We are looking for an IT Product Owner to guide the direction and delivery of a transportation technology platform based in Oak Brook, Illinois. This Long-term Contract position will work closely with business and technical partners to shape priorities, define product needs, and support iterative delivery in an Agile environment. The ideal candidate brings a strong blend of product ownership, technical fluency, and communication skills to help modernize enterprise capabilities and keep cross-functional teams aligned on outcomes.<br><br>Responsibilities:<br>• Work with business partners and key stakeholders to uncover needs, define scope, and turn priorities into clear product direction.<br>• Create and maintain well-structured epics, user stories, and acceptance criteria in Jira so development teams have actionable and testable requirements.<br>• Own backlog prioritization by organizing work effectively and keeping upcoming sprint commitments prepared in advance.<br>• Facilitate refinement sessions, sprint planning, and release planning to support steady execution across the product lifecycle.<br>• Partner with engineering, quality assurance, and business teams to move features from concept through delivery with strong collaboration.<br>• Provide ongoing guidance to the delivery team by resolving requirement questions, addressing blockers, and supporting day-to-day decision-making.<br>• Lead product efforts tied to the modernization of a transportation platform, including coordination across technical and business functions.<br>• Use AI tools and rapid prototyping approaches to improve team efficiency, accelerate discovery, and support better product decisions.
We are looking for an experienced technology executive to guide enterprise IT strategy and ensure reliable, secure operations across a multi-state organization in Milwaukee, Wisconsin. This leader will shape long-term technology plans, strengthen governance and risk management practices, and partner with senior leadership to align systems and investments with organizational goals. The role also oversees infrastructure, cybersecurity, vendor relationships, and service delivery while supporting teams through a fast-moving and mission-driven environment.<br><br>Responsibilities:<br>• Lead the overall direction of the technology function, including team leadership, operational oversight, financial planning, and investment priorities.<br>• Create and carry out a forward-looking IT roadmap that supports organizational objectives and improves service delivery across multiple locations.<br>• Direct the performance, security, and ongoing maintenance of enterprise technology systems spanning cloud platforms, on-premise environments, networks, and end-user tools.<br>• Establish effective practices for data management, including storage, access, protection, and information sharing across business applications and databases.<br>• Define and uphold IT governance, security standards, and operational policies that protect system availability, confidentiality, and data integrity.<br>• Manage technology sourcing activities, from evaluating solutions and negotiating vendor agreements to overseeing asset lifecycle planning for hardware and software.<br>• Partner with executive stakeholders to prioritize initiatives, advise on technology decisions, and support organizational planning and policy development.<br>• Monitor compliance obligations and technology-related risks, providing leadership with clear reporting and recommendations for mitigation.<br>• Ensure responsive technical support for employees and foster a service-oriented approach that improves the user experience across the organization.<br>• Represent the technology function in external meetings, presentations, and other organizational activities as needed, including travel and occasional non-standard hours.
We are looking for an ERP/CRM Administrator to support enterprise labeling and print operations for a healthcare packaging environment in Trevose, Pennsylvania. This Long-term Contract position focuses on maintaining reliable system performance, resolving production-related issues, and improving print and labeling workflows across multiple global facilities. The ideal candidate will bring strong experience with BarTender and enterprise application support, along with the ability to investigate incidents, identify root causes, and implement practical solutions.<br><br>Responsibilities:<br>• Manage and support ERP/CRM-related labeling processes to ensure accurate and dependable print execution across business operations.<br>• Troubleshoot incoming support tickets, assess system behavior, and determine underlying causes of application or printing issues.<br>• Recommend and apply corrective measures, including configuration updates and targeted development changes, to prevent recurring problems.<br>• Administer and optimize BarTender as the primary labeling platform within the enterprise environment.<br>• Coordinate print command functionality between enterprise systems and connected printer devices to maintain seamless output.<br>• Support labeling and printing operations for a large distributed printer network spanning multiple manufacturing sites worldwide.<br>• Collaborate with business and technical teams to translate operational needs into system enhancements and sustainable support solutions.
