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28 results for Customer Experience Specialist in Somerville, NJ

Customer Experience Specialist

Parsippany, NJ
remote
Temporary to Hire
35.625 - 41.25 USD / Hourly
We are looking for a Customer Experience Specialist to join a manufacturing organization in a contract capacity with permanent potential. This position focuses on strengthening the customer journey by combining technical training, call center oversight, and parts support into a consistent service experience. The role will work across customer-facing teams to ensure accurate product knowledge is shared effectively and that service interactions are handled with professionalism, clarity, and responsiveness. Responsibilities:• Design and deliver HVAC product and technical training programs for sales personnel and field service teams using current and reliable equipment information.• Organize and facilitate instructor-led learning HVAC sessions.• Monitor daily call center activity and provide guidance that helps resolve customer HVAC questions, technical concerns, and service-related issues effectively.• Partner with leadership to improve service quality across customer support, technical assistance, and parts-related interactions.• Support parts operations by helping maintain inventory accuracy, workflow consistency, and timely response to internal and external requests.• Provide hands-on troubleshooting assistance for HVAC equipment and connectivity concerns reported by customers or internal staff.• Review support trends and customer feedback to identify opportunities for stronger training content and better service outcomes.• Communicate with customers and cross-functional teams through phone and email channels to ensure issues are documented, addressed, and followed through to resolution.
2026-09-02T00:00:00Z

Customer Success Specialist

Basking Ridge, NJ
remote
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Customer Success Specialist to support customers in a fast-paced remote service environment. This long-term contract opportunity is ideal for someone who communicates clearly, stays calm under pressure, and enjoys helping people resolve questions efficiently. The right candidate is comfortable using digital tools, managing a high volume of interactions, and delivering thoughtful, solution-oriented support with empathy. Responsibilities: • Handle a large number of customer inquiries by phone and other communication channels while maintaining a helpful and detail-oriented approach • Provide responsive support to customers by listening carefully, identifying concerns, and guiding them toward effective resolutions • Assist with basic troubleshooting for remote technology and commonly used applications to maintain smooth customer interactions • Use communication and collaboration platforms to manage daily service activities • Navigate multiple browser windows and systems efficiently to research issues, document interactions, and follow up as needed • Apply sound judgment and empathy during each customer conversation, especially when addressing sensitive or urgent concerns • Maintain accurate records of customer issues, actions taken, and outcomes to support service quality and continuity
2026-09-01T00:00:00Z

Customer Success Specialist

Basking Ridge, NJ
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Customer Success Specialist to support customers from a remote work environment while delivering responsive, detail-oriented service. This Long-term Contract position is based in Basking Ridge, New Jersey, and is ideal for someone who communicates clearly, handles a fast-paced workload with empathy, and is comfortable navigating digital tools throughout the day. The right candidate brings customer support experience, sound judgment, and the ability to resolve issues efficiently while maintaining a positive customer experience. Responsibilities: • Respond to a high volume of customer inquiries with patience and a service-focused approach. • Provide clear and thoughtful support over phone and other communication channels, using sound judgment to address a wide range of customer needs. • Troubleshoot basic technical issues encountered in a work-from-home setting, including problems related to computers, applications, and browser use. • Navigate multiple systems and browser windows efficiently to research information, document interactions, and complete follow-up tasks. • Use collaboration and communication platforms such as Google Meet, Slack, and Gmail to stay connected with team members and support daily operations. • Communicate solutions in a concise and easy-to-understand manner, ensuring customers feel heard and supported. • Maintain accurate records of customer interactions and actions taken to help ensure timely resolution and continuity of service.
2026-09-01T00:00:00Z

