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18 results for Sales Support Specialist in Somerset, NJ

Sales Support Specialist

Somerset, NJ
onsite
Temporary / Contract
27 - 30 USD / Hourly
We are seeking a detail oriented and proactive Sales Support Specialist to support our Sales team. This role is responsible for managing customer accounts, ensuring accuracy in forecasting and order processing, and maintaining strong communication across internal and external stakeholders. The ideal candidate thrives in a fast-paced environment, is highly organized, and demonstrates strong analytical and interpersonal skills. Key Responsibilities:<ul><li>Support and manage customer accounts by reviewing forecasts, purchase orders, and sales agreements to ensure accuracy and alignment</li><li>Maintain and monitor supply chain requirements, recommending solutions to meet minimum stock levels, special shipment needs, and sales agreement renewals</li><li>Assist in the preparation, review, and implementation of sales agreements, ensuring smooth approval processes</li><li>Collaborate with Sales on quoting major orders and provide insights on large accounts and product families</li><li>Maintain accurate and timely communication with customers, internal teams, and stakeholders to minimize discrepancies and ensure data integrity</li><li>Learn and develop knowledge of company products and applications</li><li>Participate in special projects and initiatives as needed</li></ul>
2026-05-18T00:00:00Z

IT Support Specialist

Somerset, NJ
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
We are looking for an IT Support Specialist to join our dynamic team in Somerset, New Jersey. This hybrid position offers a mix of onsite and remote work, providing opportunities to grow both professionally and technically in a collaborative environment. Responsibilities:• Deliver remote technical support for desktops, laptops, printers, mobile devices, and software applications.• Manage help desk tickets efficiently, troubleshooting and resolving issues while maintaining clear communication with clients.• Support Windows Server environments, including Active Directory and Group Policy configurations.• Monitor network performance and connectivity, addressing system alerts and optimizing functionality.• Configure and deploy workstations and mobile devices, ensuring proper setup and operation.• Assist in hardware installations, upgrades, and replacements to maintain client systems.• Document troubleshooting procedures, client setups, and internal workflows to ensure consistency and knowledge sharing.• Collaborate with senior technicians on escalated issues and participate in IT-related projects.• Contribute to client onboarding processes, integrating new systems and ensuring smooth transitions.
2026-04-16T00:00:00Z

Customer Service Specialist

Bethlehem, PA
onsite
Temporary / Contract
17 - 21 USD / Hourly
Robert Half is seeking a Customer Service Specialist for an exciting opportunity with a growing organization in the Lehigh Valley area. Are you a people-first professional who thrives on delivering exceptional service? We’re partnering with a well-established company looking to add a Customer Service Specialist to their team. This is a great opportunity for someone who enjoys solving problems, building relationships, and being a key point of contact for customers. Key Responsibilities:<ul><li>Serve as the primary point of contact for customer inquiries via phone, email, and/or chat</li><li>Resolve customer issues efficiently while maintaining a positive and professional experience</li><li>Process orders, returns, and account updates with accuracy and attention to detail</li><li>Collaborate with internal teams (sales, operations, billing) to ensure customer needs are met</li><li>Maintain detailed records of customer interactions in CRM systems</li><li>Identify opportunities to improve processes and enhance the overall customer experience</li></ul>
2026-05-08T00:00:00Z

Sales Manager

Eatontown, NJ
remote
Permanent / Full Time
140000 - 190000 USD / Yearly
We are looking for an experienced and dynamic Head of Sales to lead our Sales team. We are looking for someone who is focused on team management and overall improvement of sales performance and company profits. This is a remote position (East Coast Preferred). The ideal candidate will bring strategic vision and hands-on leadership to establish a disciplined, metrics-driven approach to sales. Relatable industry experience is required. Food Processing Equipment, Capital Equipment Distribution, Cooking / Baking Equipment Responsibilities:• Develop and implement sales strategies to grow market presence and revenue • Align commercial initiatives across equipment, parts, and services to maximize customer lifetime value.• Lead, mentor, and expand the sales team by fostering a culture of accountability and performance excellence.• Establish and refine forecasting, sales processes, and organizational discipline to support scalable business growth.• Build and nurture lasting relationships with customers, including key decision-makers in bakeries, grocery stores, restaurants, hotels, and institutional foodservice operations.• Collaborate with manufacturing partners to ensure seamless project execution and high levels of customer satisfaction.• Create a data-driven sales organization by defining KPIs, analyzing market trends, and adjusting strategies to capitalize on growth opportunities.• Monitor competitor activities and market conditions to stay ahead and refine sales approaches accordingly.
2026-05-07T00:00:00Z

