<p>We are looking for a dedicated Customer Service Representative to join our team in White Plains, New York. This is a contract-to-permanent position offering part-time hours, ideal for individuals seeking a dynamic, fast-paced environment. The ideal candidate also has the ability to speak both English and Spanish fluently. </p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls efficiently with attention to detail.</p><p>• Collaborate with customers, primarily business-to-business, to resolve inquiries and provide updates.</p><p>• Process credits and create special orders as needed.</p><p>• Maintain accurate records in the internal system and ensure all information is up-to-date.</p><p>• Escalate complex issues to the appropriate department or supervisor.</p><p>• Assist with dispatching tasks to ensure timely deliveries and operations.</p><p>• Participate in on-site training to develop system navigation skills and role-specific expertise.</p><p>• Communicate effectively with team members and customers to foster positive relationships.</p><p>• Adapt to a rotating schedule and demonstrate flexibility in work hours.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Norwalk, Connecticut. This is a long-term contract position, offering an excellent opportunity to enhance your customer service skills while contributing to a dynamic team environment. The ideal candidate will be responsible for handling customer inquiries, managing orders, and providing exceptional support to ensure client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming customer inquiries and provide accurate information regarding products and services.</p><p>• Process and manage customer orders efficiently, ensuring all details are accurately recorded.</p><p>• Handle both inbound and outbound calls to address customer needs and resolve issues effectively.</p><p>• Collaborate with internal teams to ensure timely delivery of customer orders and resolve any logistical challenges.</p><p>• Maintain detailed records of customer interactions, transactions, and feedback for future reference.</p><p>• Provide solutions to customer concerns, demonstrating professionalism and empathy.</p><p>• Continuously stay informed about company products and services to offer up-to-date information to clients.</p><p>• Assist with administrative tasks related to customer support and order management.</p><p>• Identify areas for process improvement to enhance customer satisfaction.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p>
<p>We are looking for a dedicated Customer Service Representative to join our client's team on a contract basis in Bristol, Connecticut. In this role, you will collaborate closely with regional sales managers and various departments to ensure customer satisfaction throughout the project lifecycle. Your ability to maintain attention to detail and build rapport will be essential in delivering exceptional service and exceeding expectations.</p><p><br></p><p>Responsibilities:</p><p>• Review contracts, quotes, purchase orders, and project documents to understand customer requirements and ensure accuracy.</p><p>• Maintain clear and detail-oriented communication with customers, fostering positive relationships.</p><p>• Coordinate with the technical team to address and fulfill specific technical needs.</p><p>• Schedule and facilitate project meetings to kick off complex assignments.</p><p>• Update and create quotes as needed to support the regional sales team.</p><p>• Collaborate with marketing, finance, and other departments to align efforts and meet project goals.</p><p>• Accurately enter order details into Salesforce and internal systems while maintaining comprehensive project documentation.</p><p>• Monitor backlogs and ensure customer ship dates remain accurate and up-to-date.</p><p>• Record and address customer complaints or claims, working with management to improve overall service quality.</p><p>• Identify packaging and shipping requirements, including special handling conditions.</p>
<p><strong>Job Title:</strong> Senior Customer Service Specialist</p><p><strong>Location:</strong> Meriden, CT (Onsite – local candidates only)</p><p><strong>Employment Type:</strong> Full-Time, Permanent</p><p><strong>Salary:</strong> Up to $70,000 annually</p><p><br></p><p>Our client has partnered exclusively with Robert Half in search of a Senior Customer Service Specialist with manufacturing industry experience to join a growing team local to Meriden, CT. This is a full-time, onsite role supporting customer accounts from order placement through fulfillment. The ideal candidate brings strong tenure, attention to detail, and confidence working with pricing, orders, and customer communication in a fast-paced manufacturing environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for assigned customer accounts</li><li>Process and track customer orders from entry through delivery</li><li>Manage pricing, quotes, and order adjustments accurately and efficiently</li><li>Coordinate with internal teams (production, planning, logistics, sales) to ensure timely fulfillment</li><li>Monitor order status and proactively communicate updates, delays, or changes to customers</li><li>Maintain accurate records within ERP/order management systems</li><li>Support account management tasks and build long-term customer relationships</li><li>Resolve customer issues professionally and efficiently</li></ul><p><strong>Qualifications:</strong></p><ul><li><strong>5+ years of steady experience</strong> in a customer service or order management role</li><li>Prior experience in a <strong>manufacturing environment required</strong></li><li>Proven experience with pricing and order processing</li><li>Strong customer communication and relationship management skills</li><li>High attention to detail and ability to manage multiple priorities</li><li>Comfortable working onsite in a fast-paced, team-oriented setting</li><li>Proficiency with ERP systems and Microsoft Office (Excel preferred)</li></ul><p><br></p><p>Interested and qualified candidates should apply by emailing their resume to:</p><p><strong>daniele.zavarella@roberthalf com</strong></p>