Customer Service Representative

Newark, NJ
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-09-08T00:00:00Z

Customer Service Representative

Neptune, NJ
onsite
Permanent / Full Time
41600 - 49920 USD / Yearly
We are looking for a customer-focused individual to support clients and partners with timely, accurate service in New Jersey. This position plays an important role in managing inquiries, guiding orders through completion, and helping customers feel confident in the products and services offered. The ideal candidate brings strong communication skills, sound judgment, and the ability to work collaboratively in a fast-moving environment while maintaining a positive brand experience.Salary:$20 - $24 / HourBenefits:MDV, PTO, 401kResponsibilities:• Manage customer interactions across multiple service channels, including order coordination, issue resolution, shipment communication, pricing updates, confirmation notices, and post-order follow-up.• Build strong knowledge of product lines to answer questions clearly and provide reliable guidance tailored to customer needs.• Partner with internal teams such as sales, operations, and related departments to address concerns efficiently and deliver a seamless customer experience.• Monitor recurring questions and service patterns, then share insights that can help improve processes, products, and overall support quality.• Foster lasting customer relationships by communicating effectively, responding with empathy, and creating a high level of trust with both new and existing accounts.• Prepare and distribute sales support resources, including training content and customer-facing tools that assist commercial and marketing efforts.• Represent the organization and its portfolio of brands consistently by following communication standards and promoting a consistent, customer-centric image.• Contribute to business support activities that may include updates tied to operational or system changes when needed to maintain service continuity.
2026-08-10T00:00:00Z

Customer Service Representative

Conshohocken, PA
onsite
Temporary to Hire
25 - 28 USD / Hourly
We are looking for a Client Service Associate to join a growing team supporting brokerage operations in Pennsylvania. This contract opportunity is ideal for someone who thrives in a fast-moving environment, communicates effectively with clients and advisors, and takes pride in accurate administrative support. The position focuses on handling service-related transactions, reviewing documentation, and maintaining reliable records throughout daily operations. Responsibilities:• Process incoming payments and service transactions with a high degree of accuracy and timeliness.• Review submitted forms and supporting documents to confirm completeness and compliance before entry.• Enter and update customer and transaction information in internal systems while maintaining precise records.• Respond to inquiries from advisors and clients in a clear and attentive manner through phone and written communication.• Handle inbound and outbound customer service interactions to resolve issues, provide updates, and support ongoing requests.• Coordinate order and request details carefully to ensure smooth follow-through on service activities.• Prioritize multiple tasks effectively in a fast-paced environment while meeting established turnaround expectations.• Identify discrepancies in paperwork or account information and escalate concerns when additional review is needed.
2026-09-08T00:00:00Z

Customer Service Representative

Blue Bell, PA
onsite
Temporary / Contract
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to support a banking-focused call center team serving customers in Pennsylvania. This opportunity is a long-term contract position offering steady weekday hours and the chance to deliver responsive, high-quality service in a fast-paced environment. The ideal candidate brings prior experience in banking or financial services and is comfortable handling a high volume of customer interactions with accuracy and care. Responsibilities:• Respond to incoming customer calls and provide timely support for account-related questions and service needs.• Assist customers with service requests by gathering details, resolving routine issues, and ensuring each interaction is handled accurately.• Manage both inbound and outbound communication to follow up on open items and provide status updates when needed.• Enter and update customer information in internal systems with a strong focus on precision and completeness.• Deliver a detail-oriented service experience by listening carefully, identifying customer concerns, and offering appropriate solutions.• Maintain clear records of conversations, actions taken, and next steps to support continuity and compliance.• Work within established service guidelines, call handling expectations, and quality standards in a banking environment.
2026-08-20T00:00:00Z

Customer Service Representative

New York, NY
remote
Permanent / Full Time
45000 - 50000 USD / Yearly
We are looking for a customer-focused team member to join our team as a Customer Service Representative. This role is ideal for someone who communicates clearly, resolves issues with confidence, and supports both service and sales-related interactions. The successful candidate will help create a positive customer experience by providing accurate guidance, strengthening client relationships, and contributing to overall service performance. Responsibilities: • Address customer questions and concerns promptly, evaluate each situation carefully, and provide appropriate solutions that support a high level of satisfaction. • Maintain detailed and accurate records of customer conversations, follow-up actions, and outcomes within company systems. • Stay informed on current products, services, and support processes so customers receive clear and reliable information. • Partner with colleagues across sales, technical support, and other teams to escalate complicated matters and drive timely resolution. • Build strong customer relationships through clear communication and thoughtful service, helping encourage repeat business and long-term loyalty. • Monitor individual performance against service goals such as response times, resolution efficiency, and customer satisfaction results. • Support inbound and outbound customer interactions that may contribute to sales opportunities while maintaining a service-first approach.
2026-08-29T00:00:00Z