We are looking for a dependable Test Center Administrator to support daily exam operations in Knoxville, Tennessee. This Long-term Contract opportunity is ideal for someone who is organized, attentive to detail, and comfortable creating a detail-focused and secure experience for every visitor. The person in this role will balance front-desk support, candidate assistance, and active test room monitoring while following established testing procedures. Success in this position requires strong customer service skills, sound judgment, and the ability to stay calm in a fast-paced environment.<br><br>Responsibilities:<br>• Welcome candidates upon arrival, confirm identity documentation, and guide them through the check-in process efficiently and courteously.<br>• Carry out required screening procedures, including the use of security equipment, to help maintain testing integrity and compliance.<br>• Observe exam sessions through routine walkthroughs and close monitoring to ensure rules are followed and irregular activity is addressed promptly.<br>• Provide basic assistance with testing devices and equipment, resolving minor technical issues or escalating concerns when needed.<br>• Respond quickly to candidate questions or incidents, documenting concerns accurately and taking appropriate action in line with site procedures.<br>• Protect confidential testing materials and uphold a secure, orderly environment throughout all phases of exam administration.<br>• Support a fair and comfortable experience for each test taker by enforcing policies consistently and assisting with check-in, seating, and room transitions.<br>• Complete administrative tasks during quieter periods, including scanning, clerical support, record handling, and preparation of materials or equipment.<br>• Capture and maintain digital identification records, such as fingerprint scans, when required by the testing program.<br>• Adjust to operational scheduling needs and represent the organization courteously while following established policies, practices, and standards.
<p>We are looking for a dependable Test Center Administrator to support daily testing operations in Pennsylvania. This long-term contract opportunity is part-time, generally around 20 hours per week, and is ideal for someone who enjoys structured environments, delivers excellent customer service, and can adapt to a rotating schedule that may include Saturdays, evenings, and occasional Sundays. In this role, you will help create a secure, detail-focused, and welcoming experience for individuals completing exams while ensuring testing procedures are followed carefully.</p><p><br></p><p>Responsibilities:</p><p>• Welcome test takers, confirm their identification, and guide them through check-in procedures with accuracy.</p><p>• Enforce testing rules by conducting required security screenings, including the use of handheld screening tools when needed.</p><p>• Observe candidates throughout their exams and respond promptly to questions, concerns, or irregular situations.</p><p>• Protect the integrity of the testing environment by securing materials, monitoring conduct, and documenting incidents that fall outside established guidelines.</p><p>• Support a fair and comfortable experience for every examinee by providing clear instructions and maintaining an orderly setting.</p><p>• Complete administrative tasks such as preparing reports, scanning records, and maintaining accurate testing documentation.</p><p>• Assist with basic test center operations, including handling small equipment, packing or unpacking materials, and supporting workstation readiness.</p><p>• Perform candidate fingerprint capture and digital recordkeeping when required at the site.</p><p>• Work a flexible part-time schedule based on site needs, with shifts available Monday through Saturday and possible evening or Sunday coverage.-25</p>
We are looking for a dependable Test Center Administrator to support daily operations at a testing site in Chicago, Illinois. This Long-term Contract position is ideal for someone who enjoys customer-facing work, maintains strong attention to detail, and can help create a secure, organized testing environment. The person in this role will welcome candidates, guide them through the check-in process, and oversee testing sessions to help ensure policies are followed. Success in this position requires comfort with computer-based systems, steady mobility throughout the day, and a detail-focused approach to administrative support.<br><br>Responsibilities:<br>• Welcome test takers upon arrival and provide clear instructions to help them move smoothly through the intake process.<br>• Verify candidate identification and confirm required documentation before admitting individuals to the testing area.<br>• Perform security screenings to ensure prohibited items such as notes, calculators, or other unauthorized materials are not brought into exams.<br>• Monitor the testing room at regular intervals by walking through the site frequently to help maintain compliance with testing rules.<br>• Support the administration of web-based exams for certification, credentialing, and admissions-related testing programs.<br>• Complete light administrative tasks, including basic office support and accurate handling of testing-related records.<br>• Use computer applications confidently to manage check-ins, support testing workflows, and address routine system-related needs.<br>• Maintain a calm, organized environment for candidates while responding appropriately to questions and following established procedures.<br>• Work within the site schedule, including availability for the center’s operating days on Monday and Saturday.
