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1414 results for Client Services Associate in Secondary

Customer Service Representative
  • Phoenix, AZ
  • onsite
  • Temporary / Contract
  • 19.50 - 19.50 USD / Hourly
  • We are looking for a Customer Service Representative to support homeowners with a wide range of mortgage-related inquiries in Phoenix, Arizona. This is a Contract position suited for someone who brings a service-first mindset, communicates clearly, and can navigate both routine questions and more sensitive account matters. The ideal candidate will help create a positive customer experience while contributing to team goals in a fast-paced support environment.<br><br>Responsibilities:<br>• Assist homeowners by handling incoming questions related to online account access, escrow matters, payoff requests, and other mortgage servicing needs.<br>• Deliver courteous, solutions-oriented service during each interaction while maintaining a calm and detail-oriented approach.<br>• Identify customers who may qualify for refinancing and connect them with the appropriate internal lending team.<br>• Conduct outbound follow-up and collection calls for delinquent accounts, primarily those under 30 days past due, with occasional support on more overdue balances.<br>• Evaluate customer concerns and direct complex or escalated issues to the proper internal contacts for timely resolution.<br>• Use internal servicing systems to document interactions, complete account-related tasks, and support accurate case handling.<br>• Share practical feedback on tools and workflows to help improve the customer support experience and internal processes.<br>• Consistently work toward established productivity, quality, and service performance standards.
  • 2026-10-02T17:48:44Z
Customer Service Representative
  • Dallas, TX
  • onsite
  • Temporary / Contract
  • 17.41 - 20.16 USD / Hourly
  • We are looking for a Customer Service Representative to support a busy consumer products team in Dallas, Texas. This Long-term Contract position is ideal for someone who enjoys helping customers, managing orders accurately, and delivering detail-oriented service in a fast-paced call center setting. The person in this role will handle incoming inquiries, provide timely resolutions, and contribute to a positive customer experience across phone-based interactions.<br><br>Responsibilities:<br>• Respond to inbound customer calls with empathy and clear communication.<br>• Assist customers with product questions, service concerns, and general account-related inquiries.<br>• Enter customer orders accurately and update records to maintain complete and reliable information.<br>• Place outbound calls when follow-up is needed to confirm details, provide updates, or resolve outstanding issues.<br>• Document each interaction thoroughly to ensure service history is current and easy to reference.<br>• Work efficiently within a call center environment while maintaining service quality and response accuracy.<br>• Address customer concerns promptly and escalate more complex issues to the appropriate team when necessary.
  • 2026-10-20T14:23:44Z
Customer Service Representative
  • Santa Barbara, CA
  • onsite
  • Temporary / Contract
  • 20.00 - 21.00 USD / Hourly
  • We are looking for a dependable Customer Service Representative to support daily customer interactions in Santa Barbara, California. This Long-term Contract position is ideal for someone who enjoys helping customers, managing order details accurately, and handling a steady volume of phone-based communication. The role includes both customer support and administrative tasks, with training provided to help you succeed in the position.<br><br>Responsibilities:<br>• Respond to incoming customer calls professionally and provide timely assistance with questions, requests, and service needs.<br>• Place outbound calls as needed to follow up on customer inquiries, confirm information, or support ongoing service activities.<br>• Enter customer orders into internal systems with close attention to accuracy, completeness, and turnaround time.<br>• Maintain up-to-date records by inputting and reviewing customer and order information in company databases.<br>• Resolve routine service issues by gathering details, identifying solutions, and escalating more complex concerns when appropriate.<br>• Support day-to-day customer service operations by balancing phone communication with data entry and order-related tasks.