Customer Service Representative

Manasquan, NJ
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support health insurance enrollment operations in New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing detailed information accurately, and working in a structured customer-focused environment. The team provides thorough training, making this a strong fit for candidates who bring strong administrative and communication skills, even without prior industry experience. Responsibilities: • Assist individuals with benefits enrollment questions and provide clear, attentive support throughout the process • Enter and update numeric and alphanumeric information with a high degree of accuracy in internal systems • Review forms and submitted details for completeness, consistency, and potential discrepancies • Communicate with customers and team members using email and other standard office tools to resolve outstanding items • Maintain organized electronic records and documentation related to enrollment activity • Use Microsoft Excel, Word, and Outlook to track work, prepare communications, and manage daily tasks • Follow established procedures, training guidelines, and quality standards while handling sensitive information • Contribute to a high-volume service environment by managing assigned tasks efficiently and meeting deadlines
2026-09-09T00:00:00Z

Customer Service Representative

Mahwah, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Logistics Coordinator to support daily order processing and shipping coordination for a long-term contract opportunity near Mahwah, New Jersey. This position is ideal for someone who enjoys providing responsive customer support, managing purchase order details accurately, and working across fulfillment activities to keep operations running smoothly. The role requires strong attention to detail, clear communication, and comfort using SAP in a fast-paced environment. Responsibilities:• Process incoming purchase orders accurately and enter order details into SAP to maintain complete and timely records.• Coordinate outbound shipment activities, including preparing and managing FedEx-related shipping support as needed.• Respond to customer service inquiries with professionalism and provide updates related to orders and delivery status.• Review order information for accuracy and resolve discrepancies before processing to prevent delays.• Work closely with internal teams to support smooth fulfillment and ensure customer requests are handled efficiently.• Maintain organized documentation related to orders, shipments, and customer interactions for tracking purposes
2026-09-02T00:00:00Z

Customer Service Representative

Dayton, NJ
onsite
Temporary / Contract
18 - 19 USD / Hourly
All Customer Service Representatives are scheduled to work every Saturday as part of their regular workweek. To maintain a five-day work schedule, employees will receive one weekday off each week (Tuesday, Wednesday, or Thursday). Position Overview We are seeking a customer-focused and dependable Customer Service Representative to join our team. In this role, you will serve as the primary point of contact for customers, providing support, resolving issues, answering questions, and ensuring a positive customer experience. The ideal candidate is detail oriented, detail-oriented, and thrives in a fast-paced environment. <ul><li>Answer incoming customer calls, emails, and inquiries in a professional and timely manner</li><li>Provide information regarding products, services, orders, and account details</li><li>Resolve customer concerns and escalate complex issues when necessary</li><li>Accurately document customer interactions in company systems</li><li>Process orders, requests, and other customer-related transactions</li><li>Follow up with customers to ensure issues are fully resolved</li><li>Collaborate with internal departments to provide excellent customer support</li><li>Maintain a high level of professionalism and customer satisfaction</li></ul>
2026-08-24T00:00:00Z

