We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Racine, Wisconsin. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping people, managing high-volume customer interactions, and ensuring each inquiry is handled with accuracy and care. In this role, you will serve as a key point of contact for callers while also assisting with order processing and follow-up communication.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism, empathy, and a solution-focused approach.<br>• Assist callers with questions, service needs, and general support while delivering a positive customer experience.<br>• Enter orders and update customer information accurately within the appropriate systems.<br>• Handle both inbound and outbound phone communication to resolve issues and provide timely follow-up.<br>• Document customer interactions clearly so records remain complete and up to date.<br>• Work closely with internal teams to address requests efficiently and ensure smooth service delivery.<br>• Maintain consistent call quality and productivity in a fast-paced call center environment.
We are looking for a customer-focused team member to support a busy banking contact center in Illinois. This Long-term Contract opportunity is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and can provide a positive experience for customers calling about online banking concerns. The role is fully on-site and centers on documenting customer-reported issues accurately and routing details to the appropriate internal team for follow-up.<br><br>Responsibilities:<br>• Respond to a high volume of inbound customer calls related to online banking access and account service concerns.<br>• Gather clear and complete details about each customer issue, recording notes with accuracy for internal review.<br>• Forward documented cases to the appropriate support personnel for resolution when troubleshooting is not handled within this role.<br>• Deliver courteous, attentive service on every interaction while helping customers feel heard and supported.<br>• Enter and maintain customer information and service details within internal systems to ensure proper tracking.<br>• Manage call flow efficiently throughout the workday while meeting service expectations in an on-site call center setting.<br>• Support banking service operations by escalating concerns promptly and following established handling procedures.
<p><em>The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p> </p><p>You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em> </em></p><p><strong>Job Description:</strong></p><p>We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul><p><em> </em></p>
<p>We are looking for a detail-oriented Sales Support team member to join our team in Illinois. This contract opportunity is ideal for someone who enjoys assisting customers, processing sales-related information accurately, and keeping communication organized across multiple channels. The role supports post-sale activities, order handling, and day-to-day coordination to help ensure a smooth customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Enter and maintain customer orders, purchase details, and related sales information with a high level of accuracy.</p><p>• Respond to incoming customer inquiries and provide timely support through email and other communication channels.</p><p>• Assist with post-sale follow-up activities to help ensure orders are tracked, updated, and completed properly.</p><p>• Review purchase orders and confirm that order information is complete, accurate, and aligned with customer requests.</p><p>• Support inbound sales efforts by helping route requests, preparing documentation, and coordinating next steps.</p><p>• Maintain organized records in spreadsheets and email systems to support reporting and daily sales operations.</p><p>• Work with internal teams to resolve order issues, clarify customer needs, and improve overall service responsiveness.</p><p><br></p><p>The salary range for this position is $22 to $23/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster </p>