We are looking for a dependable Test Center Administrator to support daily testing operations in Knoxville, Tennessee. This Long-term Contract position is ideal for someone who is organized, service-oriented, and comfortable working in a secure, fast-paced environment. The person in this role will help create a detail-oriented and consistent experience for test takers while protecting testing standards and site procedures.<br><br>Responsibilities:<br>• Welcome candidates upon arrival, confirm their identification, and guide them through the check-in process with accuracy and care.<br>• Conduct required screening procedures, including the use of security tools, to uphold testing rules and maintain a controlled environment.<br>• Monitor exam sessions through regular room checks and observation to ensure compliance with testing protocols.<br>• Respond promptly to candidate concerns, resolve routine issues efficiently, and escalate exceptions when needed.<br>• Assist test takers with basic device or workstation troubleshooting to reduce disruptions during scheduled exams.<br>• Protect confidential testing materials and maintain the security of exam rooms, equipment, and records at all times.<br>• Document incidents thoroughly and report any activity that falls outside established guidelines or expected standards.<br>• Support fingerprint capture and digital recordkeeping when required as part of the candidate verification process.<br>• Contribute during slower testing periods by completing operational tasks, organizing materials, and preparing equipment for continued site readiness.
We are looking for a dependable Test Center Administrator to support daily testing operations in South Carolina. This Long-term Contract position is ideal for someone who enjoys working in a structured, customer-facing environment where accuracy, attention to detail, and security are essential. The person in this role will help create an organized and positive testing experience while upholding exam procedures and maintaining the integrity of the test center. The schedule is set within operating hours of 7:00 AM to 5:00 PM, Monday through Saturday, with site activity expected to expand over time.<br><br>Responsibilities:<br>• Welcome test takers, confirm identification, and guide them through the check-in process in a detail-oriented manner.<br>• Carry out test center security procedures, including screening activities and the use of handheld security tools when required.<br>• Observe candidates throughout their exams by conducting regular room checks and monitoring activity to protect testing standards.<br>• Respond quickly to candidate concerns, document incidents clearly, and escalate exceptions that fall outside established procedures.<br>• Troubleshoot basic equipment or device issues that may affect the testing session and coordinate next steps when needed.<br>• Preserve the security of exam materials, testing stations, and the overall environment at all times.<br>• Support a fair, calm, and comfortable experience for every candidate while enforcing testing policies consistently.<br>• Assist with operational tasks during slower testing periods, including organizing materials and preparing equipment for shipment or setup.<br>• Complete digital fingerprint scanning and related recordkeeping when applicable to exam administration requirements.
We are looking for a strategic technology executive to lead infrastructure direction, strengthen enterprise systems, and align technical capabilities with business goals in Phoenix, Arizona. This role oversees core platforms, guides architecture decisions, and promotes disciplined delivery practices across teams. The ideal candidate brings strong leadership experience with cloud environments, network technologies, and modern execution frameworks while building a reliable and scalable technology organization.<br><br>Responsibilities:<br>• Define and lead the enterprise technology strategy with a focus on resilient infrastructure, secure operations, and long-term scalability.<br>• Direct the design, performance, and lifecycle management of core infrastructure, including cloud services, networking environments, and hardware platforms.<br>• Partner with senior leadership to translate business priorities into practical technology roadmaps, investment plans, and execution milestones.<br>• Establish and refine Agile Scrum-based delivery practices to improve cross-functional collaboration, visibility, and accountability.<br>• Oversee technology teams and external partners, setting expectations, developing talent, and fostering a high-performance engineering culture.<br>• Evaluate current systems and recommend improvements that enhance reliability, efficiency, security, and operational continuity.<br>• Govern technology standards, architecture decisions, and risk management processes to support compliant and stable operations.<br>• Track key performance indicators, budgets, and service outcomes to ensure technology initiatives deliver measurable business value.