Customer Service Representative

Upper Saddle River, NJ
onsite
Temporary / Contract
25.65 - 29.7 USD / Hourly
We are looking for a detail-oriented Client Services Representative to support order management and customer account activities for a manufacturing environment near Ramsey, New Jersey. This Long-term Contract position is ideal for someone who enjoys balancing customer communication, transactional accuracy, and cross-functional coordination. The role will focus on ensuring smooth order flow, resolving account-related issues, and helping internal and external partners keep shipments and documentation on track. Responsibilities:• Manage incoming customer orders received through multiple channels, confirming details such as pricing, freight arrangements, and payment terms before processing.• Generate shipment invoices and help reconcile outstanding deliveries to support accurate month-end close activities.• Examine customer account terms and routing instructions to ensure orders are handled in accordance with agreed requirements.• Monitor open order activity within the assigned territory and follow up to promote on-time fulfillment and shipping.• Coordinate with customers and internal teams to address product availability issues and accelerate order release and delivery.• Review and process return authorizations, including researching prior order records when supporting documentation is missing.• Prepare debit and credit transactions to resolve billing discrepancies and inventory-related account issues.• Use vendor portals to gather account information, complete required tasks, and maintain customer service workflows.• Compile and distribute requested reports for customers and internal stakeholders, and investigate pricing deductions by supplying supporting records to the Credit team.
2026-09-10T00:00:00Z

Customer Service Representative

Quakertown, PA
onsite
Temporary to Hire
19 - 21 USD / Hourly
Robert Half is seeking a friendly, professional, and customer-focused Call Center Customer Service Representative to join a local team. In this role, you will handle inbound calls, assist customers with questions and concerns, resolve issues efficiently, and provide a positive customer experience. The ideal candidate has strong communication skills, a problem-solving mindset, and the ability to work in a fast-paced environment. Key Responsibilities<ul><li>Answer a high volume of inbound and/or outbound customer calls</li><li>Assist customers with account questions, billing inquiries, orders, service issues, and general support</li><li>Resolve customer concerns in a timely, accurate, and professional manner</li><li>Document customer interactions and update records in the system</li><li>Escalate complex issues to the appropriate department when needed</li><li>Maintain a strong understanding of company products, services, and policies</li><li>Meet performance goals related to call quality, response time, and customer satisfaction</li><li>Provide excellent service while maintaining professionalism and empathy</li></ul>
2026-09-10T00:00:00Z

Call Center Specialist

Hillside, NJ
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Call Center Specialist to join a busy customer support operation in. This Contract to permanent opportunity is ideal for someone who thrives in a fast-moving call center setting and enjoys helping customers while coordinating with internal teams and field staff. The role centers on delivering responsive service, maintaining accurate records, and keeping service activity organized from intake through completion. Responsibilities:• Manage a high volume of incoming calls each day from customers and field technicians while providing timely, attentive support.• Document service needs accurately by creating detailed work orders and entering all relevant information into company systems.• Review completed jobs and finalize work orders to ensure records are correct, complete, and ready for closure.• Distribute daily assignments to technicians after schedules are confirmed and adjust workloads when service needs change.• Update technician queues by removing, rescheduling, or reassigning calls to support efficient service delivery.• Investigate equipment service history to assist with issue resolution and provide useful background for troubleshooting.• Coordinate with field technicians to offer remote assistance, clarify job details, and support successful service outcomes.• Work closely with sales and installation teams to address service concerns and maintain clear communication across departments.• Process customer refunds through designated payment platforms in accordance with company procedures.
2026-09-04T00:00:00Z

Call Center Specialist

Blue Bell, PA
onsite
Temporary / Contract
20 - 20 USD / Hourly
We are looking for a Call Center Specialist to support a high-volume health insurance call center serving customers. This Long-term Contract position is based in Pennsylvania, and is ideal for a licensed health insurance specialist who can deliver responsive, accurate, and courteous service. The role focuses on handling member inquiries, completing follow-up outreach, and maintaining detailed records while meeting established service standards. Responsibilities:• Manage a steady flow of inbound calls, addressing customer questions with efficiency and care• Conduct outbound outreach when needed to complete follow-ups, gather information, or support service-related initiatives• Explain health insurance products, coverage details, procedures, and company guidelines clearly and accurately• Investigate customer concerns, provide appropriate resolutions, and route more complex matters to the correct internal teams• Record call details, case updates, and customer interactions thoroughly within internal systems• Consistently achieve service goals tied to productivity, quality, call handling, and customer experience• Maintain a calm, empathetic, and solutions-oriented approach during every customer interaction
2026-08-31T00:00:00Z