  • 2026-09-17T19:38:47Z
Customer Service Representative
  • Kansas City, MO
  • onsite
  • Temporary to Hire
  • 17.41 - 20.16 USD / Hourly
  • We are looking for a Customer Service Representative to join a team in Kansas City, Missouri in a contract-to-permanent capacity. This role focuses on delivering responsive support to policyholders, resolving service concerns with professionalism, and guiding customers through policy-related requests. The ideal candidate brings strong communication skills, confidence working with financial retirement products, and the ability to navigate web-based service tools in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to policyholder inquiries and concerns by phone and provide clear, timely follow-up on next steps and resolutions.<br>• Review and complete policy-related transactions, including value calculations, premium refunds, loan balances, loan interest refunds, and benefit-related requests.<br>• Assist customers with updates and modifications to existing policies while ensuring accuracy and compliance with company guidelines.<br>• Investigate service issues thoroughly and take ownership of resolving problems to achieve a positive customer experience.<br>• Interpret policy details and explain coverage provisions, account activity, and available options in a way customers can understand.<br>• Use web-based customer service platforms to document interactions, manage requests, and maintain accurate service records.<br>• Support inbound and outbound customer communication as needed to address pending items and confirm request completion.<br>• Carry out additional service and administrative tasks that contribute to smooth daily operations.
  • 2026-10-08T15:28:42Z
Customer Service Representative
  • Florence, KY
  • onsite
  • Temporary to Hire
  • 19.00 - 20.00 USD / Hourly
  • We are looking for a detail-oriented Customer Service Representative to join our team in Florence, Kentucky in a contract position with the potential to become permanent. This role supports issue resolution across invoicing, receiving, and returned materials, requiring strong analytical thinking and clear communication with vendors, service centers, and warehouse teams. The ideal candidate is comfortable working with data, navigating warehouse and business systems, and helping ensure billing and inventory records are accurate.<br><br>Responsibilities:<br>• Review invoice and receiving discrepancies to identify why billed quantities differ from materials recorded as received<br>• Coordinate with suppliers to confirm shipment details and verify whether questioned items were sent<br>• Partner with distribution center personnel to research and locate materials reported as missing<br>• Examine return issues involving materials sent back from service centers and determine the source of record variances<br>• Communicate with service center teams to validate return activity and gather supporting information<br>• Work closely with warehouse staff to track down missing returned items and resolve inventory questions<br>• Maintain accurate documentation of findings, updates, and resolution steps within company systems<br>• Provide additional customer service and operational support duties as business needs allow
  • 2026-10-15T14:33:50Z
Customer Service Representative
  • Chilton, WI
  • onsite
  • Temporary / Contract
  • 20.00 - 21.00 USD / Hourly
  • <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Chilton, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
  • 2026-10-14T22:48:49Z
Customer Service Representative
  • Waupaca, WI
  • onsite
  • Temporary / Contract
  • 20.00 - 21.00 USD / Hourly
  • <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Waupaca, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
  • 2026-10-14T23:13:45Z
Customer Service Representative
  • Pawtucket, RI
  • onsite
  • Permanent / Full Time
  • 50000.00 - 52000.00 USD / Yearly
  • <p>We are looking for a Customer Service Representative to support order management, customer communication, and quote preparation from our Pawtucket based client. This role is ideal for someone who thrives in a fast-paced setting, stays organized across multiple priorities, and takes pride in delivering responsive, accurate service. The position works closely with internal teams and customers to address questions, resolve concerns, and help strengthen ongoing business relationships.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders with a high level of accuracy and ensure each request is entered and updated promptly.</p><p>• Prepare pricing quotes and related customer documentation within expected turnaround times.</p><p>• Coordinate with cross-functional teams to confirm order details, maintain data accuracy, and support smooth processing.</p><p>• Partner with logistics and operations staff to help keep shipments and deliveries on schedule.</p><p>• Support issue resolution efforts by assisting with follow-up actions and communicating updates clearly to customers.</p><p>• Maintain customer account information, respond to inquiries professionally, and foster strong ongoing relationships.</p><p>• Review inventory information and customer demand activity to help address availability questions and order status concerns.</p><p>• Track open orders and backlogs, escalating concerns when needed to help meet service expectations.</p><p>• Contribute to a cooperative team environment while assisting with additional projects and administrative tasks as assigned</p>
  • 2026-10-13T17:58:40Z
Customer Service Representative
  • Richmond, VA
  • onsite
  • Temporary / Contract
  • 19.95 - 23.10 USD / Hourly
