17 results for Customer Service Representative in Schaumburg, IL

Customer Service Representative We are looking for a dedicated Customer Service Representative to join our team in Rolling Meadows, Illinois. This contract to permanent role is ideal for someone who thrives in fast-paced environments and excels in delivering exceptional customer experiences. If you have a passion for problem-solving and enjoy working in a collaborative setting, we encourage you to apply. Responsibilities:• Handle customer inquiries with a detail-oriented approach and ensure timely responses to resolve issues effectively.• Provide detailed product knowledge, offer tailored recommendations, and address customer concerns with precision.• Manage and respond to written communications from customers, maintaining a high level of service.• Develop a strong understanding of company products, services, and procedures to assist customers accurately.• Deliver courteous, friendly, and detail-oriented service to build positive customer relationships.• Maintain thorough and organized records of customer interactions and service tickets.• Collaborate with internal teams, customer partners, and vendors to ensure seamless service delivery.• Strive to exceed customer expectations by demonstrating a proactive approach to problem-solving.

Customer Service Representative We are looking for a detail-oriented Customer Service Representative to join our team in Rosemont, Illinois. In this Contract-to-Permanent position, you will play a pivotal role in ensuring customer satisfaction by managing orders, addressing inquiries, and maintaining clear communication throughout the order lifecycle. This role requires strong problem-solving skills and a commitment to delivering exceptional service. Responsibilities: • Manage and respond to all incoming customer inquiries and requests in a timely manner. • Accurately enter and process customer orders, ensuring all details are correct. • Verify product specifications, pricing, and order details to avoid discrepancies. • Track and monitor the status of orders throughout the fulfillment process, providing updates to customers as needed. • Resolve customer concerns and issues related to order processing with professionalism and efficiency. • Collaborate with internal teams to address and resolve order-related challenges. • Investigate discrepancies in orders and implement corrective actions. • Communicate proactively with customers to provide timely updates on issue resolution. • Document recurring issues and suggest improvements to enhance processes. • Deliver outstanding customer service throughout the order lifecycle, ensuring satisfaction.

Sr. Customer Service Representative We are looking for an experienced and detail-oriented Senior Customer Service Representative to join our team in Bolingbrook, Illinois. This role offers a Contract to permanent opportunity for a motivated individual with a strong background in customer service and administrative support. The ideal candidate will excel at managing customer inquiries, processing orders, and providing exceptional support to both customers and sales staff. Responsibilities:• Respond to customer inquiries by preparing quotes and pricing information.• Process and proofread orders to ensure accuracy before submission.• Monitor orders throughout the system, from entry to shipping, to ensure timely delivery.• Coordinate with warehouses, mills, and external vendors to verify stock availability.• Follow up with customers on quotes and address any additional needs.• Provide ongoing support to the sales team by sharing updates on quotes, orders, and potential issues.• Address customer complaints promptly and work to resolve them effectively.• Handle administrative tasks, including managing certifications for customer orders and filing documents.• Assist with accounts receivable tasks, such as gathering information for new accounts and coordinating with the Finance Manager.• Enter mill orders and ensure all necessary details are accurately recorded. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Bilingual Spanish/English-Customer Service Representative... We are offering a permanent employment opportunity for a Bilingual Spanish/English Customer Service Representative in Chicago, Illinois. This role is within the insurance industry and requires a detail-oriented individual who can effectively manage customer service concerns, inquiries, and activities. As the primary point of contact, you will be responsible for retaining customers and promoting the value of our products and services. Responsibilities: • Handle inbound and outbound calls to assist customers who wish to cancel their existing insurance coverage, reviewing products benefits and resolving service and claims issues. • Exhibit and practice the organization's common purposes and shared traits. • Assist in the collection of current and past due premiums and support additional call domains such as Claim Inquiry, Policyholder/Policy administration, billing/payments or Agent servicing on an as-needed basis. • Provide routine information and support to designated customers such as Worksite, Chubb Workplace, Core Policyholders, and other lines of business administered by our company. • Service the majority of calls independently using the tools and resources acquired in training and continued experience. • Collect documents and enter data from and into multiple applications. • Understand organizational objectives, support process improvements, and provide feedback to leadership. • Consistently meet or exceed expectations for departmental standards related to quality, average handle time, auxiliary time after call work, and other KPIs. • Provide instructions and set expectations for policyholders. • Demonstrate the ability to sell the value and retain policyholders. • Show a willingness to perform other duties as assigned.