Call Center Specialist

Wescosville, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
Robert Half is seeking a customer-focused and dependable Hybrid Call Center Representative to join a local team. In this role, you will handle inbound and outbound calls, assist customers with questions and concerns, resolve issues efficiently, and provide a high-quality service experience across both remote and in-office environments. The ideal candidate is a strong communicator, comfortable with technology, and able to thrive in a fast-paced setting. Key Responsibilities<ul><li>Answer incoming customer calls and respond to inquiries in a professional and timely manner</li><li>Make outbound calls as needed for follow-up, appointment scheduling, surveys, or issue resolution</li><li>Resolve customer concerns by identifying needs, researching solutions, and documenting interactions</li><li>Enter and update customer information accurately in company systems</li><li>Escalate complex issues to the appropriate department when necessary</li><li>Meet performance goals related to call quality, response time, customer satisfaction, and productivity</li><li>Maintain a high level of professionalism and confidentiality in all customer interactions</li><li>Collaborate effectively with team members and supervisors in both remote and in-office settings</li><li>Attend required training sessions, team meetings, and coaching sessions</li></ul>
2026-09-09T00:00:00Z

Call Center Specialist

Bristol, PA
onsite
Temporary / Contract
16 - 18 USD / Hourly
We are looking for a Call Center Specialist to support customers through a Long-term Contract opportunity. In this role, you will handle inbound inquiries, deliver timely and detail-focused assistance, and help ensure each customer interaction is resolved accurately and efficiently. This position is ideal for someone who communicates clearly, stays organized in a high-volume setting, and is committed to maintaining strong service standards. Responsibilities: • Respond to incoming customer calls and provide courteous, solution-focused support for a range of service needs. • Document interactions thoroughly and complete required records, forms, and system updates with a high level of accuracy. • Share recurring customer concerns, service patterns, and feedback with leadership and other relevant team members. • Build and maintain strong knowledge of products, services, sales information, and internal systems with guidance from management. • Meet established performance expectations related to call handling efficiency, quality, and follow-up activities. • Use customer service software and basic office tools to manage inquiries and process information effectively. • Listen carefully to customer concerns, ask clarifying questions, and provide clear next steps or resolutions. • Support additional service-related tasks and team priorities as needed.
2026-09-08T00:00:00Z

Customer Service & Order Processing Representative

Edison, NJ
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a detail-oriented Customer Service & Order Processing Representative to support daily order management and customer coordination for a manufacturing organization in Iselin, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced operations environment and can balance customer communication, order accuracy, and shipment follow-through. The person in this role will work closely with sales, warehouse, and logistics partners to help ensure orders move efficiently from entry through delivery. Responsibilities:• Enter and maintain customer orders accurately in the company system, ensuring all details are complete and up to date.• Arrange transportation and determine appropriate shipping methods to support timely order fulfillment.• Partner with warehouse personnel and customers to coordinate shipment schedules, delivery updates, and order status communication.• Investigate freight damage issues and submit claims documentation when products are affected during transit.• Provide day-to-day support to the sales team and customers by answering questions, resolving order-related concerns, and following up on open items.• Handle administrative support tasks that contribute to smooth office and operations workflow.• Monitor multiple active orders at once while maintaining strong attention to detail and meeting deadlin
2026-09-04T00:00:00Z