We are looking for a dependable Test Center Administrator to support daily exam operations in Knoxville, Tennessee. This Long-term Contract position is ideal for someone who thrives in a structured, customer-facing environment and can balance security protocols with excellent service. The person in this role will help create a calm, detail-oriented testing experience while ensuring procedures are followed accurately and consistently.<br><br>Responsibilities:<br>• Welcome test takers upon arrival, confirm identification, and guide them through the check-in process.<br>• Carry out required screening procedures, including security wand checks and other exam security measures.<br>• Observe the testing room through regular walkthroughs and active proctoring to help protect exam integrity.<br>• Respond promptly to candidate concerns, resolve issues when possible, and escalate exceptions according to policy.<br>• Troubleshoot basic computer or device problems that may affect a candidate’s testing session.<br>• Keep testing materials, equipment, and the overall environment secure at all times.<br>• Document incidents clearly and report any activity that falls outside established guidelines.<br>• Support fingerprint capture and digital recordkeeping when required at the test center.<br>• Assist with clerical and operational tasks during slower testing periods, including document handling and equipment preparation.<br>• Demonstrate flexibility with scheduling needs while representing the organization’s standards, values, and procedures in a detail-oriented manner.
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Gilbert, Arizona. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and access issues while delivering responsive customer service in a detail-oriented services environment. The role focuses on supporting Microsoft Windows systems, handling service desk requests, and maintaining a smooth desktop experience across the organization.<br><br>Responsibilities:<br>• Provide frontline technical assistance for desktop, laptop, and workstation issues, ensuring users receive timely and effective support.<br>• Diagnose and resolve common Microsoft Windows 10 and related system problems through hands-on troubleshooting and remote support.<br>• Manage incoming service desk tickets, document resolutions clearly, and follow through to closure within expected response times.<br>• Support user account administration tasks in Active Directory, including access updates, password assistance, and basic account maintenance.<br>• Install, configure, and maintain desktop software and standard business applications used by employees.<br>• Escalate more complex technical problems when needed while keeping users informed of progress and next steps.<br>• Perform routine system checks and assist with workstation setup, replacement, and general endpoint support activities.
We are looking for an accomplished technology leader to guide platform and infrastructure functions through a period of operational improvement and long-range transformation in Milwaukee, Wisconsin. This contract opportunity is suited for someone who can strengthen day-to-day reliability while shaping a forward-looking strategy for cloud, data center, and enterprise platform services. The role will lead a sizable technical organization, partner with senior leadership, and build a more disciplined, accountable, and scalable engineering environment.<br><br>Responsibilities:<br>• Provide strategic and operational leadership for platform engineering, infrastructure, and IT operations to improve service stability and team performance.<br>• Direct managers and technical leads across server administration, network engineering, and data center operations, overseeing an organization of approximately 40 to 50 employees and contractors.<br>• Build and execute a modernization plan for enterprise platforms, including assessment of hybrid cloud, full cloud, managed service, and other future-state architecture options.<br>• Develop roadmaps for reducing dependence on legacy mainframe systems and for advancing data center strategy, including migration planning and evaluation of an additional facility location.<br>• Establish stronger standards for infrastructure governance, lifecycle management, change control, release coordination, testing practices, and production readiness.<br>• Champion Site Reliability Engineering and observability efforts to improve system reliability, visibility, and operational response.<br>• Review availability, performance, and resilience metrics to identify technical debt, eliminate inefficiencies, and prioritize infrastructure improvements.<br>• Assess organizational capabilities, identify skill or leadership gaps, and implement changes that strengthen accountability, consistency, and execution.<br>• Collaborate with executive stakeholders to align infrastructure investments and transformation initiatives with long-term business objectives.
