<p>We are looking for an experienced Sr. NetSuite/Azure Administrator/Analyst to lead the configuration, support, and ongoing enhancement of critical business systems in St. Petersburg, Florida. This role blends deep NetSuite expertise with hands-on administration of connected SaaS platforms, integrations, and Microsoft cloud services. The ideal candidate will work closely with cross-functional teams to improve processes, strengthen system reliability, and deliver practical solutions that help the business operate more effectively.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the daily administration and continuous optimization of the NetSuite environment, including security roles, permissions, workflows, customizations, forms, dashboards, saved searches, and scheduled jobs.</p><p>• Maintain and support integrations across business applications through Celigo or similar iPaaS tools, resolving synchronization issues and preserving accurate data movement between systems.</p><p>• Provide administration and user support for connected platforms such as Shopify, Zendesk, Smartsheet, and Expensify, including configuration updates, access setup, issue resolution, and coordination with external vendors.</p><p>• Manage the full user account lifecycle within the Microsoft cloud ecosystem, including Entra ID provisioning, deprovisioning, Microsoft 365 licensing, group membership, and access governance.</p><p>• Administer single sign-on and application access controls across the business systems portfolio while enforcing security standards, least-privilege principles, and conditional access policies.</p><p>• Partner with Finance, Operations, and other stakeholders to gather business needs, translate requirements into system improvements, and help prioritize application changes with leadership.</p><p>• Contribute to AI-related initiatives by assessing, testing, configuring, and supporting AI capabilities within platforms such as NetSuite, Zendesk, and Microsoft 365 tools including Copilot.</p><p>• Develop reports, dashboards, and saved searches that improve operational visibility and support informed decision-making across departments.</p><p>• Deliver day-to-day troubleshooting for business applications and general IT requests, investigate root causes, and escalate complex issues to vendors when appropriate.</p><p>• Create automation scripts using PowerShell or comparable tools and maintain clear documentation for configurations, integrations, and business processes.</p>
<p>We are looking for an experienced Financial Analyst/Manager to oversee and enhance financial operations within a technology-driven environment. This role will focus on budgeting, forecasting, and financial reporting for IT projects, capital expenditures, and operational expenses. You will play a critical part in ensuring resource optimization, financial transparency, and the successful delivery of strategic initiatives. This is an in-office position with a phenomenal organization that offers career growth opportunities, exciting and challenging work, and excellent environment and highly competitive total compensation packages.</p><p><br></p><p>How You Will Make an Impact:</p><p>• Develop, implement, and monitor annual budgets and forecasts for IT operations and capital expenditures.</p><p>• Collaborate with IT leaders, project managers, and finance teams to create detailed budgets and financial plans for technology projects.</p><p>• Analyze and report on costs related to infrastructure, software, hardware, and cloud services.</p><p>• Manage vendor agreements and software licensing expenditures, ensuring compliance and cost efficiency.</p><p>• Partner with development teams to track financial performance and resource allocation for internal IT projects.</p><p>• Conduct variance and trend analyses to identify financial risks and opportunities, providing actionable recommendations.</p><p>• Prepare and present comprehensive financial reports to IT leadership and senior management on a monthly, quarterly, and annual basis.</p><p>• Maintain detailed tracking and reporting mechanisms for approved business cases and cost-benefit analyses.</p><p>• Design and refine dashboards, KPIs, and ad hoc reports to monitor technology investments and project outcomes.</p><p>• Lead initiatives to improve financial reporting processes and optimize resource utilization within the IT function.</p>
<p><strong>Job Title</strong></p><p>Third-Party Risk Analyst</p><p><br></p><p><strong>Company Overview</strong></p><p>A leading global professional services organization in the legal and business advisory space, headquartered in Los Angeles, California, is seeking a Third-Party Risk Analyst to join its growing IT Security team. The organization is known for its commitment to protecting sensitive client data and maintaining robust security standards across modern cloud and SaaS environments. With a strong global presence, the firm emphasizes innovation, collaboration, and operational excellence.</p><p><br></p><p><strong>Role Summary</strong></p><p>The Third-Party Risk Analyst plays a critical role in safeguarding the organization’s ecosystem by evaluating the security posture of external vendors and partners. This role focuses on conducting technical risk assessments across SaaS platforms, cloud environments, and hosted services while ensuring compliance with industry standards and client expectations. Based remotely, this position partners closely with IT security leadership and cross-functional stakeholders to mitigate risk and strengthen third-party security practices.