We are looking for a detail-oriented Collections Specialist to support accounts receivable efforts for an advertising organization in Fort Mill, South Carolina. This Contract position will focus on managing overdue balances, strengthening payment follow-up, and helping maintain healthy cash flow through consistent client communication and account research. The ideal candidate brings experience in collections and billing environments, along with the ability to investigate payment issues, coordinate with internal teams, and keep account records accurate and current.<br><br>Responsibilities:<br>• Manage a designated portfolio of receivable accounts and work toward monthly cash collection targets through proactive outreach and follow-up.<br>• Obtain firm payment commitments for delinquent balances, document expected payment details in Oracle, and monitor each commitment through resolution.<br>• Review aging reports and weekly account activity to prioritize collection efforts, organize daily outreach plans, and focus on the highest-risk balances.<br>• Address customer questions related to overdue invoices by researching account history, supplying statements or invoice copies, and clarifying outstanding amounts.<br>• Identify the underlying reasons for delayed payment, apply the appropriate account status or reason code, and update records as new information becomes available.<br>• Partner with billing, cash application, sales, service, and credit teams to resolve disputes, short payments, deductions, and other barriers to collection until the balance is cleared or formally closed.<br>• Reconcile remittance details, account activity, and spreadsheet data to uncover unapplied cash, misapplied payments, and other discrepancies requiring correction.<br>• Use customer billing and accounts payable portals to submit invoices, confirm purchase order details, verify receipt, and track anticipated payment timing.<br>• Recognize recurring payment issues, analyze root causes, and suggest process improvements that support faster and more accurate collections.<br>• Recommend next-step actions such as credit restrictions, service interruption, write-offs, or external escalation when supported by account documentation and policy guidelines.
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Stevens Point, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
We are looking for a Compensation & Benefits Specialist to support total rewards operations and workforce analytics for a transportation and shipping organization in Virginia Beach, Virginia. This role combines benefits administration, compensation analysis, HR data reporting, and budget support to help leaders make informed workforce decisions. The ideal candidate brings strong analytical ability, advanced Excel skills, and hands-on experience working with HR systems to improve accuracy, compliance, and the overall employee experience.<br><br>Responsibilities:<br>• Oversee day-to-day administration of medical, wellness, retirement, and leave programs for employees in Virginia Beach, Virginia, ensuring timely enrollment processing, accurate records, and effective coordination with external vendors.<br>• Direct the open enrollment cycle from preparation through completion, including employee communication materials, system validation, reporting, and follow-up reviews to confirm data accuracy.<br>• Manage benefit processes such as 401(k) participation and leave administration while maintaining compliance with applicable employment laws and program requirements.<br>• Prepare recurring and annual benefits reports, support audits, and complete survey submissions with a high level of accuracy and organization.<br>• Evaluate total rewards processes and recommend enhancements that strengthen service delivery, improve efficiency, and create a better employee experience.<br>• Act as a key HR systems resource by maintaining data quality, supporting reporting needs, assisting with testing, and identifying opportunities to streamline workflows within the HRIS environment.<br>• Conduct compensation analysis through market pricing, role benchmarking, internal equity review, and salary data evaluation to support pay decisions and annual reward programs.<br>• Produce workforce and HR metrics related to hiring, onboarding, retention, attrition, labor costs, and exit trends to guide operational and strategic planning.<br>• Assist with payroll-related analysis, budget preparation, and ongoing tracking of personnel costs to support financial planning and resource management.
We are looking for a Customer Service Representative to join a manufacturing organization in Torrance, California. This Contract to permanent opportunity is ideal for someone who enjoys helping customers, managing order activity, and keeping service operations running smoothly in a fast-paced setting. The person in this role will serve as a key point of contact for customer needs, ensuring accurate order processing, timely communication, and effective issue resolution.<br><br>Responsibilities:<br>• Process customer purchase requests from receipt through final submission, ensuring all order details are complete and accurate.<br>• Maintain customer and order information by updating records, account details, and related data in internal systems.<br>• Respond to customer questions and service needs through clear, attentive communication across phone and email channels.<br>• Keep customers informed on order progress, shipping schedules, delays, and backorder status updates.<br>• Investigate service concerns and work with internal partners to resolve order, account, and fulfillment issues efficiently.<br>• Partner with account services, sales support, and cross-functional teams to address customer requests and improve overall service.<br>• Assist with selected eCommerce-related inquiries and offer guidance when additional support is needed.<br>• Maintain a high standard of accuracy while balancing multiple priorities during high-volume periods.
