4 results for Customer Service Representative in Sorrento, LA

Member Services Representative

Baton Rouge, LA
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a dedicated Member Services Representative to join our team on a contract basis in Baton Rouge, Louisiana. In this role, you will provide exceptional support to members by addressing inquiries, offering tailored solutions, and promoting financial products and services. This position is well-suited for individuals with a strong background in customer service and experience in banking or financial institutions. Responsibilities: • Respond to member inquiries and resolve issues efficiently, ensuring a positive customer experience. • Promote and educate members on financial products and services to meet their needs. • Maintain accurate records of member interactions and transactions in the system. • Handle a high volume of calls in a fast-paced call center environment while maintaining professionalism. • Assist members with account management, including deposits, withdrawals, and balance inquiries. • Collaborate with team members to meet performance goals and service standards. • Uphold compliance with banking regulations and company policies. • Participate in ongoing training to stay updated on financial products and services. • Provide face-to-face customer support as needed, ensuring a personalized approach to service. • Work rotating Saturdays with a flexible day off during the week.
2026-04-10T00:00:00Z

Call Center Specialist

Baton Rouge, LA
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a dedicated Call Center Specialist to join a leading credit union in Baton Rouge, Louisiana. This is a contract position where you will play a pivotal role in managing inbound customer calls and providing exceptional service. If you have experience in call centers or financial services, this is a great opportunity to use your skills in a dynamic and customer-focused environment. Responsibilities: • Handle a high volume of inbound calls, addressing customer inquiries with attention to detail and efficiency. • Assist customers with various banking or financial service needs, ensuring accurate and timely responses. • Utilize multiple software systems, including Microsoft Office Suite and XP2, to manage customer information and transactions. • Provide clear and concise information about products and services, tailoring recommendations to customer needs. • Maintain accurate records of customer interactions and follow-up actions in the system. • Collaborate with team members to resolve complex customer issues and escalate when necessary. • Adhere to business casual dress code and maintain a detail-oriented approach at all times. • Manage a rotating schedule, including occasional Saturdays, with a flexible half-day during the week. • Follow all pre-employment screening and compliance guidelines required by the organization. • Operate effectively in a multi-monitor setup, ensuring seamless navigation across systems.
2026-04-10T00:00:00Z

Inside Sales Representative

Metairie, LA
onsite
Contract / Temporary to Hire
15 - 17 USD / Hourly
We are looking for a motivated Inside Sales Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an excellent opportunity for growth and development within a dynamic Screen Print and Embroidery company. The role requires strong communication skills, attention to detail, and a proactive approach to sales and administrative tasks. Responsibilities:• Communicate effectively with current and potential clients to foster strong business relationships.• Collaborate on sales and marketing initiatives to drive project success.• Plan, organize, and execute special projects with precision and efficiency.• Deliver exceptional customer service while maintaining a results-driven focus.• Work independently to manage tasks and responsibilities with a high degree of organization.• Support business development activities by identifying opportunities and building connections.• Maintain positive and detail-oriented relationships with team members and management.• Utilize computer software, including Shopworx, to streamline sales and administrative processes.• Contribute to team goals by demonstrating initiative and adaptability.• Continuously seek personal and detail-oriented growth opportunities.
2026-03-27T00:00:00Z

Card Services Manager

Baton Rouge, LA
onsite
Permanent
65000 - 75000 USD / Yearly
We are looking for a dynamic and experienced Card Services Manager to join our client's Card Services team in Baton Rouge. In this role, you will oversee the team responsible for managing card programs, ensuring operational efficiency, and delivering exceptional member service. This position requires a strategic thinker who can drive growth, mitigate fraud risks, and uphold compliance standards. Responsibilities:• Recruit, train, and manage the Card Services Department staff to foster a high-performing team.• Ensure the team consistently delivers excellent service to members while improving service standards.• Design and implement departmental processes to optimize operational efficiency.• Partner with card processors and marketing teams to grow the credit union's card portfolio through promotional efforts.• Collaborate with lending and collections departments to align card programs with organizational strategic goals.• Monitor and analyze card activity to identify and proactively address debit and credit card fraud.• Meet and exceed service and sales benchmarks for the department.• Prepare and present monthly reports to track departmental performance and progress.• Develop, manage, and oversee the department's budget in alignment with broader organizational objectives.• Review and approve credit limit changes, name updates, and other credit maintenance tasks.
2026-04-08T00:00:00Z