We are looking for a bilingual customer service team member to join a fast-moving team in Long Island City, New York. This Contract to permanent position centers on in-person support at a walk-up service window, where you will assist customers while also contributing to operational tasks and data review. The ideal candidate is confident working directly with people, comfortable handling spreadsheets and analysis, and motivated to identify ways to improve daily processes.<br><br>Responsibilities:<br>• Deliver detail-oriented in-person assistance to drivers and other customers at a walk-up service window in Long Island City, New York.<br>• Review service and operational information in Excel to spot patterns, summarize findings, and support informed decisions.<br>• Maintain accurate records and complete documentation related to daily service activities and operational workflows.<br>• Investigate chargeback-related questions and help coordinate timely follow-up and resolution when needed.<br>• Recommend practical improvements that enhance service quality, efficiency, and day-to-day operations.<br>• Collaborate closely with a small on-site team to ensure smooth customer support in a high-traffic environment.<br>• Learn internal procedures and become a reliable resource for questions tied to customer service and operational support.<br>• Provide assistance during onboarding and knowledge transfer activities to support continuity within the role.
We are looking for a Customer Service Representative to support vendor and client account activities in Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and delivers attentive service across a high volume of interactions. The person in this role will help confirm account details, guide customers through payment-related processes, and keep records accurate so requests move forward efficiently.<br><br>Responsibilities:<br>• Place a large number of outbound calls to vendors and clients to confirm account details and payment information.<br>• Guide customers through available payment methods, enrollment steps, and account setup expectations with professionalism and clarity.<br>• Enter new information and revise existing records in company databases while maintaining a high level of accuracy.<br>• Record conversations, updates, and next steps thoroughly to ensure complete documentation of each interaction.<br>• Reconnect with vendors and clients to obtain missing details and encourage completion of registration or account setup requirements.<br>• Audit account information, investigate inconsistencies, and resolve issues through research and direct outreach.<br>• Work closely with internal teams to address account-related questions and support timely issue resolution.<br>• Achieve daily performance targets related to call activity, service quality, productivity, and customer experience.
We are looking for a Customer Service Representative to join a growing team in Minnesota in a Contract to permanent capacity. This position supports business customers by managing day-to-day order activity, coordinating shipment updates, and helping resolve returns with accuracy and care. The role is well suited for someone who enjoys working in a fast-paced B2B environment, communicates clearly across multiple channels, and takes pride in delivering dependable service.<br><br>Responsibilities:<br>• Process incoming customer and sales orders accurately and ensure requests are routed and completed in a timely manner.<br>• Communicate shipment status, delivery timing, and tracking details to customers to keep them informed throughout the order lifecycle.<br>• Handle return authorization requests and coordinate the necessary steps to support efficient issue resolution.<br>• Respond to inbound inquiries from customers, distributors, and internal partners through phone and email with a thorough and helpful approach.<br>• Maintain organized order records and update customer information within the company’s ERP and related systems.<br>• Support shared customer accounts as part of the general service team, assisting with a broad range of account needs rather than assigned territories.<br>• Use Microsoft Office tools and internal platforms to manage correspondence, documentation, and routine service tasks.<br>• Contribute to a collaborative department by helping balance daily workflow volumes and meeting service expectations in a dynamic setting.
We are looking for a customer-focused individual to join our team as a Customer Service Rep. This contract opportunity with potential for a long-term role is ideal for someone who enjoys coordinating service activity, supporting customers by phone, and keeping administrative processes organized. The right candidate will play an important part in ensuring service requests, job records, billing details, and vendor communication are handled accurately and efficiently.<br><br>Responsibilities:<br>• Coordinate appointment calendars for sales meetings, service visits, and installation work to keep operations running smoothly.<br>• Provide responsive support to customers by handling inbound inquiries courteously and helping resolve routine service-related concerns.<br>• Assign and communicate daily work orders to field technicians, ensuring schedules and service needs are clearly understood.<br>• Process vendor orders as requested and follow up to help maintain timely delivery of needed materials or services.<br>• Organize and maintain digital and physical records so job documentation, correspondence, and reference materials remain easy to access.<br>• Enter job-related information into internal records and keep costing details current to support accurate project tracking.<br>• Contact customers regarding outstanding balances and assist with accounts receivable collection efforts in a courteous manner.<br>• Prepare and issue invoices for completed installation projects and service calls while updating billing information as needed.<br>• Open new job files, maintain the active job log, and revise records to reflect approved changes or updated project details.<br>• Support written communication with customers and vendors by drafting correspondence and assisting leadership with administrative follow-up.
