212 Results for Help Desk Analyst Jobs in Secondary

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Operations Support Specialist

Indianapolis, IN
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a versatile Operations Support Specialist to join our team in Indianapolis, Indiana in a contract role with the potential to become permanent. This part time position is ideal for someone who enjoys variety in their workday and can step into different functions to help keep daily operations running efficiently. You will support customer-facing activities, administrative processes, basic accounting tasks, and shipping functions while contributing to a collaborative small-business environment. Responsibilities:• Support order processing by entering customer purchases, preparing estimates, and confirming product availability, pricing, and delivery details.• Serve as a point of contact for customers and suppliers, responding to routine inquiries and helping maintain smooth communication across transactions.• Provide coverage for sales support duties when needed and assist the team during high-volume periods.• Contribute to accounts receivable and accounts payable activities by helping with invoice handling, payment processing, and account record updates.• Assist with incoming shipments by checking delivered items against purchase documentation and noting discrepancies when necessary.• Prepare outbound packages, complete shipment paperwork, and create labels to help ensure timely delivery to customers.• Perform general warehouse and office support tasks as business needs shift throughout the day.• Cross-train across multiple operational areas so you can step in when team members are unavailable and help maintain continuity.• Complete routine administrative work such as data entry, document organization, and other clerical support that keeps operations on track.
2026-11-05T21:58:41Z

Sr Financial Reporting Analyst

Charlotte, NC
onsite
Permanent / Full Time
95000.00 - 110000.00 USD / Yearly
We are looking for a Sr Financial Reporting Analyst to support fund and entity reporting within an asset management platform in Charlotte, North Carolina. This position plays a central role in financial statement preparation, investor reporting, month-end close, and analysis across complex investment structures. The ideal candidate brings strong technical accounting knowledge, sound judgment, and the ability to work closely with cross-functional teams to deliver accurate and timely reporting. Responsibilities: • Direct the financial reporting process for internally managed funds, affiliated entities, credit vehicles, and joint venture structures. • Prepare and review quarterly and annual consolidated financial statements along with investor-facing reporting packages, ensuring deadlines are met with accuracy. • Oversee month-end close activities by managing journal entries, reconciliations, account analysis, and reporting outputs for fund-level and related entities. • Evaluate transactions and ownership arrangements using technical accounting expertise to maintain compliance with applicable accounting standards and internal reporting policies. • Develop and review supporting schedules such as workpapers, management fee calculations, distribution waterfalls, and investor allocation analyses in line with governing agreements. • Assess operating and portfolio results to identify performance trends, explain variances, and provide useful financial insight to leadership. • Coordinate with treasury and execution teams on liquidity planning, budgeting, capital activity, and preparation of capital call and distribution communications. • Work with internal stakeholders to ensure acquisitions, funding events, and structural updates are accurately captured in financial and investor reporting. • Liaise with external tax advisors on filings, compliance matters, investor tax documents, registrations, and tax return review processes.
2026-11-04T14:38:46Z

FP&A Sr. Analyst

Torrance, CA
onsite
Permanent / Full Time
117000.00 - 135000.00 USD / Yearly
SENIOR FP& A ANALYST – MANUFACTURING | CALIFORNIARobert Half is partnering with a growing manufacturing organization in California to identify a Senior FP& A Analyst to join its finance team. This is an excellent opportunity for a finance professional who combines strong financial modeling skills with sound business judgment and enjoys partnering with leadership to improve forecasting, reporting, and business decision-making.Key Responsibilities<ul><li>Develop, maintain, and validate integrated financial models connecting the income statement, balance sheet, and cash flow across actuals, forecasts, budgets, and multiple planning scenarios.</li><li>Coordinate FP& A activities across an international team, establishing priorities and ensuring timely, high-quality deliverables.</li><li>Partner with department leaders to improve budgets and forecasts, challenge assumptions, and promote disciplined spending.</li><li>Analyze business performance, identify trends and risks, and provide actionable insights to senior leadership.</li><li>Prepare financial analysis and supporting materials for investor relations and earnings activities, including executive talking points and financial messaging.</li><li>Develop clear presentations and detailed reporting packages for executive leadership and Board meetings.</li><li>Analyze general ledger activity and partner with Accounting to improve cost center accuracy, accruals, and the quality of financial close results.</li><li>Support budgeting, forecasting, variance analysis, and recurring financial reporting.</li><li>Identify opportunities to improve FP& A processes, reporting, forecasting, and financial modeling efficiency.</li><li>Maintain assigned FP& A controls and documentation and partner with auditors during testing and review activities.</li></ul>Ideal Candidate<ul><li>Bachelor's degree in Finance, Accounting, Economics, or a related field.</li><li>5+ years of progressive FP& A, financial analysis, or corporate finance experience.</li><li>Strong financial modeling and forecasting skills with advanced Excel capabilities.</li><li>Experience building and working with three-statement financial models.</li><li>Strong understanding of budgeting, forecasting, variance analysis, and financial reporting.</li><li>Experience presenting financial information to senior executives and/or Boards.</li><li>Strong business partnership skills with the ability to challenge assumptions and influence decision-making.</li><li>Demonstrated experience with process improvement, automation, and developing more efficient reporting and planning processes.</li><li>Manufacturing experience strongly preferred.</li><li>International or multi-entity experience is a plus.</li></ul>Location: TorranceIf you are a Senior FP& A professional who enjoys financial modeling, executive reporting, process improvement, and partnering with business leaders, we would like to hear from you. For confidential consideration, please email your Robert Half recruiter. If you're not currently working with anyone at Robert Half, please click "Apply" or call 562-800-3963 and ask for David Bizub. Please reference job order number00460-0013512982 email resume to [email protected]
2026-11-02T23:58:44Z

