<p>We are looking for a skilled Help Desk Analyst I to join our team in Alameda, California. This Help Desk Analyst I long-term contract position offers an excellent opportunity to provide technical support and ensure seamless operations across various systems and technologies. The ideal Help Desk Analyst I candidate will have expertise in troubleshooting and configuring hardware and software while delivering exceptional customer service. The Help Desk Analyst I role is for a long term contract and is an onsite position out of Almeda, Ca. </p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Android devices, Apple products, and other hardware systems.</p><p>• Manage Active Directory accounts and permissions to ensure secure access.</p><p>• Configure and deploy EO/IR systems to meet operational requirements.</p><p>• Perform database management tasks, including updates and maintenance.</p><p>• Assist with hardware installations and configuration management processes.</p><p>• Support software deployments and ensure compatibility across systems.</p><p>• Deliver prompt and effective solutions to end-user concerns.</p><p>• Document technical procedures and resolutions to maintain a knowledge base.</p><p>• Collaborate with team members to improve system efficiency and reliability.</p>
<p>Robert Half is seeking a hands‑on Yardi Application Support Analyst to serve as the primary owner of Yardi support and day‑to‑day issue resolution. This Yardi Administrator role is heavily focused on ticket work, user support, and small enhancement projects, supporting a legacy Yardi v7 environment with a gradual transition to Yardi Elevate. This Tardi Administrator position exists to centralize Yardi ownership and relieve an overextended internal resource. This Radi Administrator role is an onsite position out of Oakland, Ca</p><p><br></p><p>What You’ll Do</p><ul><li>Serve as the primary support contact for Yardi, handling a high volume of tickets related to:</li><li>User errors and how‑to questions - Data and workflow issues -Process and configuration questions</li><li>Troubleshoot issues by:</li><li>Walking users through problems step‑by‑step</li><li>Explaining system behavior and proper usage</li><li>Applying backend fixes where appropriate</li><li>Support Yardi v7 (legacy) with ongoing migration to Yardi Elevate</li><li>Perform small enhancement projects, cleanups, and configuration updates</li><li>Provide functional support across Yardi modules, including:</li><li>Procure‑to‑Pay - Basic Financials- Residential / Public Housing</li><li>Inspections and Maintenance applications and integrations</li><li>Document common issues, fixes, and processes to reduce repeat tickets</li><li>Act as a liaison between business users and technical teams as needed</li></ul><p><br></p>
<p>We are looking for a Senior Reporting Analyst to join our dynamic team in Emeryville, California. In this role, you will leverage your expertise in financial analysis and modeling to provide key insights that drive strategic decisions. The ideal candidate is detail-oriented, analytical, and skilled in handling complex datasets to uncover trends and opportunities.</p><p><br></p><p>Responsibilities:</p><ul><li>Analyze documentation for new reinsurance deals and coordinate with Finance, Legal, Risk, IT, and leadership to ensure compliant execution.</li><li>Contribute as a core team member in producing reports for both new and existing reinsurance transactions.</li><li>Build strong knowledge of how reinsurance agreements affect upstream and downstream processes and work with teams to ensure proper integration.</li><li>Deliver timely analyses and insights to support decision‑making across the organization.</li><li>Partner with management and IT to define requirements and support future system enhancements.</li><li>Assist in creating and maintaining large analytical datasets from internal and external sources.</li><li>Proactively identify and develop new KPIs or reporting ideas based on observed needs.</li><li>Apply Change Management and Control standards throughout reporting activities.</li><li>Offer data‑driven guidance to Finance, Risk, Underwriting Ops, IT, Legal, and Servicing teams.</li><li>Handle additional responsibilities as required.</li></ul>
<p>We are looking for a Revenue Reporting Analyst to join our team in San Francisco, California. In this role, you will play a vital part in ensuring the accuracy and integrity of revenue-related data to support seamless financial reporting processes. The position offers an opportunity to work closely with both internal teams and external partners, leveraging your analytical expertise to create impactful reports and dashboards that drive business insights. <strong>For immediate consideration, please contact Daniel Mok directly via Linked-In.</strong></p><p><br></p><p>Responsibilities:</p><p>• Manage the import, validation, and analysis of revenue-related data to support accurate financial reporting.</p><p>• Collaborate with external data providers to ensure timely delivery of statements and resolve data quality issues.</p><p>• Oversee the onboarding process for new data providers, ensuring proper documentation and technical specifications are maintained.</p><p>• Work closely with internal accounting and reporting teams to support accurate financial reporting and efficient period-close activities.</p><p>• Monitor data ingestion logs and reporting dashboards to proactively identify and address discrepancies.</p><p>• Assist with system upgrades and data migrations, including testing ingestion tools and platforms.</p><p>• Design and implement data-driven analyses, creating dashboards and reports tailored to key business metrics.</p><p>• Conduct ongoing evaluations of business performance metrics and provide actionable insights.</p><p>• Develop and maintain clear documentation of processes and workflows.</p><p>• Build strong relationships with external and internal stakeholders to facilitate seamless data operations.</p>
<p>The Fraud Rules Engineer will support the Safety Team by designing, implementing, testing, and maintaining fraud detection rules within a proprietary internal rule engine. This role requires strong foundational programming skills and the ability to translate fraud strategies, business logic, and analytical insights into clear, efficient rules that prevent account‑level fraud.</p>
<p>We are looking for an experienced IT Director to oversee and advance the technology operations of a detail-oriented services organization in Walnut Creek, California. This role requires a blend of strategic planning, hands-on technical expertise, and leadership to ensure the firm's infrastructure and systems run smoothly. The position offers excellent benefits, including profit sharing, year-end bonuses, and opportunities for growth within a collaborative team environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide strategic leadership for the IT department, oversee IT Specialist and MSP vendors, ensuring alignment with the organization's goals and objectives.</p><p>• Manage and maintain the firm's on-premises servers, Microsoft-based systems, and overall infrastructure.</p><p>• Administer and support specialized legal-industry applications, including NetDocuments.</p><p>• Address complex technical issues by providing hands-on assistance and mentoring the internal IT Specialist.</p><p>• Design and implement strategies to enhance security, ensure data integrity, and optimize system reliability.</p><p>• Develop and execute long-term IT plans, identifying opportunities for upgrades and improved efficiencies.</p><p>• Monitor and manage help desk operations, ensuring timely resolution of escalated issues.</p><p>• Collaborate with other departments to understand technology needs and deliver effective solutions.</p>