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days.<br><br>Responsibilities:<br>• Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests.<br>• Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues.<br>• Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution.<br>• Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively.<br>• Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships.<br>• Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures.<br>• Support additional service initiatives and department projects as directed by leadership.<br>• Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
We are looking for a detail-oriented Patient Services Specialist to support patient service operations for a medical device organization in Atlanta, Georgia. This contract position with the potential to become permanent plays an important role in coordinating device-related workflows, maintaining accurate records, and helping ensure timely service for patients and customers. The ideal candidate brings strong administrative ability, a service-focused mindset, and the organization skills needed to manage multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Enter and process new patient details in internal platforms and Salesforce with a high level of accuracy.<br>• Prepare and activate patient devices in accordance with order and service requirements.<br>• Review, attach, and maintain supporting documentation for each device request based on customer needs.<br>• Generate shipment labels and confirm that shipping information is complete and correct before dispatch.<br>• Upload required reports and maintain current records within company systems.<br>• Monitor outbound and return deliveries, keeping visibility on device movement to and from patients.<br>• Provide occasional support with patient scheduling and coordination of device assignments.<br>• Proactively identify potential delivery obstacles, communicate with internal teams and customers, and help resolve issues to avoid service delays.<br>• Follow attendance expectations, workplace safety standards, and established operating procedures while completing daily responsibilities.
<p>Our client is looking to staff a customer-focused and highly organized Sales Support Representative to facilitate order management, maintain strong client relationships, and support day-to-day activities of the sales team. This role requires someone who can manage multiple customer requests, coordinate order processing and delivery schedules, and use sound judgement to resolve issues while maintaining a high standard of service. The ideal Sales Support Representative will detail-oriented, customer-focused, and capable of managing multiple priorities with accuracy and meeting service expectations. </p><p><br></p><p>What you get to do everyday</p><p>· Provide administrative support to sales team</p><p>· Fulfill customer inquiries</p><p>· Serve as liaison between sales team, clients, and internal departments</p><p>· Manage and update customer accounts and CRM systems</p><p>· Resolve pricing issues/errors</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Track sales leads, monitor progress, and ensure follow-up</p><p>· Provide customer quotes and pricing</p><p>· Troubleshoot data performance inquiries</p>
<p>Our client is seeking a motivated and service-oriented French Bilingual Customer Service Representative to support customers. This role is ideal for someone who enjoys building relationships, resolving customer concerns, and providing professional support in both French and English. The successful candidate will act as a trusted resource for customers by answering questions, processing requests, and ensuring a positive customer experience from start to finish.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for French- and English-speaking customers.</li><li>Coordinate with internal departments to resolve customer issues and ensure timely follow-up.</li><li>Monitor customer requests from initiation through resolution and provide status updates as needed.</li><li>Process orders, returns, refunds, and account changes accurately and efficiently.</li><li>Maintain detailed records of customer interactions and update information in company databases.</li><li>Educate customers on available products, services, and self-service resources.</li><li>Identify trends in customer concerns and communicate feedback to management.</li><li>Support customer retention efforts by building strong relationships and delivering a positive service experience.</li><li>Assist with special projects and administrative tasks as assigned.</li></ul><p><br></p>
<p>We are seeking a detail-oriented Call Center Specialist with experience handling a high-volume ordering process in a fast-paced environment. The ideal Call Center Specialist will have a strong background managing high call volume and supporting customers through both phone and chat channels. Based on general knowledge.</p><ul><li>Process a high volume of customer orders accurately and efficiently. </li><li>Handle inbound and outbound calls in a fast-paced call center environment.</li><li>Respond to customer inquiries via phone and chat with professionalism and urgency. </li><li>Enter and update order information in company systems with a high level of accuracy. </li><li>Resolve customer issues related to orders, product availability, shipping, and account questions. </li><li>Maintain strong service levels while managing multiple priorities throughout the day. </li><li>Collaborate with internal teams to ensure timely and accurate order fulfillment.</li></ul>