We are looking for a Salesforce Engineering Manager to lead the evolution of customer-facing digital platforms in Washington, District of Columbia. This role blends technical leadership with active engineering involvement, guiding both the delivery of new portal capabilities and the reliable operation of existing front-office solutions. The ideal candidate brings deep Salesforce experience, a strong background in large-scale B2B portal environments, and the ability to navigate changing priorities while partnering across business and technology teams.<br><br>Responsibilities:<br>• Lead the strategy, delivery, and ongoing support of front-office technology solutions, with a strong focus on customer and partner portals.<br>• Split time between hands-on technical contribution and team leadership, providing direction while remaining closely involved in architecture and implementation decisions.<br>• Drive modernization of portal platforms by shaping scalable solutions that improve digital experience, performance, and operational stability.<br>• Partner with business stakeholders, product leaders, internal engineering teams, and external vendors to prioritize enhancements and deliver high-impact outcomes.<br>• Oversee the full lifecycle of front-office systems, from roadmap planning and solution design through deployment, support, and continuous improvement.<br>• Ensure platforms align with enterprise expectations for architecture, security, integration, and data management.<br>• Promote effective engineering practices across Agile delivery, DevOps processes, and service reliability for customer-facing applications.<br>• Contribute to the adoption of technologies such as Azure, Power Platform, Dynamics 365, and emerging AI capabilities where they support business goals.
We are looking for a dependable Test Center Administrator to support a detail-oriented testing environment. This is a long-term contract opportunity with part-time hours, typically around 20 hours per week, and the possibility of additional hours based on site needs. The person in this role will help create a secure, organized, and welcoming experience for exam candidates while adapting to a flexible schedule that may include weekdays, Saturdays, occasional evenings, and possible Sunday coverage.<br><br>Responsibilities:<br>• Welcome test takers, confirm their identification, and guide them through check-in procedures with care.<br>• Enforce testing rules by completing security screening steps, including the use of monitoring tools when required.<br>• Observe candidates throughout the exam session to protect testing integrity and respond promptly to concerns or irregular situations.<br>• Preserve the security of exam materials, workstations, and the overall test center environment at all times.<br>• Document incidents clearly and escalate exceptions or policy-related issues in a timely manner.<br>• Support a fair and comfortable experience for each candidate by providing clear directions and maintaining a calm atmosphere.<br>• Assist with administrative tasks such as scanning records, handling basic office support duties, and preparing materials or equipment as needed.<br>• Move through the testing area regularly, escort candidates when appropriate, and help maintain compliance with operational procedures.<br>• Contribute to day-to-day site readiness by helping with basic computer or equipment handling, packing, or unpacking when necessary.
We are looking for a Help Desk/Desktop Support Analyst to join a contract team supporting customers. In this role, you will serve as an early point of contact for technical issues, helping users resolve problems related to Windows-based systems, peripherals, point-of-sale equipment, and related support tools. This opportunity is well suited for someone who communicates clearly, stays organized in a ticket-driven environment, and enjoys delivering dependable customer service in a fast-paced support setting.<br><br>Responsibilities:<br>• Respond to incoming support requests from customers and provide timely assistance by phone, remote tools, and ticketing systems.<br>• Document new incidents thoroughly, update existing cases with clear notes, and maintain accurate records throughout the support process.<br>• Troubleshoot issues involving Windows 10 devices, desktop applications, scanners, registers, and other end-user hardware or software.<br>• Prioritize and triage service desk requests based on urgency, business impact, and established support procedures.<br>• Guide users through problem resolution steps while setting clear expectations and delivering a consistent customer experience.<br>• Escalate more complex technical concerns when needed and collaborate with team members to drive issues toward resolution.<br>• Participate in onboarding and training activities to learn support workflows, product environments, and customer interaction standards.<br>• Support a high volume of front-line requests as the team addresses increased ticket demand and ongoing service needs.
We are looking for an ERP/CRM Administrator to support and enhance enterprise platform operations for a client in Park City, Utah. This Long-term Contract position is ideal for someone who can blend system administration, configuration expertise, and hands-on development to improve platform performance and user experience. The role will work closely with stakeholders to translate business needs into practical solutions, maintain reliable integrations, and provide guidance that helps teams use the system effectively.<br><br>Responsibilities:<br>• Administer and optimize ERP/CRM platform functionality to support daily business operations and evolving organizational needs.<br>• Configure system features, workflows, permissions, and data structures to align with approved business requirements.<br>• Develop and maintain client-side scripting and custom platform solutions to improve usability and process efficiency.<br>• Partner with business teams to gather needs, document requirements, and convert them into scalable technical configurations.<br>• Oversee configuration management practices, including change tracking, testing coordination, and controlled deployment of updates.<br>• Support platform integrations by monitoring data flow, troubleshooting issues, and working with technical teams to maintain system connectivity.<br>• Deliver user training and ongoing support to help employees adopt new features and follow best practices.<br>• Create and maintain clear system documentation, including setup details, process notes, and business requirement records.
