<p> </p><p><strong>Key Responsibilities</strong></p><p><strong>Tyler Munis System Administration</strong></p><ul><li>Administer, configure, and maintain all Tyler Munis ERP modules </li><li>Manage system updates, patches, upgrades, and environment refreshes.</li><li>Monitor system performance, troubleshoot issues, and coordinate with Tyler Technologies as needed.</li><li>Maintain user roles, permissions, security settings, and workflow configurations.</li><li>Oversee data integrity, system logs, and scheduled jobs.</li></ul><p><strong>Technical Support & Maintenance</strong></p><ul><li>Perform routine system health checks, database maintenance tasks, and application monitoring.</li><li>Support integrations between Munis and other City systems (e.g., HRIS, financial systems, document management).</li><li>Assist with report development using tools such as <strong>Crystal Reports, SQL, SSRS</strong>, or Munis reporting utilities.</li><li>Participate in disaster recovery planning and testing for ERP systems.</li><li>Document system configurations, procedures, and technical workflows.</li></ul><p><strong>Customer Service & Functional Support</strong></p><ul><li>Serve as a primary point of contact for HR, Payroll, Finance/Accounting Stakeholders using Munis.</li><li>Provide Tier 2/Tier 3 support for functional and technical issues.</li><li>Train end users, develop user guides, and support onboarding for new staff.</li><li>Collaborate with business units to analyze needs, improve processes, and implement system enhancements.</li></ul><p><strong>Secondary Technical Skills (Preferred but Not Required)</strong></p><p>These skills are not mandatory but are highly valuable in supporting ERP ecosystem:</p><ul><li>SQL scripting and database query optimization</li><li>API or flat‑file integrations</li><li>Basic PowerShell or automation scripting</li><li>Experience with workflow automation tools</li><li>Familiarity with ITIL service management practices</li><li>Knowledge of financial, HR, payroll, or procurement business processes</li><li>Experience with cloud‑hosted Munis environments or hybrid infrastructure</li></ul><p><strong> </strong></p>
<p>A public-sector organization is seeking an Application Support Analyst to provide day‑to‑day operational support for internal application systems and end‑user technology. This role focuses on maintaining desktop environments, administering third‑party software, supporting business applications, and ensuring reliable operation of computer hardware, peripherals, and operating systems. The position requires a self‑motivated professional who can work independently, manage multiple tasks, and coordinate with external vendors when needed.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Support and maintain a Microsoft‑based desktop environment, including installation, configuration, and troubleshooting of computers, printers, and related peripherals.</li><li>Administer and support vendor‑provided application systems used across the organization.</li><li>Perform operating system installation, configuration, updates, and issue resolution.</li><li>Assist with job scheduling, documentation, and routine operational tasks for application software.</li><li>Provide end‑user support, training, and guidance to ensure effective use of technology resources.</li><li>Install and maintain digital display equipment as needed.</li><li>Utilize scripting tools such as PowerShell to automate tasks and improve efficiency.</li><li>Serve as a liaison between internal teams and external vendors to resolve technical issues.</li><li>Maintain accurate records of work activities using established ticketing and change‑management processes.</li><li>Support organizational needs during emergency situations as part of an emergency‑critical role.</li></ul><p><br></p>
We are looking for a detail-oriented Data Analyst with expertise in Microsoft Excel to join our team in Tampa, Florida. In this role, you will work with raw data, transforming it into meaningful insights and actionable reports to support organizational initiatives. The ideal candidate thrives in analyzing complex datasets and has a strong understanding of data integrity, visualization, and reporting standards.<br><br>Responsibilities:<br>• Organize, analyze, and interpret raw data using advanced Excel functionalities, including formulas, macros, and pivot tables.<br>• Consolidate and integrate data from multiple sources to build cohesive reports and dashboards.<br>• Create and deliver detailed presentations and reports tailored to various stakeholders, including executives and board members.<br>• Ensure data accuracy and consistency through regular audits and quality checks.<br>• Collaborate with team members to enhance data collection processes and implement best practices.<br>• Develop and maintain centralized data repositories for streamlined reporting.<br>• Identify trends and patterns in data to provide actionable insights for organizational improvement.<br>• Train staff on data management tools and techniques to promote consistent and efficient data handling.<br>• Monitor performance indicators to detect discrepancies and recommend corrective actions.<br>• Implement protocols to guarantee data security and compliance with organizational standards.