<p>We are seeking a professional and customer-focused Customer Service Representative to join our team. This role is responsible for providing exceptional support to customers by answering inquiries, resolving issues, processing requests, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment.</p>
<p>Position Overview</p><p>Our client, an established insurance organization, is seeking a detail-oriented and customer-focused Sales Support Coordinator to provide administrative and operational support to the sales team. This individual will play an important role in supporting day-to-day sales activities, coordinating client communications, maintaining accurate records, and helping ensure a seamless experience for prospective and existing clients.</p><p>The ideal candidate is organized, proactive, and comfortable working in a fast-paced, deadline-driven environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while providing exceptional support to sales professionals and clients.</p><p>Key Responsibilities</p><ul><li>Provide day-to-day administrative support to insurance agents, account executives, and the sales team.</li><li>Assist with preparing proposals, quotes, presentations, and other client-facing sales materials.</li><li>Coordinate the collection of client information and documentation needed for insurance applications and policy processing.</li><li>Enter, update, and maintain accurate client, prospect, and policy information within internal databases and CRM systems.</li><li>Follow up with clients, insurance carriers, and internal departments regarding outstanding documentation, quotes, renewals, and policy updates.</li><li>Assist with processing new business applications, policy changes, endorsements, and renewals.</li><li>Track sales activity, maintain pipeline reports, and assist with preparing sales performance reports.</li><li>Coordinate client meetings, appointments, and follow-up communications.</li><li>Respond to incoming client inquiries and route requests to the appropriate sales or account management team members.</li><li>Support the sales team with prospecting activities, lead tracking, and maintaining organized client records.</li><li>Assist with preparing renewal documentation and monitoring upcoming policy expiration dates.</li><li>Ensure all client documentation is organized, accurate, and maintained in accordance with company procedures.</li><li>Provide general administrative and operational support to the sales department as needed.</li></ul><p><br></p>
<p>We are looking for a Patient Care Coordinator to support patient registration operations in Bakersfield, California. This position is fully onsite and plays an important role in delivering accurate intake, insurance verification, and financial clearance services in a fast-paced hospital setting. The person in this role will help create a positive patient experience while ensuring documentation, compliance, and billing-related information are completed correctly and on time.</p><p><br></p><p>Responsibilities:</p><p>• Register patients accurately by entering demographic, insurance, and visit-related details into hospital systems while minimizing duplicate records.</p><p>• Verify coverage information, review benefits, and obtain required forms, signatures, and supporting documentation before or during the registration process.</p><p>• Collect patient financial responsibility, process payments securely, and maintain proper cash-handling and payment documentation procedures.</p><p>• Support access workflows across multiple intake areas, which may include emergency, inpatient, outpatient, and maternity-related registration functions based on operational needs.</p><p>• Communicate professionally with patients, families, clinical teams, physician offices, and insurance representatives to resolve registration and coverage issues promptly.</p><p>• Maintain compliance with hospital policies, payer requirements, privacy expectations, and revenue cycle standards throughout each patient encounter.</p><p>• Monitor work queues and prioritize tasks effectively to prevent delays, reduce incomplete registrations, and support timely billing and reimbursement.</p><p>• Scan, review, and organize registration records so that patient files remain complete, accurate, and accessible for downstream processes.</p>