Business Implementation & Support Specialist

Paramus, NJ
onsite
Permanent / Full Time
90000 - 125000 USD / Yearly
Key ResponsibilitiesTraining & Enablement<ul><li>Facilitate role-specific training and SOP guidance during new brand onboardings, including group training sessions and one-on-one coaching for dispatchers, technicians, and office staff.</li><li>Develop, maintain, and continuously improve SOPs and training materials aligned with standardized platform workflows and enterprise technology standards.</li><li>Coordinate brand readiness activities prior to go-live, including data validation, user preparation, and completion of vendor and platform prerequisites.</li><li>Monitor post-go-live adoption by shadowing users, identifying knowledge gaps, and delivering targeted follow-up training.</li><li>Lead recurring, role-based support sessions to surface adoption challenges and resolve operational issues.</li></ul> Platform Operations & Support<ul><li>Manage platform configuration, including user permissions, business units, form creation, and pricebook administration.</li><li>Build and maintain operational reports and dashboards that enable leadership and brand managers to monitor key performance indicators such as conversion rates, membership metrics, and technician performance.</li><li>Continuously evaluate and optimize workflows to improve usability for brand teams while maintaining organization-wide standards.</li><li>Support the rollout of new tools and platforms across brands and corporate teams in partnership with the CTO.</li><li>Own the internal help desk ticketing process, resolving Tier 1 and Tier 2 platform support requests and escalating issues to internal stakeholders or external vendors when required.</li></ul> Knowledge, Skills, and Abilities<ul><li>Advanced proficiency with field service management or business operations platforms, including configuration, troubleshooting, and end-user training across functional workflows (ServiceTitan experience strongly preferred).</li><li>Proven ability to train and coach users with varying levels of technical skill in a clear, patient, and professional manner.</li><li>Strong written communication skills with the ability to produce clear SOPs, internal communications, and technical documentation.</li><li>Demonstrated project coordination skills with the ability to manage multiple implementations or brand engagements simultaneously.</li><li>Comfort operating within a growing and evolving technology ecosystem and quickly learning new platforms.</li><li>Strong analytical skills with the ability to build reports and present findings in a clear, actionable format for operational leaders.</li></ul>
2026-05-12T00:00:00Z

Purchase & Sales Specialist

Paterson, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Purchase & Sales Specialist to support sourcing and vendor coordination for a Contract position based on site in Paterson, New Jersey. This role focuses on preparing bid materials, communicating with suppliers, tracking purchasing activity, and maintaining organized records throughout the procurement cycle. The ideal candidate brings an understanding of bidding practices and purchasing operations, along with the ability to manage follow-up tasks accurately and professionally. Responsibilities: • Prepare and organize bid documentation to support purchasing and sales-related activities. • Reach out to vendors to request pricing, clarify details, and gather required information for submissions. • Track open bids and purchase-related requests, ensuring timely follow-up with external partners. • Maintain accurate records of quotations, vendor communications, and purchasing documents. • Coordinate with internal stakeholders to confirm specifications, timelines, and material needs. • Review supplier responses for completeness and help compare offers against business requirements. • Support day-to-day procurement administration by updating files, monitoring deadlines, and documenting activity. • Assist in outlining and documenting the bidding process to promote consistency and clear communication.
2026-05-18T00:00:00Z

