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2 results for Help Desk Technician Ii in Springfield, MA
- East Hartford, CT
- onsite
- Temporary to Hire
- 25 - 30 USD / Hourly
- <p><strong>Position Overview</strong></p><p>We are seeking an IT Support Analyst to provide hands-on technical support across a multi-site organization. This individual will assist with end-user support, desktop administration, infrastructure maintenance, and day-to-day technology operations. The ideal candidate will have strong troubleshooting skills, excellent customer service abilities, and experience supporting a Windows-based environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Install, configure, and support desktop and laptop hardware and software.</li><li>Assist with employee onboarding and offboarding activities, including account setup and equipment deployment.</li><li>Troubleshoot hardware, software, network, and connectivity issues.</li><li>Support routine server maintenance, upgrades, and infrastructure-related initiatives.</li><li>Participate in IT projects and technology rollouts.</li><li>Perform a variety of technical support tasks as assigned by the IT team.</li><li>Maintain and update technical documentation and end-user guides.</li><li>Assist with administration of third-party business applications, including ERP systems.</li><li>Provide technology support across multiple office and operational locations.</li><li>Deliver responsive, customer-focused support to end users throughout the organization.</li></ul><p><br></p>
- 2026-08-06T00:00:00Z
- East Hartford, CT
- onsite
- Temporary / Contract
- 25 - 30 USD / Hourly
- <p><strong>Desktop Support Technician </strong></p><p><strong>Location:</strong> East Hartford, CT</p><p><strong>Employment Type:</strong> Contract (9-12 Months)</p><p><strong>Schedule:</strong> 40 Hours Per Week, Monday-Friday</p><p><strong> </strong></p><p><strong>About the Opportunity: </strong></p><p>Robert Half is seeking a Desktop Support Technician to join a growing IT team. This position will provide a mix of end-user support, workstation deployment, employee onboarding, and technology rollout assistance.</p><p>The ideal candidate will possess strong desktop support skills, enjoy working directly with end users, and be comfortable handling a variety of technical issues in a fast-paced environment.</p><p><strong> </strong></p><p><strong>Responsibilities:</strong></p><ul><li>Provide desktop and end-user support for employees across multiple locations</li><li>Troubleshoot hardware, software, networking, and peripheral device issues</li><li>Image, configure, deploy, and replace laptops and desktop computers</li><li>Support employee onboarding, workstation setup, and equipment provisioning</li><li>Manage and resolve support tickets while maintaining excellent customer service</li><li>Assist with hardware inventory and asset tracking activities</li><li>Support technology refresh initiatives and workstation deployment projects</li><li>Coordinate technology-related tasks associated with office expansions, relocations, and operational initiatives</li><li>Work closely with internal IT teams to ensure timely issue resolution</li><li>Document technical issues, resolutions, and support procedures</li></ul><p><br></p>
- 2026-08-06T00:00:00Z