<p>We are looking for a Client Service Specialist II to support commercial and corporate banking clients from our St. Petersburg, FL location. This Long-term Contract position focuses on delivering responsive, accurate service across deposit account onboarding, treasury-related support, and client issue resolution. The ideal candidate brings strong banking knowledge, excellent communication skills, and the ability to coordinate effectively with internal partners to ensure a seamless client experience.</p><p><br></p><p>Responsibilities:</p><p>• Guide clients through onboarding activities for deposit accounts and treasury services, helping ensure timely completion and a smooth service experience.</p><p>• Respond to client inquiries with urgency and accuracy, assessing needs carefully and taking appropriate action to resolve concerns.</p><p>• Coordinate with internal teams to maintain clear communication, align on next steps, and support consistent service delivery.</p><p>• Serve as a client advocate by connecting customers with specialized internal resources when more advanced support is required.</p><p>• Investigate service-related questions and follow through on research requests until a clear resolution is provided.</p><p>• Recognize opportunities to introduce relevant banking solutions and refer clients to appropriate business line partners.</p><p>• Maintain detailed records and correspondence using banking platforms, email, and CRM tools such as Salesforce.</p><p>• Support day-to-day banking operations while managing multiple priorities in a fast-paced service environment.</p>
<p>We are looking for a Customer Service Representative to join an on-site team on a contract basis with the potential to become a longer-term opportunity. This role is ideal for someone who brings an approachable communication style and enjoys supporting customers in a structured office setting. You will handle day-to-day customer interactions, assist with orders, and help create a positive experience for clients while working closely with an efficient team.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries by phone and provide accurate, timely assistance with products, services, and account-related questions.</p><p>• Enter and update customer orders carefully in internal systems, ensuring information is complete and correct.</p><p>• Support inside customer service activities by coordinating with team members to resolve issues and maintain smooth daily operations.</p><p>• Make outbound calls when needed to follow up on customer requests, clarify order details, or provide service updates.</p><p>• Maintain a courteous and attentive presence in every interaction to deliver a strong customer experience.</p><p>• Track customer concerns and escalate more complex matters appropriately to help ensure prompt resolution.</p><p>• Contribute to an organized office environment while adapting to a fast-paced, team-oriented workplace.</p><p>• Build product and process knowledge over time to support customers effectively and prepare for possible growth into future sales-focused opportunities.</p>
We are looking for a detail-oriented Buyer/Purchasing specialist to support procurement activities for a long-term contract opportunity in Texas. This position focuses on sourcing materials and services, coordinating with vendors, and ensuring purchasing activities are completed accurately and on schedule. The ideal candidate will bring strong commercial judgment, pricing analysis skills, and hands-on experience managing purchase orders in a fast-paced environment.<br><br>Responsibilities:<br>• Manage the full purchasing cycle, from preparing requisitions to issuing and tracking purchase orders for materials and services.<br>• Build and maintain productive relationships with suppliers to support timely deliveries, accurate order fulfillment, and consistent service levels.<br>• Review vendor proposals and negotiate pricing, terms, and contract conditions to achieve cost-effective purchasing outcomes.<br>• Use Viewpoint Vista to generate purchasing documentation, monitor order activity, and maintain organized procurement records.<br>• Coordinate with internal stakeholders to confirm specifications, required quantities, and delivery timelines before releasing orders.<br>• Evaluate customer pricing and market information to support purchasing decisions and identify savings opportunities.<br>• Resolve order discrepancies, supplier issues, and invoice-related concerns by working closely with vendors and internal teams.
We are looking for a Customer Service Representative to support daily customer interactions for a Long-term Contract position based in Victor, New York. In this role, you will handle incoming inquiries, provide timely assistance, and ensure accurate information is captured during each customer exchange. The ideal candidate is comfortable working in a call center environment, communicates clearly, and maintains a strong focus on service quality and efficiency.<br><br>Responsibilities:<br>• Respond to inbound customer calls with professionalism and provide helpful, solution-focused support.<br>• Assist customers with order entry and updates while ensuring all details are recorded accurately.<br>• Handle service-related questions and follow through to resolution in a timely manner.<br>• Make outbound calls when needed to gather information, confirm requests, or provide status updates.<br>• Enter customer and transaction data into internal systems with a high level of accuracy.<br>• Address a variety of customer concerns while maintaining a courteous and positive experience.<br>• Document call activity, customer needs, and outcomes thoroughly for tracking and follow-up.<br>• Work collaboratively with team members to meet service expectations and maintain efficient call flow.
