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11 results for Service Desl in Seattle, WA

Help Desk Support Technician

Issaquah, WA
onsite
Temporary
27.00 - 33.00 USD / Hourly
Robert Half is seeking a Help Desk Support Technician to support a government organization based in Issaquah. This role involves Tier 1 ticketing support for internal users. The position is Hybrid – Onsite 3 days a week and is a 6-month contract opportunity with the potential to Convert. Apply today! Job Details: Schedule: Monday – Friday 8-5pm PST Duration: 6-month contract with opportunity to convert Location: Hybrid, in office 3 days a week in Issaquah Job Responsibilities: <ul><li>Test, diagnose and resolve end user desktop hardware, OS, and application problems, including the ability to identify desktop application interdependencies and or conflicts.</li><li>Coordinate with vendors for hardware parts, repairs, and replacements.</li><li>Troubleshoot printer, copier and scanner problems.</li><li>Create, Rebuild and optimize operating system images and install new device hardware.</li><li>Create and manage user and group accounts in a hybrid Active Directory/Office 365 environment.</li><li>Respond to end-user requests for service on problematic systems and/or equipment. </li><li>Manage helpdesk ticket system, distribute incoming tickets to IT team members.</li><li>Act as a point of escalation for system and application analyst team. </li><li>Participate in team technology training regimen to stay current. </li></ul>
2026-04-09T23:08:42Z

Help Desk Manager

Seattle, WA
onsite
Permanent
90000.00 - 120000.00 USD / Yearly
Help Desk Supervisor permanent • Permanent • Onsite in Seattle, WA Job Summary Robert Half hiring for a Help Desk Supervisor to join our client and lead day‑to‑day IT support operations and ensure exceptional service for attorneys, staff, and firm leadership. This role combines team leadership with hands‑on technical escalation, driving service excellence, process improvement, and operational consistency across the Help Desk. The position is fully onsite at the firm’s Seattle office and includes participation in an after‑hours on‑call rotation. Roles & Responsibilities Leadership & Team Management Oversee, coach, and support a team of Help Desk technicians and analysts. Set performance expectations, manage reviews, and support hiring and onboarding. Serve as the main escalation point for complex technical issues. Promote a culture of high-quality service and operational accountability. Help Desk Operations Manage ticket intake, prioritization, and resolution within the firm’s Zoho environment (ServiceNow or similar experience welcome). Track and improve SLAs, response times, and resolution quality. Provide advanced troubleshooting for hardware, software, and system issues. Identify recurring issues and implement proactive, long-term solutions. Maintain documentation, processes, and support procedures. Cross-Department Collaboration Partner with attorneys, business teams, and firm leadership to address technology needs. Work with the Support Trainer to deliver effective onboarding and user education. Maintain clear communication between IT and internal stakeholders. Compliance, Projects & Governance Ensure IT processes meet legal industry standards, especially around data security. Support firmwide technology initiatives, including system upgrades and deployments. Contribute to resource planning, budgeting, and vendor coordination. Participate in a rotating after-hours support schedule. Compensation & Benefits Salary: $90,000–$120,000 DOE + Annual discretionary and merit increases Benefits Include: Medical, dental, and vision insurance 401(k) with employer match + profit sharing Paid holidays, PTO, parental leave Commuter benefits Disability & life insurance Community service leave Wellness programs detail oriented training and development opportunities across firm offices Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job that matches faster.
2026-03-18T18:28:42Z

Service Desk

Seattle, WA
onsite
Temporary
25.00 - 30.00 USD / Hourly
Robert Half is seeking a Service Desk Contractor to provide frontline technical support to internal users in a fast-paced, enterprise environment. The position is 100% onsite in Seattle, WA, that contract. Apply Today! Job Details: Schedule: Monday-Friday 8-5pmDuration: Short Term Contract Location: Seattle, WA Key Responsibilities<ul><li>Serve as the first point of contact for IT support, resolving issues or escalating as needed</li><li>Monitor and respond to incoming requests via phone, email, and ticketing systems</li><li>Troubleshoot and resolve issues related to: </li><li>Hardware and workstations</li><li>Software and Microsoft 365 applications</li><li>Login/access issues, including MFA</li><li>Mobile devices and Intune/Company Portal</li><li>Accurately document, track, and update tickets within the service desk system</li><li>Follow established IT processes, security protocols, and validation procedures</li><li>Support onboarding and offboarding activities, including device setup and user guidance</li><li>Collaborate with internal IT teams to ensure timely resolution of incidents</li><li>Deliver a high-quality, customer-focused support experience</li></ul>
2026-04-02T23:33:39Z