We are looking for an experienced IT Change Manager to support a high-visibility tax modernization initiative. This long-term contract opportunity is suited for a detail-oriented individual who can guide organizational adoption, strengthen stakeholder engagement, and help teams navigate change within a complex public-sector environment. The role blends change leadership, communication planning, and business partnership to improve operational effectiveness and service outcomes for residents and businesses.<br><br>Responsibilities:<br>• Lead change management activities that support the successful adoption of technology and process improvements tied to the tax modernization program.<br>• Develop and carry out communication, stakeholder engagement, and readiness strategies that help employees and business partners understand upcoming changes.<br>• Partner with cross-functional teams to gather business needs, translate impacts, and align change plans with project goals and operational priorities.<br>• Create and maintain business requirement documentation, training support materials, and adoption plans for affected departments and users.<br>• Assess organizational impacts, identify resistance risks, and recommend practical actions that improve user readiness and participation.<br>• Collaborate with technical and functional teams working across ERP and business application platforms, including Epicor and Oracle NetSuite-related environments.<br>• Track change adoption metrics, collect feedback from stakeholders, and adjust engagement approaches to improve outcomes throughout the project lifecycle.<br>• Support implementation coordination where system updates, integrations, or application enhancements require structured communication and end-user preparation.
We are looking for an experienced technology leader to shape and advance the systems that support the student and academic experience in Worcester, Massachusetts. This position will guide the direction of student information platforms, academic applications, and related integrations within a university environment while building strong partnerships across faculty, student services, and administrative teams. The role combines strategic planning, operational leadership, and team development to improve service delivery, strengthen institutional processes, and ensure reliable, secure technology solutions.<br><br>Responsibilities:<br>• Define and carry forward a long-term vision for student information and academic technology platforms that aligns with institutional priorities.<br>• Oversee the performance, support, and continuous improvement of student systems, academic applications, and connected enterprise solutions.<br>• Direct technical teams responsible for application development, system enhancements, and integration work, while fostering accountability and focused growth.<br>• Work closely with academic and administrative leaders to uncover process gaps and implement technology-driven improvements that increase efficiency and service quality.<br>• Establish effective governance practices for academic technology initiatives, including prioritization, budgeting, staffing, and service planning.<br>• Serve as a trusted advisor to faculty, staff, and students by offering guidance on system capabilities, technical options, and best practices.<br>• Maintain strong oversight of data protection, regulatory obligations, continuity planning, and institutional policies affecting academic systems.<br>• Encourage consistent use of collaborative technologies and shared digital services across departments and campus functions.