Sr. Financial Analyst

Oshkosh, WI
onsite
Permanent / Full Time
100000.00 - 110000.00 USD / Yearly
We are looking for a Sr. Financial Analyst to support plant leadership by turning operational and financial data into actionable insights that improve profitability and working capital performance. This role partners closely with manufacturing teams in Oshkosh, Wisconsin to strengthen cost visibility, enhance reporting discipline, and guide decision-making with clear analysis. The ideal candidate brings strong analytical judgment, a solid understanding of plant finance, and the ability to communicate performance trends to both finance and operations stakeholders. Responsibilities: • Partner with site leadership to identify opportunities that improve manufacturing cost efficiency, cash performance, and overall margin results. • Own the excess and obsolete inventory review process, strengthening analysis methods and helping the business reduce exposure through better visibility and follow-through. • Produce recurring operational and financial reports that track key measures related to safety, quality, delivery, cost, and cash, while highlighting areas needing attention. • Maintain oversight of inventory and fixed asset reporting for the location, supporting data accuracy, reconciliation, and management review. • Build and refine analytical models that explain plant cost behavior, including material and conversion variances, productivity outcomes, and value stream performance. • Translate financial and operating results into concise updates for leadership, helping teams evaluate progress against goals and assess the impact of business decisions. • Investigate performance fluctuations by isolating drivers such as production volume, product mix, inflation, and productivity, and provide insight into percent-of-completion revenue recognition where applicable. • Evaluate spending against budget at the cost center level, identify trends, and explain the primary factors influencing variances. • Contribute to cross-functional improvement initiatives and, when needed, lead projects aimed at strengthening plant operations and financial performance. • Manage month-end close activities for the plant, including preparation of journal entries and submission of results through reporting tools.
2026-10-22T14:18:45Z

IT Support Specialist

Austin, TX
onsite
Temporary / Contract
28.00 - 32.00 USD / Hourly
Robert Half is actively partnering with an Austin-based client to identify an IT Support Specialist (contract). In this role, you are responsible for providing advanced technical support, systems administration, infrastructure maintenance, and project coordination for a multi-site organization. This role serves as an escalation point for complex technology issues while ensuring the stability, security, and performance of systems that support both clinical and business operations. This role is onsite in Austin, Tx. Key Responsibilities<ul><li>Provide Tier 2 support for escalated hardware, software, network, and system issues</li><li>Troubleshoot and support desktops, laptops, mobile devices, printers, VoIP systems, and other peripherals</li><li>Administer user accounts, permissions, group policies, and multi-factor authentication solutions</li><li>Support Microsoft 365, Active Directory, server environments, and endpoint management platforms</li><li>Assist with network administration, connectivity issues, wireless infrastructure, and firewall troubleshooting</li><li>Monitor system performance, availability, and security to ensure reliable operations</li><li>Support business-critical applications and coordinate issue resolution with vendors and internal stakeholders</li><li>Maintain technical documentation, knowledge base articles, and standard operating procedures</li><li>Participate in technology deployments, upgrades, hardware refreshes, and infrastructure projects</li><li>Identify and recommend process and technology improvements that enhance operational efficiency</li><li>Provide guidance and knowledge sharing to junior team members and end users</li><li>Ensure adherence to organizational security standards, compliance requirements, and IT best practices</li></ul>
2026-10-26T13:28:44Z