<p>We are looking for a Customer Relations Representative to support an insurance agency in San Diego, California location through a Long-term Contract assignment. In this role, you will serve as a key point of contact for inbound inquiries, gather and document important claim details with precision, and help ensure each customer receives timely assistance. This opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and takes a thoughtful approach to resolving service-related concerns.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls related to first reports of injury and capture claim information accurately in company systems.</p><p>• Use attentive listening and well-structured follow-up questions to understand customer needs and provide appropriate support.</p><p>• Route inquiries to the correct teams when needed and work across departments to help bring issues to resolution.</p><p>• Maintain complete and accurate records through consistent data entry and careful documentation practices.</p><p>• Build a strong understanding of service procedures, policy guidelines, and operational workflows to deliver dependable customer assistance.</p><p>• Identify potential service interruptions or process concerns early and communicate them to Customer Care leadership.</p><p>• Follow established company standards, training expectations, supervisory guidance, and applicable regulations in daily work.</p>
<p>We are looking for a Patient Access Specialist to support a busy healthcare setting in Virginia. This contract to permanent role is ideal for someone who enjoys helping patients, managing front-end administrative processes, and maintaining accuracy in a fast-moving environment. The person in this role will serve as an important point of contact for patients while coordinating registration, scheduling, and insurance-related tasks with professionalism and care. <strong>PLEASE NOTE: Positions available include overnight and weekend shifts. You must be flexible to these hours to be considered.</strong></p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors in a courteous manner and help create a welcoming front-desk experience.</p><p>• Complete patient intake and registration activities while ensuring demographic and insurance information is entered correctly.</p><p>• Coordinate appointment scheduling, send confirmations, and assist with follow-up scheduling needs.</p><p>• Collect co-pays and other patient payments and reconcile daily financial transactions accurately.</p><p>• Partner with clinical staff and office personnel to keep patient flow organized and efficient throughout the day.</p><p>• Respond to patient questions and concerns promptly, using sound judgment to resolve issues or route them appropriately.</p><p>• Maintain confidentiality of patient records and handle all information in compliance with privacy standards.</p>
<p><strong>Tenant Services Representative, Woodbury, Long Island, NY </strong></p><p><strong>Anna Parson at Robert Half </strong>is working with a growing real estate organization seeking a personable, professional and customer-oriented <strong>Tenant Services Representative</strong> to join its team. The <strong>Tenant Services Representative </strong>role is ideal for someone who enjoys interacting with residents, resolving account-related matters, and supporting day-to-day property operations in a fast-paced environment.</p><p><strong>As the Tenant Services Representative, you will: </strong></p><ul><li>Serve as a primary contact for residents regarding account questions, service requests, and general support needs</li><li>Research and resolve account discrepancies, payment concerns, and record maintenance requests</li><li>Maintain accurate resident records and ensure information is updated across internal systems</li><li>Coordinate move-in and move-out administrative processes, including required documentation and account follow-up</li><li>Work closely with property management, accounting, and operations teams to support resident needs</li><li>Prepare reports, organize documentation, and assist with various administrative projects</li><li>Deliver exceptional customer service while managing multiple priorities and deadlines</li></ul><p><strong>For immediate confidential consideration, contact Anna Parson at Robert Half or Apply Now!</strong></p>
<p>Location: Remote (Must Reside in Kentucky) </p><p>Employment Type: Contract / Contract-to-permanent </p><p>Schedule: permanent Monday - Friday 8:00am -5:00pm EST </p><p><br></p><p>Robert Half is looking for experienced Patient Access Representatives for a remote healthcare support opportunity. <strong>Successful candidates will have recent experience working within Epic and a strong background in front-end revenue cycle functions, including insurance verification, authorizations, and patient scheduling</strong>. Key Responsibilities Schedule patient appointments and coordinate care services Verify insurance eligibility, benefits, and coverage details Obtain and process prior authorizations as required Accurately document patient information within Epic Provide outstanding customer service while assisting patients by phone Address patient inquiries regarding appointments, insurance, and registration Ensure compliance with HIPAA and organizational policies Maintain accuracy and productivity standards in a fast-paced environment </p><p><br></p><p> Why Apply? </p><p>100% remote opportunity for Kentucky residents </p><p>Competitive compensation Opportunity to work with a respected healthcare organization </p><p>Gain experience with a leading healthcare team and advanced Epic workflows</p><p><strong>If you have recent Epic experience and a strong background in insurance verification, authorizations, and patient scheduling, we'd love to hear from you. Apply today!</strong></p>