We are looking for a skilled IT/SDLC Business Analyst to join our team in Clearwater, Florida. In this role, you will bridge the gap between business needs and technical solutions, ensuring seamless collaboration across teams. The ideal candidate will bring expertise in the Property & Casualty insurance industry and thrive in a fast-paced SaaS environment.<br><br>Responsibilities:<br>• Analyze business processes and workflows to identify areas for improvement and align them with technical solutions.<br>• Collaborate with cross-functional teams, including developers, QA, product managers, and client stakeholders, to gather and refine requirements.<br>• Translate business needs into detailed user stories and acceptance criteria for development teams.<br>• Utilize tools such as Microsoft Office and Azure DevOps to track and manage projects effectively.<br>• Conduct gap analyses to ensure alignment between current systems and desired outcomes.<br>• Provide support for occasional after-hours releases or client-specific needs.<br>• Ensure high-quality deliverables by applying strong attention to detail and problem-solving skills.<br>• Assist in development testing and quality assurance processes to validate system functionality.<br>• Stay informed about cloud-based SaaS platforms and hybrid architectures to better support client needs.<br>• Foster strong communication and collaboration to resolve misunderstandings and drive project success.
<p>Hire date for this position is ASAP with matching candidates interviewing with our end client the last week of March. If you're a savvy SAP Business Systems Analyst in the IT world, have at least 3 years of professional experience, and looking for a full time position. APPLY NOW. </p><p><br></p><p>We are looking for a skilled SAP Systems Analyst to join our team in Clearwater, Florida. In this role, you will leverage your expertise to analyze business processes, recommend system improvements, and support ERP configurations to enhance operational efficiency. This position offers an excellent opportunity to contribute to a growing organization while driving impactful changes.</p><p><br></p><p>Responsibilities:</p><p>• Examine and document existing business processes to identify areas for improvement.</p><p>• Align organizational workflows with SAP system capabilities to optimize operations.</p><p>• Propose enhancements to system usage and business workflows to increase efficiency.</p><p>• Facilitate the implementation of system updates and changes as needed.</p><p>• Provide ongoing support for current SAP system implementations and configurations.</p><p>• Collaborate on future business expansion projects and introduce innovative operational strategies.</p><p>• Deliver technical assistance and solutions to address system-related challenges.</p><p>• Gather and analyze requirements to ensure alignment with organizational objectives.</p><p>• Conduct system configurations and resolve technical issues related to SAP.</p><p>• Ensure smooth integration of business processes with ERP solutions.</p>
We are looking for a knowledgeable and detail-oriented ERP Analyst to manage and support Tyler Munis systems in Saint Petersburg, Florida. This role involves overseeing system functionality, ensuring seamless operations, and collaborating with stakeholders to optimize processes. The ideal candidate demonstrates technical expertise, strong problem-solving skills, and a commitment to delivering excellent service.<br><br>Responsibilities:<br>• Administer, configure, and maintain Tyler Munis ERP modules to ensure system reliability and performance.<br>• Perform system updates, patches, and upgrades while managing environment refreshes.<br>• Monitor system functionality, troubleshoot technical issues, and coordinate resolutions with Tyler Technologies.<br>• Manage user roles, permissions, security settings, and workflow configurations to maintain system integrity.<br>• Develop and maintain documentation for system configurations, procedures, and workflows.<br>• Provide Tier 2 and Tier 3 technical support to resolve functional and technical challenges.<br>• Collaborate with departments to analyze business needs, improve processes, and implement system enhancements.<br>• Support integration efforts between Tyler Munis and other systems, such as financial and document management platforms.<br>• Assist with report creation using tools like Crystal Reports and Munis reporting utilities.<br>• Participate in disaster recovery planning and testing for ERP systems.