  • We are looking for a Customer Service Representative to support vendor and client outreach. This long-term contract opportunity is ideal for someone who communicates confidently, handles a fast-paced call environment, and takes pride in maintaining accurate account records. The person in this role will help guide contacts through payment-related questions, registration steps, and account completion while delivering a detail-oriented customer experience.<br><br>Responsibilities:<br>• Place a high volume of outbound calls to vendors and clients to confirm account details and payment information.<br>• Walk customers through available payment methods, enrollment steps, and account setup expectations with clarity and care.<br>• Enter new information and revise existing records in internal databases to keep account data current and accurate.<br>• Record conversation details, status updates, and planned follow-up actions after each customer interaction.<br>• Reconnect with vendors and clients to obtain missing documentation or complete unfinished registration requirements.<br>• Review account information, investigate inconsistencies, and resolve issues through research and direct outreach.<br>• Partner with internal teams to address account concerns and support timely processing of outstanding items.<br>• Consistently achieve daily expectations for call activity, service quality, productivity, and customer support performance.
  • 2026-10-05T18:08:45Z
Customer Service Representative
  • Florence, WI
  • onsite
  • Temporary / Contract
  • 20.00 - 21.00 USD / Hourly
  • <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Florence, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. </p><p><br></p><p><strong> Why Join Us? </strong></p><ul><li>Opportunity to transition into a permanent position </li><li>Meaningful work supporting a mission-driven organization </li><li>Collaborative and supportive team environment </li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees </li></ul><p><strong>Key Responsibilities </strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency. </li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources. </li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail. </li><li>Document customer interactions thoroughly to ensure complete and up-to-date records. </li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates. </li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals. </li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution. </li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others. </li><li>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</li></ul>
  • 2026-10-14T22:43:43Z
Customer Service Representative
  • Bridgewater, NJ
  • onsite
  • Temporary / Contract
  • 23.00 - 27.00 USD / Hourly
  • <p>We are seeking a Customer Service Representative to provide exceptional customer support and ensure accurate order processing. This role serves as a key point of contact for customers, handling inquiries, resolving issues, and coordinating with internal teams to support order fulfillment and customer satisfaction.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process customer orders accurately, ensuring all account details, pricing, and order information are entered correctly.</li><li>Provide customers with updates on order status, shipping schedules, delays, and additional information needed to complete requests.</li><li>Respond to customer inquiries and resolve issues in a professional and timely manner.</li><li>Monitor and manage online orders, process updates, and maintain ongoing communication with customers.</li><li>Maintain accurate records of customer interactions, concerns, and resolutions.</li><li>Collaborate with internal departments, including sales, marketing, production, and shipping, to support customer needs.</li><li>Answer inbound calls and provide information regarding products, services, and company offerings.</li><li>Process credit card transactions and assist with shipment tracking, delivery coordination, and issue resolution.</li><li>Prepare quotes, create purchase orders, process invoices, maintain files, review reports, and support special projects as needed.</li></ul><p><br></p>
  • 2026-09-23T21:03:47Z
Customer Service Representative
  • San Francisco, CA
  • onsite
  • Temporary / Contract
  • 22.80 - 26.40 USD / Hourly
  • We are looking for a Customer Service Representative to join our team in San Francisco, California on a Contract basis. In this role, you will support customers by providing clear guidance, addressing questions thoroughly, and helping each interaction move forward efficiently. The ideal candidate brings a service-focused approach, maintains dependable queue coverage, and contributes to a smooth application and support experience for every customer.<br><br>Responsibilities:<br>• Assist customers through inbound and outbound interactions, offering clear direction and ensuring they understand next steps without feeling rushed.<br>• Handle customer inquiries with accuracy and completeness, gathering the right information and providing well-informed responses on the first interaction whenever possible.<br>• Enter and update order or application details carefully to reduce delays, minimize incomplete submissions, and keep records current.<br>• Monitor open cases and follow up proactively so pending items continue moving toward resolution instead of remaining stalled.<br>• Maintain consistent availability during scheduled hours, including reliable on-queue presence and timely attendance.<br>• Respond constructively to feedback, adjust performance based on coaching, and apply guidance to improve service quality.<br>• Support call center operations by documenting conversations thoroughly and escalating issues appropriately when additional assistance is needed.