Sales Assistant

Nazareth, PA
onsite
Temporary / Contract
20 - 24 USD / Hourly
Robert Half is partnering with a local organization to identify a detail‑oriented and service‑focused Sales Assistant. This role provides critical administrative and operational support to the sales team and is ideal for someone who enjoys organization, client communication, and helping drive business success. Key Responsibilities<ul><li>Provide administrative and operational support to the sales team</li><li>Assist with preparing quotes, proposals, contracts, and sales presentations</li><li>Maintain and update CRM systems, sales reports, and customer records</li><li>Coordinate sales meetings, schedules, and follow‑up communications</li><li>Serve as a liaison between sales, customers, and internal departments</li><li>Respond to customer inquiries and ensure timely, professional follow‑up</li><li>Support order processing, documentation, and tracking</li><li>Assist with special projects and sales initiatives as needed</li></ul>
2026-04-27T00:00:00Z

Tech Support Manager

Newark, NJ
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for a Tech Support Manager to lead day-to-day technical support operations for a manufacturing environment in Newark, New Jersey. This Long-term Contract position is ideal for a hands-on leader who can guide deskside support activities, resolve user issues efficiently, and maintain a reliable workplace technology experience. The role focuses on supporting Windows-based systems, hardware troubleshooting, and user account administration while promoting responsive service and operational continuity. Responsibilities: • Direct daily technical support activities for end users, ensuring timely resolution of hardware, software, and workstation issues. • Oversee deskside assistance for employees by diagnosing technical problems, coordinating fixes, and maintaining a high standard of customer support. • Manage user access and account administration tasks within Active Directory, including permissions, password support, and account maintenance. • Support and troubleshoot computers, peripherals, and related equipment to minimize downtime across the site. • Monitor and assist with Microsoft Windows 10 support needs, including configuration issues, performance concerns, and general system functionality. • Provide hands-on guidance to support staff, helping prioritize incidents and improve response effectiveness. • Document recurring issues, resolutions, and support procedures to strengthen service consistency and knowledge sharing.
2026-05-18T00:00:00Z

Desktop Support Analyst

New York, NY
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Desktop Support Analyst to provide reliable technical support for end users in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving workstation issues, maintaining stable desktop environments, and delivering responsive service in a fast-paced setting. The role focuses on hands-on support across Windows-based devices, user account administration, and hardware troubleshooting while helping keep daily operations running smoothly. Responsibilities: • Deliver day-to-day desktop support for workstations, laptops, and related peripherals, ensuring users receive timely resolution to technical issues. • Diagnose and fix problems involving Windows 10 systems, desktop hardware, software applications, and connectivity affecting end-user productivity. • Set up, configure, and deploy desktop and laptop equipment, including imaging devices and preparing systems for new or existing employees. • Manage user access and account-related tasks within Active Directory, including password resets, permissions support, and basic account maintenance. • Perform hardware replacement, upgrades, and troubleshooting for PCs and workstation components to maintain dependable performance. • Document incidents, service requests, troubleshooting steps, and completed solutions to support consistent service delivery and knowledge sharing. • Coordinate with internal IT teams or external vendors when issues require escalation, follow-up, or specialized technical support.
2026-05-19T00:00:00Z

Order Entry Specialist

Bethlehem, PA
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
Are you an organized, detail-oriented professional seeking a dynamic administrative role? Robert Half is looking for an Order Entry Specialist to process customer orders accurately and efficiently, support sales operations, and deliver top-notch service to clients. Responsibilities:<ul><li>Accurately enter customer orders into our system, ensuring all data is complete and correct</li><li>Review and verify order information, resolving any discrepancies with customers or internal teams</li><li>Coordinate with shipping, inventory, and sales departments to ensure timely delivery of products</li><li>Track order status and follow up on outstanding items or issues as needed</li><li>Handle customer inquiries related to orders via phone and email in a prompt, professional manner</li><li>Maintain meticulous digital and physical filing systems for orders and supporting documentation</li><li>Process returns, replacements, and order adjustments according to company policies</li></ul>
2026-05-19T00:00:00Z

