We are looking for a dedicated Manufacturing Customer Support specialist to join our team in Struthers, Ohio. In this role, you will serve as the primary point of contact for customers, addressing inquiries, processing orders, and resolving issues efficiently. This is a long-term contract position within the metal fabrication industry, offering an opportunity to utilize strong communication skills and manufacturing knowledge to ensure exceptional customer satisfaction.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries and provide accurate information regarding products and services.<br>• Process customer orders efficiently while ensuring accuracy and compliance with company policies.<br>• Address and resolve customer issues, complaints, or concerns with attention to detail.<br>• Coordinate with internal teams to meet customer needs and deadlines effectively.<br>• Maintain detailed records of customer interactions and order statuses using CRM software.<br>• Enforce company policies and the basic labor agreement consistently during customer interactions.<br>• Adapt to shifting priorities and ensure smooth communication between customers and internal departments.<br>• Provide proactive support and build strong relationships with customers to enhance satisfaction.<br>• Utilize technical knowledge of manufacturing processes, particularly within the aluminum extrusion industry, to assist customers.<br>• Monitor and follow up on order progress to ensure timely delivery and resolution of any issues.
<p>We are looking for a dedicated Procurement Specialist to join our team in Cleveland, Ohio. In this role, you will provide essential support to the Accounts Payable, Procurement, and Payroll departments, ensuring smooth and efficient operations. This is a long-term contract position offering stability and the opportunity to grow within a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Process and code invoices accurately and in a timely manner.</p><p>• Perform regular check runs and ensure payments are completed on schedule.</p><p>• Collaborate with the Procurement team to address miscellaneous tasks and ensure seamless workflows.</p><p>• Assist the Payroll department with routine administrative duties as needed.</p><p>• Maintain accurate records and documentation for all accounts payable transactions.</p><p>• Resolve discrepancies and communicate effectively with vendors to ensure proper invoice processing.</p><p>• Support ongoing departmental projects and initiatives to enhance operational efficiency.</p><p>• Uphold compliance with company policies and financial regulations.</p><p>• Participate in audits and provide necessary documentation as required.</p><p>• Contribute to improving processes and identifying opportunities for streamlining operations.</p>
We are looking for a dedicated Factoring Operations Specialist to join our team in Highland Hills, Ohio. In this role, you will handle critical back-office processes related to payroll invoicing, funding, cash application, and reconciliations to ensure accurate financial operations and high-quality service delivery. This is a long-term contract position that requires a detail-oriented individual who thrives in a fast-paced environment and is committed to maintaining compliance and efficiency.<br><br>Responsibilities:<br>• Prepare and reconcile weekly funding reports, including invoices, accounts receivable activity, and reserve analyses.<br>• Ensure all financial reconciliations are accurate, auditable, and completed within required deadlines.<br>• Create and validate data files in Excel for system imports and maintain consistency across platforms.<br>• Execute wire transfers and Automated Clearing House (ACH) transactions in alignment with banking schedules.<br>• Generate accounts receivable aging reports and balance payroll and invoicing to accounting statements.<br>• Investigate and process exception items, collaborating with Relationship Managers to address discrepancies.<br>• Maintain audit-ready financial records and adhere to internal policies and compliance standards.<br>• Identify and implement opportunities for improving workflows and operational efficiency.<br>• Support cross-functional teams to resolve issues and document outcomes effectively.<br>• Meet all processing deadlines, including daily, weekly, and banking-related timelines.
<p>We are looking for an Accounts Payable Specialist to join our team in Youngstown, Ohio. In this role, you will play a vital part in managing the company’s financial obligations by ensuring the accurate and timely processing of invoices and payments. This is a long-term contract position in the manufacturing industry, offering an opportunity to contribute to a dynamic and fast-paced environment while enhancing your accounting expertise.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process and review vendor invoices, ensuring proper coding and compliance with company policies.</p><p>• Match invoices with purchase orders and receiving documents to verify accuracy.</p><p>• Prepare and execute payment runs, including checks, ACH transfers, and wire payments.</p><p>• Reconcile vendor statements and address any discrepancies or issues with invoices.</p><p>• Maintain well-organized and up-to-date accounts payable records and files.</p><p>• Respond promptly to vendor inquiries regarding payment statuses and resolve concerns.</p><p>• Assist in month-end closing activities, including accounts payable accruals and reporting.</p><p>• Ensure adherence to internal controls and established accounting procedures.</p><p>• Provide documentation and support during audits as requested.</p><p>• Perform additional administrative and accounting tasks to support the team.</p>
We are looking for a detail-oriented Payroll Specialist to join our team in Elyria, Ohio. This long-term contract position offers the opportunity to manage critical payroll functions, ensuring accuracy and compliance with multi-state payroll regulations. The role is ideal for professionals with experience in handling payroll for large employee bases and proficiency in ADP Workforce Now.<br><br>Responsibilities:<br>• Process full-cycle payroll for over 500 employees across multiple states, adhering to compliance regulations.<br>• Utilize ADP Workforce Now to manage payroll operations effectively and ensure data accuracy.<br>• Address and resolve payroll discrepancies or employee inquiries in a timely manner.<br>• Maintain accurate payroll records and ensure confidentiality of sensitive information.<br>• Collaborate with the HR department to streamline payroll processes and support employee needs.<br>• Prepare and submit tax filings and other required payroll documentation.<br>• Ensure compliance with federal, state, and local payroll laws.<br>• Generate payroll reports and provide insights to management for decision-making purposes.<br>• Assist in audits related to payroll and contribute to improving internal controls.<br>• Stay updated on changes in payroll regulations and implement necessary adjustments.