IT Technician

Dallas, TX
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
A growing organization is seeking a hands-on IT Manager to serve as the primary technology resource for a Dallas-based office and multiple field locations. This role is ideal for an experienced systems administrator, network administrator, or IT generalist who enjoys a mix of infrastructure support, networking, end-user technology, and project-based work.This is a highly visible position supporting both office and field operations while partnering closely with a larger corporate IT organization. Responsibilities:<ul><li>Deploy, configure, and support Windows, macOS, and mobile devices</li><li>Configure and troubleshoot routers, switches, wireless networks, VPN connectivity, DNS, DHCP, and TCP/IP networking</li><li>Support Microsoft 365 and Active Directory administration</li><li>Set up and maintain technology infrastructure at remote field locations and project sites</li><li>Troubleshoot laptops, printers, plotters, VoIP systems, and mobile devices</li><li>Manage IT inventory, asset tracking, procurement, receiving, deployment, and refresh activities</li><li>Support onboarding, access changes, terminations, and equipment recovery</li><li>Coordinate with vendors, service providers, and internal IT teams</li><li>Lead local technology projects including office relocations, hardware refreshes, and site deployments</li><li>Maintain security compliance standards including MFA, endpoint protection, encryption, and patching</li><li>Document systems, assets, procedures, and network diagrams</li></ul>
2026-10-23T18:53:44Z

IT Manager/Director

Hoboken, NJ
onsite
Temporary to Hire
39.59 - 45.84 USD / Hourly
We are looking for a hands-on IT leader to support and strengthen technology operations for an education/ non profit client near Hoboken, NJ. This contract to hire role is ideal for someone with prior education or non profit industry experience who can balance day-to-day technical troubleshooting with broader oversight of systems, vendors, and a small support team. The role requires a strong service mindset, the ability to communicate effectively with faculty, parents, and school leadership, and the confidence to guide infrastructure-related initiatives while remaining actively involved in technical work. Responsibilities:• Provide direct technical support for staff and school users, resolving hardware, software, and connectivity issues in a timely manner.• Oversee daily IT operations while leading and mentoring a small technology team to ensure dependable service delivery.• Administer core systems such as Active Directory and device configurations to maintain secure and efficient user access.• Coordinate with external vendors and infrastructure partners to support network performance, backups, and broader technology needs.• Manage school technology platforms, including an ERP, and help ensure systems are aligned with operational requirements.• Track, prioritize, and follow through on support requests using the existing ticketing process to maintain responsiveness and visibility.• Support the maintenance and improvement of network, server, and endpoint environments across the campus.• Communicate clearly with teachers, parents, and school administrators regarding technical issues, priorities, and solutions.
2026-10-16T17:03:59Z

Entry Level AML Analyst

Princeton, NJ
onsite
Temporary / Contract
21.00 - 23.00 USD / Hourly
We are looking for a detail-oriented Entry Level AML Analyst to support financial crime compliance efforts within a Financial Services environment in Princeton, New Jersey. This Long-term Contract position is a strong fit for someone beginning a career in financial analysis, compliance, or banking operations and interested in reviewing transactional activity for potential risk indicators. The role focuses on analyzing customer records, preparing clear written observations, and maintaining accuracy while working with high volumes of information. Responsibilities: • Examine customer accounts and transaction activity to identify unusual behavior, inconsistencies, or potential money laundering concerns. • Review compliance documentation and related case materials to support anti-money laundering and enhanced due diligence investigations. • Prepare concise written summaries that clearly document findings, observations, and recommended follow-up items. • Complete accurate and efficient data entry while maintaining the integrity of customer and transaction records. • Use Microsoft Excel to organize, track, and analyze compliance-related information and reporting details. • Support the preparation and review of currency transaction reporting and other required financial compliance records. • Escalate questionable activity or missing documentation to the appropriate team members for further review. • Maintain organized work output and follow established procedures in a deadline-driven environment.
2026-10-12T20:58:41Z

IT Manager/Director

Bronx, NY
onsite
Temporary / Contract
47.50 - 55.00 USD / Hourly
We are looking for an experienced IT Manager/Director to lead technology operations for a legal organization in Bronx, New York. This Long-term Contract position will oversee day-to-day IT service performance, team coordination, and the delivery of reliable technical support across the business. The role requires a hands-on leader who can work closely with stakeholders, strengthen operational processes, and help advance modernization efforts while maintaining strong service and security standards. Responsibilities: • Direct daily IT operations and ensure dependable service delivery across the organization. • Guide and mentor technical staff, set clear expectations, and maintain strong performance and accountability standards. • Administer support workflows by supervising ticket activity, escalations, incident resolution, and adherence to internal operational requirements. • Track service metrics, analyze recurring support trends, and identify opportunities to improve stability and responsiveness. • Act as the central liaison between IT and business teams to align technical services with organizational needs. • Oversee user lifecycle activities, including onboarding, offboarding, access administration, asset tracking, and maintenance of accurate technical documentation. • Manage relationships with external vendors, contractors, managed service providers, and other technology partners. • Contribute to technology and business systems improvement initiatives, including modernization, automation, process standardization, and change management efforts. • Enforce IT policies, security expectations, and established operational procedures across the environment.
2026-11-02T14:48:40Z