Customer Service Rep

Farmingdale, NJ
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are looking for a customer-focused Customer Service Representative to join a stone, glass, and concrete manufacturing company in New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who communicates clearly, stays organized, and can manage customer needs from initial inquiry through final delivery. The role supports strong client relationships by providing timely updates, accurate order handling, and dependable coordination across internal teams. Responsibilities: • Manage customer inquiries related to product selection, pricing, stock levels, and estimated fulfillment timelines. • Prepare and enter quotes, sales orders, and delivery requests with careful attention to customer specifications and order accuracy. • Coordinate with sales, production, dispatch, and logistics partners to monitor order progress and keep customers informed. • Resolve service issues, returns, and complaints with care while working toward timely and practical solutions. • Maintain accurate documentation of customer communications, order activity, and feedback within company record systems. • Assist with account-related follow-up and billing support when additional customer service attention is needed. • Recognize opportunities to recommend related products or services that match customer requirements. • Follow company expectations for workplace safety, attentive conduct, and service quality in all interactions.
2026-05-19T00:00:00Z

Customer Service Specialist & Charge Back Analyst

Long Island City, NY
onsite
Temporary to Hire
28.5 - 30 USD / Hourly
We are looking for a detail-oriented individual to join our team in Long Island City, New York as a Customer Service Specialist & Charge Back Analyst. This Contract to permanent position combines dispute resolution, customer support, and data analysis, making it ideal for someone who can manage a high volume of credit card chargebacks while also assisting in a fast-moving service environment. The role offers the opportunity to contribute to stronger workflows, support day-to-day customer interactions, and work closely with cross-functional teams to improve operational effectiveness. Responsibilities: • Oversee the full lifecycle of credit card disputes, from intake through resolution, using internal platforms and card network portals. • Create well-supported rebuttal packages by gathering records, organizing evidence, and preparing clear documentation for submission. • Review chargeback activity and service data in Excel to identify patterns, measure performance, and produce useful reports or visual summaries. • Deliver responsive customer support in a busy in-person setting, helping resolve questions and service-related issues efficiently. • Assist with front-facing service tasks as needed while balancing analytical and operational responsibilities behind the scenes. • Recommend and help implement better procedures, reference materials, and standard operating practices to strengthen the chargeback function. • Partner with finance and customer service colleagues to ensure accurate handling of disputes and a smooth customer experience. • Manage a substantial monthly dispute workload while maintaining accuracy, timeliness, and consistency.
2026-05-19T00:00:00Z

Customer Service Representative

Newark, NJ
onsite
Temporary / Contract
16 - 18 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-05-14T00:00:00Z

Customer Service Representative

Northvale, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support daily service operations for a high-tech electronics organization in Rockleigh, New Jersey. This contract opportunity with permanent potential is ideal for someone who enjoys keeping customer information organized, responding to service-related questions, and helping internal teams stay aligned. The person in this role will contribute to a responsive customer experience by managing administrative service tasks, coordinating communications, and ensuring inquiries are directed efficiently. Responsibilities: • Enter and update order details, customer account information, and service-related records with accuracy and attention to detail. • Share repair estimate information with customers and help coordinate timely follow-up communication. • Provide customers with status updates on service matters and route requests to the appropriate internal contact when additional support is needed. • Maintain inventory of office materials used by the customer service team and arrange replenishment as necessary. • Review incoming fax communications and distribute documents to the correct individuals or departments. • Support day-to-day administrative activities that help the customer service function operate smoothly. • Respond to customer questions professionally while helping resolve issues or escalating more complex concerns appropriately.
2026-05-19T00:00:00Z

Customer Service Representative

Cedar Knolls, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support billing, account administration, and customer communications for a water services operation in Northern NJ. This contract opportunity with permanent potential is ideal for someone who combines strong service instincts with careful attention to detail in a fast-paced environment. The person in this role will help maintain accurate customer records, address billing concerns, and assist with operational tasks that support reliable service delivery. Responsibilities:• Manage billing data for assigned accounts, keeping customer records current, complete, and accurate across finance and service systems.• Respond to customer questions by phone and other channels, providing clear guidance on invoices, account activity, and service-related matters.• Create, update, and maintain customer accounts within billing and financial applications while ensuring information is entered correctly.• Investigate discrepancies in billing or service records, determine root causes, and take appropriate action to resolve issues independently.• Process a large volume of account and transaction activity with a high degree of precision and consistent follow-through.• Prepare and distribute customer notices, including delivering door tag communications at service locations when required.• Support finance-related software administration, including customer information and meter management tools used for daily operations.• Assist with bill generation, distribution activities, vendor coordination, inventory tracking, calibration scheduling, meter reads, and related recordkeeping.• Participate in standby coverage and emergency response as needed, including availability for evenings, weekends, holidays, and outdoor assignments.
2026-05-19T00:00:00Z

