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19 results for Customer Service Representative in Schaumburg, IL

Customer Service Representative -Producer Services
  • Chicago, IL
  • remote
  • Temporary
  • 20.57 - 21.95 USD / Hourly
  • <p><br></p><p> Job Hours of operation 7:30am-8:00pm central time </p><p> Job Schedule-Some Saturday hours may be required. </p><p> Job Schedule-five days on site. </p><p> TEMP TO PERM </p><p> bilingual is a plus but not required </p><p> Job Hours-40 hours </p><p> Interview process- 1 Interview - Onsite/WEBEX </p><p><br></p><p>A top tier insurance company is seeking a Producer Service Representative to join our fast-paced high energy growing company. We are proud of our tradition of success in the insurance industry of over 90 years. Come join our team of hard-working talented professionals! </p><p><br></p><p> JOB SUMMARY </p><p> The Producer Service Center Representative is responsible for addressing escalated customer service concerns inquiries and activities. The Producer Service Center Representative is responsible for handling specific call types and completing the requests in accordance with departmental guidelines and procedures. As a Producer Service Center Representative he/she is responsible for creating a positive customer experience through professionalism amicability and knowledge of the company products and systems. </p><p><br></p><p> RESPONSIBILITIES </p><p> - Demonstrate consistent good quality and performance results. </p><p> - Provide consistent service that is customer focused and professional. </p><p> - Supporting Field Sales agents with insurance product information </p><p> - Assist with basic technical troubleshooting </p><p> - Be able confident and capable to handle all new business underwriting claim and compensation situations. </p><p> - Learn soft skills while communicating with customers </p><p> - Focus on customers' needs and develops a customer centric approach in servicing customers needs. </p><p> - Consistently meets or exceeds expectations for departmental standards related to quality average handle time auxiliary time after call work customer satisfaction and other KPIs. </p><p> - Exhibits and practices the Organizations Common Purposes and Shared Traits. Understands organizational objectives supports process improvements and provides feedback to leadership. </p><p> - Learn all policy product lines all procedures for the core and worksite calls. </p><p> - Provides support for business partners as needed. </p><p> - Represents the company tenants: Personal Connection Empathy Problem-Solving and Ownership. </p><p><br></p><p> </p><p> </p>
  • 2025-08-12T18:04:05Z
Bilingual Spanish/English-Loyalty Services Representative
  • Chicago, IL
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • We are looking for a Bilingual Spanish/English Loyalty Services Representative to join our team in Chicago, Illinois. In this role, you will provide exceptional support to policyholders, leveraging your communication skills to address inquiries and resolve issues effectively. This is a long-term contract position with opportunities for growth and development.<br><br>Responsibilities:<br>• Deliver outstanding customer service to policyholders through inbound and outbound calls, addressing inquiries and resolving service or claims-related issues.<br>• Assist customers who wish to cancel their insurance policies by highlighting product benefits and finding solutions to retain them.<br>• Collect and process premium payments, including past due amounts, while ensuring accurate data entry across multiple applications.<br>• Provide clear instructions and set expectations for policyholders, ensuring their needs are met.<br>• Consistently achieve departmental performance metrics, including quality standards, average handle time, and other KPIs.<br>• Conduct needs analysis assessments to determine policyholder requirements and offer appropriate solutions.<br>• Collaborate with team members and leadership to support process improvements and provide feedback.<br>• Exhibit professionalism and align with organizational values, demonstrating strong leadership traits.<br>• Adapt to various shifts within the designated work schedule as required.<br>• Undertake additional tasks as assigned to support organizational objectives.