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Conduct technical security assessments of third-party vendors across SaaS platforms, cloud infrastructure, and hosted services</li><li>Evaluate vendor security controls, including access management, encryption, and data protection practices</li><li>Review vendor documentation such as SOC 2 reports, ISO certifications, and security testing results</li><li>Assess cloud environments (AWS, Azure, GCP) for security configurations, segmentation, and identity controls</li><li>Analyze API security, including authentication methods, data transmission, and vulnerability risks</li><li>Evaluate DevSecOps maturity, including secure development practices and CI/CD pipeline security</li><li>Track and manage vendor risk findings, ensuring remediation efforts are completed in a timely manner</li><li>Support client-facing security activities, including questionnaires, audits, and compliance reviews</li><li>Collaborate with internal stakeholders to align vendor security with regulatory requirements (e.g., GDPR, CCPA)</li><li>Prepare risk reports and present key findings to leadership and cross-functional teams</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>$120,000 – $140,000 with discretionary bonus</li><li>Discretionary bonus eligibility</li><li>Comprehensive benefits package including medical, dental, and vision coverage</li><li>Flexible spending accounts (FSA) and 401(k) with profit sharing</li><li>Paid time off including vacation, sick leave, and personal days</li></ul><p><strong>Additional Details</strong></p><ul><li>Remote (must reside in proximity to a supported office region)</li><li>Core hours: 8:00 AM – 4:00 PM PT (7-hour workday)</li><li>Occasional travel may be required for vendor assessments</li><li>Collaborative environment with direct exposure to senior leadership and security stakeholders</li></ul>
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Stamford, Connecticut. This role focuses on maintaining workplace technology, resolving day-to-day hardware and software issues, and supporting a secure, productive desktop environment. The ideal candidate brings strong Microsoft ecosystem knowledge, clear communication skills, and a service-oriented approach to troubleshooting and user support.<br><br>Responsibilities:<br>• Deliver technical assistance for desktops, laptops, mobile devices, printers, scanners, meeting room technology, and other workplace equipment.<br>• Diagnose and resolve issues involving Windows systems, Microsoft 365 applications, email, collaboration tools, file storage, and endpoint performance.<br>• Administer core Microsoft 365 functions such as account setup, license assignment, mailbox support, group management, and access to Teams, OneDrive, and SharePoint.<br>• Support device management activities through Microsoft Intune, including enrollment, policy configuration, application deployment, and compliance monitoring.<br>• Maintain endpoint health by coordinating provisioning, patch installation, security baseline application, and device lifecycle tasks.<br>• Assist with user account administration, permissions, directory-related support, and basic troubleshooting of access or network connectivity problems.<br>• Follow service desk processes to document incidents, fulfill requests, update asset records, and create or maintain technical support documentation.<br>• Contribute to endpoint security efforts by supporting protection tools, compliance practices, backup awareness, and standard recovery procedures.
<p><strong><u>Service Management Centre (SMC) Analyst</u></strong></p><p><strong>Location:</strong> Hybrid/Onsite (as required) - Alpharetta, GA</p><p><strong>Duration:</strong> 6-12 Month Contract (Potential for Conversion)</p><p><strong>Pay Rate:</strong> $26 - $30/hr (only on W2)</p><p><strong>Shift:</strong> Thursday - Monday | 12:00 AM - 8:30 AM</p><p><br></p><p>About the Opportunity</p><p>Our client is transforming its Service Management Centre (SMC) from a traditional monitoring-focused operation into a modern Operational Command Center responsible for service reliability, major incident response, root cause analysis, and continuous service improvement.</p><p>This is an opportunity to join a team that sits at the heart of enterprise technology operations, partnering with engineering teams, cloud providers, service owners, and business stakeholders to maintain the stability and resilience of mission-critical services.</p><p>We're seeking an efficient, analytical individual who thrives in high-pressure environments, enjoys solving complex problems, and wants to help shape the future of IT operations rather than simply monitor alerts.</p><p>What You'll Be Doing</p><p>Major Incident & Operational Response</p><ul><li>Serve as the central coordination point during production incidents and service disruptions.</li><li>Lead major incident response activities and drive restoration efforts to resolution.</li><li>Coordinate technical teams across multiple support groups.</li><li>Evaluate business impact and ensure timely escalation of critical issues.</li><li>Facilitate incident bridge calls and maintain situational awareness throughout the incident lifecycle.</li><li>Deliver clear and effective communications to both technical and business stakeholders.</li></ul><p>Service Stability & Production Operations</p><ul><li>Monitor the health, availability, and performance of critical business services.</li><li>Analyze events, alerts, and operational trends to identify service-impacting issues.</li><li>Coordinate proactive remediation efforts to minimize risk and business disruption.</li><li>Support production environments spanning cloud, hybrid, and on-premises technologies.</li></ul><p>IT Service Management</p><ul><li>Support ITIL-based processes including:</li><li>Incident Management</li><li>Major Incident Management</li><li>Maintain accurate documentation and records within ServiceNow.</li><li>Promote operational excellence and process adherence.</li></ul><p>Problem Management & Root Cause Analysis</p><ul><li>Lead Root Cause Analysis (RCA) activities following major incidents.</li><li>Facilitate post-incident reviews and lessons-learned sessions.</li><li>Partner with technical teams to identify underlying causes and corrective actions.</li></ul><p>Continuous Improvement</p><ul><li>Challenge inefficient operational processes and recommend improvements.</li><li>Participate in automation and operational maturity initiatives.</li><li>Contribute to the future design and evolution of the Service Management Centre.</li></ul>