<p>We are looking for a detail-oriented and organized Receptionist to join our client's team on a contract basis in West Springfield, Massachusetts. This role requires someone who is skilled in handling multi-line phone systems and providing excellent customer service. As the first point of contact, you will play a vital role in ensuring smooth communication and a welcoming environment for visitors and callers alike.</p><p><br></p><p>Responsibilities:</p><p>• Manage and operate a multi-line phone system efficiently, ensuring all inbound calls are answered promptly.</p><p>• Greet and assist visitors and clients, creating a friendly and detail-oriented atmosphere.</p><p>• Handle switchboard operations for up to 10 phone lines, directing calls to the appropriate departments.</p><p>• Maintain accurate records of calls and messages, ensuring effective communication within the team.</p><p>• Provide general administrative support to the office manager and other staff as needed.</p><p>• Address inquiries and resolve minor issues from callers or visitors in a courteous manner.</p><p>• Ensure the reception area remains tidy and organized, reflecting a detail-oriented image.</p><p>• Collaborate with team members to facilitate smooth daily operations in the office.</p>
We are seeking a detail-oriented Purchasing Agent to join our team in Stratford, Connecticut. This Contract to permanent position requires a proactive individual who excels in vendor management, purchasing processes, and customer service. The ideal candidate will play a key role in ensuring timely procurement of parts, maintaining strong relationships with vendors, and delivering exceptional service to both internal and external stakeholders.<br><br>Responsibilities:<br>• Prepare accurate quotes based on technician requests and ensure they are sent to clients within one business day.<br>• Evaluate vendor quotes to secure optimal pricing and quality for clients.<br>• Manage the procurement process by ordering necessary parts in advance to meet scheduled job timelines.<br>• Monitor and track purchase orders, ensuring parts arrive as planned and updating technicians accordingly.<br>• Collaborate with technicians to confirm part requirements and approve vendor-recommended replacements.<br>• Review technician follow-up recommendations and coordinate with internal teams to create new work orders.<br>• Support warehouse operations by verifying inventory for jobs scheduled at least one week ahead.<br>• Maintain market awareness by researching new suppliers and assessing competitor activities to enhance client satisfaction.<br>• Respond promptly to client inquiries and provide regular updates to the client relationship manager.<br>• Address service-related issues by involving technical advisors and resolving client concerns in a detail-oriented manner.
<p><strong>Billing & Collections Specialist</strong></p><p><strong>Hybrid | Norwalk, CT</strong></p><p> <strong>$65,000–$70,000 base salary</strong></p><p><strong>About the Opportunity</strong></p><p>We’re partnering with a <strong>growing, well-established manufacturing and distribution organization</strong> that’s in an active phase of expansion through <strong>recent acquisitions and organic growth</strong>. As the company continues to scale, they’re expanding their Norwalk-based accounting team and adding a <strong>Billing & Collections Specialist</strong> to support increased transaction volume and a more complex customer base.</p><p>This is a great opportunity for someone who enjoys being close to the business, working cross-functionally, and playing a key role in strengthening cash flow and billing operations during a period of growth.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Prepare and issue customer invoices accurately and on time</li><li>Manage collections activities, including following up on past-due balances and resolving discrepancies</li><li>Research and resolve billing issues, short pays, chargebacks, and customer inquiries</li><li>Maintain accurate AR records and customer account information</li><li>Partner closely with sales, customer service, and operations teams to ensure billing accuracy</li><li>Assist with cash application and account reconciliations</li><li>Support month-end close activities related to billing and accounts receivable</li><li>Help improve billing and collections processes as the company continues to scale</li></ul><p><br></p><p><br></p>
<p>We are looking for an experienced Patient Accounts Representative / Biller to join our team <strong>fully on-site in Valhalla, New York</strong>. This <strong>long-term contract-to-hire</strong> opportunity offers an opportunity to play a key role in ensuring accurate and efficient revenue cycle operations within a healthcare setting. The ideal candidate will bring expertise in medical billing, claims processing, and collections while managing multiple priorities in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Perform full revenue cycle duties, including claim preparation, submission, reconciliation of AR accounts, and resolution of credit balances.</li><li>Responsible for the <strong>full billing cycle</strong>, including cash posting, collections, claim processing, and follow‑up.</li><li>Track progress of claims and reconcile payments to ensure accuracy.</li><li>Pursue denied claims, complete resubmissions, write appeal letters, and conduct phone/portal follow‑up with payers.</li><li>Review aging trial balances and work diligently to reduce AR balances.</li><li>Process claims for <strong>Medicaid FFS</strong>, Managed Care, commercial payers, and no‑fault insurance.</li><li>Work closely with the <strong>Patient Access Department</strong> to ensure clean claims and proper documentation.</li><li>Communicate effectively with individuals across varying knowledge levels.</li><li>Manage multiple priorities simultaneously while meeting strict deadlines.</li></ul><p><br></p>
We are looking for a Front Desk Coordinator to join our team in Greenwich, Connecticut. In this role, you will serve as the first point of contact for visitors while ensuring smooth operations at our front desk. This is a Contract to permanent position, offering an excellent opportunity to showcase your organizational skills and customer service expertise in a detail-oriented environment.<br><br>Responsibilities:<br>• Welcome visitors, including vendors, clients, and job applicants, ensuring they receive a positive first impression.<br>• Direct guests to the appropriate individuals or offices and provide clear guidance as needed.<br>• Maintain a clean and organized reception area to uphold a detail-oriented appearance.<br>• Oversee conference room scheduling and readiness, including catering delivery for meetings.<br>• Manage incoming deliveries and ensure proper distribution.<br>• Enforce office security protocols by monitoring visitor access, maintaining a logbook, and issuing badges.<br>• Handle various clerical tasks, such as answering calls and managing correspondence.