  • 2025-08-08T15:44:07Z
Inside Sales Representative
  • Mchenry, IL
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • <p>We are looking for a dedicated Inside Sales Representative to join our Client team in McHenry, Illinois for a Warehouse Distribution Center. This role is integral to ensuring smooth communication between our operations and customers, while maintaining excellent service standards. The position focuses on building strong relationships with clients and supporting various operational and administrative tasks. </p><p><br></p><p>Compensation: $60k-$65k </p><p>Monday-Friday – Onsite</p><p>7:30am-4:00pm </p><p>Benefits: Medical, and Dental 10 days PTO, 10 paid holidays, 5 sick days</p><p><br></p><p>Responsibilities:</p><p>• Act as the key point of contact for customers, addressing their needs and ensuring satisfaction through effective communication.</p><p>• Develop and maintain long-term relationships with customers by fostering trust and open dialogue.</p><p>• Prepare and issue accurate quotations for new orders based on customer requests.</p><p>• Maintain and update trackers while leading review meetings to ensure operational efficiency.</p><p>• Process customer orders, place internal purchase requests, and monitor on-time delivery performance.</p><p>• Coordinate operations review meetings with customers to address concerns and improve service.</p><p>• Manage inventory levels to balance sufficient supply with the avoidance of excess stock.</p><p>• Schedule and oversee incoming shipments from international sourcing locations and outgoing shipments to customers.</p><p>• Participate in continuous improvement initiatives to enhance operational processes.</p><p>• Assist with warehouse duties</p>
  • 2025-08-07T15:39:17Z
Account Manager
  • Broadview, IL
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 21.50 USD / Hourly
  • We are looking for an attentive and organized Account Manager to join our team in Broadview, Illinois. This Contract to Permanent position offers an exciting opportunity to collaborate with customers, sales representatives, and internal teams to ensure smooth order processing and exceptional client satisfaction. If you thrive in a fast-paced environment and enjoy managing multiple priorities, this role is perfect for you.<br><br>Responsibilities:<br>• Process and update customer orders, ensuring accuracy and confirming product availability.<br>• Collaborate with warehouse, delivery, and procurement teams to coordinate order fulfillment.<br>• Monitor open orders and ensure timely completion of client requests.<br>• Address product inquiries, manage backorders, and suggest substitutions when necessary.<br>• Maintain and update customer records, including pricing and product information.<br>• Provide support to sales representatives and assist with follow-ups on customer satisfaction.<br>• Utilize Microsoft Dynamics GP to manage account information and order processes.<br>• Analyze inventory data to assist with procurement and ensure stock availability.<br>• Handle inbound inquiries related to product details, pricing changes, and account updates.<br>• Contribute to improving customer experience by delivering prompt and attentive service.
  • 2025-08-11T21:44:29Z
Front Desk Coordinator
  • Frankfort, IL
  • onsite
  • Permanent
  • 50000.00 - 52000.00 USD / Yearly
  • <p>On behalf of our client we are looking for a Front Desk Coordinator to join their team in Frankfort, Illinois. This role is essential in providing administrative support and ensuring smooth day-to-day operations. The ideal candidate will excel in customer service, organization, and multitasking in a fast-paced environment.</p><p><br></p><p>Compensation: $20-$25 an hour </p><p>Benefits: Medical, Dental, Vision, 401k, PTO</p><p>Hours of operations are flexible </p><p><br></p><p>Responsibilities:</p><p>• Manage filing systems, and organize digital records.</p><p>• Respond to client inquiries about forms, deadlines, and procedures.</p><p>• Develop and refine communication materials, including templates, worksheets, and formal letters.</p><p>• Prepare and distribute documentation.</p><p>• Assist tax office staff with administrative tasks.</p><p>• Greeting visitors and managing front desk activities.</p><p>• Schedule and manage appointments.</p>
  • 2025-08-26T22:35:13Z
Credit and Collections Specialist
  • Skokie, IL
  • onsite
  • Contract / Temporary to Hire
  • 21.00 - 24.00 USD / Hourly
  • We are looking for a dedicated Credit and Collections Specialist to join our team in Skokie, Illinois. In this Contract to permanent position, you will play a key role in managing credit assessments, ensuring timely payments, and overseeing accounts receivable reporting. This role requires a proactive individual with strong analytical and communication skills to support the organization’s financial health.<br><br>Responsibilities:<br>• Follow up with clients to encourage timely payments and resolve outstanding balances.<br>• Process, update, and manage information related to credit applications.<br>• Review and adjust customer credit limits, ensuring compliance with company policies.<br>• Assist with customer account clean-up and maintain accurate records.<br>• Support the Treasury team by providing insights on accounts receivable status.<br>• Address and resolve credit card chargebacks promptly, including submitting required documentation.<br>• Contribute to month-end reporting for accounts receivable and support balance sheet reconciliations.<br>• Monitor business trends and develop actionable metrics for accounts receivable.<br>• Collaborate with team members to improve collection processes and maintain strong customer relationships.