<p>We are looking for an experienced IT Support Analyst to join a collaborative technology team in Brunswick, Georgia. This contract-to-permanent opportunity is ideal for a hands-on, detail-oriented individual who can resolve technical issues across desktops, infrastructure, and networked systems while supporting a fast-paced transport environment. The role combines day-to-day user support with broader technical ownership, including system improvements, documentation, and project participation. Success in this position requires strong communication, sound troubleshooting ability, and a willingness to contribute to after-hours support coverage when scheduled.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for hardware, operating systems, business applications, and connectivity issues, ensuring timely resolution for end users.</p><p>• Maintain and troubleshoot core IT environments across servers, storage, telephony, networking, and cloud-based platforms.</p><p>• Coordinate technology upgrades and deployments by working closely with service providers, vendors, internal stakeholders, and IT team members.</p><p>• Support the administration and ongoing reliability of enterprise network services, including wireless, switching, routing, and access management tools.</p><p>• Improve and maintain monitoring, automation, and configuration practices to strengthen system performance and operational efficiency.</p><p>• Create and update thorough technical documentation for infrastructure, support procedures, and service-related activities.</p><p>• Oversee backup processes and contribute to incident response efforts to protect business systems and data availability.</p><p>• Track support trends, compile operational data, and prepare recurring or ad hoc reports for IT leadership and other business partners.</p><p>• Participate in an on-call rotation that includes evenings, weekends, and holidays as needed.</p>
<p>Overview</p><p>We are seeking a Desktop Support Specialist II to provide advanced technical support for end-user computing environments. This role supports desktops, laptops, printers, collaboration technologies, software applications, and network connectivity. The ideal candidate will have strong troubleshooting skills, experience with endpoint management tools, and a customer-focused approach to IT support.</p><p>Key Responsibilities</p><p><strong>Technical Support</strong></p><ul><li>Troubleshoot and resolve hardware, software, operating system, printer, and network connectivity issues.</li><li>Provide onsite and remote support for end users and business operations.</li><li>Deploy, configure, maintain, and replace desktops, laptops, peripherals, and software applications.</li><li>Manage endpoint devices using enterprise endpoint management tools.</li><li>Perform patching, security updates, vulnerability remediation, and system maintenance.</li><li>Support meeting room, audiovisual, and collaboration technologies.</li><li>Assist with technology rollouts, upgrades, migrations, and deployments.</li><li>Document incidents, service requests, troubleshooting steps, and technical solutions.</li><li>Collaborate with infrastructure, security, and engineering teams to resolve complex issues.</li><li>Analyze recurring issues and recommend long-term solutions and process improvements.</li></ul><p><strong>Operations & Service Delivery</strong></p><ul><li>Manage and prioritize incidents and service requests to meet service level expectations.</li><li>Maintain hardware and software inventories and assist with asset lifecycle management.</li><li>Support enterprise technology projects and operational initiatives.</li><li>Contribute to knowledge sharing, team training, and documentation efforts.</li><li>Participate in on-call and after-hours support as needed.</li></ul><p><br></p>
<p>A public-sector organization is seeking an Application Support Analyst to provide day‑to‑day operational support for internal application systems and end‑user technology. This role focuses on maintaining desktop environments, administering third‑party software, supporting business applications, and ensuring reliable operation of computer hardware, peripherals, and operating systems. The position requires a self‑motivated professional who can work independently, manage multiple tasks, and coordinate with external vendors when needed.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Support and maintain a Microsoft‑based desktop environment, including installation, configuration, and troubleshooting of computers, printers, and related peripherals.</li><li>Administer and support vendor‑provided application systems used across the organization.</li><li>Perform operating system installation, configuration, updates, and issue resolution.</li><li>Assist with job scheduling, documentation, and routine operational tasks for application software.</li><li>Provide end‑user support, training, and guidance to ensure effective use of technology resources.</li><li>Install and maintain digital display equipment as needed.</li><li>Utilize scripting tools such as PowerShell to automate tasks and improve efficiency.</li><li>Serve as a liaison between internal teams and external vendors to resolve technical issues.</li><li>Maintain accurate records of work activities using established ticketing and change‑management processes.</li><li>Support organizational needs during emergency situations as part of an emergency‑critical role.</li></ul><p><br></p>
