We are looking for a Tax Staff - Corporate team member to join a team in New York. This role focuses on supporting corporate tax compliance, provision work, and indirect tax activities while helping the organization stay aligned with changing tax regulations. The ideal candidate brings strong analytical skills, sound judgment, and the ability to work closely with finance and accounting partners to deliver accurate and timely tax reporting.<br><br>Responsibilities:<br>• Manage the preparation and submission of corporate income tax returns across federal, state, and local jurisdictions, ensuring accuracy and regulatory compliance.<br>• Develop quarterly and year-end tax provision calculations in accordance with applicable accounting guidance and company reporting standards.<br>• Contribute to tax planning efforts by evaluating opportunities to reduce exposure, improve efficiency, and support informed business decisions.<br>• Reconcile tax-related ledger activity and maintain organized documentation that supports filings, provisions, and audit readiness.<br>• Monitor updates in tax legislation and interpret new requirements to determine operational and financial impact on the business.<br>• Assist with internal and external tax examinations by compiling requested records, addressing follow-up questions, and supporting issue resolution.<br>• Prepare and review indirect tax filings, including sales and use tax and property tax submissions, as required by jurisdictional rules.<br>• Partner with accounting, finance, and operational stakeholders to confirm proper tax treatment for transactions and business activities.<br>• Review financial data and accounting records to identify potential tax risks, compliance gaps, and areas for improvement.<br>• Track filing schedules and payment deadlines through compliance calendars to help ensure all obligations are completed on time.
<p>We are looking for an experienced Public Tax Manager. This position is suited for a detail-oriented tax specialist who can oversee a range of compliance and provision activities while supporting clients with accurate, timely guidance. The role offers the opportunity to work across business and individual tax matters, with a strong emphasis on technical knowledge, organization, and client service.</p><p><br></p><p><strong><u>Qualified candidates can send resumes to joe.ciavardini@roberthalf</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Lead the preparation and review of annual income tax provisions for a diverse client portfolio.</p><p>• Manage corporate and individual tax return engagements from planning through final filing, ensuring accuracy and compliance with current regulations.</p><p>• Oversee sales and use tax processes, including filings, research, and resolution of tax-related issues.</p><p>• Utilize CCH ProSystem Fx and related tax applications to coordinate workflows, maintain records, and support reporting needs.</p><p>• Advise clients on entity formation considerations and tax implications for new and existing business structures.</p><p>• Provide tax guidance to clients in the construction sector, addressing industry-specific reporting and compliance requirements.</p><p>• Review S-corporation tax matters and ensure filings are completed correctly and on schedule.</p><p>• Collaborate with internal teams and clients to identify tax risks, recommend solutions, and improve overall engagement delivery.</p>
<p>We are looking for a Customer Service Representative to support a non-profit organization in Eagle River, Wisconsin through detail-oriented and responsive customer interactions. This Long-term Contract to permanent position is ideal for someone who enjoys helping others, managing service requests efficiently, and maintaining accuracy while handling a high volume of communication. The person in this role will serve as a key point of contact for callers, provide timely assistance, and ensure orders and service details are entered correctly. </p><p><br></p><p>Responsibilities: </p><p>• Respond to incoming calls courteously, gather customer needs, and provide clear and helpful assistance. </p><p>• Handle a steady volume of customer inquiries while delivering accurate information and resolving routine issues promptly. </p><p>• Enter orders and service-related details into internal systems with close attention to accuracy and completeness. </p><p>• Make outbound calls as needed to follow up on requests, confirm information, or provide updates to customers. </p><p>• Document customer interactions thoroughly so records remain organized, current, and easy to reference. </p><p>• Escalate complex concerns to the appropriate team members when an issue requires additional support or resolution. </p><p>• Maintain service quality standards by communicating clearly, listening actively, and supporting a positive caller experience.</p>
<p><br></p><p><br></p><p>Responsibilities:</p><p>• Support day-to-day clerical activities for office and warehouse operations, ensuring records and administrative tasks are completed on time.</p><p>• Enter, review, and route invoice information for processing while maintaining accurate supporting documentation.</p><p>• Record daily sales activity and update operational logs to keep reporting current and organized.</p><p>• Prepare end-of-day administrative closeout tasks and verify that required files are completed properly.</p><p>• Maintain invoice copies and other business documents through orderly filing, scanning, and document retention practices.</p><p>• Monitor office supply stock levels and coordinate replenishment to prevent workflow interruptions.</p><p>• Assist with basic accounts receivable and accounts payable tasks, including payment-related administrative support.</p><p>• Review designated payment items and submit them through the appropriate system when needed.</p><p>• Provide general clerical assistance such as data entry, document handling, and other administrative support assigned by leadership.</p>