Marketing Specialist As a key member of the Marketing Department, the Marketing Advisor serves as a strategic partner to our agents, front-line staff, and internal teams—delivering expert guidance and high-level marketing support. This role plays a critical part in helping the company attract top real estate talent while empowering agents to grow their businesses and close more deals through effective use of our marketing tools and resources. Key Responsibilities<ul><li>Educate and Support Agents & Staff</li><li> Act as a subject matter expert on our exclusive Marketing Suite, which includes personal and property marketing strategies, custom graphic design, website projects, and enhanced digital brochures and presentations.</li><li>Develop & Manage Agent Marketing Plans</li><li> Lead discovery sessions with agents to craft customized marketing strategies for listings and personal branding. Oversee plan execution, provide ongoing performance analysis, and recommend monthly optimizations.</li><li>Vendor Coordination</li><li> Manage communication with external vendors for advertising placements, data analytics, and campaign performance tracking.</li><li>Team Collaboration</li><li> Work closely with fellow Marketing Advisors, the Agent & Development Marketing Manager, and the VP of Marketing to improve processes and strategies based on agent feedback.</li><li>Project Management & CRM Usage</li><li> Maintain detailed tracking of all agent projects using our project management platform. Ensure timely follow-up and progress reporting on all active and completed plans.</li><li>Creative Liaison</li><li> Coordinate between agents and the creative services team for graphic design, web development, and copywriting needs.</li><li>Cross-Functional Partnerships</li><li> Collaborate with the Resource Coordinator, Agent Concierge, and Transaction Coordinator teams to execute effective agent marketing solutions.</li><li>Office Engagement & Presence</li><li> Represent the Marketing Department during sales meetings, providing guidance on available services and answering agent questions.</li><li>Digital Advertising</li><li> Plan, place, and analyze online ad campaigns using Google and Meta Ads Managers.</li><li>Agent Outreach & Support</li><li> Proactively engage with agents to introduce new marketing tools, recommend campaign strategies, encourage PR submissions, and resolve marketing-related concerns.</li></ul>

Marketing Advisor As a key member of the Marketing Department, the Marketing Advisor serves as a strategic partner to our agents, front-line staff, and internal teams—delivering expert guidance and high-level marketing support. This role plays a critical part in helping the company attract top real estate talent while empowering agents to grow their businesses and close more deals through effective use of our marketing tools and resources.Key Responsibilities<ul><li>Educate and Support Agents & Staff</li><li> Act as a subject matter expert on our exclusive Marketing Suite, which includes personal and property marketing strategies, custom graphic design, website projects, and enhanced digital brochures and presentations.</li><li>Develop & Manage Agent Marketing Plans</li><li> Lead discovery sessions with agents to craft customized marketing strategies for listings and personal branding. Oversee plan execution, provide ongoing performance analysis, and recommend monthly optimizations.</li><li>Vendor Coordination</li><li> Manage communication with external vendors for advertising placements, data analytics, and campaign performance tracking.</li><li>Team Collaboration</li><li> Work closely with fellow Marketing Advisors, the Agent & Development Marketing Manager, and the VP of Marketing to improve processes and strategies based on agent feedback.</li><li>Project Management & CRM Usage</li><li> Maintain detailed tracking of all agent projects using our project management platform. Ensure timely follow-up and progress reporting on all active and completed plans.</li><li>Creative Liaison</li><li> Coordinate between agents and the creative services team for graphic design, web development, and copywriting needs.</li><li>Cross-Functional Partnerships</li><li> Collaborate with the Resource Coordinator, Agent Concierge, and Transaction Coordinator teams to execute effective agent marketing solutions.</li><li>Office Engagement & Presence</li><li> Represent the Marketing Department during sales meetings, providing guidance on available services and answering agent questions.</li><li>Digital Advertising</li><li> Plan, place, and analyze online ad campaigns using Google and Meta Ads Managers.</li><li>Agent Outreach & Support</li><li> Proactively engage with agents to introduce new marketing tools, recommend campaign strategies, encourage PR submissions, and resolve marketing-related concerns.</li></ul>