Help Desk/Desktop Support Analyst

Seattle, WA
remote
Temporary
24.00 - 29.00 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Seattle, Washington. In this long-term contract role, you will provide essential technical support to address user issues, manage service tickets, and troubleshoot both hardware and software problems. This is an excellent opportunity to contribute to a fast-paced environment while expanding your expertise in IT support. Responsibilities: • Respond promptly to service desk tickets, ensuring timely resolution of technical issues. • Troubleshoot hardware problems, including desktops, laptops, and peripherals, to maintain smooth operations. • Provide effective software support for applications such as Microsoft Office 365, Adobe, and other specialized tools. • Manage user accounts, including Active Directory tasks and password resets. • Address and resolve issues related to Windows 10 operating systems. • Collaborate with the team to support upcoming roll-outs and deployments, including company-wide AI integration. • Offer creative solutions to unique challenges, especially when working with accounting-specific software like Caseware. • Ensure consistent documentation of issues and resolutions to improve service desk efficiency. • Work closely with third-party vendors to escalate and route calls when necessary. • Maintain a high level of customer satisfaction by delivering attentive and courteous support.
2026-04-13T17:18:41Z

Software Developer

Bellevue, WA
remote
Temporary
40.00 - 50.00 USD / Hourly
Robert Half is seeking a Senior QA / SDET (Automation-Focused) to support an insurance organization. This role involves supporting and stabilizing an enterprise portal platform following recent team restructuring, while helping expand automated testing capabilities across UI and backend services. The position is remote and is a long-term contract opportunity with potential to extend. Apply today! Job Details:Schedule: Standard business hours Duration: Long-term contract Location: Remote Job Responsibilities:<ul><li>Serve as a senior-level QA resource providing primary QA support for an enterprise portal platform</li><li>Execute and maintain UI automation using Cypress</li><li>Perform API testing across multiple backend services using Postman and code-based automation frameworks</li><li>Contribute to and expand automated API testing using Cucumber / BDD-style frameworks</li><li>Perform manual release testing and QA triage as needed (~40% of role)</li><li>Act as primary QA support for incidents originating from call center escalations</li><li>Investigate issues, validate defects, and partner with developers to resolve code-level problems</li><li>Write and maintain clear, comprehensive test cases and test documentation</li><li>Run SQL Server queries to validate test data and test scenarios</li><li>Work within existing Azure DevOps (ADO) pipelines to execute automated tests (QA does not build or modify pipelines)</li></ul>
2026-03-25T20:38:44Z

SDET

Bellevue, WA
remote
Temporary
40.00 - 50.00 USD / Hourly
Robert Half is seeking a Senior QA / SDET (Automation-Focused) to support an insurance organization.This role involves supporting and stabilizing an enterprise portal platform following recent team restructuring, while helping expand automated testing capabilities across UI and backend services. The position is remote and is a long-term contract opportunity with potential to extend. Apply today! Job Details:Schedule: Standard business hoursDuration: Long-term contractLocation: Remote Job Responsibilities:<ul><li>Serve as a senior-level QA resource providing primary QA support for an enterprise portal platform</li><li>Execute and maintain UI automation using Cypress</li><li>Perform API testing across multiple backend services using Postman and code-based automation frameworks</li><li>Contribute to and expand automated API testing using Cucumber / BDD-style frameworks</li><li>Perform manual release testing and QA triage as needed (~40% of role)</li><li>Act as primary QA support for incidents originating from call center escalations</li><li>Investigate issues, validate defects, and partner with developers to resolve code-level problems</li><li>Write and maintain clear, comprehensive test cases and test documentation</li><li>Run SQL Server queries to validate test data and test scenarios</li><li>Work within existing Azure DevOps (ADO) pipelines to execute automated tests (QA does not build or modify pipelines)</li></ul>
2026-04-13T17:18:41Z

Workplace Exp Sr Coordinator

Bellevue, WA
remote
Temporary
24.00 - 25.00 USD / Hourly
We are looking for a Workplace Experience Senior Coordinator to provide exceptional customer service and operational support in a detail-oriented office environment. This is a contract position based requiring in-person attendance for a two-week assignment with the possibility of extension. The role involves managing front desk operations, coordinating activities, and ensuring seamless workplace experiences for employees and visitors. Responsibilities:• Greet visitors with a detail-oriented approach, issue visitor and parking passes, and ensure adherence to security protocols.• Escort guests to designated locations and assist in coordinating recreational, dining, and business activities as requested.• Handle janitorial and maintenance work orders, resolving issues with vendors or staff as necessary.• Address inquiries and complaints from employees, guests, and coworkers, escalating matters when required.• Provide administrative support, including office supply management, meeting coordination, and care of office equipment.• Prepare customized client materials while adhering to brand guidelines.• Follow property-specific security and emergency procedures, ensuring safety protocols are upheld.• Identify and resolve typical and atypical challenges within the workplace using established solutions.• Deliver consistent, high-quality services and information that impact team success.• Adhere to standardized procedures and practices while receiving moderate supervision.
2026-04-10T13:08:42Z