<p>Robert Half is looking for a Call Center Specialist to support customers in a Contract to Hire position. This role focuses on delivering attentive assistance through outbound calls, resolving questions efficiently, and maintaining a positive customer experience. The ideal candidate is comfortable using customer service software, handling high-volume interactions, and completing administrative tasks with accuracy.</p><p><br></p><p>Responsibilities:</p><p>• 100+ outbound customer calls a day and provide clear, courteous support for a range of service-related inquiries.</p><p>• Document conversations accurately in customer service systems and update account details as needed.</p><p>• Resolve routine issues during the first interaction whenever possible, while escalating more complex concerns to the appropriate team.</p><p>• Use office tools and internal platforms to track requests, follow established procedures, and maintain organized records.</p><p>• Support a high-volume call environment by managing time effectively and maintaining service standards throughout the day.</p><p>• Communicate technical or service information in a way that is easy for customers to understand, including topics related to connectivity or Ethernet services whe</p>
<p>We are looking for a Front Desk Coordinator to support daily front office activities and create a welcoming experience for visitors and staff in Indianapolis. This Contract position is ideal for someone who enjoys balancing customer-facing responsibilities with workplace coordination and administrative support. The role will help keep the reception area organized, ensure smooth day-to-day desk operations, and assist with meeting and event logistics.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Welcome guests, employees, and vendors in a courteous and detail-oriented manner and serve as the first point of contact at the front desk.</p><p>• Oversee daily reception activities, including answering inquiries, directing visitors, and maintaining an orderly check-in experience.</p><p>• Coordinate facility-related service requests and communicate with building support teams to help resolve workplace needs.</p><p>• Keep common areas, reception spaces, and shared rooms neat, organized, and ready for daily use.</p><p>• Arrange meeting spaces by preparing rooms, confirming schedules, and supporting onsite event coordination as needed.</p><p>• Manage front desk administrative tasks such as handling incoming communications, tracking visitors, and supporting general office operations.</p>
<p>We are hiring a Client Solutions Director to join Robert Half’s Management Resources practice in New York City. This role is ideal for a relationship driven sales achiever who enjoys developing new business, advising senior stakeholders, and helping organizations solve complex challenges across finance, accounting, HR, operations, and business transformation. If you’re a strong communicator and enjoy building client relationships, who thrives in a fast-paced, consultative environment or know someone who may be a great fit please message me to learn more.</p><p><br></p><p>This role offers exceptional earning potential and a competitive benefits package, including a base salary and monthly performance-based bonuses, paid time off, group health, life and disability insurance, and retirement savings plans.</p>
We are looking for a detail-oriented Staff Accountant to support day-to-day accounting operations for a long-term contract opportunity in Tennessee. This role is well suited for a finance specialist who can manage core accounting tasks with accuracy, keep records organized, and contribute to timely financial reporting. You will work closely with internal stakeholders to resolve accounting questions, strengthen reporting accuracy, and assist with ongoing accounting priorities.<br><br>Responsibilities:<br>• Reconcile bank and other balance sheet accounts, research variances, and resolve outstanding items in a timely manner.<br>• Record recurring and non-routine journal entries while ensuring general ledger activity is posted accurately and completely.<br>• Manage invoicing support activities and help monitor receivable-related accounting records for completeness.<br>• Review expense activity, including member financial institution-related accounts, and confirm transactions are coded and reconciled properly.<br>• Prepare financial analyses and explain fluctuations by developing clear variance reporting for management review.<br>• Contribute to month-end close by organizing schedules, validating account activity, and meeting reporting deadlines.<br>• Maintain well-supported accounting files and documentation to ensure records remain accurate and audit-ready.<br>• Partner with leadership and cross-functional teams on special projects, account cleanup efforts, and resolution of accounting issues.
