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1 result for Customer Service Representative in Spokane, WA
- Spokane, WA
- onsite
- Permanent
- 60000 - 68000 USD / Yearly
- <p>Robert Half is working with a third-party administrator to fill a role that focuses on providing support to the Benefit Services department. Specifically, this role will work with members who are enrolled in COBRA. Duties will include:</p><p><br></p><ul><li>Accurate data entry of new and renewing COBRA participants</li><li>Performs enrollment/eligibility audits for COBRA participants</li><li>Acts as a customer service contact for firms and employees, and responds and researches a high volume and variety of questions/issues to provide accurate and timely information regarding COBRA coverage and payments</li><li>Must be able to learn and understand insurance & benefit contracts and respond to customer service inquiries </li><li>May manage producer credentialing, demographics, and commissions</li><li>Works cooperatively with all department members on procedural changes with the Trust database to meet changing member needs </li><li>Provides support and backup for all Benefit Services department members </li></ul><p>BENEFITS OFFERED: </p><p>-SALARY RANGE: 60,000 – 68,000, DOE</p><p>- Healthcare Benefits: Medical, Dental, Vision</p><p>- Other Insurance: Life insurance</p><p>- Retirement Plan: 401k plan plus company match</p><p>- PTO: 3 weeks paid vacation and 8 paid holidays</p>
- 2026-03-05T00:00:00Z