<p>We are looking for a Data Analyst / CDP Developer to join a great organization in Southern California. This Long-term Contract position focuses on transforming customer data into reliable insights, strengthening platform performance, and supporting data-driven decisions across cross-functional teams. The role is ideal for someone who combines strong analytical thinking with hands-on development skills in SQL, Python, and cloud-based data environments. You will work onsite four days per week while partnering with technical and business stakeholders to improve data quality, workflow stability, and reporting accuracy.</p><p><br></p><p>Responsibilities:</p><p>• Examine customer event data and other high-volume datasets to uncover trends, confirm data integrity, and support informed business decisions.</p><p>• Develop, refine, and maintain complex queries across distributed data platforms such as Presto, Hive, and NoSQL environments.</p><p>• Use Python to streamline data processing, automate recurring tasks, and support platform integrations and operational workflows.</p><p>• Partner with engineering, analytics, marketing, and subject matter experts to gather requirements, validate outputs, and align solutions with business needs.</p><p>• Monitor and manage scheduled pipelines and workflow orchestration processes, resolving failures and improving overall job reliability.</p><p>• Perform investigative analysis to identify anomalies, test assumptions, and troubleshoot issues affecting data ingestion, transformation, and delivery.</p><p>• Strengthen data quality practices by implementing validation checks, alerts, and monitoring approaches that improve observability in production environments.</p><p>• Create clear documentation for data logic, business rules, workflows, issue resolution, and preventive actions using Confluence or similar tools.</p><p>• Apply version control and CI/CD standards to data scripts and related assets while helping maintain consistent development best practices.</p><p>• Ensure data handling activities follow privacy, compliance, and governance expectations when working with customer-level and production information.</p>
<p>We are looking for a Desktop Support Analyst to provide hands-on technical assistance. This position supports daily desktop, hardware, software, and user access needs while helping maintain reliable technology across office and production environments. The ideal candidate is comfortable troubleshooting a wide range of devices and applications, partnering with internal teams, and delivering practical support that keeps operations running smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Deliver front-line technical support for employees by resolving issues related to desktops, laptops, office applications, conferencing tools, and other workplace technology.</p><p>• Diagnose and address problems involving computer hardware, peripheral devices, and workstation performance in both administrative and operational settings.</p><p>• Install, upgrade, replace, and retire IT equipment as needed to maintain a dependable end-user computing environment.</p><p>• Support production-floor personnel by troubleshooting computers, controllers, and related technology used by operators, technicians, and maintenance staff.</p><p>• Administer user access through Active Directory, including account setup, group updates, permission changes, and related maintenance tasks.</p><p>• Serve as a key point of coordination with the external managed services provider to communicate support needs and help drive issue resolution.</p><p>• Track, organize, and maintain inventory of IT equipment and supplies to support efficient deployment and ongoing asset management.</p><p>• Set up and configure workstations, displays, monitor mounts, and similar end-user equipment to meet business needs.</p><p>• Provide guidance and informal training to users so they can make effective use of hardware, software, and collaboration tools while following secure practices.</p>
<p>We are seeking an experienced <strong>ERP Analyst</strong> to support, optimize, and enhance enterprise resource planning (ERP) systems across the organization. This role will partner with business stakeholders, technical teams, and vendors to drive system improvements, troubleshoot issues, support upgrades, and deliver solutions that improve operational efficiency.</p><p>The ideal candidate will have experience supporting <strong>Oracle, SAP, or Microsoft Dynamics 365 (D365)</strong> environments and a strong understanding of business processes across Finance, Supply Chain, Manufacturing, Procurement, or Operations.</p><p>Responsibilities</p><ul><li>Serve as the primary liaison between business stakeholders and technical teams for ERP-related initiatives.</li><li>Gather, document, and analyze business requirements and translate them into system solutions.</li><li>Configure, maintain, and support ERP modules within Oracle, SAP, or Microsoft Dynamics 365.</li><li>Troubleshoot system issues and coordinate resolution with internal teams and third-party vendors.</li><li>Support ERP upgrades, implementations, integrations, and enhancement projects.</li><li>Create functional specifications, process documentation, and user training materials.</li><li>Perform system testing, user acceptance testing (UAT), and validation activities.</li><li>Develop reports, dashboards, and analytics to support business decision-making.</li><li>Identify opportunities to streamline processes and improve system utilization.</li><li>Support data integrity, system governance, and compliance requirements.</li></ul><p><br></p>
<p>Robert Half is partnering with a company in Wisconsin to help them hire a Business Applications Analyst to join their IT team. This role is ideal for someone who enjoys supporting enterprise business applications, solving technical challenges, and partnering with users to improve business processes through technology.</p><p><br></p><p>In this role, you'll support critical business applications, develop reporting solutions, assist with system enhancements, and help deliver integrations and automation initiatives that improve efficiency across the organization. You'll work closely with business stakeholders, internal IT teams, and third-party vendors while gaining exposure to a variety of enterprise technologies and projects.</p><p><br></p><p>Responsibilities</p><ul><li>Provide day-to-day administration, support, troubleshooting, and maintenance for enterprise ERP and business applications.</li><li>Serve as a primary resource for application support, resolving user issues and providing second-level technical support.</li><li>Collaborate with business users to gather requirements, analyze business processes, and recommend system improvements.</li><li>Plan, test, and implement application enhancements, upgrades, and new functionality.</li><li>Create, maintain, and enhance SQL queries, stored procedures, and reports using SSRS or similar reporting tools.</li><li>Develop operational and business reports that improve access to critical data and support decision-making.</li><li>Support application integrations, APIs, and data exchange processes between enterprise systems.</li><li>Assist with maintaining and enhancing robotic process automation (RPA) workflows using UiPath or similar technologies.</li><li>Create and maintain technical documentation, system procedures, and end-user training materials.</li><li>Partner with internal teams and external vendors to support ongoing application improvements and technology initiatives.</li></ul><p><br></p>
