We are looking for a detail-oriented Business Analyst I to support service operations in Houston, Texas. This role focuses on analyzing business needs, improving customer service processes, and translating findings into clear documentation for stakeholders. The ideal candidate is comfortable working in Agile Scrum environments and can evaluate current workflows to identify opportunities for stronger performance and better alignment with business goals.<br><br>Responsibilities:<br>• Analyze operational workflows and business needs to identify process improvements and support informed decision-making.<br>• Gather, organize, and clarify requirements from stakeholders to ensure project objectives are accurately defined.<br>• Review business and customer service documentation for completeness, accuracy, and alignment with organizational standards.<br>• Partner with call center and service teams to understand pain points, evaluate current practices, and recommend practical solutions.<br>• Support Agile Scrum activities by contributing to backlog refinement, user story development, and cross-functional collaboration.<br>• Perform gap analysis to compare existing processes with desired outcomes and highlight areas needing change or enhancement.<br>• Track action items, document findings, and communicate updates to stakeholders throughout the project lifecycle.
We are looking for a Data Engineer to support scalable data solutions for a long-term contract opportunity in The Woodlands, Texas. This role focuses on designing and optimizing data pipelines, integrating large-scale data sources, and enabling reliable access to critical business information. The ideal candidate will bring strong hands-on experience with modern big data technologies and a practical approach to building efficient ETL workflows.<br><br>Responsibilities:<br>• Build, maintain, and enhance robust data pipelines to process large volumes of structured and unstructured information.<br>• Develop ETL workflows that transform raw data into reliable datasets for analytics, reporting, and operational use.<br>• Use Python and Apache Spark to engineer high-performance data processing solutions across distributed environments.<br>• Work with Apache Hadoop ecosystems to manage storage and support scalable data operations.<br>• Integrate streaming and event-driven data using Apache Kafka to improve data availability and timeliness.<br>• Monitor data workflows, troubleshoot processing issues, and implement improvements that increase reliability and efficiency.<br>• Collaborate with technical and business stakeholders to understand data needs and translate them into practical engineering solutions.<br>• Document pipeline architecture, data flow logic, and operational procedures to support maintainability and team knowledge sharing.
We are looking for a Business Analyst to support customer service operations and drive process improvements for a long-term contract opportunity based in Houston, Texas. This role will focus on evaluating business needs, reviewing documentation for accuracy and completeness, and partnering with cross-functional teams to translate operational goals into practical solutions. The ideal candidate brings strong analytical thinking, experience in call center environments, and the ability to contribute effectively within Agile Scrum teams.<br><br>Responsibilities:<br>• Gather and analyze business needs from stakeholders to define clear functional objectives and support informed decision-making.<br>• Examine customer service workflows and identify opportunities to improve efficiency, service quality, and overall operational performance.<br>• Review business and process documentation to ensure accuracy, consistency, and alignment with project and compliance standards.<br>• Conduct gap analyses to compare current operations with desired outcomes and recommend practical solutions to close identified gaps.<br>• Collaborate with product owners, operations teams, and technical partners to clarify requirements and support successful delivery within Agile Scrum frameworks.<br>• Create and maintain detailed business requirements, process maps, and supporting artifacts that guide project execution and stakeholder alignment.<br>• Participate in backlog refinement, sprint planning, and other Agile ceremonies to help prioritize work and validate business value.<br>• Support initiatives involving operational or system-related changes by assessing impacts, documenting needs, and helping teams prepare for implementation.
We are looking for a Business Analyst to support business process improvement and service operations for a long-term contract opportunity in Houston, Texas. This role will work closely with stakeholders to evaluate workflows, clarify business needs, and translate findings into practical recommendations. The ideal candidate brings strong analytical thinking, experience in customer service environments, and the ability to contribute within Agile Scrum teams.<br><br>Responsibilities:<br>• Partner with business stakeholders to gather, organize, and refine operational and functional requirements for key initiatives.<br>• Examine current processes and documentation to identify inefficiencies, risks, and opportunities for measurable improvement.<br>• Perform gap analysis to compare existing workflows with desired business outcomes and recommend actionable next steps.<br>• Review business and operational documents for accuracy, completeness, and alignment with project objectives and compliance expectations.<br>• Collaborate with call center and customer service teams to understand pain points, support process enhancements, and improve user experience.<br>• Participate in Agile Scrum ceremonies, including backlog discussions, sprint planning, and status reviews, to help keep work aligned with priorities.<br>• Prepare clear reports, process maps, and requirement artifacts that support decision-making across technical and non-technical audiences.
