, priorities, interdependencies, and risk mitigation efforts across simultaneous country-specific rollouts.</li><li>Collaborate with implementation partners and vendors to ensure project quality, troubleshoot issues, and maintain delivery milestones.</li><li>Ensure solutions align with local labor laws, payroll regulations, collective bargaining agreements, union rules, and works council requirements.</li><li>Develop implementation roadmaps, rollout strategies, project updates, business cases, and executive-level presentations.</li><li>Support organizational readiness through change management, stakeholder communication, user adoption efforts, and global process harmonization</li></ul>
2026-09-25T00:00:00Z

Sr. Financial Analyst

Newington, Connecticut
onsite
Permanent / Full Time
78000 - 110000 USD / Yearly
Financial Analyst- NewingtonContact: Brittany Rizzo / [email protected]Reference ID: BR0013500646 Our client is a growing healthcare organization committed to delivering high-quality services while improving outcomes for the patients and communities we serve. They are looking for a talented Financial Analyst to join their finance team and help turn financial data into meaningful business insights. Position OverviewThe Financial Analyst will support financial planning, reporting, forecasting, and analysis across the organization. This role will work closely with Finance and Accounting leadership as well as operational teams to analyze financial performance, identify trends and opportunities, and provide actionable insights to support business decisions. The ideal candidate is analytical, detail-oriented, and comfortable working with large amounts of financial data. Experience within healthcare, healthcare services, or another complex, regulated industry is highly preferred. Key Responsibilities<ul><li>Prepare and analyze monthly financial reports, management reporting, and financial dashboards.</li><li>Assist with the annual budgeting and forecasting processes.</li><li>Analyze actual results compared to budget, forecast, and prior-year performance and investigate significant variances.</li><li>Develop financial models and analysis to support strategic and operational decision-making.</li><li>Monitor key financial and operational metrics and identify trends, risks, and opportunities.</li><li>Partner with department leaders to understand financial performance and provide meaningful analysis.</li><li>Assist with revenue, expense, profitability, and productivity analysis.</li><li>Support financial planning related to new programs, services, investments, and business initiatives.</li><li>Prepare presentations and reporting materials for senior management.</li><li>Maintain and improve financial reporting tools, models, and processes.</li><li>Assist with ad hoc financial analysis and special projects as needed.</li><li>Ensure data integrity and accuracy across financial reports and analyses.</li></ul>
2026-09-03T00:00:00Z

Sr. Compliance Analyst

Worcester, Massachusetts
remote
Temporary / Contract
50 - 75 USD / Hourly
We are looking for an experienced Sr. Compliance Analyst to support affordable housing compliance activities for a Long-term Contract position in Worcester, Massachusetts. This role focuses on maintaining regulatory accuracy across multifamily housing programs, ensuring tenant file integrity, and helping properties remain audit-ready. The ideal candidate brings strong knowledge of housing compliance standards, certification processes, and regulatory documentation, along with the ability to communicate clearly with internal teams and oversight agencies. Responsibilities: • Oversee compliance activity for multifamily housing programs, ensuring resident files and property records align with applicable program regulations. • Complete and review tenant certifications for move-ins, annual recertifications, and interim changes with a high level of accuracy. • Prepare required subsidy and compliance forms, including 50059 submissions, and transmit documentation through the appropriate reporting systems. • Investigate income and identity discrepancies, resolve file exceptions, and maintain complete supporting documentation for compliance reviews. • Support readiness for management and occupancy reviews as well as regulatory inspections by organizing records and addressing findings promptly. • Assist with contract renewal documentation and rent adjustment request packages in accordance with program and agency requirements. • Monitor adherence to fair housing, Section 504, accessibility, and reasonable accommodation obligations across assigned properties. • Use property management platforms and Excel to track compliance status, maintain reporting, and identify issues requiring follow-up. • Draft clear and accurate correspondence, responses, and corrective action plans for regulatory agencies and other compliance stakeholders.
2026-09-11T00:00:00Z

Level II - IT Support Analyst

Hartford, Connecticut
remote
Temporary / Contract
30 - 35 USD / Hourly
Level II - IT Support Analyst (Contract-to-Hire)Location: Hartford, CT 06103 (Fully Remote)Job Type: Contract-to-HireDuration: 90-Day Contract-to-HireCompensation: Up to $35.00/hourSchedule: Monday-Friday, 40 Hours Per Week OverviewWe are seeking a Level II IT Support Analyst to join a remote IT support team. This position is ideal for a candidate with experience supporting Microsoft environments, user administration, email systems, and escalated technical support requests.The successful candidate will be responsible for handling a combination of Microsoft 365 administration, user account management, identity and access support, email administration, troubleshooting, and ticket resolution. The ideal candidate can work independently, learn new processes quickly, and provide exceptional support to end users. Responsibilities<ul><li>Troubleshoot and resolve Tier II support requests.</li><li>Support Microsoft 365 administration and user management activities.</li><li>Manage user accounts, permissions, security groups, and access requests.</li><li>Administer distribution groups, distribution lists, and shared resources.</li><li>Support email-related administration and troubleshooting.</li><li>Execute and troubleshoot PowerShell scripts.</li><li>Assist with cloud and on-premises user administration tasks.</li><li>Work tickets through a ServiceNow-based support environment.</li><li>Escalate complex issues when appropriate.</li><li>Document troubleshooting steps, procedures, and resolutions.</li><li>Collaborate with team members in a fully remote environment.</li><li>Support onboarding and offboarding activities.</li></ul>Technical EnvironmentExperience with some or all of the following technologies is preferred:<ul><li>Microsoft 365</li><li>Office 365</li><li>Exchange Online</li><li>Active Directory</li><li>Microsoft Entra ID (Azure AD)</li><li>PowerShell</li><li>ServiceNow</li><li>Azure</li><li>Windows 10 / Windows 11</li><li>Identity & Access Management</li><li>Distribution Groups</li><li>Distribution Lists</li></ul>
2026-09-23T00:00:00Z