<p> </p><p><strong>Key Responsibilities</strong></p><p><strong>Tyler Munis System Administration</strong></p><ul><li>Administer, configure, and maintain all Tyler Munis ERP modules </li><li>Manage system updates, patches, upgrades, and environment refreshes.</li><li>Monitor system performance, troubleshoot issues, and coordinate with Tyler Technologies as needed.</li><li>Maintain user roles, permissions, security settings, and workflow configurations.</li><li>Oversee data integrity, system logs, and scheduled jobs.</li></ul><p><strong>Technical Support & Maintenance</strong></p><ul><li>Perform routine system health checks, database maintenance tasks, and application monitoring.</li><li>Support integrations between Munis and other City systems (e.g., HRIS, financial systems, document management).</li><li>Assist with report development using tools such as <strong>Crystal Reports, SQL, SSRS</strong>, or Munis reporting utilities.</li><li>Participate in disaster recovery planning and testing for ERP systems.</li><li>Document system configurations, procedures, and technical workflows.</li></ul><p><strong>Customer Service & Functional Support</strong></p><ul><li>Serve as a primary point of contact for HR, Payroll, Finance/Accounting Stakeholders using Munis.</li><li>Provide Tier 2/Tier 3 support for functional and technical issues.</li><li>Train end users, develop user guides, and support onboarding for new staff.</li><li>Collaborate with business units to analyze needs, improve processes, and implement system enhancements.</li></ul><p><strong>Secondary Technical Skills (Preferred but Not Required)</strong></p><p>These skills are not mandatory but are highly valuable in supporting ERP ecosystem:</p><ul><li>SQL scripting and database query optimization</li><li>API or flat‑file integrations</li><li>Basic PowerShell or automation scripting</li><li>Experience with workflow automation tools</li><li>Familiarity with ITIL service management practices</li><li>Knowledge of financial, HR, payroll, or procurement business processes</li><li>Experience with cloud‑hosted Munis environments or hybrid infrastructure</li></ul><p><strong> </strong></p>
<p>We are looking for an IT Support Analyst to provide onsite technical assistance for end users in Albuquerque, New Mexico. This Long-term Contract position is ideal for someone who enjoys solving desktop support issues, assisting with hardware and software needs, and delivering dependable customer service in a hands-on environment. The role offers the opportunity to support daily IT operations while building practical experience across devices, applications, and user support functions.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite desktop and technical support for staff by diagnosing and resolving day-to-day hardware, software, and access issues.</p><p>• Set up, configure, and deploy end-user equipment, including desktop and laptop systems, peripherals, and related technology tools.</p><p>• Install, maintain, and troubleshoot operating systems, productivity applications, and business software used across assigned departments.</p><p>• Respond to service requests, assess user concerns, and provide timely solutions or escalate more complex problems when needed.</p><p>• Support account-related tasks such as Active Directory updates, access assistance, and basic user administration.</p><p>• Assist with system upgrades, device replacements, and rollout activities to ensure users remain productive during technology changes.</p><p>• Create reports, summaries, and other support documentation using available system and database information.</p><p>• Participate in routine technical analysis and help identify appropriate solutions based on operational needs.</p><p>• Provide occasional after-hours or weekend assistance when required to support business continuity.</p><p>Other duties as needed</p>
We are looking for a Business Data Analyst to transform complex data into clear, practical insights that support strategic decision-making. This role is based in White Plains, New York, and is well suited for someone who can bridge business needs with technical data solutions. The ideal candidate brings a strong analytical mindset, experience working with modern data platforms, and the ability to communicate findings effectively across diverse stakeholder groups.<br><br>Responsibilities:<br>• Analyze business and operational data to identify trends, uncover issues, and deliver actionable recommendations.<br>• Design, write, and optimize SQL queries to extract, validate, and manage data for reporting and analysis.<br>• Build and maintain dashboards and visual reports using tools such as Power BI or Tableau to support business visibility.<br>• Collaborate with technical teams and business partners to define data needs, translate requirements, and improve reporting solutions.<br>• Develop and support data pipelines or automated workflows using scripting or programming languages such as Python or Java.<br>• Apply data modeling and warehousing principles to structure information for accurate analysis and efficient access.<br>• Work with cloud-based data environments, including AWS or Azure, to support scalable analytics and data integration.<br>• Investigate data quality concerns and resolve complex data-related problems through structured analysis and testing.