Datacenter Technician

Tukwila, WA
onsite
Contract / Temporary to Hire
30.00 - 35.00 USD / Hourly
Robert Half is seeking a Data Center Technician to support financial client based in Tukwila, WA. This individual will serve as the sole local technician, responsible for maintaining data center infrastructure, coordinating installations and decommissions, and ensuring optimal performance of critical systems. Apply today! Duration: 6 months with potential to extend long term Location: 100% Onsite in Tukwila and occasional travel (reimbursed)Schedule: Tuesday - Saturday - 5pm to 1am PST Key Responsibilities:<ul><li>Serve as the primary on-site Data Center Technician for Washington-based facilities </li><li>Oversee and execute hardware installations, decommissions, and upgrades </li><li>Rack, stack, and cable servers, routers, and network equipment </li><li>Troubleshoot issues across servers, switches, and networking components </li><li>Perform structured cable management across high-density infrastructure </li><li>Update and maintain accurate records within internal databases and Excel spreadsheets </li><li>Work within a ticketing system to track, prioritize, and resolve technical requests </li><li>Support hardware environments including a variety of network brands and hardware. </li></ul>
2026-03-30T15:24:07Z

Receptionist 4

Seattle, WA
onsite
Temporary
24.00 - 26.00 USD / Hourly
We are looking for a friendly and organized Receptionist to join our team on a contract basis in Seattle, Washington. In this role, you will oversee the reception area of a dynamic office, ensuring smooth daily operations and excellent client-facing experiences. This position requires you to be onsite in Seattle, WA, have a keen attention to detail, strong communication skills, and proficiency in administrative tasks. Responsibilities:• Welcome employees and visitors, issue badges, and ensure proper check-in procedures are followed.• Maintain and audit badge access records using Excel to deactivate or create new building elevator badges as needed.• Assist new employees with Oracle badge activation and access level adjustments.• Handle incoming requests and escalate or distribute them to the appropriate team members.• Submit work orders and tickets for building-related issues while coordinating with vendors or facilities teams.• Receive and log packages and mail accurately into tracking systems.• Provide support for administrative tasks such as printing, catering coordination, and transportation services.• Monitor voicemail messages and ensure timely responses.• Collaborate with the mailroom clerk and facilities team to ensure efficient operations.• Troubleshoot badge and building access issues in coordination with the facilities team.
2026-03-30T20:04:08Z

HR Generalist

Tacoma, WA
onsite
Temporary
36.00 - 42.00 USD / Hourly
We are looking for an experienced HR Generalist to join our team in Tacoma, Washington. This is a long-term contract position that offers the opportunity to contribute to various human resources functions, including recruitment, payroll coordination, and employee relations. The ideal candidate will be adaptable, detail-oriented, and skilled in managing HR processes with a proactive approach. Responsibilities: • Manage end-to-end recruitment processes for non-executive positions, ensuring a seamless candidate experience. • Develop and deliver engaging presentations using PowerPoint, showcasing attention to detail and adaptability. • Monitor payroll activities managed by the parent company, addressing errors and ensuring accurate documentation. • Oversee workers’ compensation claims, including follow-ups and proactive claim management. • Collaborate with teams to cascade organizational goals effectively and maintain alignment with company objectives. • Handle employee relations matters, fostering a positive and productive work environment. • Support onboarding initiatives to ensure smooth integration of new hires into the organization. • Assist with maintaining HR documentation and compliance with company policies and procedures. • Contribute to safety programs by managing claims and promoting workplace safety practices. • Utilize HRIS systems to maintain accurate records and streamline HR processes.
2026-04-17T19:03:56Z

Corporate IT Reporting Manager

Bellevue, WA
remote
Permanent
130000.00 - 160000.00 USD / Yearly
We are looking for an experienced Manager to oversee data governance and reporting processes within our Investment Accounting and Reporting team. This role requires a strong focus on data integrity, reconciliation, and compliance while driving automation and continuous improvement initiatives. The ideal candidate will bring expertise in managing data workflows, quality monitoring, and cross-functional collaboration. Responsibilities:• Develop and implement data governance frameworks, including standards, lineage, and definitions for critical data elements.• Monitor and manage data quality processes, utilizing metrics and systematic controls to ensure accuracy and resolve exceptions.• Oversee reconciliation processes across accounting systems, source data, and general ledger to guarantee data completeness and timely issue resolution.• Manage governance and documentation for tools such as Power BI, Alteryx, SharePoint, and Cadency, ensuring compliance and version control.• Ensure the integrity of data used in statutory reporting, executive dashboards, and management reporting.• Lead initiatives to automate data transformations, reconciliations, and report generation for efficiency.• Maintain and enhance documentation, including process narratives, control descriptions, and data dictionaries.• Collaborate with internal teams including Reporting, Actuarial, Investments, and IT to align data processes and objectives.• Coordinate responses to audits and regulatory inquiries, providing thorough documentation and insights.• Supervise and mentor team members, encouraging attention to detail and continuous learning. The salary range for this position is $130,000 to $160,000 + discretionary bonus. Benefits:M/D/VLife and AD& D insuranceSTD/LTD401k with match3 weeks PTO + 7 flex days10 paid holidays5 days sick leave
2026-04-03T22:43:46Z