Associate Vice President of Technical Accounting The salary range for this position is $200,000-$240,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Associate Vice President of Technical Accounting. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide. The RoleThe Associate Vice President of Technical Accounting will report directly to the Controller and Chief Accounting Officer. This role will be responsible for providing accounting support for transactions, including being a lead representative in the due diligence process, advising on and analyzing deal structures, and partnering with key stakeholders to ensure a thorough understanding of complex transactions. A successful candidate for this role must have proven experience with technical accounting research; strong verbal and written communication skills, including ability to summarize complex issues to senior management and other stakeholders; and strong organizational skills with the ability to follow projects through to completion with an emphasis on accuracy and timeliness. •Assist the company's Transactions and Portfolio Growth team in evaluating potential transactions, including acquisitions, dispositions, capital commitments, and other investments•Advise on the structuring of transactions and consult on proposed transactions, including consolidation assessments•Assist in accounting-related diligence materials, coordinate with external advisors, and review transaction documents•Perform complex accounting research, most notably under U.S. GAAP and SEC regulations, and prepare or review technical accounting memos to support conclusions•Lead purchase accounting, including review of internal and third-party valuations•Collaborate with Corporate Accounting, Financial Reporting, Finance teams, and other stakeholders to ensure transactions are appropriately accounted for and disclosed•Oversee the monthly Development and Asset Management Committee process•Prepare presentations or summaries to communicate transaction impacts to stakeholders, including executive leadership•Prepare and/or review certain disclosures in the Company’s SEC filings•Work with the Company’s external auditors to provide support on technical accounting conclusions and valuations•Demonstrate a commitment to the company's core values

Marketing Strategist Our client, a leading real estate firm, is seeking a creative and strategic Marketing Strategist to support agent branding and luxury property marketing. This role combines high-level strategy with hands-on execution across print, digital, and social platforms to elevate listing visibility and drive engagement. Key Responsibilities:<ul><li>Develop and execute custom marketing strategies for real estate listings and agent branding.</li><li>Design and manage print/digital assets, social media content, and marketing collateral.</li><li>Advise agents on personal brand development and digital presence.</li><li>Analyze campaign performance to optimize reach and ROI.</li><li>Ensure consistent brand standards across all materials and touchpoints.</li></ul>

Paralegal Robert Half is seeking a Senior Paralegal with 7-10+ years of experience to join a wonderful company. This role can be based out of the Chicago or Naperville office. In this role, you will be involved in various areas of investment management, providing crucial paralegal support to a fast-paced, innovative, and commercially driven Legal Department. This position will also encompass various other projects as required, ranging from corporate to real estate. This is a great opportunity to take the next step in your Paralegal career. Responsibilities of this Paralegal position include but are not limited to: Responsibilities:• Liaise between the Legal Department and other departments, as well as external service providers and legal counsel.• Coordinate Board of Trustees meetings, including drafting agendas, materials, and resolutions, and follow up on matters post-meeting.• Manage the preparation and submission of SEC regulatory filings, including Forms N-1A, N-2, and others.• Maintain the minute books and records for all of the firm’s Investment Company Act-registered pooled investment vehicles.• Provide assistance in the review of ISDA agreements and other derivatives-related agreements.• Handle the coordination of closed-end fund shareholder meetings, including liaising with the proxy solicitation firm and transfer agent.• Perform legal research on a range of topics.• Assist in-house counsel with special projects, such as fund launches, regulatory and internal audits, closing binders, due diligence materials, insurance, etc.• Review and complete RFPs and DDQs.• Handle administrative support functions related to the paralegal function, such as editing/revising documents, filings, scheduling meetings, etc.• Manage confidential and sensitive information including contracts, offerings, litigation, etc. with the utmost discretion.

Compliance Officer We are looking for a dedicated Compliance Officer to oversee and maintain regulatory adherence within our organization in Elgin, Illinois. The ideal candidate will ensure operational processes align with legal standards and industry best practices, while fostering a culture of compliance and integrity. Responsibilities: • Monitor and enforce compliance with all applicable laws, regulations, and company policies. • Conduct regular audits to identify potential risks and areas for improvement. • Develop and implement compliance programs, policies, and procedures. • Investigate and resolve compliance-related complaints or issues. • Collaborate with departments to ensure adherence to anti-money laundering (AML) guidelines. • Utilize compliance software to track and manage regulatory updates. • Provide training and guidance to staff on compliance standards and practices. • Maintain accurate records of compliance activities and audit findings. • Communicate with regulatory bodies to address inquiries and submit required documentation.