We are looking for an experienced IT Data Analyst to join a Contract engagement supporting enterprise reporting and analytics efforts in Cedar Rapids, Iowa. In this role, you will work closely with business and technical partners to turn reporting needs into reliable, data-driven solutions that improve insight and decision-making. The ideal candidate brings strong analytical ability, hands-on data validation experience, and the communication skills needed to guide requirements from discovery through testing and delivery.<br><br>Responsibilities:<br>• Collaborate with business partners to capture reporting objectives, clarify analytical needs, and confirm that requirements are complete and actionable.<br>• Convert business goals into structured data specifications that support report development, analytics design, and downstream technical work.<br>• Examine datasets from multiple sources to identify data quality concerns, inconsistencies, and opportunities to strengthen reporting accuracy.<br>• Create and carry out validation and testing activities to confirm that reporting outputs are dependable, accurate, and aligned with business expectations.<br>• Perform data mapping, trace data movement across systems, and define relationships among source elements to support analysis and reporting solutions.<br>• Assist with user acceptance testing by documenting issues, coordinating follow-up, and helping drive timely resolution of defects or data discrepancies.<br>• Support enterprise analytics initiatives by contributing insights that improve reporting processes, data usability, and overall decision support.<br>• Work with cross-functional teams to troubleshoot reporting and data-related challenges in both relational and cloud-based environments.
<p>We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and upgrade operating systems and business software</p><p>• Set up and support computer hardware, monitors, network equipment, and peripherals</p><p>• Troubleshoot and resolve hardware, software, email, network, and peripheral issues</p><p>• Support users via centralized help desk and provide clear technical guidance</p><p>• Document equipment repairs, installations, and removals</p><p>• Train users on common business applications</p><p>• Contribute to system planning, hardware/software recommendations, and procedures</p><p>• Stay up to date on technology trends and make proactive suggestions</p><p>• Maintain user confidentiality and adhere to company protocols</p>
Position: Enterprise Applications Analyst (Supply Chain & Oracle Fusion)<br>Location: Near Overland Park KS area -- Hybrid weekly<br>Salary: $100,000 - $120,000 base + bonus + benefits<br><br>*** For immediate and confidential consideration, please APPLY and EMAIL YOUR RESUME to MEREDITH CARLE . My email can be found on my LinkedIn page. ***<br><br>Enterprise Applications Analyst (Supply Chain & Oracle Fusion)<br>Ready to influence how a global manufacturing organization designs and optimizes its supply chain future?<br>We're seeking an Enterprise Applications Analyst to serve as the bridge between Supply Chain leadership and Oracle Fusion. This is a highly visible role where you'll help shape business processes, solve complex operational challenges, and drive continuous improvement across procurement, planning, inventory management, and order fulfillment.<br>What You'll Do<br> • Partner with business leaders to identify supply chain improvement opportunities<br> • Translate business requirements into Oracle Fusion solutions<br> • Influence global process design, standardization, and best practices<br> • Evaluate Oracle roadmap enhancements and recommend strategic improvements<br> • Drive solution design, implementation, and continuous optimization efforts<br> • Help leadership avoid common ERP and supply chain pitfalls through expert guidance and recommendations<br>What We're Looking For<br> • Strong background in Supply Chain operations and business processes<br> • Hands-on Oracle Fusion ERP experience<br> • Experience supporting ERP implementations, enhancements, or transformations<br> • Ability to communicate with both technical and business stakeholders<br> • Strong consulting, problem-solving, and change management skills<br> • Global or international business experience is a plus<br>Why Join?<br> • High-impact role supporting a major enterprise transformation<br> • Opportunity to influence global supply chain strategy and technology decisions<br> • Collaborative, international environment<br> • Remote flexibility with monthly company-paid travel<br> • Competitive compensation plus bonus potential<br>If you enjoy solving business problems, improving supply chain operations, and leveraging Oracle Fusion to drive meaningful business outcomes, we'd love to connect.<br><br>*** For immediate and confidential consideration, please APPLY and EMAIL YOUR RESUME to MEREDITH CARLE . My email can be found on my LinkedIn page. Also, you may contact me at 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>We are looking for a Business Systems Analyst to support operational improvements and business process clarity for a customer-focused environment in Oakland, California. This role partners with stakeholders to evaluate current workflows, define practical solutions, and translate business needs into clear documentation for delivery teams. The ideal candidate brings strong analytical thinking, experience working in service-driven settings, and the ability to contribute effectively within Agile Scrum teams.</p><p><br></p><p>Responsibilities:</p><ul><li>Partner with business teams, IT, and vendors to deliver application solutions from planning through launch.</li><li>Develop deep knowledge of assigned systems and business processes.</li><li>Analyze needs, identify solutions, and provide strategic recommendations.</li><li>Advocate for user needs to ensure successful product outcomes.</li><li>Lead requirements gathering, documentation, and stakeholder collaboration.</li><li>Coordinate with technical teams on integrations and system functionality.</li><li>Configure, maintain, and support enterprise applications.</li><li>Manage testing, deployments, upgrades, and migrations.</li><li>Serve as a key liaison between business, IT, leadership, and vendors.</li><li>Foster teamwork, collaboration, and continuous product improvement.</li></ul>
