4 results for Recruiting Manager in Seattle, WA

Help Desk Manager

Seattle, WA
onsite
Permanent
90000.00 - 120000.00 USD / Yearly
Help Desk Supervisor permanent • Permanent • Onsite in Seattle, WA Job Summary Robert Half hiring for a Help Desk Supervisor to join our client and lead day‑to‑day IT support operations and ensure exceptional service for attorneys, staff, and firm leadership. This role combines team leadership with hands‑on technical escalation, driving service excellence, process improvement, and operational consistency across the Help Desk. The position is fully onsite at the firm’s Seattle office and includes participation in an after‑hours on‑call rotation. Roles & Responsibilities Leadership & Team Management Oversee, coach, and support a team of Help Desk technicians and analysts. Set performance expectations, manage reviews, and support hiring and onboarding. Serve as the main escalation point for complex technical issues. Promote a culture of high-quality service and operational accountability. Help Desk Operations Manage ticket intake, prioritization, and resolution within the firm’s Zoho environment (ServiceNow or similar experience welcome). Track and improve SLAs, response times, and resolution quality. Provide advanced troubleshooting for hardware, software, and system issues. Identify recurring issues and implement proactive, long-term solutions. Maintain documentation, processes, and support procedures. Cross-Department Collaboration Partner with attorneys, business teams, and firm leadership to address technology needs. Work with the Support Trainer to deliver effective onboarding and user education. Maintain clear communication between IT and internal stakeholders. Compliance, Projects & Governance Ensure IT processes meet legal industry standards, especially around data security. Support firmwide technology initiatives, including system upgrades and deployments. Contribute to resource planning, budgeting, and vendor coordination. Participate in a rotating after-hours support schedule. Compensation & Benefits Salary: $90,000–$120,000 DOE + Annual discretionary and merit increases Benefits Include: Medical, dental, and vision insurance 401(k) with employer match + profit sharing Paid holidays, PTO, parental leave Commuter benefits Disability & life insurance Community service leave Wellness programs detail oriented training and development opportunities across firm offices Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job that matches faster.
2026-03-18T18:28:42Z

HR Generalist

Tacoma, WA
onsite
Temporary
33.00 - 38.00 USD / Hourly
We are looking for an experienced HR Generalist to join our team in Tacoma, Washington. This contract position offers an opportunity to contribute to various HR functions, including employee relations, benefits administration, and onboarding processes. The ideal candidate will bring expertise in human resources and a commitment to fostering a positive workplace environment. Responsibilities: • Manage employee relations by addressing concerns, resolving conflicts, and ensuring compliance with company policies. • Oversee onboarding procedures to ensure new hires are effectively integrated into the organization. • Administer benefit programs, including enrollment, changes, and employee inquiries. • Utilize HRIS systems to maintain accurate employee records and generate reports. • Develop and update departmental standard operating procedures (SOPs) to ensure consistency. • Handle workers' compensation cases, ensuring proper documentation and compliance with legal requirements. • Coordinate corporate recruiting efforts to attract and retain top talent. • Prepare and maintain documentation for various HR processes and initiatives. • Create job aids and training materials to support employee development. • Ensure compliance with employment laws and regulations in all HR practices.
2026-03-14T01:48:42Z