  • 2025-08-21T19:04:12Z
HUD Representative
  • Inverness, IL
  • onsite
  • Contract / Temporary to Hire
  • 24.00 - 28.00 USD / Hourly
  • <p>We are looking for a detail-oriented HUD Representative to join our team on a Contract-to-Permanent basis. This role involves handling key administrative functions and ensuring compliance with housing regulations. The ideal candidate will have experience in property management and a strong ability to manage tenant documentation and processes efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and process annual resident re-certifications to ensure compliance with housing requirements.</p><p>• Utilize RealPage software to maintain accurate tenant records and streamline administrative tasks.</p><p>• Prepare and submit monthly housing vouchers in adherence to organizational standards.</p><p>• Oversee intake and discharge procedures for housing residents, ensuring smooth transitions.</p><p>• Maintain and update tenant files to reflect accurate and current information.</p><p>• Implement and uphold procedures related to tenant management and compliance.</p><p>• Support property management initiatives by addressing tenant improvement needs.</p><p>• Ensure accurate paper and digital filing systems to maintain organized records.</p>
  • 2025-08-04T21:28:44Z
Associate Vice President of Technical Accounting
  • Chicago, IL
  • onsite
  • Permanent
  • 200000.00 - 240000.00 USD / Yearly
  • <p><em>The salary range for this position is $200,000-$240,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Associate Vice President of Technical Accounting. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide.</p><p><br></p><p><strong>The Role</strong></p><p>The Associate Vice President of Technical Accounting will report directly to the Controller and Chief Accounting Officer. This role will be responsible for providing accounting support for transactions, including being a lead representative in the due diligence process, advising on and analyzing deal structures, and partnering with key stakeholders to ensure a thorough understanding of complex transactions. A successful candidate for this role must have proven experience with technical accounting research; strong verbal and written communication skills, including ability to summarize complex issues to senior management and other stakeholders; and strong organizational skills with the ability to follow projects through to completion with an emphasis on accuracy and timeliness.</p><p><br></p><p>•Assist the company's Transactions and Portfolio Growth team in evaluating potential transactions, including acquisitions, dispositions, capital commitments, and other investments</p><p>•Advise on the structuring of transactions and consult on proposed transactions, including consolidation assessments</p><p>•Assist in accounting-related diligence materials, coordinate with external advisors, and review transaction documents</p><p>•Perform complex accounting research, most notably under U.S. GAAP and SEC regulations, and prepare or review technical accounting memos to support conclusions</p><p>•Lead purchase accounting, including review of internal and third-party valuations</p><p>•Collaborate with Corporate Accounting, Financial Reporting, Finance teams, and other stakeholders to ensure transactions are appropriately accounted for and disclosed</p><p>•Oversee the monthly Development and Asset Management Committee process</p><p>•Prepare presentations or summaries to communicate transaction impacts to stakeholders, including executive leadership</p><p>•Prepare and/or review certain disclosures in the Company’s SEC filings</p><p>•Work with the Company’s external auditors to provide support on technical accounting conclusions and valuations</p><p>•Demonstrate a commitment to the company's core values</p>
  • 2025-08-28T16:14:13Z
Legal Assistant
  • Chicago, IL
  • onsite
  • Permanent
  • 55000.00 - 70000.00 USD / Yearly
  • <p>Robert Half is looking for a Litigation Legal Assistant to join a wonderful firm in Chicago, Illinois. In this role, you will provide vital support to attorneys by managing cases, coordinating communications, and ensuring the smooth flow of legal operations. The ideal candidate will have strong organizational skills and thrive in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of cases, ensuring all details are tracked and deadlines are met.</p><p>• Serve as the primary liaison with clients, insurance adjusters, opposing counsel, and medical providers.</p><p>• Coordinate with insurance adjusters and claim representatives to secure authorizations for treatments, medications, and surgeries.</p><p>• Draft and edit legal documents, including motions, subpoenas, discovery requests, and correspondence.</p><p>• Compile and prepare special documentation for submission to insurance carriers.</p><p>• Request and organize itemized bills and medical records from clients and healthcare providers.</p><p>• Utilize case management software to maintain accurate and up-to-date records.</p><p>• Support billing functions and calendar management to optimize workflow efficiency.</p><p>• Assist in personal injury plaintiff and civil litigation matters.</p><p>• Contribute to client relations by providing clear and precise communication</p>