We are looking for a proactive Warehouse Manager to lead distribution operations for a high-volume healthcare-related facility in Torrance, California. This position oversees daily warehouse performance, team leadership, inventory integrity, and service reliability while supporting a safe and efficient work environment. The role works closely with internal business partners to strengthen workflow execution, improve operational results, and maintain dependable product availability.<br><br>Responsibilities:<br>• Direct daily warehouse activities across inbound receiving, storage, replenishment, order picking, packing, shipping, returns handling, and general facility upkeep.<br>• Guide, coach, and manage a warehouse team of supervisors, leads, and associates, including staffing coordination, scheduling, performance oversight, and workforce planning.<br>• Monitor service levels to ensure orders are processed correctly and dispatched on schedule to meet customer expectations.<br>• Improve operational flow by evaluating layout design, slotting methods, travel paths, space usage, and material handling practices.<br>• Track warehouse performance through measurable indicators, review results regularly, and implement process enhancements based on findings.<br>• Strengthen inventory control by overseeing cycle counts, physical inventory activities, reconciliations, and corrective actions to resolve discrepancies.<br>• Reduce shrink, damage, and fulfillment issues by enforcing quality standards and disciplined inventory handling procedures.<br>• Partner with Sales, Customer Service, Procurement, Accounting, and Supply Chain teams to address operational issues and support business priorities.<br>• Maintain compliance with safety requirements, reinforce standard operating procedures, and lead regular team meetings to drive accountability and consistent execution.
<p>Robert Half is seeking a Customer Service Representative for a growing Honolulu organization. This role requires excellent communication skills, a professional phone presence, and the ability to provide exceptional customer support while handling a high volume of inquiries. This position requires onsite work, so Hawaii residents are preferred. To learn more or apply, call us at 808-531-0800.</p><p><br></p><p>Responsibilities</p><ul><li>Answer and direct incoming phone calls professionally and efficiently</li><li>Assist customers with questions, concerns, and service requests</li><li>Process orders, update customer records, and maintain accurate documentation</li><li>Respond to emails and other customer inquiries in a timely manner</li><li>Resolve customer issues and escalate complex matters when necessary</li><li>Maintain detailed notes and records within company systems</li><li>Provide general administrative support as needed</li></ul><p><br></p>
<p>Robert Half is looking for a Customer Service Representative to support customers by answering questions, resolving issues, and providing helpful service. This role is responsible for handling customer inquiries, processing requests, maintaining accurate records, and ensuring a positive customer experience. The ideal candidate is professional, dependable, and able to communicate effectively in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer customer calls, emails, and messages</li><li>Respond to questions about products, services, orders, or accounts</li><li>Resolve customer concerns in a professional and timely manner</li><li>Process orders, returns, exchanges, and account updates</li><li>Document customer interactions in company systems</li><li>Escalate more complex issues when needed</li><li>Follow up with customers to ensure resolution</li><li>Maintain accurate customer records</li><li>Provide support on special projects and administrative tasks as needed</li></ul><p><br></p>
<p>Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company. </p>
<p>We are looking for a Long-term Health Customer Service Associate to support patient registration and front-line service activities for a healthcare team in Roanoke, Virginia. This Long-term Health Customer Service Associate position is well suited for someone who enjoys helping patients, managing high-volume interactions, and providing accurate information in a fast-paced medical environment. The Long-term Health Customer Service Associate role includes <strong><u>rotating weekend</u></strong> coverage and offers shift differential pay, making it a strong opportunity for candidates with customer-facing or patient support experience.</p><p><br></p><p>Responsibilities:</p><ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