Exception Information Technology

Kansas City, KS
remote
Temporary / Contract
- USD / Hourly
We are looking for an experienced IT leader to oversee the user technical experience across Digital Workplace services in Kansas City, Kansas. This Long-term Contract position focuses on strengthening service readiness, improving end-user adoption, and ensuring support teams are prepared for successful production deployments. The role works closely with business leaders, project stakeholders, and technical teams to promote effective change management, high-quality documentation, and a consistently positive user experience. Responsibilities: • Lead the IT user technical experience function, guiding daily operations and setting priorities that support dependable service delivery and strong end-user outcomes. • Direct team scheduling, coverage planning, and on-call readiness while coaching staff through regular check-ins, performance discussions, and development planning. • Partner with Digital Workplace teams and business stakeholders to identify service improvement opportunities and enhance the quality of deliverables. • Create and maintain user-centered planning materials such as journey maps, personas, and design frameworks that align solutions with business goals and product direction. • Oversee knowledge base content, ensuring support documentation remains accurate, current, and useful for both technical teams and end users. • Coordinate training initiatives, awareness sessions, and product adoption activities that help business units understand and effectively use new tools and services. • Collect and evaluate user feedback through surveys, research activities, and usability reviews to drive continuous improvement and customer satisfaction. • Support deployments by organizing testing groups, tracking risks and issues, and working with project leaders to resolve concerns before and after production release. • Manage smaller initiatives independently, maintaining timelines, communication, and execution standards when formal project office support is not required. • Guide the development of wireframes, prototypes, and interaction concepts to ensure technology solutions remain consistent, intuitive, and aligned with user needs.
2026-11-03T14:28:40Z

Recruiter

Orlando, FL
onsite
Temporary to Hire
35.00 - 42.00 USD / Hourly
We are looking for an experienced Recruiter to support high-volume staffing needs for a growing organization in Orlando, Florida. This contract opportunity has the potential to become permanent and is ideal for a recruiting specialist who can manage full-cycle recruitment across entry-level and specialized roles while maintaining a strong candidate experience. The position follows a hybrid schedule and requires someone who is comfortable using sourcing tools, applicant tracking systems, and data tracking methods to keep recruitment activity organized and effective. Responsibilities: • Lead full-cycle recruitment efforts for high-volume openings, from sourcing and screening through interview coordination and offer support. • Build candidate pipelines for a range of positions, including call center, pharmacy technician, pharmacist, analyst, and clinical services roles. • Use LinkedIn Recruiter, Boolean search techniques, and targeted keyword strategies to identify and engage suitable talent. • Partner with hiring teams to understand staffing priorities, respond to staffing surges, and adjust recruitment strategies based on demand. • Conduct candidate interviews and evaluations to assess qualifications, experience, and alignment with role requirements. • Maintain accurate applicant records and workflow activity within the applicant tracking system and related recruiting tools. • Create and update spreadsheets and recruiting reports to monitor pipeline health, staffing progress, and sourcing outcomes. • Support a hybrid recruiting model by collaborating with stakeholders on site in Orlando, Florida on designated in-office days and working remotely as scheduled.
2026-11-05T18:48:45Z

IT Manager/Director

Fort Lauderdale, FL
onsite
Permanent / Full Time
125000.00 - 150000.00 USD / Yearly
We are looking for an experienced IT Manager/Director to serve as the central point of coordination between business teams, external technology providers, and key stakeholders in Fort Lauderdale, Florida. This role is focused on aligning business system needs with vendor-delivered services, guiding technology initiatives, and ensuring support processes run smoothly across the organization. The ideal candidate brings strong leadership in business systems, vendor oversight, and project execution, along with practical knowledge of Microsoft 365, Azure, Entra ID, Power Platform, and Microsoft Fabric. Responsibilities: • Act as the main contact for business users, third-party vendors, and technology partners to align priorities, resolve issues, and maintain effective communication. • Coordinate support operations by managing service requests, access needs, escalations, and follow-through with outsourced IT providers. • Oversee delivery of technology-related projects, ensuring timelines, business expectations, and vendor responsibilities remain on track. • Translate operational and business needs into clearly defined system requirements and work with partners to implement appropriate solutions. • Monitor vendor performance, service quality, and issue resolution to support reliable day-to-day technology operations. • Facilitate administration and governance activities related to Microsoft 365, Azure, Entra ID, Power Platform, and Microsoft Fabric in partnership with technical teams. • Support system updates and business-driven technology changes by coordinating stakeholders, approvals, and implementation activities. • Help ensure control, access, and security considerations are addressed during project planning and service coordination. • Maintain visibility into business system performance, recurring support trends, and opportunities for process improvement.
2026-10-21T12:53:47Z

