We are looking for an experienced IT Manager to oversee daily technology operations and provide hands-on leadership for infrastructure, systems, and end-user support in Massachusetts. This contract position is ideal for someone who can balance strategic oversight with practical technical execution while maintaining a reliable and secure environment. The role will focus on strengthening core network and systems performance, supporting business continuity, and guiding configuration standards across the organization.<br><br>Responsibilities:<br>• Lead the administration and ongoing improvement of the IT environment, including directory services, network infrastructure, and hardware assets.<br>• Manage user access, group policies, and security permissions within Active Directory to support operational efficiency and compliance.<br>• Oversee backup processes, recovery readiness, and data protection practices to help ensure business continuity.<br>• Support, maintain, and troubleshoot Cisco-based networking equipment, connectivity issues, and related infrastructure performance.<br>• Coordinate the setup, maintenance, and lifecycle management of desktops, laptops, servers, and other computer hardware.<br>• Establish and maintain configuration management practices to promote consistency, documentation, and system reliability.<br>• Provide technical guidance to users and internal stakeholders while resolving escalated infrastructure and systems issues.<br>• Monitor the health of critical systems and recommend improvements that enhance stability, security, and overall IT service delivery.