<p><strong>Overview</strong></p><p>Our client is seeking a Tier 1 IT Support Technician to provide front-line technical support to employees across the organization. This is an excellent opportunity for someone with strong customer service skills and foundational IT support experience who is looking to grow within a Microsoft-based enterprise environment.</p><p>The ideal candidate will be comfortable troubleshooting hardware, software, user account, and connectivity issues while delivering excellent customer support in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for end-user technical support issues</li><li>Diagnose and resolve hardware, software, printer, and connectivity problems</li><li>Support Windows desktop and laptop environments</li><li>Create, manage, and troubleshoot user accounts and access permissions</li><li>Support Microsoft 365 applications including Outlook, Teams, Word, Excel, and OneDrive</li><li>Assist with password resets, account lockouts, and general access issues</li><li>Troubleshoot basic network connectivity and VPN-related issues</li><li>Document incidents, service requests, and resolutions in the ticketing system</li><li>Escalate complex issues to Tier 2, Systems, or Network Administrators when appropriate</li><li>Set up, deploy, and support desktops, laptops, mobile devices, and peripherals</li><li>Participate in workstation moves, adds, and changes as needed</li></ul><p><strong>*Please note: </strong>This position is onsite, Monday-Friday, in Augusta, GA. Please don't apply to this posting if you're not already local to the area and willing to work onsite</p>
<p>Robert Half is seeking an experienced <strong>IT Support Analyst II</strong> to support a client in the benefits administration and technology industry. This role will provide day-to-day technical support across a Windows-based environment, with a focus on Microsoft 365, Single Sign-On (SSO), Active Directory, applications, and endpoint-related issues.</p><p><br></p><p><strong>Duration</strong>: 3-month contract, with potential to extend or convert</p><p><strong>Location:</strong> North Seattle, Washington (100% onsite)</p><p><strong>Pay rate:</strong> $28-$32/hourly </p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide day-to-day technical support across <strong>Windows OS, Microsoft 365, SSO, and Active Directory</strong>.</li><li>Troubleshoot user access, account, authentication, application, and endpoint-related issues.</li><li>Support a <strong>hybrid Active Directory environment</strong>, including user accounts, permissions, and access-related troubleshooting.</li><li>Provide basic troubleshooting and support across the <strong>Microsoft 365</strong> environment.</li><li>Assist with <strong>application upgrades and ongoing application maintenance</strong>.</li><li>Support the IT team with ongoing and upcoming technology projects.</li><li>Troubleshoot hardware, software, and application issues and take ownership through resolution or appropriate escalation.</li><li>Document and manage support requests through <strong>Jira</strong>.</li><li>Provide technical support to employees as the organization continues expanding its return-to-office presence.</li></ul>
<p>We are seeking an experienced <strong>Senior Business Systems Analyst</strong> to support strategic initiatives and operational improvement efforts. This role collaborates with business leaders and cross-functional teams to evaluate organizational needs, analyze complex information, and develop technology-driven solutions that enhance business performance. The ideal candidate brings strong analytical skills, project leadership experience, and the ability to translate business objectives into effective system and process improvements.</p><p>Responsibilities</p><ul><li>Lead complex business and systems initiatives by evaluating current processes, identifying opportunities for improvement, and recommending solutions that align with organizational goals.</li><li>Partner with stakeholders across multiple functions to gather requirements, establish priorities, and translate business needs into clear functional and technical specifications.</li><li>Manage project planning and coordination activities, including timeline development, risk assessment, issue resolution, and successful implementation of solutions.</li><li>Analyze large and complex datasets using tools such as Power BI, SQL, and other reporting and analytics platforms to identify trends, insights, and improvement opportunities.</li><li>Evaluate system performance, data integrity, and workflow effectiveness to improve operational efficiency, accuracy, and overall business outcomes.</li><li>Develop and execute testing strategies for systems and applications, ensuring issues are identified, documented, and resolved prior to deployment.</li><li>Provide mentorship and guidance to team members by promoting best practices in business analysis, documentation, process improvement, and solution delivery.</li><li>Conduct research, assess emerging business needs, and present findings and recommendations to support strategic decision-making.</li><li>Collaborate with technical and business teams to ensure solutions are successfully implemented and adopted.</li><li>Perform other duties and responsibilities as assigned in support of organizational objectives.</li></ul><p><br></p>
