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3 results for Seo Specialist in Santa Rosa, CA

AI Optimization Specialist

San Francisco, CA
remote
Temporary / Contract
85 - 90 USD / Hourly
We are looking for an AI Optimization Specialist to help elevate the performance of AI-driven customer support experiences for a fintech organization. This contract position is fully remote and is focused on using data, conversation analysis, and platform insights to improve customer satisfaction, strengthen retention, and increase successful self-service outcomes. Based in San Francisco, California, this role is ideal for someone who can translate support performance trends into practical recommendations across AI support channels. Responsibilities:• Evaluate AI-supported customer service results by examining satisfaction trends, retention indicators, and resolution performance.• Review support conversations to uncover recurring friction points and identify opportunities to improve automated interactions.• Analyze interaction patterns to lower escalation rates and increase the percentage of issues resolved through self-service.• Use reporting tools, dashboards, and performance metrics to guide AI optimization efforts and recommend measurable enhancements.• Work with high-volume support datasets to assess effectiveness across AI channels and surface actionable insights.• Partner with stakeholders to identify gaps in customer support experiences and prioritize improvements based on observed data.• Apply expertise with Sierra and Decagon to compare performance signals and refine AI support outcomes.• Track trends across customer interactions to highlight opportunities for operational and experience improvements.
2026-08-07T00:00:00Z

AR Specialist

Esparto, CA
onsite
Temporary / Contract
28 - 31 USD / Hourly
Robert Half Contracts Finance and Accounting division is seeking an AR Specialist to join a fast-growing company who is looking for an AR Specialist to join their team long-term! The job duties would include: <ul><li>Process daily cash, check, ACH, and credit card deposits.</li><li>Apply customer payments accurately to outstanding invoices.</li><li>Monitor customer accounts and aging reports.</li><li>Contact customers regarding past-due balances and resolve payment issues professionally.</li><li>Submit invoices and supporting documentation to customers.</li><li>Respond to customer billing inquiries via phone and email.</li><li>Maintain accurate customer account information.</li><li>Process credit card transactions and customer payments.</li><li>Prepare deposits and reconcile payment activity.</li><li>Code tax-exempt documentation and maintain appropriate records.</li><li>Work closely with Sales, Customer Service, and Management to resolve account discrepancies.</li><li>Generate reports related to accounts receivable activity.</li><li>Welcome and assist customers visiting the front office as needed.</li><li>Maintain confidentiality of financial information.</li><li>Perform other accounting and administrative duties as assigned.</li></ul>Qualifications<ul><li>3+ years of Accounts Receivable or general accounting experience preferred.</li><li>Strong knowledge of Microsoft Excel, Outlook, and accounting software.</li><li>Excellent mathematical, analytical, and organizational skills.</li><li>Strong attention to detail with a high degree of accuracy.</li><li>Professional communication and customer service skills.</li><li>Ability to prioritize multiple tasks and meet deadlines.</li></ul>The ideal candidate would have experience in AR and great communication, ERP software knowledge and can work onsite. If you feel this is the job for you, apply today!
2026-07-27T00:00:00Z

Immigration Specialist

San Francisco, CA
remote
Temporary / Contract
31.6635 - 40 USD / Hourly
Our client, a fast-growing technology company, is seeking an experienced Immigration Specialist to temporarily support and independently manage its employment-based immigration program during a period of continued growth. This individual will serve as the primary internal resource for employment-based immigration, partnering closely with People Operations, Employment Counsel, employees, business leaders, and outside immigration counsel to independently manage immigration matters and ensure the successful execution of the company's employment-based immigration program.This is an excellent opportunity for an immigration professional who enjoys owning processes, collaborating across multiple business functions, and supporting employees throughout the immigration lifecycle within a dynamic, high-growth environment. Responsibilities<ul><li>Serve as the primary internal point of contact for employment-based immigration matters. </li><li>Independently manage employment-based immigration workflows while partnering with outside immigration counsel to facilitate timely case progression. </li><li>Coordinate employment-based immigration processes, including H-1B, H-4, PERM, LCAs, I-140s, amendments, extensions, and other employment-based immigration matters. </li><li>Partner with People Operations, Employment Counsel, hiring managers, and employees to facilitate immigration processes and provide guidance regarding case status, documentation, and next steps. </li><li>Identify immigration-related issues, proactively coordinate appropriate action, and escalate matters when necessary. </li><li>Maintain accurate immigration records, case tracking systems, reporting, and compliance documentation. </li><li>Monitor immigration timelines and deadlines to ensure timely completion of filings and related employment actions. </li><li>Support immigration compliance initiatives while maintaining confidentiality and accuracy throughout the immigration lifecycle. </li><li>Build strong working relationships across the organization while delivering exceptional service to employees and internal stakeholders. </li></ul>
2026-07-20T00:00:00Z