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5 results for Product Support Specialist in Silverdale, WA

Help Desk Support Technician

Everett, WA
onsite
Temporary / Contract
27 - 33 USD / Hourly
Robert Half is seeking a Help Desk Support Technician to support a government organization based in Issaquah. This role involves Tier 1 ticketing support for internal users. The position is Hybrid – Onsite 3 days a week and is a 6-month contract opportunity with the potential to Convert. Apply today! Job Details: Schedule: Monday – Friday 8-5pm PST Duration: 6-month contract with opportunity to convert Location: Hybrid, in office 3 days a week in Issaquah Job Responsibilities: <ul><li>Test, diagnose and resolve end user desktop hardware, OS, and application problems, including the ability to identify desktop application interdependencies and or conflicts.</li><li>Coordinate with vendors for hardware parts, repairs, and replacements.</li><li>Troubleshoot printer, copier and scanner problems.</li><li>Create, Rebuild and optimize operating system images and install new device hardware.</li><li>Create and manage user and group accounts in a hybrid Active Directory/Office 365 environment.</li><li>Respond to end-user requests for service on problematic systems and/or equipment. </li><li>Manage helpdesk ticket system, distribute incoming tickets to IT team members.</li><li>Act as a point of escalation for system and application analyst team. </li><li>Participate in team technology training regimen to stay current. </li></ul>
2026-04-09T00:00:00Z

Purchasing Specialist

Kent, WA
onsite
Temporary / Contract
25.3365 - 32 USD / Hourly
We are looking for a detail-oriented Purchasing Specialist to support procurement activities for a manufacturing environment in Kent, Washington. This Contract position will focus on coordinating purchase orders, maintaining supplier communication, and helping ensure materials are available to meet operational needs. The ideal candidate brings hands-on purchasing experience, strong organizational skills, and the ability to work closely with cross-functional teams in a fast-paced setting. Responsibilities: • Manage the full purchase order cycle in NetSuite, from order creation through final receipt and closure. • Monitor open orders and communicate with suppliers to verify pricing, availability, lead times, and shipment progress. • Help maintain steady stock levels for consumable items by reviewing inventory needs and supporting replenishment efforts. • Work with vendors to address order confirmations, delivery updates, record accuracy, and onboarding documentation. • Partner with warehouse and operations teams to resolve receiving issues, shipment discrepancies, and fulfillment concerns. • Research and resolve problems involving purchase orders, invoices, and delivered goods, escalating supplier issues when appropriate. • Support internal purchasing requests and coordinate timely fulfillment for business needs across departments. • Contribute to reporting activities by tracking purchasing data, vendor performance, and opportunities for process or cost improvements.
2026-04-23T00:00:00Z

Purchasing Specialist

Seattle, WA
onsite
Temporary / Contract
42.75 - 49.5 USD / Hourly
We are looking for a detail-oriented Purchasing Specialist to join our team on a contract basis in Seattle, Washington. This role is ideal for candidates with experience in manufacturing or equipment purchasing or accountants with strong NetSuite expertise. You will play a critical role in managing procurement processes and ensuring the efficient flow of materials and services. Responsibilities: • Place and monitor purchase orders, requisitions, and vendor quotes to meet procurement needs. • Conduct research on parts, pricing, and costs to support manufacturing and aftermarket operations. • Maintain consistent communication with vendors to ensure on-time delivery of goods and services. • Utilize NetSuite to manage purchasing workflows and leverage Excel for accurate tracking and reporting. • Collaborate with internal teams to align procurement strategies with organizational goals. • Analyze vendor performance and recommend improvements to enhance procurement efficiency. • Address discrepancies in orders or invoices and resolve issues promptly. • Ensure compliance with company policies and industry standards in all purchasing activities.
2026-04-08T00:00:00Z

Customer Service Representatiive

Kent, WA
onsite
Temporary / Contract
22 - 25 USD / Hourly
DescriptionRobert Half is hiring a Customer Service Representative to support our client's customer-facing operations. This contract role is ideal for candidates who thrive in a fast-paced, people-oriented environment.Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a timely manner.</li><li>Resolve customer issues and escalate complex concerns as needed.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Process orders, returns, and account updates.</li><li>Collaborate with internal teams to ensure customer satisfaction.</li></ul>
2026-04-20T00:00:00Z

Help Desk/Desktop Support Analyst

Seattle, WA
remote
Temporary / Contract
24 - 29 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Seattle, Washington. In this long-term contract role, you will provide essential technical support to address user issues, manage service tickets, and troubleshoot both hardware and software problems. This is an excellent opportunity to contribute to a fast-paced environment while expanding your expertise in IT support. Responsibilities: • Respond promptly to service desk tickets, ensuring timely resolution of technical issues. • Troubleshoot hardware problems, including desktops, laptops, and peripherals, to maintain smooth operations. • Provide effective software support for applications such as Microsoft Office 365, Adobe, and other specialized tools. • Manage user accounts, including Active Directory tasks and password resets. • Address and resolve issues related to Windows 10 operating systems. • Collaborate with the team to support upcoming roll-outs and deployments, including company-wide AI integration. • Offer creative solutions to unique challenges, especially when working with accounting-specific software like Caseware. • Ensure consistent documentation of issues and resolutions to improve service desk efficiency. • Work closely with third-party vendors to escalate and route calls when necessary. • Maintain a high level of customer satisfaction by delivering attentive and courteous support.
2026-04-20T00:00:00Z