Litigation Paralegal Job Summary - Litigation ParalegalThis esteemed litigation boutique firm specializes in a wide range of civil litigation matters, including product liability, intellectual property, antitrust, and other complex commercial disputes. The firm prioritizes efficient case resolution by utilizing fixed monthly fees and alternative billing arrangements. Frequently collaborating with national law firms, the firm operates as a specialized litigation task force, focusing on trial strategy, expert and science teams, and key discovery processes. The work is engaging, challenging, and impactful. The firm is seeking Litigation Paralegals to join their team in the Chicago office. This role involves performing advanced legal support for complex civil litigation matters under the supervision of partners. Litigation Paralegals are integral to the firm's dynamic, fast-paced environment, taking ownership of responsibilities across all litigation stages, mentoring staff, and contributing to the firm’s collaborative culture and operations. Litigation Paralegals often serve as representatives of the firm, coordinating with clients, expert witnesses, opposing counsel, co-counsel, and legal vendors. Key ResponsibilitiesThis role includes, but is not limited to, the following essential functions:<ul><li>Lead and manage litigation support through all phases of the case, such as filing complaints, discovery, motion practice, and trial preparation.</li><li>Oversee and organize case files to ensure consistency and accessibility.</li><li>Draft and prepare legal documents, including proofreading, cite-checking, and ensuring compliance with relevant court rules and procedures.</li><li>Assist in managing and supporting e-discovery and document review processes, leveraging advanced e-discovery platforms.</li><li>Conduct research on case-specific information, such as court rules, standing orders, and procedural guidelines.</li><li>Actively participate in trial teams with potential travel to trial locations for extended periods, requiring substantial time commitment and adaptability.</li><li>Mentor and supervise team members, fostering growth and skills development while overseeing quality control of their work.</li><li>Coordinate tasks with attorneys and other staff to meet deadlines proactively while managing competing priorities.</li></ul>

Business Development Manager Robert Half is partnering with a rapidly growing national HR services company recognized on the Inc. 5000 list, to find a Business Development Manager – Inside Sales to lead and scale their inside sales function in Northbrook, IL. This is a high-impact leadership role with the opportunity to shape a best-in-class outbound sales engine, develop top-performing reps, and directly influence strategic growth. The ideal candidate brings experience building outbound sales teams, fluency in Salesforce and sales automation, and a collaborative, metrics-driven mindset. Key Responsibilities<ul><li>Lead and grow the Inside Sales team in a hybrid office environment.</li><li>Build and optimize an outbound sales engine utilizing Salesforce, sales automation, and analytics tools.</li><li>Collaborate with marketing on inbound campaigns to drive qualified pipeline.</li><li>Set and manage sales KPIs, quotas, and performance metrics aligned with corporate objectives.</li><li>Coach and mentor reps through consistent training, sales enablement, and skills development.</li><li>Ensure accuracy and compliance across reports, commissions, and sales documentation.</li><li>Foster cross-functional collaboration between sales, marketing, and leadership.</li></ul>

Compliance Associate The salary range for this position is $80,000-$85,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] We are seeking a Compliance Associate to join our team in Elmhurst, Illinois. This role is pivotal in upholding our firm's adherence to regulations and policies, and will involve the use of various software systems to monitor business activities, maintain records, and aid in communication across departments. Job Description:• Utilize Sungard Protegent system for monitoring trading activity and real-time alerts.• Ensure accurate and up-to-date record keeping for swift response to inquiries or audits.• Contribute to the development, review, and upkeep of our Written Supervisory Procedures.• Foster a culture of compliance and trading by working closely with senior management.• Provide continuous support for registered investment advisors and representatives.• Collaborate effectively with all departments, both independently and as part of a team.• Review and approve marketing materials, including social media posts, to ensure compliance.• Utilize CRM and ERP software systems to manage customer interactions and business resources.• Use accounting software systems and perform accounting functions as required.• Use communication and auditing skills to administer claims and produce clear reports.

Sr. Financial Analyst The salary range for this position is $100,000-$105,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. ESSENTIAL DUTIES AND RESPONSIBILITIES:<ul><li>Analyze business unit performance on a monthly and quarterly basis focusing on critical business drivers</li><li>Support monthly forecasting and annual budgeting efforts, setting timelines and coordinating with team members to define deliverables</li><li>Establish a relationship with Group VPs of Finance, business unit controllers and corporate staff</li><li>Lead month and quarter end close processes, tracking and communicating financial results to senior leadership</li><li>Maintain financial reporting systems and tools, partnering with IT to suggest and implement system enhancements</li><li>Develop various financial models such as debt offerings, financial projections and rating agencies</li><li>Assess applicability and lead adoption of improvements and enhancements on existing processes (e.g. Robotic Process Automation)</li><li>Monitor and assess the Company's internal control environment. Provide recommendations for enhancements and best practices</li><li>Special projects as assigned or directed such as acquisition analysis, Board presentations, etc.</li></ul>CORE COMPETENCIES:<ul><li>Accountability</li><li>Building relationships and partnerships</li><li>Building confidence & integrity</li><li>Business Savvy</li><li>Strategic Management</li><li>Change of Direction</li></ul>

