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12 results for Client Service Representative in South Brunswick, NJ

Customer Service Representative

Newark, NJ
onsite
Temporary
16 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-04-06T00:00:00Z

Customer Service Representative

Westfield, NJ
onsite
Permanent
55000 - 60000 USD / Yearly
55,000 - 60,000 benefits:<ul><li>1 day hybrid after a few months</li><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li></ul>Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or in person.</li><li>Resolve customer concerns, complaints, and service issues in a timely and courteous manner.</li><li>Process orders, returns, exchanges, and account updates accurately.</li><li>Maintain detailed and accurate records of customer interactions in CRM or internal systems.</li><li>Escalate complex issues to appropriate departments as needed.</li><li>Follow company policies, procedures, and service standards.</li><li>Collaborate with internal teams to ensure customer needs are met.</li></ul>
2026-04-13T00:00:00Z

Patient Service Representative

Bridgewater, NJ
onsite
Temporary
22 - 24 USD / Hourly
The Patient Service Representative is responsible for managing all aspects of a patient’s financial account. This role focuses on explaining financial information, verifying insurance coverage, educating patients on financial options, and ensuring accuracy and completeness of billing and documentation through follow‑up with patients and internal teams. Responsibilities:<ul><li>Conduct patient consultations to review financial responsibilities, explain financial policies, and set clear expectations regarding payment protocols</li><li>Verify and document patient insurance benefits and update patient progress notes</li><li>Provide patients with cost estimates for upcoming treatments</li><li>Collect estimated patient liabilities and accurately apply payments to patient accounts throughout the treatment plan</li><li>Allocate and post payments appropriately once cleared</li><li>Run and compile weekly reconciliation reports to ensure patient financial obligations are accurately tracked and fulfilled</li><li>Review patient accounts efficiently, identify outstanding balances, and follow up with finance teams on claims, insurance issues, and patient correspondence</li><li>Respond to patient calls and correspondence regarding billing questions, financial policies, and claims submissions</li><li>Exercise sound judgment and decision‑making to ensure accuracy, efficiency, and quality outcomes</li></ul>
2026-04-17T00:00:00Z

Senior Customer Service Representative

Bethlehem, PA
onsite
Temporary
26 - 30 USD / Hourly
Are you an experienced customer service professional passionate about building relationships and delivering outstanding support? Robert Half is seeking a Senior Customer Service Representative to serve as a trusted point of contact for both clients and internal teams. In this role, you’ll leverage your expertise to handle complex inquiries, mentor junior representatives, and ensure customer satisfaction at every touchpoint. Responsibilities:<ul><li>Manage and resolve complex customer issues through phone, email, and chat in a timely, professional manner.</li><li>Lead by example—demonstrate best practices and offer guidance to junior team members.</li><li>Build strong client relationships and act as an escalation point for challenging cases.</li><li>Collaborate cross-functionally with other departments to proactively solve issues and improve customer experience.</li><li>Accurately document customer interactions and track follow-up tasks in our CRM system.</li><li>Identify trends and recommend process improvements to enhance service delivery.</li><li>Stay up to date on product and service knowledge to provide expert guidance.</li></ul>
2026-04-17T00:00:00Z

Call Center Specialist

Philadelphia, PA
remote
Contract / Temporary to Hire
18 - 20 USD / Hourly
Robert Half is looking for a detail-oriented and customer-focused Call Center Specialist to join a team based in Philadelphia, Pennsylvania. The ideal Call Center Specialist candidate will deliver exceptional support to applicants while managing administrative responsibilities with precision. This contract to permanent Call Center Specialist position offers an excellent opportunity to grow within a well-respected organization. Click the apply button today and get your career moving in the right direction as a Call Center Specialist today. If you have any questions, please contact Robert half at 215-568-4580 and mention job reference# 03720-0013420015. As a Call Center Specialist your responsibilities will include but aren't limited too:• Assist applicants by scheduling and coordinating appointments with accuracy and a strong attention to detail. • Download and organize medical records as PDFs, ensuring they are renamed and stored according to contract guidelines. • Provide excellent customer service by addressing inquiries and resolving issues efficiently. • Maintain accurate data entry records and ensure compliance with company standards. • Collaborate with team members to manage shifting priorities and meet deadlines. • Utilize Microsoft Office, Adobe, and customer service software to perform daily tasks effectively. • Ensure all tasks are completed with a high degree of attention to detail. • Perform additional administrative duties as required to support the team.
2026-04-15T00:00:00Z