<p>We are looking for a Patient Access Specialist to support front-end patient services in Virginia. This contract to permanent role is ideal for someone who enjoys helping patients, managing administrative details, and keeping daily operations organized in a busy healthcare setting. The person in this role will serve as a key point of contact for patients while coordinating registration, scheduling, insurance verification, and payment collection with accuracy and professionalism. <strong>PLEASE NOTE: the positions available largely include rotating 12 hour shifts, sometimes overnight and including weekends. </strong></p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors in a courteous manner and create a welcoming check-in experience from arrival through departure.</p><p>• Complete patient intake and registration activities, ensuring demographic, insurance, and account information is entered accurately.</p><p>• Arrange appointments, confirm upcoming visits, and assist with schedule adjustments to support efficient patient access.</p><p>• Verify medical coverage and benefits before services are provided and resolve basic eligibility questions when needed.</p><p>• Collect co-pays and other patient payments, process transactions correctly, and help maintain balanced daily payment records.</p><p>• Partner with clinical and administrative staff to keep patient movement organized and reduce delays throughout the day.</p><p>• Respond to patient questions and concerns with professionalism, provide clear guidance, and escalate more complex issues appropriately.</p><p>• Follow privacy standards and healthcare confidentiality requirements when handling patient records and financial information.</p>
We are looking for a Patient Access Specialist to join a healthcare team in Ohio in a contract position with the potential to become permanent. This opportunity is well suited for someone who enjoys helping people, communicates clearly, and can create a welcoming experience for patients throughout their visit. The role offers a strong entry point into healthcare for candidates who bring customer service strengths, professionalism, and a desire to learn in a busy clinical environment.<br><br>Responsibilities:<br>• Welcome patients upon arrival, complete the intake process, and confirm appointment details accurately and efficiently.<br>• Review insurance information and check eligibility status to support timely access to services.<br>• Guide patients to the correct department or service area so they can move through the facility with ease.<br>• Support the check-out process by arranging follow-up visits, diagnostic appointments, laboratory services, and other recommended care.<br>• Answer patient questions with professionalism and empathy while delivering a positive front-desk experience.<br>• Maintain accurate registration and scheduling records in administrative systems and update information as needed.<br>• Coordinate with clinical and administrative staff to help create a smooth and consistent patient journey.<br>• Encourage continued engagement with available services by helping patients understand next steps before they leave.
We are looking for a Patient Care Coordinator to support patient registration and front-desk operations for a Long-term Contract position. In this role, you will help create a positive arrival experience while ensuring patient demographic, insurance, and financial details are accurately recorded in the electronic medical record. This opportunity is well suited for someone who combines strong customer service skills with attention to detail in a healthcare setting.<br><br>Responsibilities:<br>• Welcome patients upon arrival and provide a detail-focused, service-focused check-in experience.<br>• Gather and enter demographic, insurance, and financial information accurately within the electronic medical record system.<br>• Guide patients through registration forms, required documentation, and signature collection for appointments or procedures.<br>• Confirm coverage, review eligibility and benefit details, and address registration or claim-related account discrepancies.<br>• Explain estimated patient costs, collect copays or deductibles, and respond to questions about available financial assistance options.<br>• Support patients with financial assistance applications, including screening for eligibility and helping complete required paperwork.<br>• Coordinate appointment flow by directing patients to the correct area and assisting with additional scheduling needs when needed.<br>• Record issues, follow-up actions, and account updates in work queues and patient records while following established procedures.<br>• Provide day-to-day guidance to team members, assist with training as needed, and complete other assigned duties related to patient access operations.