We are looking for a Business Analyst to support service operations in Houston, Texas by translating business needs into practical process improvements. This role works closely with stakeholders to assess current workflows, clarify requirements, and recommend solutions that improve customer service performance and operational efficiency. The ideal candidate brings strong analytical thinking, clear documentation skills, and experience working in Agile Scrum environments.<br><br>Responsibilities:<br>• Gather, analyze, and refine business requirements by partnering with operational teams, stakeholders, and customer service functions.<br>• Review business processes and documentation to identify inefficiencies, risks, and opportunities for improvement.<br>• Conduct gap analyses to compare current practices with desired outcomes and recommend actionable solutions.<br>• Create clear business documentation, including process maps, requirement summaries, and supporting materials for project teams.<br>• Collaborate with Agile Scrum teams to help prioritize work, clarify user needs, and support solution delivery.<br>• Evaluate call center and customer service workflows to help improve service quality, consistency, and response effectiveness.<br>• Support testing, validation, and rollout activities by confirming that delivered solutions align with documented requirements.<br>• Provide ongoing analysis and reporting to help leadership make informed operational and service-related decisions.
<p>Financial Analyst</p><p>The Woodlands, TX (Fully In-Office)</p><p>Our client, a growing regional organization with operations across multiple states, is seeking a Financial Analyst for an immediate opportunity. This is a newly created position driven by company growth and offers significant visibility throughout the organization.</p><p>The Financial Analyst will partner closely with Accounting, Finance, Operational, Supply Chain, and Logistics leadership to analyze business performance, develop meaningful reporting, and identify opportunities for operational improvement. This role is ideal for a data-driven professional who enjoys working with large datasets, building impactful dashboards, and supporting strategic decision-making.</p><p>Key Responsibilities</p><ul><li>Analyze operational and financial data to identify trends, opportunities, and key performance indicators (KPIs).</li><li>Develop, maintain, and enhance complex reporting and dashboards utilizing Power BI.</li><li>Partner with Accounting, Finance, Operations, Supply Chain, and Logistics teams to provide actionable insights that drive business performance.</li><li>Monitor and analyze capital expenditures (CapEx) and operational expenditures (OpEx).</li><li>Support the purchase, movement, tracking, and analysis of physical goods across multiple locations.</li><li>Perform supply chain and logistics analysis to identify inefficiencies, optimize processes, and improve operational performance.</li><li>Analyze inventory movement, utilization trends, transportation metrics, and distribution-related data to support business objectives.</li><li>Assist leadership with forecasting, budgeting, performance analysis, and operational reporting.</li><li>Create and automate reporting processes to improve efficiency and decision-making.</li><li>Present findings and recommendations to various levels of management.</li></ul><p><br></p>
We are looking for an Artificial Intelligence (AI) Engineer to join a fast-paced team and help shape intelligent, scalable solutions that support healthcare technology initiatives. This contract position with potential for a permanent role is ideal for someone who combines strong software and data engineering fundamentals with a genuine interest in applied AI, automation, and modern cloud platforms. In this role, you will contribute to building robust data products, intelligent workflows, and AI-enabled services that improve operational insight and decision-making across the healthcare lifecycle.<br><br>Responsibilities:<br>• Design and implement scalable data workflows and system integrations using Azure-based services to support enterprise healthcare applications.<br>• Partner with technical and business teams to uncover opportunities where AI-driven automation can streamline processes and improve outcomes.<br>• Build and enhance autonomous or semi-autonomous agent capabilities that interact with data platforms, observe system behavior, and surface actionable insights.<br>• Develop and maintain cloud-based analytics and data warehousing solutions using tools such as Azure Synapse, Data Lake, and Power BI.<br>• Apply machine learning and AI methods to strengthen data processing, classification, detection, and operational decision support.<br>• Ensure engineering solutions align with security, compliance, and deployment standards required for regulated healthcare environments.<br>• Contribute to API development, platform reliability, and performance optimization across data and application ecosystems.<br>• Participate in Agile team activities, share technical recommendations, and help advance engineering best practices through continuous improvement.