<p>We are seeking a Customer Service Representative to provide exceptional support to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is professional, detail-oriented, and skilled at communicating effectively across multiple channels.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve customer issues in a timely and professional manner</li><li>Maintain accurate records of customer interactions and transactions</li><li>Process orders, returns, and account updates</li><li>Escalate complex concerns to the appropriate team when needed</li><li>Provide product, service, and policy information to customers</li><li>Support efforts to improve customer satisfaction and service processes</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to Hire basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training for the Customer Service Representative role is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.</p><p>• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.</p><p>• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.</p><p>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.</p><p>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.</p><p>• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.</p><p>• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.</p><p>• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.</p><p>• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.</p>
<p>We are looking for a detail-oriented Receptionist to support daily front-desk operations for a busy office in Des Moines, Iowa. This is a contract to hire opportunity suited for someone who brings strong customer service skills, sound judgment, and a highly organized approach to administrative support. The ideal candidate will serve as the first point of contact for visitors and callers while helping keep records, payments, and office communications accurate and well managed.</p><p><br></p><p>Responsibilities:</p><p>• Welcome guests in a courteous manner and direct them appropriately</p><p>• Manage a multi-line phone system, respond to incoming calls promptly, and relay messages to the correct team members.</p><p>• Record and process member payments and contractor check transactions using secure office systems.</p><p>• Handle cash receipts carefully and prepare deposit documentation for banking activities.</p><p>• Sort incoming mail and distribute correspondence</p><p>• Prepare and send dues-related letters and small mailings to contractors as needed.</p><p>• Maintain both paper and digital records for members and contractors, including timely entry of new member information.</p><p><br></p><p>This opportunity is perfect for someone who wants to put down roots with a company, enjoy a small-office environment, and build a long-term career in administrative and receptionist support. Please apply today! Call 515.706.4974 with any questions.</p>
We are looking for an experienced Human Resources Generalist to support a dynamic machinery manufacturing operation in Fort Worth, Texas. This Long-term Contract position plays a central role in delivering daily HR support across a multi-function site that includes warehouse, repair, and sales environments. The ideal candidate will manage core people processes, provide responsive employee support, and work closely with site leadership to maintain a well-organized and compliant HR function.<br><br>Responsibilities:<br>• Oversee day-to-day human resources activities for a facility of approximately 80 employees across multiple operational teams.<br>• Manage payroll processing and help employees resolve questions related to compensation, deductions, and benefit programs.<br>• Coordinate onboarding activities for new hires, including orientation, employment documentation, and transition support for role changes.<br>• Maintain accurate employee records and update HR documentation for status changes, transfers, and other personnel actions.<br>• Partner with managers and site leadership to address workforce needs and support employee relations matters professionally and promptly.<br>• Assist with training coordination and help reinforce HR policies, procedures, and compliance standards throughout the site.<br>• Prepare and maintain job-related documentation, reports, and HRIS data to support accuracy and operational visibility.
