<p>We are looking for a Customer Service Representative to join a manufacturing team in a contract-to-permanent role. This onsite position supports customer interactions, administrative coordination, and event-related activities while helping maintain smooth day-to-day operations. The ideal candidate brings a service-oriented approach, communicates clearly, and can adapt easily between office responsibilities and occasional travel.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and other communication channels, providing timely and attentive support.</p><p>• Enter orders, maintain accurate records, and assist with invoice-related processing to support daily business operations.</p><p>• Coordinate logistics and materials for company visits, trade school outreach, and event participation.</p><p>• Represent the company at booths and events, engaging attendees and delivering a positive customer experience during extended periods on site.</p><p>• Use Microsoft 365 and other business technology tools to complete administrative work and support team workflows.</p><p>• Partner with internal colleagues to manage changing priorities and contribute to shared operational goals.</p><p>• Travel out-of-state as needed for events and offsite activities, typically accounting for a small portion of the schedule </p>
We are looking for a Customer Experience Specialist to support customers during a busy holiday season in Seattle, Washington. This is a Contract position for someone who thrives in a fast-paced service environment and can handle a large volume of interactions with professionalism and care. The ideal candidate will provide timely assistance across multiple channels, resolve routine issues efficiently, and help create a positive experience for every customer.<br><br>Responsibilities:<br>• Manage a steady flow of customer inquiries each day while delivering attentive, courteous, and solutions-focused service.<br>• Assist customers with purchases, product changes, and return requests in accordance with established policies and service expectations.<br>• Document customer concerns and feedback accurately, and route more complex situations to the appropriate support team when necessary.<br>• Communicate clearly through phone and email to ensure customers receive helpful, respectful, and easy-to-understand guidance.<br>• Work closely with team members to support a collaborative atmosphere centered on responsiveness and problem-solving.<br>• Use multiple browser-based tools and customer service systems to research issues, update records, and complete service tasks efficiently.<br>• Maintain accuracy and attention to detail while adapting to changing customer needs during peak seasonal demand.
<p>Robert Half is seeking an experienced <strong>Hospital Collections Representative</strong> for a long-term contract opportunity supporting a high-profile healthcare client. This <strong>Hospital Collections Representative</strong> role offers the opportunity to work with a large hospital revenue cycle team focused on reducing AR, resolving claim issues, and driving cash collections. The ideal <strong>Hospital Collections Representative</strong> will have prior hospital collections experience, strong knowledge of payer reimbursement guidelines, and the ability to navigate denials, underpayments, and complex accounts. High-performing consultants may have the opportunity for long-term engagement and potential conversion based on business needs and performance.</p><ul><li>Work and prioritize aging AR accounts.</li><li>Follow up on outstanding hospital claims.</li><li>Research denials, underpayments, and payment delays.</li><li>Contact payers to resolve reimbursement issues.</li><li>Submit appeals and corrected claims.</li><li>Review EOBs and remittance advice.</li><li>Document account activity and follow-up efforts.</li><li>Meet productivity, quality, AR, and cash goals.</li><li>Support collection and revenue cycle initiatives.</li></ul>
<p>We are looking for a Medical Biller/Claims Associate billing in Everett, WA. This Long-term Contract opportunity is ideal for someone who is organized, detail-focused, and comfortable working with medical documentation and payer submissions in a fast-paced customer service environment. Helpful to know EOB, medical billing and denial claims.</p><p>Responsibilities:</p><p>• Will review statements</p><p>Obtain medical documentation from appropriate sources and prepare records for submission to insurance carriers based on claim needs.</p><p>• Review incoming information for completeness, accuracy, and proper formatting before forwarding materials for claim processing.</p><p>• Submit required documentation to insurance companies within established timelines and follow up on outstanding items as needed.</p><p>• Maintain clear and accurate claim-related records, notes, and status updates across internal systems.</p><p>• Communicate with internal teams, providers, or other stakeholders to resolve missing information and support timely claim handling.</p><p>• Assist with day-to-day customer service tasks related to claim administration, documentation requests, and case updates.</p><p>• Use assigned systems and tools to track workflows, monitor open requests, and ensure records are routed correctly.</p><p>• Learn and apply department procedures during training and adapt to updates in processes or supporting platforms, including Epic when applicable.</p>