<p>We are looking for an experienced director of infrastructure to lead enterprise technology operations for a complex university environment in Worcester, Massachusetts. This role will set the direction for modern, reliable, and scalable infrastructure services while strengthening operational excellence across multiple sites. The Director of Infrastructure will work closely with senior stakeholders to align technology investments with institutional priorities and build a strong leadership culture across core infrastructure teams.</p><p><br></p><p>Responsibilities:</p><p>• Provide strategic oversight for enterprise infrastructure functions, including cloud platforms, networks, telecommunications, data center services, storage, backup, and daily operations.</p><p>• Guide infrastructure modernization initiatives across multiple locations, improving service quality, resilience, and long-term scalability.</p><p>• Lead and develop managers and senior technical staff, creating a leadership structure that supports growth, accountability, and strong team performance.</p><p>• Define and monitor service standards, governance practices, operational metrics, and performance expectations to strengthen delivery consistency.</p><p>• Ensure infrastructure services remain secure, highly available, and dependable for critical institutional needs.</p><p>• Direct long-range planning for infrastructure capacity, technology lifecycles, disaster recovery, and business continuity readiness.</p><p>• Collaborate with cybersecurity, applications, data, and business leaders to shape an integrated enterprise technology strategy.</p><p>• Oversee budgets, vendor relationships, and infrastructure investments while balancing innovation, risk management, and operational stabi</p>
We are looking for an experienced Director of Cybersecurity & Architecture to shape and lead a modern security and enterprise architecture program in Peachtree City, Georgia. This role will set the direction for cyber defense, governance, and technology standards while partnering with business and technical leaders to support strategic goals. The ideal candidate brings deep expertise in security operations, architecture leadership, and executive communication, along with the ability to strengthen risk management across both corporate and operational environments.<br><br>Responsibilities:<br>• Define and drive a multi-year cybersecurity and architecture strategy that strengthens organizational resilience and supports business objectives.<br>• Lead security operations across monitoring, incident response, vulnerability remediation, and preparedness activities to improve protection and recovery capabilities.<br>• Build and maintain governance frameworks that include policies, control standards, risk evaluations, and clear reporting for senior leadership.<br>• Establish enterprise architecture principles, oversee technology standards, and guide solution design and platform decisions across the organization.<br>• Partner with Operations and Engineering teams to develop secure practices and risk controls for operational technology and industrial environments.<br>• Provide leadership on AI security and governance by shaping standards for responsible adoption, data protection, access management, and third-party oversight.<br>• Drive secure-by-design practices, simplify the technology landscape, and reduce unnecessary technical complexity and legacy risk.<br>• Manage key vendor relationships, contract considerations, licensing decisions, and investment planning to ensure value and alignment with strategic priorities.<br>• Lead, mentor, and develop cybersecurity and architecture teams by setting clear expectations, strengthening capabilities, and promoting accountability.
We are looking for an Epicor Support Analyst to serve as a key resource for business teams using the Epicor Kinetic environment in Irvine, California. This Long-term Contract position is ideal for someone who can connect technical system knowledge with day-to-day operational needs, especially across finance, operations, and sales. The role focuses on resolving user challenges, clarifying system capabilities, and turning business requests into practical ERP enhancements. You will also contribute to reporting support, integration improvements, and ongoing platform optimization.<br><br>Responsibilities:<br>• Partner with finance, operations, and sales teams to support Epicor Kinetic processes from customer and account setup through order processing and related downstream activities.<br>• Investigate system issues, identify root causes, and provide clear guidance to users on effective use of Epicor Kinetic features and workflows.<br>• Meet with executives and business stakeholders to capture needs, clarify priorities, and translate operational goals into system-related solutions.<br>• Assist users with reporting needs by helping them access, interpret, and work with Epicor data for business decision-making.<br>• Contribute to enhancements involving the Epicor and Salesforce connection, including support for integration processes managed through Boomi.<br>• Support ERP updates and version-related activities within the Epicor Kinetic environment while helping users adapt to changes.<br>• Provide assistance with subscription billing processes and related workflow configuration or issue resolution.<br>• Communicate with both leadership and end users in a patient, attentive manner that builds trust and improves adoption.<br>• Recommend practical process or system improvements based on recurring user issues, cross-functional feedback, and business requirements.
We are looking for a Database Technology Manager to guide the direction and hands-on delivery of a modern data environment for our organization in Tampa, Florida. This Long-term Contract position is suited for a leader who can shape data strategy while remaining actively involved in architecture, engineering, reporting, and analytics work. The role partners with business and executive stakeholders to turn operational and financial data into reliable insights, scalable platforms, and stronger governance across the enterprise.<br><br>Responsibilities:<br>• Define and carry out an enterprise data strategy that supports reporting, analytics, integration, and governance objectives across the business.<br>• Lead the design, development, and optimization of data architecture, pipelines, and storage solutions using Microsoft SQL Server, Azure, and related technologies.<br>• Build and enhance business intelligence capabilities by delivering clear, impactful dashboards and reporting solutions through Power BI.<br>• Collaborate with teams across Finance, Operations, Human Resources, and leadership to identify data needs and translate them into practical technical solutions.<br>• Oversee data warehousing initiatives and establish standards that improve data quality, consistency, accessibility, and long-term scalability.<br>• Contribute directly to data engineering efforts through hands-on development, troubleshooting, and performance tuning using SQL and Python.<br>• Guide integration and reporting solutions connected to platforms such as NetSuite and Workday to improve visibility and decision-making.<br>• Manage and mentor a small data team, setting priorities, promoting best practices, and supporting future team growth.<br>• Drive continuous improvement in governance, documentation, and analytics processes to strengthen trust in enterprise data assets.