<p>We are looking for a service-focused Call Center Representative to support customers from our Maryland location within the Energy/Natural Resources industry. This role is ideal for someone who thrives in a fast-paced environment, communicates clearly, and enjoys helping customers resolve questions efficiently. In this role, you will manage a steady flow of inbound calls, research account details across multiple systems, and create positive experiences through accurate and empathetic support.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to a large volume of incoming customer calls with professionalism, patience, and a solutions-oriented approach.</li><li>Guide customers through questions related to services, account details, and general support needs while providing clear and accurate information.</li><li>Use several computer programs at once to locate records, review relevant details, and complete tasks efficiently during live calls.</li><li>Address customer concerns with empathy and sound judgment to help achieve timely and satisfactory resolutions.</li><li>Record call details thoroughly and maintain up-to-date customer information within internal systems.</li><li>Partner with coworkers and cross-functional teams when issues require additional research or escalation.</li><li>Consistently work toward service goals and quality expectations established for the call center team.</li><li>Keep current on company guidelines, service updates, and industry-related information to support accurate customer communication.</li></ul>
<p>We are seeking a <strong>Part-Time Office Assistant</strong> to support daily administrative operations and assist with special organization projects within the office. This role is ideal for someone who enjoys creating order, taking ownership of projects, and supporting a collaborative professional environment.</p><p>The primary focus will be a combination of general office support and hands-on management of the firm's materials and resource library, helping maintain an organized, functional, and efficient workspace.</p><p><strong>Key Responsibilities</strong></p><p><strong>Administrative Support</strong></p><ul><li>Provide general office and administrative assistance to staff</li><li>Assist with filing, scanning, data entry, and document organization</li><li>Support office operations and day-to-day administrative tasks</li><li>Maintain common areas and assist with office organization initiatives</li><li>Coordinate and organize office materials, supplies, and resources</li></ul><p><strong>Resource Library & Special Projects</strong></p><ul><li><strong>Organize, catalog, and maintain the firm's materials and resource library</strong></li><li>Purge outdated or duplicate materials and files</li><li>Assist with inventorying and labeling resources</li><li>Develop and maintain organizational systems for materials and sample storage</li><li>Take ownership of special office organization projects from start to finish</li><li>Help improve overall functionality and efficiency of the workspace</li></ul>
<p>We have partnered with a growing wholesale distribution company on their search for a proactive AR/Collections Specialist with account management and sales tax compliance experience. This individual will work closely with key accounts utilizing SAGE to manage accounts receivable portfolios, proactively contact customers regarding outstanding balances, monitor customer account activity, resolve payment discrepancies, prepare ACH payments, assist with month-end accounting activities, and perform administrative tasks as needed. The ideal AR/Collections Specialist is a self-starter who takes ownership of responsibilities, identifies potential issues before they escalate, and thrives in a collaborative, positive work environment.</p><p> </p><p>How you will make an impact</p><p>· Create and maintain credit history records</p><p>· Assist with administrative activities</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Identify delinquent accounts</p><p>· Draft collection letters</p><p>· Perform payment reconciliations</p><p>· Assist with client credit inquiries</p><p>· Apply daily cash receipts</p><p>· Ad hoc projects</p>
We are looking for a Collections Specialist to join a manufacturing organization in New York on a contract basis. This position focuses on managing customer accounts, reducing outstanding balances, and supporting healthy cash flow through effective follow-up and issue resolution. The ideal candidate brings experience with both commercial and consumer collections, along with a strong understanding of billing and credit-related processes.<br><br>Responsibilities:<br>• Contact commercial and consumer customers regarding past-due balances and drive timely payment resolution through clear, effective communication.<br>• Review aging reports and account histories to prioritize collection efforts and identify high-risk receivables.<br>• Investigate billing questions, payment discrepancies, and account issues in partnership with internal teams to remove barriers to payment.<br>• Maintain accurate records of collection activity, customer commitments, and account status updates within company systems.<br>• Work closely with credit and finance personnel to support account evaluations and recommend appropriate collection actions.<br>• Monitor outstanding invoices and follow established collection procedures to improve recovery rates and reduce delinquency.<br>• Prepare account summaries and status updates for leadership to highlight collection trends and unresolved items.