IT Manager/Director

Lake Forest, IL
onsite
Permanent / Full Time
130000.00 - 160000.00 USD / Yearly
We are looking for an experienced IT Manager/Director to lead digital workplace operations in Lake Forest, Illinois. This role is responsible for maintaining reliable end-user technology services, improving the employee technology experience, and guiding day-to-day service delivery across core workplace platforms. The ideal candidate brings strong operational leadership, technical depth, and the ability to coordinate effectively with both internal stakeholders and external service partners. Responsibilities: • Oversee the daily delivery of digital workplace services, including endpoint administration, desktop standards, collaboration platforms, and identity-related solutions. • Maintain dependable and consistent IT services by tracking uptime, responsiveness, and overall platform performance against defined service targets. • Partner with internal support groups and third-party providers to align priorities, resolve issues efficiently, and sustain high-quality service delivery. • Direct the handling of incidents, user requests, root cause investigations, and change activities in accordance with established operational procedures. • Review service metrics regularly and lead remediation efforts when performance trends fall short of expected outcomes. • Establish and refine workstation and device management practices to support secure, standardized, and efficient user environments. • Drive operational improvements across digital workplace support processes to enhance service quality and user satisfaction.
2026-10-22T20:54:06Z

Software Support Technician

Phoenix, AZ
onsite
Temporary / Contract
21.85 - 24.00 USD / Hourly
We are looking for a Software Support Technician to provide hands-on technical support for hardware and proprietary software environments in Phoenix, Arizona. This Long-term Contract position is ideal for someone who enjoys troubleshooting devices, maintaining reliable workstation performance, and delivering responsive end-user assistance. The role supports a mix of Dell and Apple equipment and requires a practical approach to resolving technical issues across connected hardware and software systems. Responsibilities: • Diagnose and resolve day-to-day issues involving workstations, peripherals, and related computer hardware to minimize operational downtime. • Install, configure, and maintain Dell and Apple devices, ensuring systems are set up correctly for user needs and organizational standards. • Perform cable routing, connection setup, and hardware integration for desktops, peripherals, and other associated equipment. • Provide support for proprietary software applications, identifying problems, applying fixes, and escalating complex matters when necessary. • Track service activity, device status, and support findings using organized records and reporting tools such as Excel. • Assist with hardware measurements, validation, or metrology-related tasks where precision and documentation are required. • Query or review system data in Microsoft SQL to support troubleshooting, reporting, or basic technical analysis. • Contribute to updates, replacements, or changes in technical environments as assigned, including hardware and software support activities tied to operational improvements.
2026-10-30T21:18:45Z

Database Technology Manager

Dover, DE
remote
Temporary / Contract
- USD / Hourly
We are looking for an experienced Database Technology Manager to support and strengthen enterprise technology operations in Dover, Delaware. This Long-term Contract position is ideal for a hands-on leader who can oversee database-related environments while guiding infrastructure support across desktop, remote access, and cloud-connected systems. The role requires a strong technical background, sound judgment, and the ability to maintain reliable performance across business-critical platforms. Responsibilities: • Lead the administration and ongoing support of database technology environments to ensure stability, security, and consistent system availability. • Manage user access, directory services, and authentication processes within Active Directory to support organizational security standards. • Oversee Citrix-based platforms and remote desktop services, resolving access issues and improving end-user connectivity. • Direct desktop administration activities, including workstation support, configuration management, and deployment of hardware and software updates. • Coordinate troubleshooting and maintenance for computer hardware, ensuring timely resolution of technical issues across supported environments. • Support cloud-integrated infrastructure and related services within AWS, helping maintain performance, access, and operational continuity. • Monitor system health, investigate incidents, and implement corrective actions that reduce downtime and improve service reliability.
2026-10-21T16:04:24Z

IT Manager/Director

Media, PA
onsite
Permanent / Full Time
160000.00 - 170000.00 USD / Yearly
We are looking for an experienced IT leader to help guide technology operations and cybersecurity efforts for a growing, multi-entity organization in Media, Pennsylvania. This role partners closely with senior technology leadership to strengthen security practices, improve service delivery, and support practical business needs across multiple operating companies. The position is well suited for someone who combines technical depth with sound judgment and can grow into broader strategic responsibility over time. Responsibilities: • Partner with senior technology leadership to advance cybersecurity priorities and support the broader direction of IT across the organization. • Build strong working relationships with operating company stakeholders to understand business needs and deliver effective technology solutions. • Oversee the execution of security initiatives by coordinating internal teams, service providers, consultants, and external vendors. • Address day-to-day infrastructure and service-delivery challenges while maintaining alignment with established cybersecurity standards. • Contribute to IT planning activities, including budgeting, roadmap development, and evaluation of technology investments. • Guide vendor and partner performance to ensure reliable support, appropriate controls, and strong operational outcomes. • Provide leadership on cross-functional technology efforts and help align technical decisions with business objectives. • Support the ongoing improvement of core IT environments, including directory services, backup systems, network technologies, hardware, and configuration management practices.
2026-10-07T14:23:44Z