Project/Program Manager III

Seattle, WA
onsite
Temporary
65.00 - 74.00 USD / Hourly
Role OverviewWe are seeking an experienced temporary Program Manager to provide operational coverage for the AMX Talent Empowerment team through the end of 2026. This role supports two critical areas: HRPex Product Operational Support and Business Operations.This is a high‑impact, execution‑focused role ideal for someone who thrives in ambiguous environments, can quickly ramp up with minimal oversight, and is comfortable managing multiple workstreams simultaneously. The ideal candidate is highly organized, detail‑oriented, and capable of balancing hands‑on operational work with broader business coordination.This role provides essential continuity during a period of planned leave coverage and will work closely with senior team members to maintain program momentum. Key ResponsibilitiesHRPex Product Operational Support<ul><li>Conduct deep dives into product operational and case management issues to identify root causes and coordinate resolution</li><li>Perform hands‑on troubleshooting and triage for product‑related operational gaps</li><li>Execute manual operational tasks in support of the HRPex product suite, including data clean‑up, process documentation, and issue tracking</li><li>Analyze data and perform impact assessments to inform resolution plans and operational decisions</li><li>Partner with product, technical, and operations teams to ensure continuity of support during team transitions</li></ul>Business Operations Support<ul><li>Manage and coordinate the monthly Gemba program, including scheduling, logistics, and follow‑up actions</li><li>Prepare and distribute Monthly Business Reviews (MBRs) and line‑of‑business updates</li><li>Support planning and execution of HRP roadshows, including content coordination and stakeholder communications</li><li>Manage ITDS and case management ticketing setup and clean‑up, ensuring accurate tracking and resolution workflows</li><li>Serve as a reliable operational partner across cross‑functional business rhythms, reporting cycles, and team meetings</li><li>Track goals, action items, and follow‑ups to keep programs and teams on plan</li></ul>Day‑to‑Day Activities<ul><li>Review and analyze case management data and operational issues</li><li>Collaborate with technical and business partners to resolve product and operational gaps</li><li>Perform light data analysis (not a heavy analytics role) to support operational decision‑making</li><li>Own routine business operations work, including MBR preparation, goal tracking, team check‑ins, and program housekeeping</li><li>Support and optimize ticketing workflows, including CTIs, ticket routing, and resolution tracking</li></ul>
2026-03-17T14:48:41Z

Research Project Manager

Seattle, WA
onsite
Temporary
70.00 - 73.00 USD / Hourly
Robert Half is partnering with our client, a global leader in digital media and entertainment technology, to identify a Research Project Manager to support a high-impact research and innovation organization. This role will drive the coordination and execution of research investment programs in collaboration with universities, industry collaborators, and standards organizations. The ideal candidate brings strong experience managing research partnerships, academic collaborations, and publication programs while operating in a fast-paced, highly innovative environment. Duration: 7-month contractLocation: Seattle, WA (Onsite)Pay Rate: $70-73/hourHours: 40 hours/week Position Overview:The Research Project Manager will coordinate strategic research initiatives across internal teams and external partners, including universities, industry standards bodies, and research collaborators. This role focuses on establishing scalable processes, aligning research investments, and supporting publication and conference engagement strategies. The Research PM will collaborate closely with scientists, research leaders, and external institutions to ensure programs are executed effectively and aligned with broader organizational goals. The ideal candidate brings strong program management experience, academic partnership expertise, and the ability to communicate complex research initiatives to senior leadership. Key Responsibilities:<ul><li>Drive coordination and execution of research investment programs across multiple teams and external academic and industry partners</li><li>Establish standardized processes, guidelines, and goals to scale research initiatives across teams and geographies</li><li>Manage relationships with universities, research institutions, and external collaborators, including negotiating contracts and partnership agreements</li><li>Coordinate research publication pipelines, conference participation, and engagement with industry standards organizations</li><li>Facilitate research program reviews with senior scientists and leadership to assess progress and align initiatives with business and customer outcomes</li><li>Prepare executive business reviews, program updates, and strategic recommendations for senior leadership</li><li>Track program milestones, set deadlines, assign responsibilities, and summarize progress for stakeholders</li><li>Identify opportunities to improve research program efficiency and scalability</li><li>Support strategic hiring initiatives including research scholars and intern programs</li><li>Facilitate cross-organizational discussions on research priorities, program direction, and risk management related to publications, patents, and research outputs</li><li>Organize and support biannual science summit events, including coordination of training programs and collaboration sessions for research teams</li><li>Monitor research outputs including publications, patents, and collaboration outcomes, ensuring alignment with organizational strategy</li></ul>
2026-03-06T18:04:12Z