2 Results for Records Manager Jobs in Shelton, CT

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Collections Manager

Norwalk, CT
onsite
Permanent / Full Time
90000 - 120000 USD / Yearly
We are looking for an experienced Credit/Collections Supervisor/Manager to lead daily receivables collection efforts for a growing organization in Norwalk, Connecticut. This on-site role combines team leadership with direct portfolio oversight, supporting strong cash flow and the timely resolution of outstanding balances. The person in this position will guide a small collections team, manage complex account issues, and work closely with internal partners to strengthen overall collection performance. Responsibilities:• Lead, mentor, and evaluate a team of 3–5 Collections Specialists, providing direction that supports consistent follow-through and strong individual performance.• Oversee collection activity across a large accounts receivable portfolio tied to roughly $65M+ in revenue, with a focus on reducing delinquent balances.• Set daily and weekly priorities for the team, ensuring outreach efforts are organized, timely, and aligned with business cash flow goals.• Review aging trends, account status, and collection results to identify risk areas and take corrective action when needed.• Work directly with customers and internal departments to resolve billing concerns, payment delays, deductions, and disputed balances.• Manage escalated and high-impact accounts, using sound judgment to move difficult collection matters toward resolution.• Maintain accurate records of customer interactions, collection steps, and account updates to support reporting and accountability.• Collaborate with Accounting, Finance, Billing, Sales, and related teams to improve issue resolution and strengthen receivables processes.• Use NetSuite to monitor account activity, track receivables, and support reporting that helps guide collection strategy.• Assess current collection procedures and recommend improvements that enhance efficiency, internal controls, and cash collections.
2026-09-30T00:00:00Z

Office Manager

West Harrison, NY
onsite
Permanent / Full Time
95000 - 110000 USD / Yearly
We are looking for an experienced Office Manager to support the day-to-day operations of a busy surgical practice in West Harrison, New York. This role will oversee administrative coordination, patient-facing workflows, and provider scheduling to help create an efficient and welcoming care environment. The ideal candidate brings prior experience in a medical office and can balance patient service, operational organization, and communication across clinical and front-office teams. Responsibilities: • Oversee daily front-office activity, including patient check-in, registration, and appointment coordination to support smooth practice operations. • Organize physician and provider calendars to improve scheduling efficiency, maintain access for patients, and align with clinical priorities. • Guide patients through discharge steps and follow-up planning, ensuring timely communication after visits and procedures. • Conduct outbound communication related to upcoming appointments, procedure preparation, pre-operative guidance, and post-visit follow-up. • Work closely with physicians, physician assistants, and clinical staff to coordinate administrative needs tied to patient care. • Support insurance verification, surgical case scheduling, and completion of required office documentation. • Maintain complete and accurate patient information within electronic medical record systems and other administrative platforms. • Monitor office workflows, identify operational bottlenecks, and recommend practical improvements that enhance efficiency and patient experience.
2026-09-28T00:00:00Z

2 results for Records Manager in Shelton, CT