We are looking for a Customer Service Representative to join our team in Lincolnton, North Carolina. This is a Contract to permanent position that requires someone with exceptional communication and organizational skills to provide outstanding support to both internal teams and external customers. The role is dynamic and involves assisting with sales support, technical inquiries, and detailed reporting tasks.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with professionalism and efficiency, addressing customer inquiries and resolving issues promptly.<br>• Manage order entry processes accurately, ensuring all details are recorded and processed correctly.<br>• Collaborate with sales teams to provide essential support, including booking assistance and commission reporting.<br>• Utilize Microsoft Excel to create and analyze reports, leveraging tools such as VLOOKUP, pivot tables, and other advanced functions.<br>• Provide technical support and guidance to customers, ensuring their needs are met effectively.<br>• Maintain detailed records and documentation for customer interactions and transactions.<br>• Assist contractors and clients with project-related inquiries, such as bidding details and equipment specifications.<br>• Support high school and college athletic departments with their purchasing needs, including renovations and equipment.<br>• Adapt to seasonal business cycles, including busier periods in Q1 and quieter times in summer and late fall.<br>• Ensure seamless communication between teams and clients, fostering strong relationships and trust.
We are looking for a dedicated Sales Support team member to join our team in Greenville, South Carolina. This is a Contract-to-permanent position, offering an excellent opportunity to contribute to sales operations and grow within the role. The ideal candidate will play a key role in ensuring a seamless experience for customers and supporting the sales team in achieving their goals.<br><br>Responsibilities:<br>• Provide assistance to the sales team by managing order entry and ensuring accuracy in processing.<br>• Handle inbound and outbound sales inquiries with efficiency and professionalism.<br>• Support post-sales activities to maintain customer satisfaction and resolve any issues.<br>• Collaborate with the sales department to coordinate and enhance operational workflows.<br>• Maintain detailed records of sales transactions and customer communications.<br>• Assist in creating and delivering sales reports to track performance metrics.<br>• Respond promptly to customer queries, ensuring a positive experience.<br>• Work closely with other departments to ensure timely delivery of goods and services.<br>• Participate in sales planning and strategy discussions to improve overall results.
We are looking for a motivated and detail-oriented Sales Support specialist to join our team in Greenville, South Carolina. In this Contract-to-Permanent position, you will play a key role in supporting the sales process, ensuring seamless communication between teams, and assisting with client needs. This is an excellent opportunity for someone with a background in sales and a passion for delivering exceptional service.<br><br>Responsibilities:<br>• Assist in managing both inbound and outbound sales activities to drive business growth.<br>• Provide support to the sales team by handling post-sales inquiries and resolving client issues.<br>• Accurately process and manage order entries, ensuring all details are correct and up-to-date.<br>• Collaborate with internal teams to ensure smooth communication and alignment on sales strategies.<br>• Follow up on leads and maintain strong relationships with potential and existing clients.<br>• Prepare sales reports and documentation to track progress and identify opportunities for improvement.<br>• Address customer concerns promptly and professionally to enhance satisfaction.<br>• Proactively identify opportunities to improve sales processes and increase efficiency.<br>• Support business development initiatives by contributing to the identification of new market opportunities.
<p>Growing local CPA firm is seeking a <strong>Tax Senior or Manager</strong> to join their team. This role will manage and review complex individual and business tax returns, lead client relationships, and support staff development.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and review federal and state tax returns for individuals, partnerships, and corporations</li><li>Advise clients on tax planning and compliance</li><li>Supervise, train, and mentor staff accountants</li><li>Assist with firm process improvements and client growth initiatives</li></ul>
<p>We are looking for a detail-oriented Bookkeeper to join our team in Pickens, South Carolina. In this position, you will play a key role in handling essential accounting functions, including payroll processing and bank reconciliations, while ensuring accuracy and timeliness. If you excel in managing financial tasks and enjoy contributing to an organized and efficient workflow, this role is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Process payroll for a diverse employee base, including salaried and hourly staff, ensuring compliance with payroll taxes and regulations.</p><p>• Prepare end-of-year insurance documentation.</p><p>• Manage invoices for 1099 contractors using QuickBooks.</p><p>• Reconcile transactions across multiple bank accounts and ensure accuracy in financial records.</p><p>• Handle bank deposits and maintain proper documentation for all transactions.</p><p>• Utilize accounting software, such as Meridian and QuickBooks, for efficient financial management.</p><p>• Assist with coding invoices and maintaining organized accounts payable and receivable records.</p><p>• Ensure attention to detail in all accounting operations to maintain financial integrity.</p><p>• Collaborate with team members to support the overall efficiency of accounting processes.</p>