We are looking for a detail-oriented Receptionist to support daily front desk operations in Daytona Beach, Florida. This Long-term Contract position is ideal for someone who enjoys creating a welcoming environment, managing incoming calls, and keeping administrative tasks organized. The person in this role will serve as a key point of contact for visitors and callers while helping the office run smoothly from day to day.<br><br>Responsibilities:<br>• Welcome guests and provide courteous, efficient front desk support for a positive first impression.<br>• Manage a multi-line phone system, direct calls to the appropriate contacts, and handle inbound inquiries effectively.<br>• Maintain the reception area in an orderly manner and assist with routine administrative coordination as needed.<br>• Support scheduling, message taking, and basic office communication to ensure timely follow-up.<br>• Use Microsoft Office applications to prepare documents, update records, and complete general clerical tasks.<br>• Assist with part-time front desk coverage needs during the contract period while maintaining dependable service levels.
<p>Our client is seeking a highly organized and customer-focused Office Manager to support the daily operations of a busy service-based business. This position serves as the hub of communication between customers, field staff, and internal operations, ensuring schedules are managed efficiently and administrative processes run smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day office activities to maintain an efficient and well-organized workplace.</p><p>• Welcome visitors, answer incoming calls, and provide attentive front-desk support.</p><p>• Monitor inventory levels for office materials and arrange timely replenishment of needed supplies.</p><p>• Coordinate purchasing of office products and work with vendors to keep essential items available.</p><p>• Process accounts payable tasks, including reviewing invoices and supporting accurate payment workflows.</p><p>• Maintain administrative records, correspondence, and general office documentation.</p><p>• Assist with scheduling, internal coordination, and other clerical duties that support office operations.</p>
<p>We are looking for an accomplished Executive Assistant to support senior leadership in Century City for a growing non-profit organization. This contract-to-permanent opportunity is ideal for someone who thrives in a high-visibility environment, brings structure to competing priorities, and can provide strong administrative and operational support across executive functions. The person in this role will work closely with multiple leaders, helping keep schedules, communications, and key business activities organized and moving forward.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide high-level administrative support to the Controller and Managing Director while assisting other senior leaders as business needs require.</p><p>• Oversee demanding executive calendars, schedule meetings, and coordinate shifting priorities to keep leadership aligned and on time.</p><p>• Monitor follow-ups, approvals, deadlines, and open deliverables so important items are completed without delay.</p><p>• Prepare clear and accurate documents such as executive correspondence, summaries, presentations, reports, and sensitive meeting materials.</p><p>• Support operational and finance-related administration by organizing documentation, tracking expenses, and coordinating with vendors and internal stakeholders.</p><p>• Arrange travel logistics and manage meeting planning for executives, ensuring schedules and supporting materials are accurate and complete.</p><p>• Facilitate communication between leadership, department heads, external partners, and service providers to maintain clear next steps and accountability.</p><p>• Recognize opportunities to improve administrative workflows and implement practical solutions that increase efficiency and organization.</p><p>• Handle confidential business, financial, legal, and personnel information with a high degree of discretion and sound judgment.</p>
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Waupaca, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
We are looking for a Customer Service Representative to support vendor and client account services in Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, handles a fast-paced call environment with confidence, and maintains strong attention to detail when working with account records. The person in this role will engage directly with vendors and clients, provide guidance on payment and enrollment matters, and help ensure account information is complete and accurate.<br><br>Responsibilities:<br>• Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information.<br>• Guide customers through available payment methods, registration steps, and account setup expectations in a clear and thorough manner.<br>• Enter new information and revise existing records in internal databases while maintaining accurate account documentation.<br>• Record customer conversations, status updates, and planned follow-up actions with consistency and detail.<br>• Reconnect with vendors and clients to collect missing details, complete pending registrations, and move account setup forward.<br>• Examine account records to identify inconsistencies, research issues, and coordinate outreach to resolve discrepancies.<br>• Work closely with internal teams to address account concerns and support timely issue resolution.<br>• Achieve established goals for call activity, service quality, productivity, and customer experience.