  • 2026-10-14T15:58:40Z
Legal Assistant (Korean Speaking)
  • Costa Mesa, CA
  • onsite
  • Temporary to Hire
  • 29.29 - 33.91 USD / Hourly
  • We are looking for a bilingual Legal Assistant to join an international law firm in California in a contract-to-permanent capacity. This position is well suited for a detail-oriented individual who can balance legal support, client-facing communication, and administrative coordination in a fast-moving environment. The role works closely with attorneys and serves as a key point of contact for Korean- and English-speaking clients, while helping keep matters organized and on schedule.<br><br>Responsibilities:<br>• Support attorneys with a blend of legal and administrative tasks, helping maintain efficient day-to-day practice operations.<br>• Manage calendars, schedule meetings, and track important deadlines to ensure timely follow-up on active matters.<br>• Draft, revise, format, and proofread legal documents, correspondence, and other materials with a strong eye for accuracy.<br>• Communicate clearly and effectively with clients, counsel, and external partners in both Korean and English.<br>• Organize physical and electronic files, maintain matter records, and assist with document management processes.<br>• Review incoming mail and correspondence, route items to the appropriate parties, and monitor next steps as needed.<br>• Prepare reports, presentations, and other support materials for attorneys and internal stakeholders.<br>• Assist with billing support, time entry, and general office coordination, while contributing to special projects as assigned.<br>• Help manage court-related and electronic filing activities, including tracking filing requirements and deadlines for litigation matters.
  • 2026-10-11T20:28:44Z
Customer Service Representative
  • Wilmington, MA
  • onsite
  • Permanent / Full Time
  • 50000.00 - 60000.00 USD / Yearly
  • <p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience. A Bachelor's Degree is preferred. </p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
  • 2026-10-01T20:25:30Z
Customer Service Representative
  • Lombard, IL
  • onsite
  • Temporary / Contract
  • 18.00 - 18.50 USD / Hourly
  • We are looking for a Customer Service Representative to support a manufacturing-related operation in Lombard, Illinois. This Contract position is ideal for someone who communicates clearly, handles customer concerns effectively, and enjoys resolving issues in a fast-paced environment. The person in this role will assist callers with program-related questions, document interactions thoroughly, and help ensure a positive service experience across phone and email channels.<br><br>Responsibilities:<br>• Respond to inbound calls promptly and courteously while maintaining a detail-oriented and service-focused approach.<br>• Investigate customer questions related to photo enforcement programs and provide accurate, clear information to resolve concerns.<br>• Record detailed summaries of customer interactions and outcomes in the designated tracking system each day.<br>• Escalate complex or sensitive matters to the Team Lead quickly to support timely resolution.<br>• Guide customers through payment transactions, including assistance with credit card processing for violation-related payments.<br>• Monitor email and internal communication channels daily to stay informed and respond to service-related updates.<br>• Perform administrative support tasks such as data entry, order-related updates, and other assigned customer service duties.<br>• Support appointment scheduling or outbound follow-up communication when needed to address customer needs.