<p>We are looking for a motivated and organized Receptionist to join our team on a long-term contract basis. In this role, you will be the first point of contact for visitors and clients, ensuring a welcoming and attentive environment. Your ability to manage tasks efficiently and maintain a positive demeanor will be essential to the smooth operation of our front desk. As well you will assist the Human Resources department with background checks and administrative tasks as needed. </p><p><br></p><p>Responsibilities:</p><p>• Assist with HR administrative tasks such as background checks.</p><p>• Greet visitors and clients courteously and ensure they feel welcomed.</p><p>• Handle incoming calls and inquiries, providing accurate information and assistance.</p><p>• Manage mail, packages, and deliveries, ensuring timely distribution.</p><p>• Maintain the cleanliness and organization of the reception area to uphold a neat appearance.</p><p>• Schedule and coordinate appointments, meetings, and conference room bookings.</p><p>• Monitor visitor access and maintain security protocols at the front desk.</p><p>• Ensure all interactions reflect the company’s commitment to exceptional service.</p>
<p>We are looking for a motivated Dispatching/Billing Specialist to join our client's team! In this role, you will oversee logistics operations, coordinate dispatching activities, and support sales functions in a dynamic environment. This position is Contract-to-permanent, offering an excellent opportunity for candidates seeking career growth in a growing organization.</p><p><br></p><p>The role does require you to work 7 am - 7 pm Thurs-Saturday or 4 pm - 4 am Wed - Sat.</p><p><br></p><p>Responsibilities:</p><p>• Organize and oversee vehicle activities, including scheduling and monitoring operations.</p><p>• Coordinate with vendors and third-party providers to ensure timely delivery of goods.</p><p>• Maintain accurate records of arrivals, departures, and deliveries.</p><p>• Prepare detailed reports regarding operational performance, maintenance needs, and safety compliance.</p><p>• Assist with administrative tasks such as billing and timecard management.</p>
<p>Our client in Windsor, CT is seeking a skilled Collections Specialist for a contract-to-permanent opportunity. This position requires onsite work, Monday through Friday, 8am–5pm.</p><p>Key Responsibilities:</p><ul><li>Manage accounts receivable and timely collections of outstanding balances</li><li>Conduct regular outbound calls and email communications to clients regarding overdue payments</li><li>Negotiate payment plans and resolve discrepancies</li><li>Maintain accurate records of account activity and collection efforts</li><li>Collaborate with internal teams to address billing issues</li><li>Prepare and distribute reports as needed</li></ul><p><br></p>
<p>Our client in Windsor, CT is seeking a skilled Collections Specialist for a contract-to-permanent opportunity. This position requires onsite work, Monday through Friday, 8am–5pm.</p><p>Key Responsibilities:</p><ul><li>Manage accounts receivable and timely collections of outstanding balances</li><li>Conduct regular outbound calls and email communications to clients regarding overdue payments</li><li>Negotiate payment plans and resolve discrepancies</li><li>Maintain accurate records of account activity and collection efforts</li><li>Collaborate with internal teams to address billing issues</li><li>Prepare and distribute reports as needed</li></ul><p><br></p>
<p><strong>Position Overview:</strong></p><p>Our team is seeking a detail-oriented and proactive Collections Specialist for a contract opportunity. In this role, you will be responsible for contacting clients to collect past due balances, managing communications, and ensuring timely payment of outstanding accounts. This position requires previous collections experience and proficiency with ERP systems.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact clients via phone and email to collect on past due accounts and negotiate payment arrangements.</li><li>Document all collection activities, correspondence, and follow-up actions in ERP systems.</li><li>Research and resolve payment discrepancies and client issues related to invoicing.</li><li>Maintain accurate records and ensure compliance with company policies and procedures.</li><li>Collaborate with internal teams to resolve outstanding balances and support cash flow goals.</li><li>Provide regular status updates to management regarding overdue accounts and collection efforts.</li></ul><p><br></p>
We are looking for a dedicated General Office Clerk to join our team in Bronx, New York. This role is ideal for someone with strong organizational skills and a keen attention to detail, who can thrive in a fast-paced environment. As part of a long-term contract, you will play a key role in supporting the finance department through a variety of clerical and administrative tasks.<br><br>Responsibilities:<br>• Manage high volumes of incoming calls, handling inquiries, taking messages, and redirecting calls as needed.<br>• Address resident concerns and complaints both over the phone and in-person with professionalism.<br>• Verify and review tenant data using the Yardi Property Management System.<br>• Compile shareholder tax information and organize data into spreadsheets for analysis.<br>• Calculate income surcharges for shareholders based on prior year assessments and apply charges to accounts.<br>• Assist in the preparation and submission of reports for the finance department.<br>• Maintain accurate and organized filing systems for records and documents.<br>• Perform data entry tasks to schedule appointments and track task completion.<br>• Operate office equipment and complete additional assigned duties as required.