We are looking for a detail-oriented Dispatcher to support daily delivery operations in New York. This contract position with potential for a permanent opportunity is centered on coordinating routes, monitoring driver activity, and keeping the site running smoothly throughout each stage of the delivery cycle. The ideal candidate is comfortable working at a desk while also staying visible on the floor, communicating clearly with drivers, and responding calmly in a fast-paced environment.<br><br>Responsibilities:<br>• Coordinate daily operations for a high-volume delivery site by helping manage driver activity, route readiness, and workstation coverage throughout the shift.<br>• Use internal routing and tracking tools to build, adjust, and monitor delivery schedules so drivers can complete their assigned stops efficiently.<br>• Prepare the facility before loadout by receiving inbound trucks, organizing packages, staging routes, and ensuring the site is ready for driver departure.<br>• Support drivers during loadout by handling check-in and check-out, resolving package questions, and reinforcing delivery standards, safety expectations, and compliance practices.<br>• Track drivers after departure, investigate service exceptions, and document unresolved issues for follow-up with the appropriate teams.<br>• Review proof-of-delivery records and photos, identify missing or incorrect documentation, and escalate concerns related to payments, technical problems, or compliance matters.<br>• Reset the floor after dispatch activity, reconcile failed or undelivered packages, and complete end-of-shift handoff reporting for the remote dispatch team.<br>• Assist with package sorting during peak periods when operational demand requires additional on-site support.
<p>We are looking for a Customer Service Representative to join our manufacturing team in Louisville, Kentucky. This in-person contract to hire opportunity is ideal for someone who enjoys supporting customers, coordinating across departments, and keeping order activity organized from start to finish. The Customer Service Representative in this role will help create a responsive service experience by handling inquiries, processing customer requests, and maintaining clear communication throughout each stage of the sales cycle. The Customer Service Representative hours are M-F, 8AM-5PM onsite.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by providing accurate product details, service support, and guidance on available solutions.</p><p>• Enter new orders, revise existing order information, and handle quote and sample requests with a high level of accuracy.</p><p>• Coordinate with teams such as marketing, logistics, and quality to ensure customer needs are addressed efficiently.</p><p>• Communicate updates proactively to customers, helping resolve issues and keeping orders moving smoothly through the process.</p><p>• Maintain complete and accurate records of customer conversations, service requests, and order-related activity.</p><p>• Oversee assigned inventory-related programs to ensure commitments are met and customers receive timely updates.</p><p>• Support inbound and outbound customer communication while delivering attentive service across phone and email channels.</p><p>• Participate in training activities to strengthen product knowledge and continuously improve service effectiveness.</p>
We are looking for an organized Office Manager to support daily administrative operations in Indiana. This position plays a central role in keeping the office running smoothly by coordinating front-desk activities, managing supplies, and assisting with financial administrative tasks. The ideal candidate is detail-oriented, dependable, and comfortable handling a mix of operational and receptionist responsibilities in a structured office environment.<br><br>Responsibilities:<br>• Oversee day-to-day office activities to ensure an efficient and well-organized workplace.<br>• Monitor inventory levels and coordinate the timely purchase of office materials and business supplies.<br>• Keep supply storage areas organized and maintain accurate records of items used and reordered.<br>• Support accounts payable processes by reviewing invoices, organizing documentation, and assisting with payment-related administrative tasks.<br>• Serve as the first point of contact for visitors and incoming calls, providing courteous front-desk support.<br>• Schedule and coordinate routine office needs, including administrative follow-up and general operational support.<br>• Maintain orderly office records, files, and shared administrative documents for easy access and compliance.<br>• Assist with office communications and help address day-to-day requests from staff and vendors.
