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3 results for Insurance Followup Specialist in Springfield, MA

Insurance Services Representative

Shrewsbury, MA
onsite
Permanent / Full Time
40000 - 60000 USD / Yearly
A Banking client of ours who has an Insurance Agency in its portfolio is seeking an experienced Insurance Service Representative to support and grow our Property & Casualty insurance business. This role focuses on servicing existing clients, quoting new business, handling endorsements and renewals, and delivering exceptional member experiences. What You’ll Do<ul><li>Quote, bind, and service P&C insurance policies</li><li>Manage endorsements, renewals, billing, and registry transactions</li><li>Handle inbound calls, emails, and in-person member requests</li><li>Identify cross-sell and upsell opportunities</li><li>Partner with senior team members on remarkets and complex accounts</li><li>Meet service and turnaround standards (24–48 hours)</li></ul>
2026-06-03T00:00:00Z

Patient Access Specialist

Norwich, CT
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
Our client is seeking a professional and compassionate Patient Access Specialist to support front-end patient services and help create a positive experience for every patient interaction. This role is responsible for patient registration, insurance verification, scheduling support, and maintaining accurate demographic and billing information in a fast-paced healthcare setting.The ideal candidate is organized, detail-oriented, and committed to delivering excellent customer service while supporting efficient patient access operations.Key Responsibilities<ul><li>Greet patients and visitors in a courteous, professional manner</li><li>Complete patient registration and intake accurately</li><li>Verify insurance eligibility, benefits, authorizations, and referrals</li><li>Collect co-pays, deductibles, and other patient payments</li><li>Update and maintain patient demographic, insurance, and billing information</li><li>Schedule, confirm, and reschedule appointments as needed</li><li>Answer patient questions related to registration, appointments, and general intake procedures</li><li>Ensure all documentation is complete and entered accurately into the appropriate systems</li><li>Coordinate with clinical and administrative teams to support smooth patient flow</li><li>Maintain confidentiality and comply with HIPAA and organizational policies</li></ul>
2026-06-17T00:00:00Z

Workers Compensation Claims Specialist

East Hartford, CT
onsite
Temporary / Contract
30 - 40 USD / Hourly
We are looking for a fully remote Senior Workers’ Compensation Claims Specialist to assist our client with a long-term project. Candidates must hold a valid New Connecticut adjuster's license. This person will be responsible for managing a complex caseload of workers’ compensation claims from inception through resolution. This role ensures compliance with applicable laws and regulations, delivers excellent customer service, and works closely with internal stakeholders, injured employees, medical providers, and legal counsel to facilitate timely and cost-effective claim outcomes.Key Responsibilities<ul><li>Manage a portfolio of high-exposure and complex workers’ compensation claims, including litigated cases.</li><li>Investigate claims by reviewing reports, medical records, and conducting interviews to determine compensability.</li><li>Ensure timely and accurate claim adjudication in accordance with state laws and company guidelines.</li><li>Develop and execute claim strategies, including reserve setting and ongoing reserve adjustments.</li><li>Coordinate with medical providers, rehabilitation specialists, and case managers to support return-to-work initiatives.</li><li>Monitor and manage litigation, working closely with defense attorneys and attending hearings, mediations, and depositions as needed.</li><li>Communicate regularly with injured employees, employers, brokers, and other stakeholders regarding claim status.</li></ul>
2026-05-29T00:00:00Z