IT Manager/Director

Avenel, NJ
onsite
Temporary to Hire
55.41 - 64.16 USD / Hourly
We are looking for an experienced IT leader to oversee business applications and core infrastructure operations for a growing organization in New Jersey. This contract opportunity with permanent potential is well suited for someone who can provide hands-on technical guidance while shaping reliable, scalable support across multiple sites. The role requires a strong background in business applications, sound operational judgment, and the flexibility to travel as needed to support additional locations. Responsibilities: • Lead daily IT operations across business applications, user support, infrastructure, and hardware environments to ensure dependable service delivery. • Manage and maintain Active Directory administration, user access controls, and system configurations in alignment with security and operational needs. • Oversee backup and recovery processes, monitor system resilience, and help protect critical business data through effective continuity practices. • Support and optimize network and connectivity solutions, including Cisco-based technologies, to maintain stable and secure communication across locations. • Direct configuration management activities for devices, systems, and applications to promote consistency, compliance, and efficient change control. • Provide hands-on leadership for computer hardware deployment, troubleshooting, upgrades, and lifecycle planning across the organization. • Partner with business stakeholders to support and improve enterprise applications, with particular focus on environments requiring strong business applications experience. • Travel as needed to other locations to assess needs, coordinate support efforts, and ensure alignment of IT services and standards. • Help prepare for leadership continuity by documenting processes, strengthening team operations, and supporting a smooth transition of responsibilities over time.
2026-10-29T18:43:48Z

IT Endpoint Manager

San Antonio, Tx, TX
onsite
Permanent / Full Time
90000.00 - 105000.00 USD / Yearly
We are looking for an IT Endpoint Manager to oversee endpoint technology operations and guide the tools, processes, and people that keep device management running effectively. This role supports enterprise endpoint services across Windows and Apple environments, with responsibility for improving reliability, security, and deployment standards. Based in San Antonio, Texas, the position partners with technical teams and leadership to advance endpoint solutions, maintain service quality, and support evolving business needs. Responsibilities: • Lead and develop members of the configuration management team through day-to-day guidance, coaching, and skills development. • Direct the administration and enhancement of endpoint management platforms, including Microsoft Configuration Manager, Intune, Autopilot, and Apple Business Manager. • Oversee the deployment, testing, and ongoing support of operating systems, endpoint applications, and device management utilities across the enterprise. • Evaluate emerging technologies and recommend solutions that align with organizational requirements, scalability goals, and support needs. • Create and maintain technical documentation for endpoint systems, deployment procedures, configurations, and new platform capabilities. • Monitor endpoint services for performance issues, identify operational risks or bottlenecks, and work with stakeholders to implement improvements. • Manage endpoint-related projects, including scripting, application packaging, image management, provisioning, and software delivery. • Support compliance and audit readiness by reviewing endpoint practices, addressing gaps, and introducing corrective measures when needed. • Produce reporting on endpoint usage, service trends, and resource utilization to support planning and informed decision-making. • Oversee support workflows to ensure requests are handled accurately, consistently, and within expected service timelines.
2026-10-27T13:48:44Z

Sr. Manager, Business Intelligence

Bentonville, AR
onsite
Permanent / Full Time
95000.00 - 110000.00 USD / Yearly
We are looking for a strategic business intelligence leader to help translate operational needs into clear, data-informed solutions in Bentonville, Arkansas. This role partners with cross-functional teams to assess business processes, improve service-related workflows, and support decision-making through thoughtful analysis and documentation. The ideal candidate brings a strong background in business analysis, customer service environments, and agile delivery practices while driving continuous improvement across complex initiatives. Responsibilities:Client‑Facing Analytics & Strategic EnablementServe as a trusted analytics partner to Account Managers and client stakeholders by translating data into insights that inform inventory, supply chain, and shipment decisions. Proactively anticipate client needs, frame analyses around business impact, and support client discussions with clear, defensible recommendations.Inventory & On‑Shelf Availability (OSA) AnalyticsAnalyze store‑level and DC‑level inventory signals including on‑hands, weeks of supply, sell‑through, and inventory coverage. Identify and quantify risks related to out‑of‑stocks, phantom inventory, and excess inventory, and communicate implications in a way that supports timely corrective action with both internal teams and clients.Supply Chain & Purchase Order TrackingMonitor purchase orders end‑to‑end, including quantities, ship windows, and DC delivery timing. Identify misalignment between forecast, demand, and orders, and surface potential supply disruptions or fulfillment gaps early. Partner with Account Managers to translate supply flow risk into client‑ready insights and recommendations.Sales & Shipment Opportunity IdentificationEvaluate brand‑level sales relative to inventory and supply to identify situations where demand exceeds available inventory. Recommend incremental shipment opportunities tied to promotional activity, feature support, regional demand shifts, and inventory constraints, supported by data‑driven justification.Client‑Ready Dashboards (Scintilla & Power BI)Design, build, and maintain Power BI dashboards sourced from Scintilla data that visualize inventory health, sales versus forecast, supply flow, and lost sales. Ensure dashboards are intuitive, scalable, and structured for direct client consumption, enabling clients to quickly understand risks, opportunities, and required actions.Account Manager Partnership & Client EngagementPartner closely with Account Managers to prepare for client meetings, interpret analytical outputs, and confidently speak to insights. Support client conversations through structured data storytelling that connects analytical findings to clear business implications and recommended next steps.Insight Leadership & Analytical StandardsProvide analytical leadership by ensuring insights are methodologically sound, clearly communicated, and focused on decision impact. Set expectations for quality, consistency, and clarity in client‑facing analytics delivered by the team, reinforcing Business Intelligence as a strategic business partner rather than a reporting function.
2026-11-04T16:43:46Z