Client Manager

Morristown, NJ
onsite
Permanent
70000 - 95000 USD / Yearly
Hybrid position available! A local public accounting firm based in Morristown, NJ is currently looking to add a Staff Accountant to their outsourced accounting and client services team due to continued growth. This is an excellent opportunity join a firm that prioritizes work-life balance and focuses on servicing small businesses and companies. The Staff Accountant will manage outsourced accounting responsibilities for a portfolio of small businesses, including reviewing bank reconciliations, preparing and posting journal entries and accruals, managing the client's monthly close checklist, and preparing sales tax filings. The ideal Staff Accountant will have a minimum of 2 years' experience in either a CPA firm or small business/company. Strong knowledge of QuickBooks is preferred. Candidates must either have their CPA or parts passed.
2026-04-14T00:00:00Z

Customer Experience Specialist

Elmwood Park, NJ
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Customer Experience Specialist to join our team near Saddle Brook, New Jersey. In this long-term contract position, you will play a vital role in ensuring seamless customer interactions and operational efficiency. This is an excellent opportunity for someone who excels in administrative tasks and thrives in a collaborative environment. Responsibilities:• Maintain and manage organizational systems to ensure accurate data and a reliable database.• Support the Client Experience team throughout the entire lifecycle of work orders, from creation to post-service stages.• Collaborate with Field Team Leads to oversee post-service work orders and enhance the "resolved status" phase within the workflow.• Generate detailed reports and analyze customer feedback, sales trends, and operational metrics to identify areas for improvement.• Utilize Microsoft Excel to organize data, create reports, and support operational needs.• Manage email correspondence effectively to ensure clear communication with clients and team members.• Handle CRM systems to monitor customer interactions and ensure data integrity.• Provide administrative assistance to streamline processes and support team operations.• Monitor work orders to ensure timely completion and resolve any operational bottlenecks.
2026-04-15T00:00:00Z

Customer Experience Specialist

Woodbridge, NJ
onsite
Temporary
21.85 - 25.3 USD / Hourly
We are looking for a dedicated Customer Experience Specialist to join our team on a long-term contract basis. This part-time role involves providing excellent service to customers by assisting with account setup, addressing inquiries, and ensuring a positive experience. This position requires someone who is detail oriented and thrives in a customer-focused environment. Responsibilities:• Assist customers with setting up new accounts and provide guidance throughout the process.• Address customer inquiries and resolve issues promptly and professionally.• Deliver exceptional customer service to ensure satisfaction and foster loyalty.• Maintain accurate records of customer interactions and account details using CRM tools.• Collaborate with team members to improve service processes and customer experiences.• Utilize Microsoft Excel and other tools to compile and analyze customer data.• Stay informed about company products, services, and policies to provide accurate information.• Uphold a business casual dress code to maintain a neat appearance.• Ensure compliance with all relevant regulations and company standards.• Contribute to team goals by supporting day-to-day operations and initiatives.
2026-04-17T00:00:00Z