<p>We are looking for a Patient Access Specialist to support a busy healthcare team in Virginia. This contract-to-permanent opportunity is ideal for someone who enjoys helping patients, managing front-end registration tasks, and keeping the check-in process organized and efficient. The person in this role will serve as a key point of contact for patients and visitors while ensuring accurate records, timely scheduling, and a welcoming experience.<strong> PLEASE NOTE: the schedules for these positions vary - you must be available for weekend and/or overnight shifts to be considered.</strong></p><p><br></p><p>Responsibilities:</p><p>• Greet patients and guests in a courteous and attentive manner to create a positive first impression.</p><p>• Complete patient intake and registration activities, including updating demographic and coverage information.</p><p>• Confirm insurance eligibility and review account details to help maintain accurate patient records.</p><p>• Coordinate appointment scheduling, confirmations, and related follow-up communication.</p><p>• Accept co-pays and other patient payments while maintaining accurate daily balancing procedures.</p><p>• Partner with clinical and administrative staff to support efficient patient movement throughout the office.</p><p>• Respond to patient questions and concerns with empathy and route more complex issues to the appropriate team members.</p><p>• Handle sensitive health information in accordance with privacy standards and organizational policies.</p>
We are looking for a Patient Care Coordinator to support patient registration and front-desk operations for a contract position. In this role, you will create a welcoming experience for patients while ensuring accurate collection of demographic, insurance, and financial information within the electronic medical record. This opportunity is well suited for someone who combines strong customer service skills with attention to detail and the ability to navigate healthcare administrative processes.<br><br>Responsibilities:<br>• Welcome patients upon arrival and provide a welcoming, supportive first point of contact throughout the registration process.<br>• Gather and enter patient demographic, insurance, and financial details into the electronic medical record with a high level of accuracy.<br>• Complete check-in activities, conduct intake interviews, and ensure required forms and signatures are obtained before services are provided.<br>• Guide patients to scheduled visits or procedures and assist with additional appointment coordination when same-day needs arise.<br>• Investigate and address registration discrepancies, claim-related concerns, and account issues while documenting actions taken in the medical record.<br>• Review insurance eligibility, benefits, and payer responses, including more complex billing-related situations, to support accurate account setup.<br>• Communicate estimated costs, collect co-pays and deductibles, and answer routine questions related to payment expectations and available financial support options.<br>• Help patients navigate financial assistance processes by reviewing program criteria, supporting application completion, and routing complex matters to the appropriate team.<br>• Provide day-to-day guidance to team members, support request-for-information documentation, and assist with gathering records or other administrative tasks as needed.
We are looking for a Patient Access Specialist to support a healthcare team in Ohio. This Long-term Contract position plays an important role in creating a smooth experience for patients by preparing registration and coverage details ahead of scheduled care. The ideal candidate brings strong service skills, a high level of accuracy, and the ability to work effectively with patients, clinical teams, and insurance representatives.<br><br>Responsibilities:<br>• Prepare patient accounts in advance of visits by completing registration steps before scheduled services take place.<br>• Review and maintain demographic, insurance, and financial details to ensure patient records remain current and accurate.<br>• Secure required prior authorizations, pre-certifications, and related approvals from insurance carriers.<br>• Conduct coverage and eligibility checks to confirm financial clearance requirements are satisfied before appointments.<br>• Arrange patient appointments and enter scheduling information correctly into the appropriate management system.<br>• Explain registration needs, benefit-related information, and missing documentation requirements to patients in a clear and thorough manner.<br>• Partner with providers, office staff, and payers to address issues that could delay treatment or access to services.<br>• Protect confidential information and maintain complete records in alignment with healthcare privacy and organizational standards.<br>• Provide responsive and empathetic support to patients by answering questions and helping resolve concerns efficiently.