IT Manager/Director

West Chester, PA
onsite
Permanent / Full Time
150000.00 - 200000.00 USD / Yearly
We are looking for an experienced IT Manager/Director to lead technology operations and shape a practical, forward-looking IT strategy for our organization. This role will oversee day-to-day support, strengthen infrastructure and security, and partner with business leaders to identify solutions that improve performance and scalability. The ideal candidate brings a balance of operational leadership, technical depth, and business insight to guide teams, vendors, and technology investments toward measurable results. Responsibilities: • Direct the full scope of IT operations, ensuring systems and support services meet business needs and that technical issues are resolved efficiently with clear performance tracking. • Create and maintain a technology roadmap that connects infrastructure, applications, and future investments to organizational priorities and long-term growth. • Lead, mentor, and develop IT staff by building a capable team with the right mix of technical expertise, accountability, and growth opportunities. • Develop and enforce IT governance through documented policies, standards, and procedures that support consistency, reliability, and compliance. • Define service expectations and monitor key operational metrics such as availability, incident response, end-user satisfaction, project execution, and vendor results. • Partner with departments across the business to assess operational challenges, uncover efficiency opportunities, and recommend technology-driven improvements. • Oversee the planning and delivery of IT initiatives by setting priorities, allocating resources, and ensuring projects are completed on schedule and within approved budgets. • Advance the organization’s data and reporting capabilities to improve access to information and support faster, more informed decision-making. • Strengthen cybersecurity practices by enhancing controls, coordinating audit-related activities, and proactively reducing information security risk exposure. • Manage strategic vendor relationships, optimize the use of Microsoft 365 tools, and assess emerging technologies such as AI and data solutions for business value.
2026-11-05T14:18:43Z

IT Manager

New York, NY
onsite
Temporary / Contract
57.00 - 66.00 USD / Hourly
We are looking for an IT Manager to support a Financial Services organization in New York, New York through a Contract engagement. This position will oversee core end-user technology operations, coordinate external service providers, and strengthen access, device, and productivity systems across the environment. The role is well suited for someone who can balance day-to-day IT administration with process improvement, security-minded oversight, and planning for continued office growth. Responsibilities: • Direct the work of third-party managed service providers to ensure reliable delivery of IT support and infrastructure services. • Oversee employee onboarding and offboarding by preparing equipment, assigning system access, and removing permissions in a timely manner. • Administer Windows-based desktops and laptops, maintaining performance, configuration standards, and user readiness. • Support a workplace where employees operate across multiple devices and endpoints, ensuring consistent access and functionality. • Manage Microsoft 365 applications and related collaboration tools, including account administration and user support. • Evaluate and organize administrative privileges, user roles, and security settings to improve control across systems. • Contribute to governance of AI-enabled tools by managing access permissions and helping define appropriate usage controls. • Lead efforts to move legacy or remotely managed environments toward cloud-based identity and access management solutions, including Microsoft Entra ID. • Create and refine IT policies, documentation, and operational procedures while recommending technology improvements to support expansion.
2026-10-20T18:53:49Z

IT Systems Director

Atlanta, GA
onsite
Permanent / Full Time
170000.00 - 210000.00 USD / Yearly
We are looking for an experienced IT Systems Director to lead the evolution of our business systems environment in Atlanta, Georgia. This role will shape a more efficient, scalable technology foundation by improving system structure, strengthening data reliability, and aligning tools with operational goals. The ideal candidate brings strong expertise in Smartsheet, database strategy, and cross-functional collaboration, along with the ability to turn business needs into practical technical solutions. Responsibilities: • Direct the redesign of the organization’s Smartsheet environment to create a cleaner, more scalable framework that supports long-term growth. • Oversee the configuration and governance of Smartsheet assets, including dashboards, workflows, reports, forms, automations, and user permissions. • Define data standards and control practices that improve accuracy, consistency, and accountability across critical business information. • Collaborate with department leaders to assess operational needs and translate them into effective systems, reporting structures, and process improvements. • Lead database planning, implementation, and ongoing optimization across core platforms to support dependable reporting and decision-making. • Manage integrations between Smartsheet and other essential business applications, including finance, billing, and asset-related systems. • Reduce manual work by identifying automation opportunities, removing duplicate data, and improving system connectivity. • Oversee third-party IT vendors and managed service providers to ensure strong support for infrastructure, Microsoft systems, access controls, and cybersecurity operations. • Guide system enhancements, testing, documentation, user training, and data migration efforts to support adoption and operational continuity. • Serve as a strategic advisor to senior leadership on technology investments, system scalability, and information management priorities.
2026-11-03T13:38:43Z