Customer Service Representative

Lyndhurst, NJ
onsite
Temporary / Contract
16.625 - 19.25 USD / Hourly
We are looking for a Customer Service Representative to support order processing, customer communication, and documentation accuracy for a Contract position based in Fairfield, New Jersey. This role focuses on delivering responsive service while coordinating with internal teams to ensure orders, inventory details, and shipment information are handled efficiently. The ideal candidate is organized, detail-oriented, and comfortable managing customer inquiries, order entry, and billing-related tasks in a fast-paced environment. Responsibilities:• Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into business systems.• Communicate with customers regarding order progress, expected delivery timing, freight costs, and account-related considerations.• Coordinate closely with warehouse and operations staff to support timely fulfillment and maintain alignment on inventory status.• Prepare shipping paperwork, including freight quotes and bills of lading, for outbound deliveries.• Handle claims related to damaged shipments and follow through on documentation needed for resolution.• Generate sales orders, invoices, and credit memos while maintaining accurate transaction records.• Organize customer, inventory, and order documentation through structured digital filing and cloud-based record storage.• Respond promptly and professionally to purchase orders, inbound messages, and requests for current inventory information.
2026-05-15T00:00:00Z

Customer Service Representative

Rockaway, NJ
onsite
Permanent / Full Time
20 - 25 USD / Hourly
A busy company in the Rockaway area is seeking a Customer Service Representative to join their growing company. This Customer Service Representative will get the chance to join a dynamic team that works well with each other and offers work schedule flexibility. This Customer Service Representative role involves managing client relationships, addressing inquiries, and ensuring a seamless customer experience. The ideal Customer Service Representative will excel in communication, problem-solving, and attention to detail while supporting various internal teams to deliver exceptional service. Other responsibilities of this Customer Service Representative will include but not be limited to: Customer Service Representative Responsibilities:• Respond promptly to customer inquiries regarding products, services, and delivery schedules.• Process orders, invoices, and payments accurately while maintaining detailed records.• Investigate and resolve customer issues by identifying solutions and coordinating with relevant teams.• Update and manage customer account information to ensure accuracy and completeness.• Provide administrative assistance to the sales department to support their operations.• Collaborate with logistics, finance, and technical teams to ensure smooth order fulfillment.• Handle inbound and outbound calls to address customer concerns and provide solutions.• Monitor customer feedback and contribute to service improvement initiatives.• Ensure compliance with company policies while addressing client needs effectively. This Customer Service Representative position is paying between $20.00 and $25.00 per hour depending on experience. If interested in this Customer Service Representative role, appy today!
2026-04-28T00:00:00Z

Customer Service Representative

Little Falls, NJ
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions for a manufacturing organization near Clifton, NJ. This contract opportunity with potential for a long-term role is ideal for someone who enjoys balancing phone communication, order coordination, and accurate recordkeeping in a fast-paced environment. The person in this role will help customers stay informed about their orders, resolve delivery-related concerns, and work closely with shipping partners to ensure a smooth service experience. Responsibilities:• Respond to customer inquiries by phone and email, providing timely and attentive support throughout the order lifecycle.• Review and document product damage claims, gather relevant details, and help move reported issues toward resolution.• Monitor shipment activity and share delivery updates with customers using available tracking information.• Enter and manage customer orders accurately while confirming product availability and inventory details.• Communicate with shipping carriers and other logistics partners to address delivery questions and exceptions.• Maintain organized customer records and service notes through consistent data entry and follow-up.• Handle a steady daily call volume while balancing weekly order management responsibilities and competing priorities.• Apply company service guidelines when responding to requests, concerns, and order-related questions.
2026-05-19T00:00:00Z