  • 2026-10-20T14:58:44Z
Customer Service Representative
  • Oshkosh, WI
  • onsite
  • Temporary / Contract
  • 20.00 - 21.00 USD / Hourly
  • <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Oshkosh, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p>
  • 2026-10-14T23:18:44Z
Customer Service Representative
  • Wausau, WI
  • onsite
  • Temporary / Contract
  • 20.00 - 21.00 USD / Hourly
  • <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Wausau, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
  • 2026-10-14T22:53:48Z
Customer Service Representative
  • Cerritos, CA
  • onsite
  • Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a Customer Service Representative to join a team in California on a contract basis with the potential for a permanent position. This position is ideal for someone who enjoys helping customers, managing a high volume of communication, and keeping information accurate across multiple systems. The role combines phone support, written correspondence, and administrative coordination to ensure a smooth customer experience.<br><br>Responsibilities:<br>• Handle incoming customer calls with professionalism, provide timely assistance, and resolve routine questions or service concerns.<br>• Place outbound calls as needed to follow up on requests, confirm details, or support ongoing customer interactions.<br>• Respond to email inquiries clearly and courteously while maintaining accurate records of each communication.<br>• Enter orders and update customer information in internal systems with close attention to accuracy and completeness.<br>• Schedule appointments and coordinate timing details to support customer needs and internal workflow.<br>• Welcome and assist visitors in the showroom, offering product or service guidance and directing requests appropriately.<br>• Perform data entry tasks and maintain organized documentation to support daily customer service operations.<br>• Use Microsoft Excel and Microsoft Word to prepare, track, and manage customer-related information and routine reports.
  • 2026-10-21T00:03:45Z
Customer Service Representative
  • Menasha, WI
  • onsite
  • Temporary / Contract
  • 20.00 - 21.00 USD / Hourly
  • <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Menasha, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
  • 2026-10-14T22:58:44Z
Customer Service Representative-Spanish Bilingual
  • Fridley, MN
  • remote
  • Temporary / Contract
  • 24.00 - 28.00 USD / Hourly
  • <p>We are seeking a dedicated Spanish Bilingual Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p><br></p>
  • 2026-10-01T17:28:46Z
Sr. Customer Service Representative
  • Monroe, OH
  • onsite
  • Temporary to Hire
  • 22.00 - 24.00 USD / Hourly
  • We are looking for a Sr. Customer Service Representative to join a manufacturing organization in Monroe, Ohio in a contract capacity with the potential to become permanent. This role is ideal for a customer-focused individual who can manage order activity, respond to client needs with confidence, and coordinate across teams to deliver a smooth service experience. The position requires strong communication, attention to detail, and a proactive approach to resolving issues from initial request through final completion.<br><br>Responsibilities:<br>• Manage purchase order and lease processing across the company’s product and service offerings with a high level of accuracy and timeliness.<br>• Respond to inbound customer questions by providing clear information, resolving concerns, and guiding clients to appropriate solutions.<br>• Coordinate with cross-functional teams to monitor inquiries, orders, and lease requests through each stage of completion.<br>• Take ownership of customer complaints and service incidents, driving follow-up actions and ensuring issues are fully resolved.<br>• Maintain a consistent, high-quality customer experience by communicating updates and next steps throughout the service process.<br>• Track individual performance against established service metrics and work to meet or exceed expectations.<br>• Participate in required training programs to strengthen product knowledge, service skills, and role-related capabilities.