We are looking for a Front Desk Coordinator to serve as the first point of contact for our office. This Long-term Contract position is ideal for someone who enjoys creating a welcoming environment while keeping daily front office operations organized and efficient. The selected candidate will support visitors, manage administrative tasks, and help ensure smooth communication across the workplace.<br><br>Responsibilities:<br>• Welcome guests and staff in a courteous and attentive manner, directing visitors appropriately while maintaining accurate sign-in records and following site security procedures.<br>• Coordinate calendars by arranging appointments, scheduling meetings, and managing conference room bookings to support daily office needs.<br>• Handle incoming mail and package deliveries, ensuring items are sorted promptly and distributed to the correct recipients.<br>• Assist with office supply coordination by helping place orders, monitoring stock levels, and keeping inventory records up to date.<br>• Provide administrative support through data entry, document preparation, record organization, and routine filing activities.<br>• Keep the front desk and reception area neat, presentable, and ready to receive visitors throughout the workday.<br>• Respond to routine questions in person and over the phone, offering general information about the company in a courteous and timely way.<br>• Partner with internal teams to help organize office activities and maintain clear day-to-day communication across departments.
<p>We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users. This position focuses on resolving day-to-day hardware, software, and access issues while delivering a detail-oriented support experience. The ideal candidate will be comfortable working with Microsoft Windows environments, handling service desk requests, and troubleshooting desktop-related problems efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming support requests and manage service desk tickets through resolution in a timely manner.</p><p>• Diagnose and resolve desktop, laptop, and peripheral issues affecting end-user productivity.</p><p>• Provide hands-on support for Microsoft Windows and Windows 10 systems, including routine issue resolution and user assistance.</p><p>• Support account access tasks within Active Directory, such as password resets, account updates, and basic user administration.</p><p>• Troubleshoot common software, hardware, and connectivity problems using a structured support approach.</p><p>• Document incidents, solutions, and recurring issues clearly to improve service desk knowledge and support consistency.</p>
<p>We are looking for an experienced CRM Administrator to support and strengthen a complex Salesforce environment for an education-focused organization in San Antonio, Texas. This Long-term Contract opportunity is suited for a senior-level specialist who can maintain day-to-day platform stability while also advising on improvements that enhance performance, usability, and governance. The role combines hands-on administration, stakeholder support, and strategic input across multiple Salesforce-related tools and processes.</p><p><br></p><p>Responsibilities:</p><p>• Administer and maintain the Salesforce platform across a multi-cloud environment, ensuring reliable daily operations and a consistent user experience.</p><p>• Manage account access, role assignments, profiles, and permission structures to uphold security standards and appropriate data visibility.</p><p>• Respond to support requests and service issues, diagnose system problems, and resolve platform-related questions in a timely manner.</p><p>• Build and refine workflows, automation, reports, and dashboards to improve business processes and provide meaningful operational insight.</p><p>• Oversee data quality activities, including troubleshooting record issues, supporting imports or updates, and helping preserve system accuracy.</p><p>• Provide administrative support for Salesforce Marketing Cloud and assist users with campaign-related platform needs.</p><p>• Partner with business stakeholders to evaluate current processes, identify improvement opportunities, and recommend practical platform enhancements.</p><p>• Review overall org health, contribute to governance best practices, and support long-range platform optimization efforts.</p><p>• Assist with integration and data flow troubleshooting when connected systems or interfaces require analysis and administrative support.</p>