Sales Support Specialist

Mountainside, NJ
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a Sales Support Specialist to provide responsive service and administrative support for customers purchasing through online channels and representative showrooms. This position plays an important role in managing orders, resolving service concerns, and helping ensure a smooth experience from purchase through delivery. The ideal candidate brings strong organizational skills, a customer-focused mindset, and the ability to balance multiple priorities in a fast-paced light manufacturing environment. Responsibilities: • Deliver timely, detail-focused assistance to customers by addressing product questions, order updates, and service-related concerns across web sales and showroom channels. • Process sales orders accurately for online and showroom transactions, and monitor each order through fulfillment to support on-time delivery. • Support website sales administration by following established procedures, completing research, and assisting with operational tasks tied to digital order activity. • Coordinate payment collection for incoming inventory orders so shipments can be released without delay. • Arrange and confirm delivery logistics when additional coordination is required to meet customer expectations. • Investigate service issues, returns, and shipping problems, then take appropriate action by preparing documentation, issuing call tags, and guiding cases toward resolution. • Manage freight and parcel claims with carriers and other transportation providers, ensuring proper follow-up and recordkeeping. • Build product knowledge to clearly explain features, benefits, and value to customers and strengthen long-term client relationships. • Maintain accurate records and work within business systems to support sales support and customer service workflows.
2026-09-08T00:00:00Z

Call Center Customer Service Representative

Allentown, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Robert Half is seeking a professional and customer-focused Call Center Customer Service Representative to join a local team. In this role, you will handle inbound and outbound customer interactions, resolve inquiries efficiently, and provide a positive customer experience. Key Responsibilities<ul><li>Answer incoming calls and respond to customer questions, concerns, and service requests.</li><li>Provide accurate information about products, services, accounts, and company policies. </li><li>Resolve customer issues promptly and escalate complex matters when needed. </li><li>Document all customer interactions clearly and accurately in the appropriate systems.</li><li>Process orders, updates, cancellations, and other service-related transactions. </li><li>Meet performance goals related to call quality, response time, and customer satisfaction. </li><li>Maintain a professional, empathetic, and solution-oriented approach on every call. </li><li>Collaborate with supervisors and team members to improve service processes and customer outcomes. </li></ul>
2026-08-21T00:00:00Z

Customer Success Team Lead

New York, NY
onsite
Permanent / Full Time
66000 - 87000 USD / Yearly
We are looking for a Customer Success Team Lead to guide a frontline support team and help deliver an outstanding experience for customers in New York, New York. This position is suited for a hands-on leader who can coach team members, address complex service concerns, and keep daily operations running efficiently. The ideal candidate brings a strong customer focus, sound judgment, and the ability to foster a collaborative, high-accountability environment. Responsibilities:• Guide and support customer success representatives throughout daily operations, offering coaching that improves service quality and team performance.• Oversee incoming work queues and service activity to help the team meet response expectations and maintain consistent coverage.• Manage complex or escalated customer situations, working toward prompt and well-considered resolutions.• Evaluate customer interactions and written records to promote accuracy, compliance, and strong service standards.• Assist with training efforts for both new hires and current staff, reinforcing procedures and encouraging ongoing development.• Recognize recurring service challenges or workflow inefficiencies and share actionable observations with leadership.• Coordinate with internal partners to resolve issues, streamline support activities, and improve the customer experience.• Set a positive example through dependable leadership, professionalism, and a strong commitment to customer care. If this person is you, please apply today!
2026-09-08T00:00:00Z

Customer Advocacy Team Lead

New York, NY
onsite
Permanent / Full Time
76000 - 93000 USD / Yearly
We are looking for an experienced Customer Advocacy Team Lead to guide the resolution of complex customer concerns in a highly regulated environment. This position oversees sensitive case handling, supports service quality and compliance standards, and works closely with cross-functional partners to drive timely, accurate outcomes. The ideal candidate brings strong leadership, sound judgment, and a customer-centered approach to escalated issue management. Responsibilities: • Direct the day-to-day coordination of escalated customer matters, including complaints, appeals, grievances, and executive-level concerns. • Distribute assignments across the team, monitor service timelines, and address risks that could affect resolution quality or turnaround expectations. • Evaluate case findings, correspondence, and supporting records to ensure responses are accurate, complete, thorough, and aligned with policy requirements. • Provide hands-on guidance to team members by strengthening investigative methods, written communication, documentation practices, and decision-making consistency. • Collaborate with departments such as compliance, legal, billing, claims, enrollment, and operations to remove barriers and support effective case resolution. • Maintain organized tracking tools, documentation templates, and case records to support visibility, consistency, and operational control. • Analyze recurring complaint patterns and workflow gaps, then recommend practical improvements to enhance service delivery and reduce repeat issues. • Contribute to audit preparation, reporting activities, and ongoing quality initiatives by ensuring documentation is complete and review-ready. • Promote strong privacy, compliance, and recordkeeping standards while modeling accountability, service excellence, and customer advocacy in every interaction.
2026-09-08T00:00:00Z