  • 2025-08-08T13:58:53Z
Compliance Associate
  • Elmhurst, IL
  • onsite
  • Permanent
  • 80000.00 - 85000.00 USD / Yearly
  • <p><em>The salary range for this position is $80,000-$85,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>We are seeking a Compliance Associate to join our team in Elmhurst, Illinois. This role is pivotal in upholding our firm's adherence to regulations and policies, and will involve the use of various software systems to monitor business activities, maintain records, and aid in communication across departments.</p><p><br></p><p><strong>Job Description:</strong></p><p>• Utilize Sungard Protegent system for monitoring trading activity and real-time alerts.</p><p>• Ensure accurate and up-to-date record keeping for swift response to inquiries or audits.</p><p>• Contribute to the development, review, and upkeep of our Written Supervisory Procedures.</p><p>• Foster a culture of compliance and trading by working closely with senior management.</p><p>• Provide continuous support for registered investment advisors and representatives.</p><p>• Collaborate effectively with all departments, both independently and as part of a team.</p><p>• Review and approve marketing materials, including social media posts, to ensure compliance.</p><p>• Utilize CRM and ERP software systems to manage customer interactions and business resources.</p><p>• Use accounting software systems and perform accounting functions as required.</p><p>• Use communication and auditing skills to administer claims and produce clear reports.</p>
  • 2025-08-07T14:38:43Z
Litigation Paralegal
  • Chicago, IL
  • onsite
  • Permanent
  • 75000.00 - 100000.00 USD / Yearly
  • <p><strong>Job Summary - Litigation Paralegal</strong></p><p>This esteemed litigation boutique firm specializes in a wide range of civil litigation matters, including product liability, intellectual property, antitrust, and other complex commercial disputes. The firm prioritizes efficient case resolution by utilizing fixed monthly fees and alternative billing arrangements. Frequently collaborating with national law firms, the firm operates as a specialized litigation task force, focusing on trial strategy, expert and science teams, and key discovery processes. The work is engaging, challenging, and impactful.</p><p><br></p><p>The firm is seeking <strong>Litigation Paralegals</strong> to join their team in the Chicago office. This role involves performing advanced legal support for complex civil litigation matters under the supervision of partners. Litigation Paralegals are integral to the firm's dynamic, fast-paced environment, taking ownership of responsibilities across all litigation stages, mentoring staff, and contributing to the firm’s collaborative culture and operations.</p><p><br></p><p>Litigation Paralegals often serve as representatives of the firm, coordinating with clients, expert witnesses, opposing counsel, co-counsel, and legal vendors.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><p>This role includes, but is not limited to, the following essential functions:</p><ul><li>Lead and manage litigation support through all phases of the case, such as filing complaints, discovery, motion practice, and trial preparation.</li><li>Oversee and organize case files to ensure consistency and accessibility.</li><li>Draft and prepare legal documents, including proofreading, cite-checking, and ensuring compliance with relevant court rules and procedures.</li><li>Assist in managing and supporting e-discovery and document review processes, leveraging advanced e-discovery platforms.</li><li>Conduct research on case-specific information, such as court rules, standing orders, and procedural guidelines.</li><li>Actively participate in trial teams with potential travel to trial locations for extended periods, requiring substantial time commitment and adaptability.</li><li>Mentor and supervise team members, fostering growth and skills development while overseeing quality control of their work.</li><li>Coordinate tasks with attorneys and other staff to meet deadlines proactively while managing competing priorities.</li></ul>