Customer Success Manager

New York, NY
onsite
Permanent
200000 - 300000 USD / Yearly
We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this role, you will guide customers through onboarding, implementation, and optimization processes while acting as a trusted advisor to ensure they achieve measurable business outcomes. You will collaborate closely with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction. Responsibilities: • Facilitate onboarding sessions to help customers configure the platform within their existing systems and workflows. • Provide guidance on AI copilot setup and workflow optimization to ensure seamless implementation. • Develop personalized rollout strategies tailored to each customer’s needs and team structures. • Deliver training sessions to familiarize users with AI-driven tools, including automated requirements capture and real-time synchronization. • Assist customers in integrating the platform with their internal systems and historical data sources. • Build and nurture strong relationships with solution engineers, system integrators, and services teams focused on quality and detail. • Advocate for customer feedback to influence product enhancements and roadmap development. • Diagnose and resolve technical or process-related issues, collaborating with engineering teams as necessary. • Monitor adoption metrics and recommend workflow improvements or new features to maximize customer success. • Create detailed success plans, quarterly business reviews, and actionable insights to drive retention and account growth.
2026-03-19T00:00:00Z

Customer Experience Manager

Bethlehem, PA
onsite
Temporary
23 - 25 USD / Hourly
Are you passionate about creating exceptional customer experiences and leading teams to success? Robert Half is seeking a motivated and strategic Customer Experience Manager to join a local team! Responsibilities:<ul><li>Lead and develop a customer service team to ensure best-in-class interactions across all touchpoints (phone, digital, in-person).</li><li>Analyze customer feedback, identify trends, and collaborate cross-functionally to drive process improvements.</li><li>Develop and implement customer experience strategies aligned with business goals.</li><li>Set, monitor, and report on key performance indicators (KPIs) relating to customer satisfaction, retention, and loyalty.</li><li>Advocate for our customers by championing their needs within the organization.</li><li>Deliver ongoing training and coaching to customer-facing team members.</li><li>Manage escalation processes to resolve complex customer concerns quickly and professionally.</li></ul>
2026-03-20T00:00:00Z

Client Scheduling Coordinator

Somerville, NJ
onsite
Temporary
17 - 18 USD / Hourly
We are looking for a highly organized and service-oriented Scheduling Coordinator to join our team in Branchburg, New Jersey. In this long-term contract position, you will play a pivotal role in managing scheduling processes and ensuring seamless communication with clients and business partners. This role requires a strong attention to detail, effective communication skills, and the ability to adapt to shifting priorities. Responsibilities: Managed appointment scheduling to support client needs and business priorities. Executed tasks efficiently by utilizing internal systems and resources to meet deadlines. Maintained a high level of accuracy and attention to detail to improve overall scheduling quality. Communicated proactively with clients to resolve questions and address scheduling concerns. Responded to client inquiries within established service‑level expectations. Tracked scheduling capacity and availability issues and provided monthly trend reports to leadership. Coordinated and maintained multiple calendars using Microsoft Outlook. Partnered with team members and leadership to streamline scheduling workflows and improve efficiency. Supported onboarding and training of new hires by aligning schedules with skill level and operational needs. Ensured compliance with company policies while delivering consistent, detail‑oriented service.
2026-04-17T00:00:00Z

Client Scheduling Coordinator

Basking Ridge, NJ
onsite
Temporary
17 - 18 USD / Hourly
We are looking for a highly organized and service-oriented Scheduling Coordinator to join our team in Bridgewater, New Jersey. In this long-term contract position, you will play a pivotal role in managing scheduling processes and ensuring seamless communication with clients and business partners. This role requires a strong attention to detail, effective communication skills, and the ability to adapt to shifting priorities. Responsibilities: Managed appointment scheduling to support client needs and business priorities. Executed tasks efficiently by utilizing internal systems and resources to meet deadlines. Maintained a high level of accuracy and attention to detail to improve overall scheduling quality. Communicated proactively with clients to resolve questions and address scheduling concerns. Responded to client inquiries within established service‑level expectations. Tracked scheduling capacity and availability issues and provided monthly trend reports to leadership. Coordinated and maintained multiple calendars using Microsoft Outlook. Partnered with team members and leadership to streamline scheduling workflows and improve efficiency. Supported onboarding and training of new hires by aligning schedules with skill level and operational needs. Ensured compliance with company policies while delivering consistent, detail‑oriented service.
2026-04-17T00:00:00Z