<p>We are looking for a detail-oriented Patient Care Coordinator to support front-end clinic operations in Greensburg, Pennsylvania. This contract position plays an important role in creating a welcoming patient experience while handling registration, appointment coordination, billing-related questions, and medical record support. The ideal Patient Care Coordinator is comfortable managing multiple priorities in a fast-paced healthcare setting and communicates effectively with patients, providers, and internal teams.</p><p><br></p><p>Clinic hours: Monday-Friday 6am -5pm and Saturday 6am-330pm Closed on Sundays. Position is 40 hours per week.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient check-in, pre-registration, and registration activities to ensure accurate and efficient intake processes.</p><p>• Arrange appointments for assigned departments using scheduling systems and provide patients with clear preparation or testing instructions.</p><p>• Gather and verify demographic, insurance, and claims-related information while maintaining professionalism and accuracy.</p><p>• Obtain required referrals, authorizations, signatures, and supporting documentation to help support reimbursement and revenue cycle workflows.</p><p>• Address patient and departmental inquiries promptly, resolving concerns with a strong focus on service quality and professionalism.</p><p>• Maintain and update patient records and account details in the appropriate systems in accordance with clinic procedures and compliance standards.</p><p>• Communicate operational issues, documentation gaps, and service concerns to leadership to support timely resolution.</p><p>• Contribute to a respectful team environment and recommend practical improvements that enhance workflow efficiency and patient satisfaction.</p>
<p>Patient Access Representative </p><p>Full Time - Monday-Friday - 7:30am-4:00pm</p><p><br></p><p>We are looking for a Patient Access Specialist to support patient intake and account setup for a hospital in New Hampshire. This contract opportunity with potential for a permanent role is ideal for someone who combines strong administrative accuracy with a compassionate approach to patient interactions. In this role, you will help ensure registration, insurance verification, documentation, and payment-related activities are completed correctly while maintaining compliance with organizational and regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Manage patient admissions and pre-registration activities by gathering demographic details, insurance information, and required documentation before scheduled services.</p><p>• Create and update patient accounts with a high level of accuracy, including medical record assignment, order processing, and data entry needed for timely service delivery.</p><p>• Review insurance eligibility and benefit information, apply the correct plan details in the system, and support accurate billing and clean claim performance.</p><p>• Discuss financial responsibility with patients or guarantors, collect point-of-service payments and overdue balances, and explain available payment arrangements when appropriate.</p><p>• Guide patients, guardians, or guarantors through consent paperwork and required notices, ensuring signatures, supporting documentation, and educational materials are completed and distributed properly.</p><p>• Perform medical necessity screening for applicable services, communicate potential coverage limitations to Medicare patients, and document required notices in accordance with established procedures.</p><p>• Deliver courteous and empathetic service during in-person and phone interactions while following departmental policies and patient experience expectations.</p><p>• Use auditing and reporting tools to identify account issues, correct registration errors, and help maintain documentation quality across accounts, departments, and facilities.</p><p>• Provide audit results and related statistical information to leadership to support performance standards and operational accuracy.</p>
We are looking for a Patient Access Representative to join a healthcare team in Cambridge, Minnesota on a Contract basis. This position plays an important role in creating a smooth arrival experience for patients while supporting accurate registration, insurance validation, and financial clearance activities. The ideal candidate will bring strong communication skills, attention to detail, and the ability to manage administrative tasks efficiently in a fast-paced clinical setting.<br><br>Responsibilities:<br>• Welcome patients and visitors professionally, creating a positive and supportive front-desk experience.<br>• Complete patient intake by entering and updating demographic, insurance, and contact information with a high degree of accuracy.<br>• Confirm coverage details, eligibility, and benefit information to help prevent billing issues and delays in care.<br>• Collect copayments, deductibles, and other patient-responsible amounts in accordance with established procedures.<br>• Guide patients through available financial assistance options and support them with required application steps.<br>• Maintain registration records, forms, and signatures within Epic and other relevant systems to ensure complete documentation.<br>• Investigate and correct account discrepancies or registration errors to support clean claim submission and efficient follow-up.<br>• Coordinate appointment scheduling changes and updates when needed to support patient access operations.