  • 2025-08-25T22:09:04Z
Health and Safety Coordinator
  • Hillside, IL
  • onsite
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • <p>Are you ready to take the next step in your career? Our client, located near Hillside, IL is seeking an experienced EHS Coordinator to join a dynamic and forward-thinking team, where your contributions are valued and rewarded. If you’re passionate about workplace safety and environmental compliance, this opportunity offers the perfect combination of hard work and enjoyment.</p><p>The EHS Coordinator is responsible for ensuring organizational compliance with regulations and guidelines from OSHA, DNR, DOT, EPA, and other air quality divisions. This role involves collaborating with managers and employees to foster a culture of safe practices across the organization.</p><p><strong>Essential Duties and Responsibilities</strong></p><ul><li>Update and review health and safety procedures as needed to stay aligned with regulations.</li><li>Ensure compliance with Federal, State, and Local regulations, as well as internal safety policies (e.g., OSHA, ANSI, NFPA, DOT, and fire department guidelines).</li><li>Develop strategies for improving key safety programs and practices.</li><li>Support and deliver safety compliance training sessions.</li><li>Identify regulatory requirements and permitting needs for new and modified processes, including air, waste management, stormwater, and green initiatives.</li><li>Create and oversee the implementation of safety plans to ensure day-to-day adherence.</li><li>Conduct regular reviews of safety observation reports to identify risks and areas for improvement.</li><li>Participate in safety walks and inspections to analyze workplace risks.</li><li>Lead the safety committee and educate employees on safety standards, expectations, and equipment operation.</li><li>Provide actionable recommendations to improve workplace safety.</li><li>Investigate onsite accidents to identify root causes and preventative solutions.</li><li>Collaborate with Human Resources to manage OSHA 300 logs.</li><li>Maintain comprehensive documentation of safety procedures, incidents, and related events.</li><li>Serve as a liaison between management and external safety agencies such as fire departments or insurance representatives.</li></ul><p>This role also includes additional duties as assigned.</p><p>Bring your passion for safety and compliance to this impactful role. Make workplace safety a top priority while contributing to a collaborative and positive team environment.Ou</p>
  • 2025-08-28T12:23:47Z
Staff Accounting
  • Oakbrook Terrace, IL
  • onsite
  • Permanent
  • 68000.00 - 70000.00 USD / Yearly
  • <p>We are looking for an Associate Staff Accountant to join our team in Oakbrook Terrace, Illinois. In this hybrid role, you will contribute to essential accounting processes by recording and reporting financial transactions, ensuring compliance with Sarbanes-Oxley controls, and supporting the monthly and quarterly close processes. This position offers the opportunity to collaborate across departments, analyze financial data, and contribute to process improvements within a dynamic industry. Benefits include medical, dental, vacation and strong full benefit package plus bonus</p><p>salary up to 75k plus bonus.</p><p>Email your resume [email protected] or call Danielle Tubero 630-368-1175</p><p>Responsibilities:</p><p>• Complete monthly and quarterly financial statement close processes, ensuring all transactions are recorded accurately and on time.</p><p>• Maintain compliance with Sarbanes-Oxley controls and recommend adjustments as necessary to enhance effectiveness.</p><p>• Prepare detailed financial reports and analyses for internal and external use, including identifying trends and making actionable recommendations.</p><p>• Conduct account reconciliations, researching variances and determining root causes to support business decisions.</p><p>• Collaborate with cross-functional teams to address accounting issues, assist with planning and forecasting, and support regulatory requirements.</p><p>• Provide audit support by working with internal and external auditors and responding to requests from regulatory bodies.</p><p>• Identify opportunities for process enhancements, leveraging technology to streamline workflows and improve efficiency.</p><p>• Participate in special projects, such as automation initiatives and adapting to changes in regulatory or accounting requirements.</p><p>• Present financial data and operating results to leadership, offering insights to guide strategic decisions.</p><p>• Mentor and coach less experienced team members, fostering a culture of growth and collaboration.</p><p><br></p><p>Benefits include medical, dental, vacation and strong full benefit package plus bonus salary up to 75k plus bonus.</p><p>Email your resume [email protected] or call Danielle Tubero 630-368-1175</p>