Account Specialist

Mahwah, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for an Account Specialist to support daily account operations and provide responsive service to community stakeholders near Oakland, New Jersey. This contract opportunity has the potential to become permanent and is ideal for someone who can manage shifting priorities, follow through on assigned tasks, and communicate clearly with managers, vendors, and residents. The person in this role will help coordinate service requests, prepare project-related documentation, and keep account activities moving efficiently from initiation through completion. Responsibilities:• Carry out day-to-day assignments provided by the Account Manager, adjusting focus as priorities change throughout the business day.• Research organizational resources to gather accurate information, respond to inquiries, and build a strong understanding of association operations.• Prepare and submit proposal requests for upcoming projects, ensuring all necessary details are included for vendor review.• Coordinate work orders from intake through completion, tracking progress and helping maintain compliance with established procedures.• Review vendor proposals by comparing scope, pricing, and deliverables to support informed project decisions.• Communicate project updates, service information, and relevant status details to the community and internal stakeholders.• Draft and issue routine correspondence such as budget notices, annual meeting communications, and form-related letters.• Handle direct phone interactions professionally, addressing questions or routing matters to the appropriate contact when needed.
2026-09-10T00:00:00Z

Patient Service Rep

Blue Bell, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Patient Service Rep to support front-end patient services for a busy primary care practice in Plumsteadville, PA. This Long-term Contract opportunity is ideal for someone who enjoys helping patients, managing scheduling and insurance-related tasks, and maintaining accurate records in a fast-paced healthcare setting. The position also offers the potential to transition into a staff role, so we are seeking candidates who are interested in long-term growth with the organization. Responsibilities:• Welcome patients professionally, provide service at check-in and check-out, and create a positive experience throughout each visit.• Coordinate appointment scheduling, rescheduling, and referral-related visits while balancing provider availability and office workflows.• Verify patient demographics, update electronic medical records, and maintain accurate documentation within Epic or similar EMR systems.• Review insurance information, confirm eligibility, and assist with obtaining referrals, prior authorizations, and other required approvals.• Collect copays and support routine financial tasks, including payment posting support and other administrative duties as needed.• Address patient questions, troubleshoot service concerns, and escalate more complex issues according to office protocols.• Protect confidential health information and carry out all daily activities in accordance with HIPAA and compliance standards.• Participate in training activities and adapt to evolving procedures, workflows, or system-related updates within the practice.
2026-09-03T00:00:00Z

Digital Marketing Specialist

Plymouth Meeting, PA
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
Robert Half has a client seeking an experienced Digital Marketing / Paid Media Specialist for an ongoing part-time freelance engagement. This individual will be responsible for the hands-on management, optimization, testing, and reporting of paid digital campaigns. Working onsite in Plymouth Meeting, PA is required. The ideal candidate has strong recent experience directly managing Google Ads, paid search, and Performance Max campaigns with meaningful advertising budgets. Paid search expertise is the highest priority, with additional experience across Meta and LinkedIn strongly preferred. This person must be comfortable working directly within advertising platforms rather than operating solely from a strategy or account-management perspective. Responsibilities will include monitoring campaign performance, making day-to-day optimizations, developing testing plans, analyzing results, and translating campaign data into actionable insights and recommendations.Experience with Looker Studio is preferred, along with strong reporting and analytical capabilities.
2026-09-03T00:00:00Z