<p>We are looking for a Sr. Application Analyst to support contract lifecycle technology and related business processes for a contract to permanent opportunity based in Arlington, Texas. This role focuses on translating operational needs into effective system solutions, improving platform functionality, and helping users work efficiently within a complex enterprise application environment. The ideal candidate will combine analytical thinking, application support experience, and strong collaboration skills to drive configuration updates, testing efforts, and ongoing process improvements.</p><p><br></p><p>Responsibilities:</p><p><strong>Primary focus: Icertis CLM Administration & Configuration</strong></p><p>• Drive platform configuration updates by gathering business needs, documenting functional requirements, adjusting system settings, and moving approved changes through testing and higher environments.</p><p>• Maintain and enhance contract-related structures such as templates, agreement categories, workflows, metadata, approval paths, and associated application settings to support evolving user needs.</p><p>• Organize enhancement requests into short Agile delivery cycles, helping teams prioritize work and release improvements on a consistent schedule.</p><p>• Partner with business stakeholders and technical teams to evaluate upcoming platform releases, assess operational impact, coordinate testing, and communicate new capabilities.</p><p>• Administer user access by setting up, modifying, and removing accounts, managing groups, and assigning permissions that align with role-based security standards.</p><p>• Provide day-to-day application support by investigating issues, resolving user questions, coordinating escalations, and serving as a point of contact with external product support teams.</p><p>• Oversee security and organizational setup within the system, including maintaining business units, groups, and access structures that reflect operational requirements.</p><p>• Perform critical data administration activities such as updating master data, loading historical records, removing outdated agreements, and maintaining document synchronization across linked records.</p><p>• Support integrations and downstream processes connected to enterprise platforms while helping preserve data accuracy, reporting reliability, and overall system performance.</p><p>• Create user guidance materials, deliver training, and encourage adoption of enhancements and new functionality across the business.</p>
<p>Robert Half is seeking an <strong>Operations Systems Analyst</strong> for a long-term contract opportunity with a large consulting firm. This role is a unique blend of <strong>operations, technology, and business analysis</strong>, supporting the implementation of the <strong>Helm CONNECT Personnel/Crewing module</strong>.</p><p><br></p><p><strong>Location:</strong> Seattle, WA (4–5 days onsite)</p><p><strong>Duration:</strong> Contract through June 2027</p><p><strong>Pay:</strong> Market Rate, (Approximately $50-$65/hourly)</p><p><br></p><p><strong>Job Duties:</strong></p><ul><li>Support the implementation, configuration, and ongoing administration of the Helm CONNECT Personnel/Crewing module. </li><li>Learn and support the organization's current crewing process, which is highly manual and heavily reliant on Excel. </li><li>Serve as the primary liaison between Crewing Operations, Dispatch, Operations, and IT. </li><li>Gather, analyze, and document business requirements and operational workflows. </li><li>Configure system functionality to align with business processes and operational needs. </li><li>Ensure the system reflects real-world crewing, scheduling, and vessel operations. </li><li>Participate in system testing, User Acceptance Testing (UAT), issue resolution, and end-user support. </li><li>Document current and future-state processes while identifying opportunities for operational improvements. </li><li>Build strong relationships with office personnel, vessel crews, and technical teams throughout the implementation. </li></ul>
<p>We are seeking a Senior ERP Functional Analyst to support and enhance a client's Infor M3 environment in Madison, Wisconsin. This role is responsible for providing functional expertise, system configuration support, troubleshooting, and implementation assistance while partnering closely with business and technical stakeholders. The ideal candidate combines deep ERP knowledge with a hands-on approach to improving system performance, streamlining business processes, and ensuring the long-term success of the platform in an onsite consulting environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide functional and technical support for the Infor M3 platform, ensuring the system effectively supports business operations and evolving organizational needs.</p><p>• Troubleshoot application issues, identify root causes of recurring problems, and implement practical solutions to maintain system stability and performance.</p><p>• Support ERP implementation initiatives through solution design, system configuration, testing, user acceptance activities, and post-go-live support.</p><p>• Collaborate with business stakeholders to gather requirements, evaluate enhancement requests, and recommend system improvements that align with operational goals.</p><p>• Configure and optimize ERP functionality to improve business processes, user experience, and overall system effectiveness.</p><p>• Coordinate with technical teams to support integrations between the ERP platform and other enterprise applications.</p><p>• Develop and maintain system documentation, configuration standards, support procedures, and user guidance to promote consistency and long-term maintainability.</p><p>• Work onsite with client teams four days per week to provide hands-on support, gather feedback, and contribute to ongoing ERP initiatives.</p><p>• Partner with infrastructure and operations teams to ensure the ERP environment remains reliable, secure, and aligned with broader technology initiatives.</p>