We are looking for an experienced Receptionist to join our team on a contract basis in Stamford, Connecticut. In this role, you will serve as the first point of contact for visitors and employees, ensuring a welcoming and organized office environment. Your responsibilities will span across visitor management, office operations, and facilities coordination to support a productive and detail-oriented workspace.<br><br>Responsibilities:<br>• Greet and assist guests, employees, and vendors while facilitating their arrival, orientation, and access to office spaces.<br>• Maintain a clean and organized reception area, kitchen, dining spaces, huddle rooms, and other shared areas.<br>• Track visitor and vendor activity, ensuring proper registration and security protocols.<br>• Process and monitor facilities work orders, addressing issues promptly and ensuring completion.<br>• Manage conference room bookings and troubleshoot any audio/visual equipment concerns.<br>• Oversee office supplies, pantry restocking, and first aid inventory, placing orders as needed.<br>• Coordinate with facilities, maintenance, and security teams to ensure smooth office operations.<br>• Administer building access for associates and visitors, including vehicle registration and locker management.<br>• Perform daily walkthroughs to identify and resolve issues related to janitorial services, printers, and other office amenities.<br>• Assist with ad hoc projects and tasks as assigned, supporting overall office functionality.
<p><strong>Senior Collections & Accounts Receivable Specialist</strong></p><p><strong>Anna Parson at Robert Half</strong> is seeking a <strong>Senior Collections and Accounts Receivable Specialist </strong>for a Construction client. </p><p>Are you a detail-oriented, process-driven professional with proven Collections and AR expertise, strong communication skills, and a keen eye for process enhancements?</p><p><strong>As the Senior Collections & Accounts Receivable Specialist you will: </strong></p><ul><li>Independently run AR Aging reports, prioritize accounts and collect on overdue invoices and accounts.</li><li>Execute strategies to minimize delinquencies and negotiate payment arrangements as needed.</li><li>Resolve customer disputes and payment delays and escalate unresolved accounts.</li><li>Apply payments in ERP, reconcile AR and address unapplied cash.</li><li>Document all collection activities and review/adjust customer credit limits.</li><li>Prepare and summarize AR aging and collection trends.</li><li>Support audits with accurate documentation.</li><li>Identify and implement AR process improvements.</li></ul><p>This role is ideal for a B2B collections professional who thrives in a dynamic environment, values accuracy, and is committed to driving results through effective collaboration and process optimization.</p><p><strong>Contact Anna Parson at Robert Half </strong>or Apply Now for more details.</p>
We are looking for an experienced Collections Specialist to join our team in Norwalk, Connecticut. In this role, you will focus on recovering overdue payments and maintaining effective communication with clients to ensure timely resolutions. The ideal candidate is proactive, detail-oriented, and skilled in handling high-volume collections tasks.<br><br>Responsibilities:<br>• Reach out to clients with overdue accounts, making approximately 30-50 calls daily to recover outstanding payments.<br>• Work diligently to reduce payment delays, aiming to secure payments within 90 days or less.<br>• Manage accounts receivable processes and ensure accurate billing records.<br>• Monitor outstanding balances and prioritize collection efforts based on aging reports.<br>• Communicate effectively with contractors to resolve disputes and negotiate payment terms.<br>• Maintain detailed records of collection activities and document progress.<br>• Collaborate with internal teams to address discrepancies and ensure smooth account management.<br>• Analyze accounts with high overdue balances and create actionable strategies for recovery.<br>• Provide regular updates to management on collection performance and areas for improvement.