<p>We are looking for a Dispatcher to coordinate daily delivery activity from a desk-based operations environment near Little Ferry, NJ. This contract opportunity with potential for a permanent role is ideal for someone who can stay organized in a fast-moving setting, support drivers throughout the day, and communicate clearly across teams. The position combines route oversight, issue resolution, and hands-on operational support to help keep deliveries on schedule and service levels high.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day dispatch activity for a large driver group, helping maintain route coverage and delivery flow across assigned operations.</p><p>• Use company systems and digital tools to build, adjust, and track driver schedules while monitoring route progress in real time.</p><p>• Support facility readiness before departures by receiving incoming trucks, organizing route staging, and preparing the site for driver loadout.</p><p>• Assist drivers during loadout by checking them in and out, answering delivery-related questions, and providing coaching on service expectations, compliance, and performance standards.</p><p>• Oversee post-departure follow-up by resolving package exceptions, monitoring drivers on route, and escalating operational, payment, technical, or compliance concerns when needed.</p><p>• Review proof-of-delivery documentation, identify missing or inaccurate records, and ensure issues are documented for timely correction.</p><p>• Reset the dispatch floor after departures and prepare detailed handoff updates for remote teams supporting later operations.</p><p>• Provide active support on the floor and in the yard, including limited package sorting during high-volume periods and occasional lifting up to 25 pounds.</p><p>• Help maintain continuous workstation coverage in a team-based dispatch setting to support uninterrupted daily operations.</p>
We are looking for an Office Services Associate to provide dependable operational support across a busy office in Texas. This Contract position is ideal for someone who enjoys a varied workday and can deliver high-quality service across document production, mail handling, meeting support, and front-of-house office functions. The successful candidate will bring strong attention to detail, sound judgment, and a customer-focused approach while helping maintain efficient day-to-day workplace operations.<br><br>Responsibilities:<br>• Produce, scan, copy, bind, print, and distribute business documents with a high degree of accuracy while safeguarding confidential information.<br>• Support meeting and event readiness by arranging conference rooms, preparing audio/visual equipment, coordinating furniture setups, and organizing catering and kitchen areas.<br>• Monitor incoming service requests through tracking tools to help ensure assignments are completed accurately and within expected timeframes.<br>• Manage daily office services priorities by organizing workload, adjusting to changing business demands, and keeping leadership informed of operational issues.<br>• Perform basic troubleshooting on office and production equipment, inspect completed work for quality, and escalate unresolved problems when needed.<br>• Maintain stocked supplies for copiers, printers, mail, and hospitality areas to promote smooth and uninterrupted office operations.<br>• Assist with mailroom and related support tasks as needed, contributing to efficient distribution and handling of internal office materials.<br>• Deliver responsive customer service to employees, clients, and visitors while supporting a well-organized workplace environment.
We are looking for a Systems Engineer III to support product issue management and backlog coordination for related product lines in Raleigh, North Carolina. This long-term position focuses on driving investigations, aligning cross-functional stakeholders, and helping teams meet program objectives for both existing products and new development efforts. The role works closely with partners across engineering, quality, regulatory, operations, medical affairs, sales, service, and marketing to clarify requirements, resolve product concerns, and maintain strong documentation practices.<br><br>Responsibilities:<br>• Lead structured reviews of reported product problems by partnering with technical experts to identify root cause and next steps.<br>• Evaluate each issue for business and product impact, including severity, affected users, connected systems, occurrence patterns, and impacted versions.<br>• Establish reliable reproduction methods for reported anomalies and capture any interim controls or workarounds already in use.<br>• Record the potential risk of unresolved issues and ensure gaps in risk documentation are directed to the appropriate owner for action.<br>• Oversee intake and triage of newly submitted issue records, closing duplicate entries with clear justification and advancing unique findings for deeper analysis.<br>• Produce accurate, audit-ready records that summarize investigation results, supporting evidence, decisions, and final disposition.<br>• Maintain complete and factual quality documentation in the designated tracking system, ensuring all required fields are addressed appropriately.<br>• Coordinate cross-functional timelines, follow up on commitments, and escalate concerns when delivery targets or budget expectations are at risk.<br>• Raise urgent product concerns for formal review when they affect safety-related requirements, risk controls, or approved label claims.
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Marinette, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
<p>We are seeking an experienced Billing & Collections Specialist. This role is ideal for a detail-oriented professional with a strong background in high-volume billing and collections within the nursing home or long-term care industry. </p><p>The Billing & Collections Specialist will be responsible for managing billing processes, following up on outstanding balances, and ensuring timely and accurate reimbursement. The ideal candidate will have hands-on experience with Medical Assistance billing and strong working knowledge of PointClickCare. This person must be comfortable handling a high-capacity workload in a fast-paced environment.</p>