  • 2026-09-28T12:33:44Z
Customer Service Representative
  • Keshena, WI
  • onsite
  • Temporary / Contract
  • 20.00 - 21.00 USD / Hourly
  • <p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Keshena, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
  • 2026-10-14T23:03:59Z
Spanish Bilingual Customer Service Representative
  • Chicago, IL
  • onsite
  • Temporary / Contract
  • 20.00 - 23.00 USD / Hourly
  • <p>We are looking for a Bilingual Customer Service Representative to support a non-profit organization serving members in Chicago, Illinois. This Long-term Contract position is ideal for someone who brings a calm, service-focused approach to high-volume phone support and enjoys helping people understand policies, required documentation, and next steps. The role requires strong attention to detail, reliable attendance, and confidence working across web-based systems and standard office applications.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming member calls in a courteous, compassionate, and detail-focused manner while resolving questions efficiently.</p><p>• Record detailed and accurate notes during each interaction and enter member information into internal systems with a high level of precision.</p><p>• Explain program guidelines, coverage details, policies, and follow-up actions so members clearly understand what to expect.</p><p>• Guide callers on documentation requirements and practical steps needed to complete requests or move cases forward.</p><p>• Process service-related updates and order entry tasks while maintaining data accuracy and timely follow-through.</p><p>• Use tools such as SharePoint, web-based member platforms, and Microsoft Office applications to manage information and support daily operations.</p><p>• Handle both inbound and outbound communication as needed to provide updates, clarify information, and complete service requests.</p><p>• Contribute to additional customer support activities and administrative tasks assigned by leadership in support of team goals.</p>
  • 2026-09-24T15:53:47Z
Customer Service Representative
  • Matawan, NJ
  • onsite
  • Temporary / Contract
  • 19.00 - 20.00 USD / Hourly
  • We are looking for a Customer Service Representative to join a contract assignment in New Jersey. In this role, you will support customers by handling order-related questions, resolving concerns, and delivering a detail-focused service experience across a high-volume call center environment. This opportunity is well suited for someone who communicates clearly, stays organized, and can remain dependable throughout the full contract period, including required peak business days and scheduled Saturdays based on workload.<br><br>Responsibilities:<br>• Handle incoming customer contacts regarding order progress, account activity, purchase history, and updates to existing orders.<br>• Address questions about products and purchases while guiding customers toward accurate and timely solutions.<br>• Resolve complaints and service issues by identifying root causes, explaining available options, and following through to completion.<br>• Build customer confidence through attentive listening, thoughtful communication, and helpful product and service education.<br>• Stay current on merchandise availability, promotional activity, catalogs, and scheduled events in order to provide accurate information.<br>• Support seasonal campaigns and new product initiatives by responding to customer interest and reinforcing current offerings.<br>• Process transactions such as refunds, exchanges, replacements, and coupon-related requests with close attention to accuracy.<br>• Identify opportunities to recommend relevant products or direct customers to the appropriate internal resource when specialized support is needed.<br>• Use Zendesk and related customer service tools to document interactions and manage requests efficiently.<br>• Complete additional service-related tasks and team support duties as assigned by leadership.
  • 2026-10-19T19:48:45Z
Customer Service Representative
  • Morris Plains, NJ
  • onsite
  • Temporary to Hire
  • 23.75 - 30.00 USD / Hourly
  • <p>We are looking for a Customer Service Representative to join a pharmaceutical organization in Morris Plains, New Jersey on a contract-to-permanent basis. In this role, you will support customers through responsive communication, accurate order handling, and close coordination with internal teams to help ensure timely product delivery. This position is well suited for someone who combines strong customer care instincts with careful data entry and a sense of urgency in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer questions through phone, email, and fax, providing clear updates on orders, product availability, and service-related concerns.</p><p>• Enter and process customer orders with a high degree of accuracy while meeting time-sensitive shipping expectations.</p><p>• Assist customers with order access and navigation within online purchasing and controlled ordering platforms.</p><p>• Monitor shipments from release through delivery and provide status updates when needed.</p><p>• Record shipment and order information in internal systems with careful attention to detail.</p><p>• Maintain customer account documentation, including licenses and authorized delivery contacts, to support compliant order fulfillment.</p><p>• Partner with account managers and cross-functional teams to review unresolved issues and help drive timely resolution.</p><p>• Document, investigate, and escalate exceptions such as shortages, damaged goods, and delivery problems.</p><p>• Issue customer communications and service notifications as required while following established operating procedures and company policies.</p><p>• Provide administrative and sales support as needed to help maintain efficient customer service operations.</p>
  • 2026-10-15T18:23:44Z
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