Loan Operations Analyst The salary range for this position is $90,000-$100,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] The new year is here! Want to be with a company that will ensure you get to enjoy it? You don't have to be a 'people person' to want to work for a company that prioritize cultivating a healthy work environment for their employees while emphasizing the importance of a work-life balance. Responsibilities: • Maintain the Reconciliation and Control functions within the Operations group• Work with offshore reconciliations team and internal/external stakeholders on a daily basis to clear breaks and ensure all cash, position and trading accounts are reconciled• Responsible for processing certain trade-related activity (fees, transfers, assignments, etc.) and fund financing (leverage facilities, subscription lines, etc.) entries in Advent Geneva general ledger• Enter trades into Wall Street Office (“WSO”) and trade capture systems• Set up Agency deals in WSO Agent and assist with other loan operation interfaces with IHS Market services• Update and maintain reference data within the security master application for all securities/contracts applicable to the middle market direct lending strategy − Review transaction documentation to ensure completeness and accuracy within the loan systems.• Ensure all loans are rolled and correct rates are set for the next accrual period• Serve as bridge between Loan Operations (upstream) and Finance/Accounting (downstream) teams• Coordinate and work with outside service providers (servicers, agents, auditors, custodians, third party administrators, etc.) as needed• Work with IT and other internal teams to ensure operational efficiency and accuracy across middle and back office systems• Identify automation opportunities and process improvement/control initiatives, including ad hoc project support and data mapping documentation

Finance Lead The salary range for this position is up to $190,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. Position Responsibilities<ul><li>Work with Senior Leadership Team and Financial Leadership Team to understand the company’s vision and strategy and develop integrated EPM vision and strategies that are aligned with Amrize’s overall strategic initiatives and financial objectives</li><li>Facilitate the establishment of daily, weekly and monthly reporting requirements</li><li>Give significant input to the development of company enterprise structure required to achieve reporting requirements and coordinate with finance and IT resources towards implementation of a transaction systems all the way through EPM reporting systems</li><li>Participate in the selection and configuration of EPM reporting tools consisting of 1) Actual Consolidation, 2) Planning and Forecasting, 3) Workforce Planning, 4) Long Range Planning (3 to 5 years), 5) Integrated Management Reporting and 6) External / SEC Reporting among others [tools currently being implemented are Tagetik and SAP’s SAC]</li><li> Create the vision and strategies for actual, plan / forecast and long range planning reporting</li><li>Establish financial standard reports to assure “one version of the truth”</li><li>Create and govern required reporting Master Data Management (MDM) Change Control processes (for entities, profit centers, cost centers, chart of accounts, standard reporting formats among others) as part of the Enterprise Master Data Governance program.</li><li>Establish links between various transformation initiatives and business strategies using methods/approaches such as capability assessment, business/financial analysis, process management and re-design, organizational assessment and stakeholder management</li><li>Contribute with financial specific expertise in establishing governance program conducted by the Master Core Data Team.</li><li>Support acquisition integration efforts by developing/enhancing playbook activities and repeatable processes for efficient and timely integration of financial data</li><li>Provide direct oversight for the management and prioritization of key projects and milestones. Responsible for overall project/program quality assurance</li><li>Provide thought leadership to ensure program objectives are achieved and stakeholders are aligned</li><li>Work directly with key stakeholders and business partners to drive improvements in core financial processes such as close/consolidations; planning, budgeting and forecasting; and management reporting</li><li>Foster continuous improvement mindset to drive change, improve access to critical information and enhance decision support capabilities across finance </li></ul>

Collections Specialist We are offering a long term contract employment opportunity for a Collections Specialist in Downers Grove, Illinois. This role is pivotal in our B2B operations where you will be tasked with managing and resolving customer credit inquiries and maintaining precise records. Responsibilities: • Address and resolve customer credit inquiries in a timely and detail-oriented manner. • Effectively manage customer accounts to ensure accuracy and prompt resolution of any issues. • Adapt to changes in the work environment, procedures, priorities, and job duties with a positive approach. • Leverage strong communication skills to facilitate clear and effective interactions with customers. • Utilize analytical skills to assess and improve collection procedures. • Oversee the processing of customer credit applications with accuracy and efficiency. • Maintain precise records of all customer credit interactions and transactions. • Utilize B2B collections skills to ensure smooth operation and customer satisfaction. • Adapt to and embrace changes in work environment, procedures, priorities, and job duties.