  • 2025-08-26T22:35:13Z
Sr. Financial Analyst
  • Wood Dale, IL
  • onsite
  • Permanent
  • 100000.00 - 105000.00 USD / Yearly
  • <p><em>The salary range for this position is $100,000-$105,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES:</strong></p><ul><li>Analyze business unit performance on a monthly and quarterly basis focusing on critical business drivers</li><li>Support monthly forecasting and annual budgeting efforts, setting timelines and coordinating with team members to define deliverables</li><li>Establish a relationship with Group VPs of Finance, business unit controllers and corporate staff</li><li>Lead month and quarter end close processes, tracking and communicating financial results to senior leadership</li><li>Maintain financial reporting systems and tools, partnering with IT to suggest and implement system enhancements</li><li>Develop various financial models such as debt offerings, financial projections and rating agencies</li><li>Assess applicability and lead adoption of improvements and enhancements on existing processes (e.g. Robotic Process Automation)</li><li>Monitor and assess the Company's internal control environment. Provide recommendations for enhancements and best practices</li><li>Special projects as assigned or directed such as acquisition analysis, Board presentations, etc.</li></ul><p><strong>CORE COMPETENCIES:</strong></p><ul><li>Accountability</li><li>Building relationships and partnerships</li><li>Building confidence & integrity</li><li>Business Savvy</li><li>Strategic Management</li><li>Change of Direction</li></ul><p><br></p>
  • 2025-08-06T16:19:02Z
Legal Assistant
  • Chicago, IL
  • onsite
  • Permanent
  • 50000.00 - 65000.00 USD / Yearly
  • <p>Robert Half is looking for a full-time Legal Assistant to join a reputable law firm in Chicago, Illinois. In this role, you will play a key part in managing case files, communicating with various partners, and supporting the legal team with administrative and procedural tasks. The ideal candidate is proactive, organized, and skilled at multitasking in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Handle a high volume of case files and ensure all documentation is up to date.</p><p>• Communicate effectively with clients, insurance adjusters, opposing counsel, and medical providers to facilitate case progress.</p><p>• Coordinate with insurance representatives to secure necessary authorizations for client medications, treatments, and surgeries.</p><p>• Draft legal documents such as routine motions, subpoenas, discovery requests, and correspondence.</p><p>• Compile and prepare special reports for insurance carriers to support claims.</p><p>• Request and manage itemized bills and medical records from healthcare providers.</p><p>• Maintain accurate records and ensure compliance with case management software.</p><p>• Assist in billing functions and calendar management to keep schedules organized and deadlines met.</p><p>• Stay updated on workers' compensation laws and procedures to provide accurate support</p>
  • 2025-08-11T13:29:06Z
associate
  • Elmhurst, IL
  • onsite
  • Permanent
  • 60000.00 - 65000.00 USD / Yearly
  • We are in search of a dedicated associate to join our team in Elmhurst, Illinois. In this role, you will be taking on vital tasks such as maintaining and organizing records, ensuring compliance with regulations, and providing support for registered advisors. This opportunity is in the financial services industry, where you will be instrumental in promoting a culture of compliance and trading. <br><br>Responsibilities: <br><br>• Ensuring the firm's operations remain in compliance with relevant regulations and company policies<br>• Maintaining and organizing current records to allow for prompt response to inquiries or audits<br>• Providing support for registered investment advisors and registered representatives <br>• Reviewing marketing materials, including scrutinizing social media posts <br>• Monitoring trading activity and real-time alerts using specific systems<br>• Collaborating effectively across all departments while also having the capability to work independently <br>• Assisting in the development, review, and maintenance of Written Supervisory Procedures <br>• Using compliance software and other tools for efficient and effective compliance monitoring.