<p>We are seeking a detail-oriented and skilled <strong>Accounts Payable Specialist</strong> to join our team in <strong>Richfield, Ohio</strong>. This <strong>Contract-to-Permanent position</strong> provides an excellent opportunity for professionals in financial operations to showcase their expertise in accounts payable processes and administrative tasks while actively supporting the broader business functions.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Accounts Payable Management:</strong></li><li>Process full-cycle accounts payable, including three-way matching and overseeing monthly check runs for 300–350 checks.</li><li><strong>Accounts Receivable Duties:</strong></li><li>Perform basic accounts receivable functions, ensuring accurate transaction recording and timely documentation.</li><li><strong>Excel Utilization:</strong></li><li>Leverage intermediate proficiency with Excel to create formulas and manage financial data effectively.</li><li><strong>Administrative Support:</strong></li><li>Assist business operations by managing office supply orders and mail pick-up duties. Mileage reimbursement is available for post-office visits.</li><li><strong>Advanced Financial Tasks:</strong></li><li>Process sales tax returns, prepare 1099 forms, journal entries, and other high-level accounting duties.</li><li><strong>Compliance and Financial Reporting:</strong></li><li>Collaborate with teams to ensure accuracy, compliance, and organization in financial records.</li><li><strong>Great Plains Expertise:</strong></li><li>Utilize knowledge of Great Plains accounting software to improve financial processes and systems.</li></ul>
<p>We are looking for a skilled Access Control Technician to join our team in Greater Cleveland, Ohio. This role involves installing, maintaining, and troubleshooting video, security, and access control systems for various customers. The ideal candidate will have a strong understanding of technical drawings, local regulations, and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Travel to client sites to install and configure access control and security systems, including equipment from brands like Verkada, Hanwha, and Honeywell.</p><p>• Perform routine inspections, troubleshoot issues, and repair components such as electric strikes, mag locks, card readers, sensors, and control boards.</p><p>• Review and interpret technical documents, including blueprints and schematics, to ensure precise equipment installation.</p><p>• Ensure compliance with local codes and regulations related to access control and fire systems.</p><p>• Collaborate with customers to assess their security needs and recommend appropriate solutions.</p><p>• Maintain detailed records of installations, repairs, and service activities in accordance with company standards.</p><p>• Provide technical support and guidance to clients during system installations and maintenance.</p><p>• Test and verify system functionality to ensure optimal performance and customer satisfaction.</p><p>• Adhere to safety protocols and industry standards while working on-site.</p>
We are looking for an experienced Accounts Payable specialist to join our team in Bedford Heights, Ohio. In this contract-to-permanent role, you will oversee high-volume invoice processing and ensure accuracy in handling supplier shipments. This position offers an opportunity to contribute directly to the success of a major customer while leveraging your expertise in accounts payable.<br><br>Responsibilities:<br>• Process large volumes of supplier invoices with precision, ensuring timely and accurate payments.<br>• Manage drop shipment procedures, including coordinating with suppliers and verifying order details.<br>• Support the operations of our largest customer by maintaining efficient workflows and resolving discrepancies.<br>• Utilize Excel to organize and analyze financial data, improving overall efficiency.<br>• Follow a structured five-step process for handling supplier shipments and related documentation.<br>• Collaborate with internal teams to approve invoices and maintain compliance with company policies.<br>• Address and resolve accounts payable issues, ensuring smooth day-to-day operations.<br>• Maintain detailed records and documentation for audit purposes.<br>• Provide support in streamlining accounts payable processes and identifying areas for improvement.<br>• Ensure adherence to all financial regulations and reporting standards.
<p>We are seeking an experienced Accounts Payable Clerk to join our team in Canton, Ohio. This is a fully onsite, contract-to-permanent opportunity for a detail-oriented professional eager to thrive in a fast-paced environment. The ideal candidate will demonstrate strong organizational abilities and a commitment to accuracy in all financial processes.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process a high volume of accounts payable invoices with accuracy, ensuring compliance with established policies and procedures.</li><li>Maintain positive relationships with vendors by handling inquiries and resolving discrepancies in a timely manner.</li><li>Complete weekly check runs and verify payment accuracy, ensuring timely disbursement.</li><li>Match invoices to purchase orders and receipts, utilizing a two-step matching process to validate transactions.</li><li>Work across multiple accounting systems, such as Tay BM and QAD, to support both manual and automated AP workflows.</li><li>Organize, analyze, and report data using Excel; demonstrate intermediate to advanced Excel skills.</li><li>Code and process invoices in accordance with company policies to ensure proper recordkeeping and compliance.</li><li>Collaborate with team members to identify opportunities for process improvements and increased efficiency.</li><li>Provide responsive customer service to both external vendors and internal stakeholders.</li><li>Maintain documentation and records in an organized and readily accessible manner to support audit and reporting requirements.</li></ul><p><br></p>
<p>We are seeking an experienced Customer Service Representative to join our team on a contract basis in Hudson, Ohio. The ideal candidate demonstrates outstanding communication skills and excels in managing customer interactions across multiple channels. If you thrive in fast-paced settings and are committed to delivering exceptional service, we want to hear from you.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone and email, providing prompt and accurate resolutions to ensure customer satisfaction.</li><li>Process orders with attention to detail and accuracy within the company’s order entry system.</li><li>Handle both inbound and outbound calls, addressing customer concerns and delivering information in a professional manner.</li><li>Maintain thorough customer records and track communications within the CRM system.</li><li>Collaborate with team members to achieve service objectives and meet project deadlines.</li><li>Troubleshoot issues and provide solutions to customers, escalating as needed to ensure optimal outcomes.</li><li>Participate in video interviews and onboarding processes as part of the hiring requirements.</li><li>Adapt to a flexible schedule, including in-office work three days per week.</li><li>Follow all company policies and procedures to maintain consistency and compliance.</li></ul>