<p>Our client is looking for a <strong>Call Center Representative</strong> to join their Support & Services team. This is a contract-to-hire opportunity offering $16-18/hour (DOE) with strong potential for long-term career growth and advancement throughout the organization.</p><p><br></p><p><strong>Pay:</strong> $16.00-$18.00/hour</p><p><strong>Position Type:</strong> Contract-to-hire with long-term growth potential</p><p><strong>Career Growth:</strong> Strong opportunities for advancement both within the call center and in other areas of the organization</p><p><strong>Schedule:</strong> Monday-Friday, 8:00 AM-4:00 PM, 37.5-hour work week with unpaid 30-minute lunch plus two paid 10-minute breaks daily</p><p><strong>Work Site Requirements:</strong> Full onsite training Monday-Friday for approximately 3 months. After successful completion of training, employees can transition to a hybrid schedule with 2 days onsite and 3 days remote each week</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for taxpayers and business owners, providing exceptional customer service over the phone</li><li>Handle inbound calls related to account inquiries, tax collections, and general compliance questions</li><li>Respond to customer inquiries received through email and other digital channels</li><li>Conduct outbound follow-up calls for account verification and customer support</li><li>Accurately document customer interactions and update account information within internal systems</li><li>Learn and follow department procedures, security protocols, and compliance requirements</li><li>Stay informed on process updates and participate in ongoing training programs</li><li>Meet individual and team performance goals in a fast-paced call center environment</li></ul><p><br></p>
We are looking for an experienced Full Charge Bookkeeper to support day-to-day accounting operations for a multi-entity environment. This role is ideal for an organized individual who is confident managing the full accounting cycle, preparing financial reports, and handling tax-related filings with accuracy. The position requires strong QuickBooks expertise and the ability to communicate effectively while supporting client-facing bookkeeping activities.<br><br>Responsibilities:<br>• Manage complete bookkeeping functions across multiple entities, ensuring accurate and timely recording of financial activity.<br>• Prepare financial statements and maintain the general ledger to support reliable month-end and ongoing reporting.<br>• Oversee accounts payable and accounts receivable processes, including invoice handling, payment tracking, and collection follow-up.<br>• Reconcile bank accounts along with balance sheet liability accounts and subsidiary ledgers for receivables and payables.<br>• Process and review federal and state payroll tax reporting to maintain compliance with filing requirements.<br>• Prepare and submit various information returns, including 1099 reporting, with close attention to deadlines and documentation.<br>• Complete sales and use tax filings as well as property and rendition-related tax reporting, as applicable.<br>• Use QuickBooks Desktop and QuickBooks Online to maintain accurate accounting records and support bookkeeping needs.<br>• Create supporting schedules and workpapers in Microsoft Excel and use standard office tools to communicate and present information clearly.
<p>We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p><br></p>
<p>We are looking for a Collections Specialist to support account recovery efforts for a Contract position based in Honolulu, Hawaii. This opportunity is well suited for a detail-oriented candidate who can communicate effectively with customers, manage delinquent accounts effectively, and help maintain accurate billing and payment records. The role focuses on resolving outstanding balances, supporting account actions related to nonpayment, and partnering with internal teams to address account issues in a timely manner. Preference will be given to Hawaii residents due to the onsite nature of this role. To apply, please call us at 808-531-8056.</p><p><br></p><p>Responsibilities:</p><p>• Oversee follow-up activities for overdue accounts within the 30- to 120-day aging range to improve collections performance.</p><p>• Work directly with customers to secure payment commitments and set up practical repayment arrangements on outstanding balances.</p><p>• Complete account cancellation actions when nonpayment criteria are met and ensure related records are updated accurately.</p><p>• Draft and send collection correspondence, maintain returned-mail information, and finalize closure steps for delinquent accounts.</p><p>• Collaborate with cross-functional teams to investigate disputed charges and provide alarm certificates when requested.</p><p>• Research payments that are missing, delayed, or incorrectly applied and follow through with customers until issues are resolved.</p><p>• Prepare credit memos when account review supports an adjustment or correction.</p><p>• Maintain organized account documentation and ensure collection activity is recorded clearly for each customer interaction.</p>