  • 2025-08-04T20:28:43Z
Finance Lead
  • Chicago, IL
  • onsite
  • Permanent
  • 185000.00 - 190000.00 USD / Yearly
  • <p><em>The salary range for this position is up to $190,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong><u>Position Responsibilities</u></strong></p><ul><li>Work with Senior Leadership Team and Financial Leadership Team to understand the company’s vision and strategy and develop integrated EPM vision and strategies that are aligned with the company's overall strategic initiatives and financial objectives</li><li>Facilitate the establishment of daily, weekly and monthly reporting requirements</li><li>Give significant input to the development of company enterprise structure required to achieve reporting requirements and coordinate with finance and IT resources towards implementation of a transaction systems all the way through EPM reporting systems</li><li>Participate in the selection and configuration of EPM reporting tools consisting of 1) Actual Consolidation, 2) Planning and Forecasting, 3) Workforce Planning, 4) Long Range Planning (3 to 5 years), 5) Integrated Management Reporting and 6) External / SEC Reporting among others [tools currently being implemented are Tagetik and SAP’s SAC]</li><li> Create the vision and strategies for actual, plan / forecast and long range planning reporting</li><li>Establish financial standard reports to assure “one version of the truth”</li><li>Create and govern required reporting Master Data Management (MDM) Change Control processes (for entities, profit centers, cost centers, chart of accounts, standard reporting formats among others) as part of the Enterprise Master Data Governance program.</li><li>Establish links between various transformation initiatives and business strategies using methods/approaches such as capability assessment, business/financial analysis, process management and re-design, organizational assessment and stakeholder management</li><li>Contribute with financial specific expertise in establishing governance program conducted by the Master Core Data Team.</li><li>Support acquisition integration efforts by developing/enhancing playbook activities and repeatable processes for efficient and timely integration of financial data</li><li>Provide direct oversight for the management and prioritization of key projects and milestones. Responsible for overall project/program quality assurance</li><li>Provide thought leadership to ensure program objectives are achieved and stakeholders are aligned</li><li>Work directly with key stakeholders and business partners to drive improvements in core financial processes such as close/consolidations; planning, budgeting and forecasting; and management reporting</li><li>Foster continuous improvement mindset to drive change, improve access to critical information and enhance decision support capabilities across finance</li></ul>
  • 2025-08-26T22:35:13Z
Loan Operations Analyst
  • Chicago, IL
  • onsite
  • Permanent
  • 90000.00 - 100000.00 USD / Yearly
  • <p><em>The salary range for this position is $90,000-$100,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>The new year is here! Want to be with a company that will ensure you get to enjoy it? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. </p><p><br></p><p><strong>Responsibilities: </strong></p><p>• Maintain the Reconciliation and Control functions within the Operations group</p><p>• Work with offshore reconciliations team and internal/external stakeholders on a daily basis to clear breaks and ensure all cash, position and trading accounts are reconciled</p><p>• Responsible for processing certain trade-related activity (fees, transfers, assignments, etc.) and fund financing (leverage facilities, subscription lines, etc.) entries in Advent Geneva general ledger</p><p>• Enter trades into Wall Street Office (“WSO”) and trade capture systems</p><p>• Set up Agency deals in WSO Agent and assist with other loan operation interfaces with IHS Market services</p><p>• Update and maintain reference data within the security master application for all securities/contracts applicable to the middle market direct lending strategy − Review transaction documentation to ensure completeness and accuracy within the loan systems.</p><p>• Ensure all loans are rolled and correct rates are set for the next accrual period</p><p>• Serve as bridge between Loan Operations (upstream) and Finance/Accounting (downstream) teams</p><p>• Coordinate and work with outside service providers (servicers, agents, auditors, custodians, third party administrators, etc.) as needed</p><p>• Work with IT and other internal teams to ensure operational efficiency and accuracy across middle and back office systems</p><p>• Identify automation opportunities and process improvement/control initiatives, including ad hoc project support and data mapping documentation</p>
  • 2025-08-18T20:34:09Z
Collections Specialist
  • Downers Grove, IL
  • onsite
  • Temporary
  • 21.85 - 25.30 USD / Hourly
  • We are looking for an experienced Collections Specialist to join our team in Downers Grove, Illinois. This is a long-term contract position ideal for someone with a strong background in B2B collections and excellent communication skills. The role requires adaptability and a keen analytical mindset to effectively manage accounts and resolve outstanding balances.<br><br>Responsibilities:<br>• Manage and oversee the collection process for business-to-business accounts, ensuring timely resolution of outstanding balances.<br>• Maintain accurate records of interactions and payments, updating systems with relevant information.<br>• Communicate professionally with clients to address payment issues and negotiate solutions.<br>• Analyze account data to identify trends and prioritize collection efforts.<br>• Collaborate with internal teams to address discrepancies and support account reconciliation.<br>• Adapt to changing work environments, procedures, and priorities to meet organizational needs.<br>• Provide regular updates and reports on collection status to management.<br>• Ensure compliance with company policies and regulations during all collection activities.
  • 2025-09-02T14:38:44Z