IT Change Manager – Tax Modernization Project

Baltimore, MD
onsite
Temporary / Contract
55.41 - 75.05 USD / Hourly
We are looking for an experienced IT Change Manager to support a high-visibility tax modernization initiative. This long-term contract opportunity is suited for a detail-oriented individual who can guide organizational adoption, strengthen stakeholder engagement, and help teams navigate change within a complex public-sector environment. The role blends change leadership, communication planning, and business partnership to improve operational effectiveness and service outcomes for residents and businesses. Responsibilities: • Lead change management activities that support the successful adoption of technology and process improvements tied to the tax modernization program. • Develop and carry out communication, stakeholder engagement, and readiness strategies that help employees and business partners understand upcoming changes. • Partner with cross-functional teams to gather business needs, translate impacts, and align change plans with project goals and operational priorities. • Create and maintain business requirement documentation, training support materials, and adoption plans for affected departments and users. • Assess organizational impacts, identify resistance risks, and recommend practical actions that improve user readiness and participation. • Collaborate with technical and functional teams working across ERP and business application platforms, including Epicor and Oracle NetSuite-related environments. • Track change adoption metrics, collect feedback from stakeholders, and adjust engagement approaches to improve outcomes throughout the project lifecycle. • Support implementation coordination where system updates, integrations, or application enhancements require structured communication and end-user preparation.
2026-10-30T07:04:06Z

IAM Manager

Los Angeles, CA
onsite
Permanent / Full Time
200000.00 - 210000.00 USD / Yearly
Identity & Access Management (IAM) Manager Company OverviewAn established organization is seeking an Identity & Access Management (IAM) Manager to lead identity security initiatives across a complex enterprise technology environment. This role offers the opportunity to drive strategic security programs, improve operational maturity, and support the organization's ongoing technology and business transformation efforts. Role SummaryThe IAM Manager will be responsible for advancing the organization's identity and access management program, including strategy, governance, architecture, and day-to-day operations. This individual will work closely with technology and business stakeholders to strengthen access controls, enhance security processes, and support secure access across enterprise systems and applications. Key Responsibilities<ul><li>Lead the development and ongoing enhancement of the organization's identity and access management program.</li><li>Establish and maintain IAM policies, standards, governance practices, and operational procedures.</li><li>Develop strategic roadmaps and initiatives to improve identity security and access management capabilities.</li><li>Oversee authentication, authorization, user provisioning, access reviews, and identity lifecycle processes.</li><li>Partner with technology and business teams to implement secure and scalable access management solutions.</li><li>Support privileged access management, governance, compliance, and risk reduction efforts.</li><li>Drive process improvements through automation and operational efficiencies.</li><li>Provide guidance on access controls, identity-related risks, and security best practices.</li><li>Manage identity-related projects, technology implementations, and vendor relationships.</li><li>Establish metrics and reporting to measure program effectiveness and maturity.</li><li>Collaborate with stakeholders to improve security awareness and promote strong access management practices.</li></ul>
2026-10-23T17:38:45Z

Tech Support Manager

Medicine Park, OK
onsite
Permanent / Full Time
85000.00 - 950000.00 USD / Yearly
A company based in the Lawton, OK area is looking for a Manager of Field Services to lead the install, repair, and service-restoration teams across their service territory. This is a leadership opportunity for an experienced telecommunications field operations leader who can build high-performing teams, elevate service quality, and help deliver world-class broadband to rural communities. In this role, you will lead the field organization responsible for installing, maintaining, and troubleshooting telecommunications services and facilities. You will be accountable for installation and repair performance, customer experience in the field, technician development, safety, and operational efficiency. Candidates can live in the Oklahoma City or Tulsa area and be considered. Responsibilities:<ul><li>Direct install, repair, and service-restoration operations across the service territory.</li><li>Serve as the senior field point of contact for escalations and complex service issues.</li><li>Lead field supervisors and senior technicians, including hiring, scheduling, performance management, and succession planning.</li><li>Establish and enforce standards and SOPs for installation, testing, troubleshooting, splicing, and repair of fiber-optic and copper facilities and customer-premise equipment.</li><li>Drive Service Quality and Operational Performance </li></ul>
2026-11-06T19:28:41Z

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