<p>Our Oakland, CA banking client is seeking an IT Support Specialist to join their team. In this role, you will ensure efficient operation of network, computer, and telecommunication resources with a strong focus on customer service. Responsibilities include installing and maintaining hardware/software, updating mobile device policies, performing preventative maintenance, user access management, troubleshooting, backup procedures, IT audit support, and providing after-hours support as needed.</p><p><br></p><p>This role is 5 days a week onsite in Oakland, CA.</p>
<p><strong>Jennifer Fukumae with Robert Half Finance and Accounting is partnering with a Wealth Management Firm</strong> seeking a full-time, experienced <strong>Client Service Specialist</strong> to join their growing team. This role is based in <strong>San Francisco</strong> (hybrid, 3 days in-office) with the option to work from the Menlo Park office as needed.</p><p> </p><p><strong>Compensation:</strong> $80,000–$90,000 (DOE) + Bonus + <strong>6% 401(k) match</strong></p><p><strong>Schedule:</strong> Hybrid (3 days in-office), WFH 2 days once trained</p><p> </p><p>This boutique investment advisory firm serves approximately 700 client families and institutions with an average AUM of ~$3M. With more than 85 years in operation, the team delivers sophisticated investment management and active planning across generations of clients.</p><p> </p><p>This position is primarily <strong>back-office/administrative</strong> with some direct interaction via email and phone—not client meetings or investment discussions. Ideal for someone who is operationally strong, detail-oriented, and proactive in improving process and client experience.</p><p> </p><p><strong>What You’ll Do</strong></p><ul><li>Support client relationships by tracking client communications and completing service requests (money movement, account consolidation, access updates, DocuSign preparation, etc.).</li><li>Coordinate with the Client Service team to prepare for client meetings, including reports, data gathering, and CRM updates (Salesforce/eMoney).</li><li>Communicate with clients by phone or email to answer operational questions and resolve administrative issues.</li><li>Initiate and monitor service requests with custodians such as Schwab, Fidelity, or Pershing.</li><li>Assist with account openings, transfers, reregistration, stock option exercises, cost basis research, donations, RMDs, and distributions.</li><li>Maintain accurate records by updating the portfolio accounting system and CRM.</li><li>Contribute to quarterly reporting—production, review, and delivery of client reports.</li><li>Ensure client service procedures are followed and continuously enhanced for efficiency and quality.</li></ul><p><br></p>
We are looking for an experienced Systems Engineer to oversee and enhance the performance, security, and scalability of IT infrastructures across corporate and client environments. This role encompasses managing on-premises systems, cloud platforms like Microsoft 365 and Azure, as well as network operations. The ideal candidate will bring a proactive approach to ensuring the reliability and security of critical systems while collaborating with cross-functional teams.<br><br>Responsibilities:<br>• Oversee and maintain network infrastructure for corporate and client operations, including Microsoft 365, Azure Active Directory, and Active Directory environments.<br>• Manage security solutions such as firewalls (Palo Alto), endpoint protection tools, and mobile device management platforms.<br>• Lead the planning and execution of infrastructure projects, upgrades, and new implementations to align with organizational goals.<br>• Provide expert-level technical support for desktops, servers, mobile devices, and telecom systems.<br>• Maintain accurate and up-to-date system documentation, software inventories, and patch management processes.<br>• Work closely with third-party vendors and internal teams to ensure secure and efficient IT operations.<br>• Offer high-level technical support to executives and participate in an on-call rotation for after-hours support.<br>• Travel occasionally to client locations to assist with network installations, troubleshooting, and project management.
<p><strong>San Francisco (Presidio) – Hybrid, 1–2 days in office</strong></p><p><strong>$130–150k Base + Bonus</strong> (DOE)</p><p><strong>If interested in this role, please send a message to <em>Jennifer Fukumae on LinkedIn</em> for quickest consideration.</strong></p><p> </p><p><strong>Jennifer Fukumae with Robert Half Finance and Accounting is partnering with a specialized private investment firm</strong> focused on unconventional, misunderstood, and idiosyncratic asset classes.</p><p> </p><p><strong>About the Firm</strong></p><p>This firm invests in high-yield, risk-adjusted opportunities that fall outside traditional asset classes and is ~$1.5B AUM and preparing for additional fund raises.</p><p> </p><p><strong>Key Responsibilities</strong></p><p>As a Fund Manager, you will take on elevated ownership across fund operations, reporting, and team oversight:</p><ul><li>Oversee all Fund and GP general ledger activities</li><li>Manage quarterly and annual reporting cycles, ensuring accurate financial statements</li><li>Partner with finance leadership on audit, tax, and compliance deliverables</li><li>Maintain oversight of capital call/distribution processes</li><li>Review and enhance reporting packages prepared by the accounting team</li><li>Advise on complex, non-routine fund or transaction issues</li><li>Lead, mentor, and develop junior staff</li><li>Collaborate closely with Investor Relations on LP communications</li><li>Serve as a key point of contact between internal leadership and external providers</li></ul><p><br></p>
<p>We are looking for a skilled Helpdesk Support Analyst to join our team in Petaluma, California. In this long-term contract role, you will be responsible for providing technical support to ensure the smooth operation of desktop systems and applications. As part of a non-profit organization, you will contribute to maintaining an efficient and secure IT environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical assistance for desktop hardware, software, and peripherals to resolve user issues effectively.</p><p>• Manage Active Directory tasks, including user account setup and maintenance.</p><p>• Install, configure, and troubleshoot Windows 10 operating systems and applications.</p><p>• Perform desktop imaging and ensure systems are properly prepared for deployment.</p><p>• Assist in managing Okta authentication and access control systems.</p><p>• Utilize ticketing systems to track, prioritize, and resolve service desk tickets.</p><p>• Support users with Office 365 applications and address any related concerns.</p><p>• Conduct regular maintenance and updates for workstations to ensure optimal performance.</p><p>• Collaborate with team members to improve support processes and enhance user experience.</p><p>• Address technical issues promptly to minimize disruptions in daily operations.</p>
<p>We are looking for a highly experienced interim Chief Information Officer (CIO) to lead a critical evaluation of IT systems and operations within a higher education environment. This contract position requires a strategic leader who can identify inefficiencies, recommend cost-effective solutions, and oversee the implementation of optimized IT systems. This is a remote position and offers a unique opportunity to collaborate with both internal teams and external vendors to drive transformative improvements in technology and operations.</p><p><br></p><p>Responsibilities:</p><p>• Conduct a comprehensive assessment of IT systems, including payroll, enterprise software, and technology infrastructure, within a higher education organization.</p><p>• Identify redundancies and inefficiencies in the current technology stack and propose cost-saving measures.</p><p>• Provide detailed recommendations for modernizing and streamlining IT operations to enhance functionality and reduce costs.</p><p>• Perform cost evaluations and analyses of existing systems, focusing on overlap and operational redundancies.</p><p>• Collaborate with internal IT teams and external vendors to implement recommended changes effectively.</p><p>• Manage the evaluation project within tight deadlines, ensuring decisions are delivered by the set timeline.</p><p>• Work closely with stakeholders to optimize and streamline systems such as Moodle, Microsoft 365, Windows, Ellucian Colleague, and Oracle.</p><p>• Oversee the implementation and optimization of recommended IT solutions over several months.</p><p>• Ensure seamless communication and collaboration across cross-functional teams during the project.</p><p>• Provide strategic leadership to ensure IT systems align with organizational goals and long-term sustainability.</p>
