Add your latest resume to match with open positions.
4 results for Helpdesk Technician in Seattle, WA
- Seattle, WA
- onsite
- Permanent
- 90000 - 120000 USD / Yearly
- Help Desk Supervisor permanent • Permanent • Onsite in Seattle, WA <br> Job Summary Robert Half hiring for a Help Desk Supervisor to join our client and lead day‑to‑day IT support operations and ensure exceptional service for attorneys, staff, and firm leadership. This role combines team leadership with hands‑on technical escalation, driving service excellence, process improvement, and operational consistency across the Help Desk. The position is fully onsite at the firm’s Seattle office and includes participation in an after‑hours on‑call rotation. <br> Roles & Responsibilities Leadership & Team Management Oversee, coach, and support a team of Help Desk technicians and analysts. Set performance expectations, manage reviews, and support hiring and onboarding. Serve as the main escalation point for complex technical issues. Promote a culture of high-quality service and operational accountability. Help Desk Operations Manage ticket intake, prioritization, and resolution within the firm’s Zoho environment (ServiceNow or similar experience welcome). Track and improve SLAs, response times, and resolution quality. Provide advanced troubleshooting for hardware, software, and system issues. Identify recurring issues and implement proactive, long-term solutions. Maintain documentation, processes, and support procedures. Cross-Department Collaboration Partner with attorneys, business teams, and firm leadership to address technology needs. Work with the Support Trainer to deliver effective onboarding and user education. Maintain clear communication between IT and internal stakeholders. Compliance, Projects & Governance Ensure IT processes meet legal industry standards, especially around data security. Support firmwide technology initiatives, including system upgrades and deployments. Contribute to resource planning, budgeting, and vendor coordination. Participate in a rotating after-hours support schedule. Compensation & Benefits Salary: $90,000–$120,000 DOE + Annual discretionary and merit increases Benefits Include: Medical, dental, and vision insurance 401(k) with employer match + profit sharing Paid holidays, PTO, parental leave Commuter benefits Disability & life insurance Community service leave Wellness programs detail oriented training and development opportunities across firm offices Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job that matches faster.
- 2026-03-20T00:00:00Z
- Bellevue, WA
- onsite
- Temporary
- 27 - 32 USD / Hourly
- <p>Robert Half is searching for a <strong>Help Desk Support Technician</strong> to support a wellness/fitness client in Bellevue, WA! This primary responsibility of this Help Desk Support Technician is resolving incoming issues as received and work in a team environment offering excellent customer service with strong technical skills. </p><p><br></p><p><strong>Duration: </strong>Long-term contract</p><p><strong>Schedule: </strong>Monday-Friday (8AM-5PM)</p><p><strong>Location:</strong> Bellevue, Washington (100% Onsite</p><p> </p><p><strong>Job responsibilities:</strong></p><ul><li>Provide on-site technical support for hardware and software.</li><li>Provide end user desktop and networking support with other technicians via phone, email, and in person to a user base.</li><li>Respond to calls, and email requests, for technical, desktop, and server support by working troubles tickets as directed.</li><li>Setup and maintain printer queues for each site; evaluate the overall printing process.</li><li>Perform other tasks as assigned.</li></ul>
- 2026-04-03T00:00:00Z
- Seattle, WA
- onsite
- Temporary
- 25 - 30 USD / Hourly
- <p>Robert Half is seeking a <strong>Service Desk Contractor</strong> to provide frontline technical support to internal users in a fast-paced, enterprise environment. The position is 100% onsite in Seattle, WA, that contract. Apply Today! </p><p><br></p><p><strong><u>Job Details: </u> </strong></p><p><strong>Schedule: </strong>Monday-Friday 8-5pm</p><p><strong>Duration: </strong>Short Term Contract <strong> </strong></p><p><strong>Location: </strong>Seattle, WA<strong> </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for IT support, resolving issues or escalating as needed</li><li>Monitor and respond to incoming requests via phone, email, and ticketing systems</li><li>Troubleshoot and resolve issues related to: </li><li>Hardware and workstations</li><li>Software and Microsoft 365 applications</li><li>Login/access issues, including MFA</li><li>Mobile devices and Intune/Company Portal</li><li>Accurately document, track, and update tickets within the service desk system</li><li>Follow established IT processes, security protocols, and validation procedures</li><li>Support onboarding and offboarding activities, including device setup and user guidance</li><li>Collaborate with internal IT teams to ensure timely resolution of incidents</li><li>Deliver a high-quality, customer-focused support experience</li></ul>
- 2026-04-02T00:00:00Z
- Seatac, WA
- onsite
- Contract / Temporary to Hire
- 30 - 35 USD / Hourly
- <p>Robert Half is seeking a <strong>Data Center Technician </strong>to support financial client based in Tukwila, WA. This individual will serve as the sole local technician, responsible for maintaining data center infrastructure, coordinating installations and decommissions, and ensuring optimal performance of critical systems. Apply today!</p><p> </p><p><strong>Duration:</strong> 6 months with potential to extend long term </p><p><strong>Location: </strong>100% Onsite in Tukwila and occasional travel (reimbursed)</p><p><strong>Schedule: </strong>Tuesday - Saturday - 5pm to 1am PST</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary on-site Data Center Technician for Washington-based facilities </li><li>Oversee and execute hardware installations, decommissions, and upgrades </li><li>Rack, stack, and cable servers, routers, and network equipment </li><li>Troubleshoot issues across servers, switches, and networking components </li><li>Perform structured cable management across high-density infrastructure </li><li>Update and maintain accurate records within internal databases and Excel spreadsheets </li><li>Work within a ticketing system to track, prioritize, and resolve technical requests </li><li>Support hardware environments including a variety of network brands and hardware. </li></ul>
- 2026-04-01T00:00:00Z