<p>We are looking for an experienced Legal Operations Specialist and Paralegal to support legal, compliance, and risk-related operations for a business based in Michigan. This position plays a key role in improving the effectiveness of legal processes, strengthening governance practices, and helping leaders make informed decisions on risk exposure. The ideal candidate brings strong experience in corporate legal environments and can balance day-to-day execution with broader operational and compliance priorities.</p><p><br></p><p>Responsibilities:</p><p>• Direct the daily coordination of legal and compliance activities to promote consistent execution, operational efficiency, and alignment with organizational goals.</p><p>• Create and refine procedures, performance measures, and working standards that enhance service delivery across legal and compliance functions.</p><p>• Manage financial planning for the legal department, including budget oversight, forecasting, and analysis of outside spend to uncover savings opportunities.</p><p>• Advance the use of legal technology solutions such as e-billing, matter tracking, and supplier risk tools to improve visibility and productivity.</p><p>• Introduce automation and reporting capabilities that streamline workflows and support data-informed legal and compliance decisions.</p><p>• Establish and maintain risk management frameworks, internal controls, and reporting practices that strengthen governance across the enterprise.</p><p>• Collaborate with compliance, finance, and business stakeholders to align risk priorities and support consistent oversight practices.</p><p>• Administer ethics reporting processes, monitor compliance with applicable laws and company standards, and assist with contracts, regulatory submissions, and related legal documentation.</p><p>• Track litigation activity, analyze claim patterns, and recommend practical measures to reduce exposure while supporting broader initiatives such as acquisitions, restructuring efforts, and business expansion.</p>
<p>We are looking for an experienced Administrative Assistant to support daily office operations for a tax consulting firm. This long-term contract position is ideal for someone who enjoys creating an organized, welcoming environment while handling front desk coordination, document processing, and general administrative support. The role combines client-facing responsibilities with behind-the-scenes assistance that helps professionals stay focused on service delivery. Success in this position requires strong attention to detail, sound judgment, and the ability to manage multiple priorities with professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Welcome clients and visitors, maintain a tidy reception area, and provide helpful front desk support throughout the day.</p><p>• Route incoming calls appropriately, capture accurate messages, and address routine administrative questions whenever possible.</p><p>• Receive, sort, and distribute client paperwork, ensuring documents are directed to the right team members in a timely manner.</p><p>• Scan, copy, organize, and file electronic and physical records so information remains accessible, accurate, and professionally presented.</p><p>• Coordinate appointment scheduling and assist with preparing letters, signature packets, tax return folders, audit materials, and other client-facing documents.</p><p>• Manage outgoing and incoming mail, including courier shipments, standard mail preparation, and afternoon mail distribution.</p><p>• Maintain client records within data management systems by setting up new profiles, updating information, and organizing digital files for easy retrieval.</p><p>• Provide day-to-day support to staff with administrative projects, report preparation, document review, and basic in-office technical troubleshooting.</p><p>• Oversee recurring annual administrative activities such as client mailings, organizer distribution, license renewals, and deadline-related reporting.</p><p>• Track office and kitchen inventory, replenish supplies as needed, verify incoming orders, and coordinate purchases to support smooth office operations.</p>
We are looking for a Customer Service Representative to support customers with professionalism, accuracy, and a helpful approach in San Francisco, California. This is a Contract position for someone who can create a positive experience on every interaction while managing inquiries efficiently and thoroughly. The ideal candidate is dependable during scheduled hours, communicates clearly, and takes feedback well to continuously improve performance.<br><br>Responsibilities:<br>• Respond to incoming customer calls and messages with patience, clarity, and a service-focused attitude.<br>• Guide customers through questions, applications, or order-related needs to help them complete the correct forms accurately the first time.<br>• Record customer details and enter information carefully to maintain complete and accurate documentation.<br>• Follow up on outstanding items to reduce delays and keep customer requests moving toward resolution.<br>• Handle both inbound and outbound communication as needed to provide updates, gather missing information, and resolve issues.<br>• Remain available and engaged during assigned queue hours, maintaining consistent attendance and dependable coverage.<br>• Apply coaching and feedback to improve call quality, accuracy, and overall customer satisfaction.
<p>We are looking for a remote Customer Service Representatives to join a remote team supporting customers from Kentucky! This contract to hire opportunity is ideal for someone who communicates clearly, stays organized, and is comfortable handling a high volume of phone interactions. The position requires a well-organized home setup, dependable wired internet service, and the ability to work independently while delivering accurate and courteous service.<strong> <u>YOU MUST LIVE IN in Kentucky for this remote position!</u> The hours for the Customer Service Representative are Monday-Thursday, 10am - 7pm EST, & Friday 10am-6pm EST.</strong></p><p><br></p><p>Responsibilities:</p><p>• Manage a steady flow of outbound customer calls while maintaining a courteous and helpful approach.</p><p>• Enter order and customer information accurately into company systems and verify details for completeness.</p><p>• Listen carefully to customer needs, provide clear responses, and resolve routine issues in a timely manner.</p><p>• Document conversations, updates, and outcomes thoroughly to support service quality and follow-up.</p><p>• Meet daily productivity expectations in a remote environment while staying focused and organized.</p><p>• Use approved equipment and a wired internet connection to maintain consistent performance and call quality.</p>