<p><strong>Summary</strong></p><p>The Low Voltage Service Manager leads a fast-paced service department responsible for installing, maintaining, and troubleshooting low voltage systems including security, access control, CCTV, data cabling, and related technologies.</p><p> </p><p>This role is critical in a hyper-growth environment and requires a leader who thrives in change, maintains composure under pressure, communicates clearly, and leads with accountability and humility. The ideal candidate is hands-on, solution-oriented, and focused on team success—not personal status.</p><p> </p><p><strong>Responsibilities</strong></p><p>Team Leadership & Culture</p><ul><li>Lead, train, and develop service technicians and coordinators in a high-expectation environment</li><li>Set clear standards for professionalism, communication, and accountability</li><li>Provide calm, direct leadership during high-pressure situations and escalations</li><li>Foster a team-first culture where respect, collaboration, and adaptability are non-negotiable</li></ul><p>Service Operations Management</p><ul><li>Schedule and dispatch technicians to meet aggressive service timelines</li><li>Ensure jobs are completed on time, within budget, and to quality standards</li><li>Actively identify operational gaps and coordinate potential implement process improvements</li></ul><p>Customer Relations</p><ul><li>Serve as the escalation point for service issues, maintaining a professional and composed demeanor at all times</li><li>Communicate clearly with customers, technicians, and leadership</li><li>Drive resolution, not excuses</li><li>Support service agreements and long-term customer satisfaction initiatives</li></ul><p>Compliance & Documentation</p><ul><li>Ensure all work complies with local codes</li><li>Maintain accurate service records, reports, and documentation</li><li>Enforce safety standards and company policies consistently</li></ul><p>Financial & Business Oversight</p><ul><li>Monitor labor costs, department budget, and profitability</li><li>Report on metrics and performance indicators to leadership</li><li>Identify opportunities for growth, efficiency, and scalability</li></ul><p><strong>Maintenance Program Development (Critical Function)</strong></p><ul><li>Design and launch preventive maintenance programs for low voltage systems</li><li>Create service agreement offerings, scopes, pricing models, and renewal processes</li><li>Partner with sales and leadership to convert install customers into maintenance clients</li><li>Establish inspection schedules, documentation standards, and reporting templates</li><li>Track recurring revenue, contract performance, and customer retention</li><li>Continuously improving the maintenance model to support long-term scalability</li></ul>
<p>INTERVIEWS WITH OUR CLIENT BEGIN NEXT WEEK. Hybrid position in the Tampa, FL area so remote only candidates cannot be considered. </p><p><br></p><p>We’re looking for a highly skilled E‑Commerce Developer with hands-on experience building and optimizing enterprise‑level online commerce solutions. In this role, you’ll work with the Oracle ATG Commerce platform and a modern Java-based tech stack to design, develop, and enhance high‑performance e‑commerce applications. You’ll collaborate closely with cross‑functional teams to deliver scalable, secure, and user‑friendly digital experiences.</p><p>This position is ideal for someone who thrives in a fast-paced environment, enjoys solving complex technical challenges, and wants to play a key role in shaping the future of our digital commerce ecosystem.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and maintain e‑commerce applications using <strong>Oracle ATG Commerce</strong> and related modules.</li><li>Build and enhance backend services using <strong>Java, J2EE, JSP, JSTL</strong>, and modern development frameworks.</li><li>Develop and integrate <strong>REST and SOAP APIs</strong> to support internal and external system communication.</li><li>Collaborate with product managers, UX designers, and QA teams to deliver high‑quality features and enhancements.</li><li>Optimize application performance, scalability, and reliability across the full technology stack.</li><li>Work with <strong>Oracle databases</strong>, writing efficient SQL queries, stored procedures, and performance tuning.</li><li>Implement front‑end components using HTML, CSS, JavaScript, and modern UI frameworks.</li><li>Participate in code reviews, architectural discussions, and best‑practice development processes.</li><li>Troubleshoot production issues and support ongoing platform stability and improvements.</li></ul><p><br></p>
<p>We are partnering with a leading global financial institution to hire multiple <strong>Control Testers</strong> supporting the Corporate & Investment Bank (CIB) – Payments & Market Operations division in Tampa.</p><p>This team is responsible for assessing and validating the effectiveness of operational controls across front and back office functions. These roles are critical to ensuring regulatory compliance, SOX adherence, and strong risk mitigation across high-volume market operations environments.</p><p><br></p><p>This is a high-visibility opportunity offering exposure to senior stakeholders, complex financial products, and strong potential for long-term growth.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Execute SOX control testing across CIB Market Operations functions</li><li>Evaluate design and operating effectiveness of controls on a preset frequency</li><li>Assess reconciliation controls, fund transfers, payment processing controls, and operational SLAs</li><li>Review procedures and identify risk gaps or mitigation weaknesses</li><li>Design and document detailed test scripts and control narratives</li><li>Analyze large data sets (including 1M+ line data files) to identify attributes and anomalies</li><li>Lead stakeholder calls and drive follow-ups to meet testing deadlines</li><li>Partner with front office, back office, and operations teams to validate lifecycle controls</li><li>Track testing through dashboards, queues, monitoring frameworks, and reporting tools</li><li>Manage mini-projects to meet regulatory and internal deadlines</li></ul><p><br></p>
