<p>We are looking for a skilled Help Desk Analyst I to join our team in Alameda, California. This Help Desk Analyst I long-term contract position offers an excellent opportunity to provide technical support and ensure seamless operations across various systems and technologies. The ideal Help Desk Analyst I candidate will have expertise in troubleshooting and configuring hardware and software while delivering exceptional customer service. The Help Desk Analyst I role is for a long term contract and is an onsite position out of Almeda, Ca. </p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for Android devices, Apple products, and other hardware systems.</p><p>• Manage Active Directory accounts and permissions to ensure secure access.</p><p>• Configure and deploy EO/IR systems to meet operational requirements.</p><p>• Perform database management tasks, including updates and maintenance.</p><p>• Assist with hardware installations and configuration management processes.</p><p>• Support software deployments and ensure compatibility across systems.</p><p>• Deliver prompt and effective solutions to end-user concerns.</p><p>• Document technical procedures and resolutions to maintain a knowledge base.</p><p>• Collaborate with team members to improve system efficiency and reliability.</p>
<p>We are looking for a detail-oriented Operations Support Specialist I to join our team in Palo Alto, California. In this long-term contract position, you will play a vital role in ensuring smooth and accurate patient registration processes while delivering exceptional customer service. This position requires someone who can manage multiple tasks efficiently, prioritize responsibilities, and maintain professionalism in a fast-paced environment.</p><p><br></p><p>ESSENTIAL FUNCTIONS</p><p>Maintain and distribute controlled documents to mobile and center locations.</p><p>Maintains an inventory of controlled documents, labels and tags, fulfills orders to, and from multiple locations to ensure each location using preprinted materials are using the most current version of each document.</p><p>% Time: 10%</p><p>Maintains Donor Services Critical Supply Verification process by checking in supplies and verifying shipment number, lot number and expiration dates match what was logged by materials management. Verifies package inserts for updates or revision changes and obtains certificates from manufactures for products that require them.</p><p>% Time: 20%</p><p>Orders and maintains office supplies and equipment for donor services. Maintaining par levels for all office supplies and distributes them to locations when needed. Obtains special requested supplies and equipment for donor services by obtaining quotes from vendors and working with purchasing to ensure orders arrive quickly and on time to meet the varying needs of the donor services team.</p><p>% Time: 10%</p><p>Handles preventative maintenance (PM) and equipment repair tasks for donor services. Performs PM tasks on various equipment within donor services, reaches out to vendors and coordinates PM's for more complicated equipment. Handles problem equipment requests from staff members by diagnosing equipment and performing repairs on equipment when able or sending equipment out to vendors for more complicated repairs.</p><p>% Time: 20%</p><p>Handles bag and kit reporting for donor services by taking incoming problem bag and kit reports from donor services staff and completing vendor requirements to report any defective products to the vendor and our quality and regulatory affairs (QRA) team.</p><p>% Time: 10%</p><p>Maintains supply and equipment records for the OS department both in paper form when necessary and in digital form by entering information into a software system. Maintains the most current version of package inserts and certificates and obtains digital copies when possible. Recalls records from offsite storage when necessary.</p><p>% Time: 10%</p><p>Assists other Operations Support Specialists with projects and tasks as assigned.</p><p>% Time: 20%</p>
We are looking for an experienced Senior Financial Analyst to join our team in Los Altos, California. In this long-term contract position, you will play a pivotal role in leading budget development and administration while ensuring compliance with fiscal management principles, organizational policies, and relevant state regulations. This position offers the opportunity to collaborate with various stakeholders, analyze complex financial data, and provide valuable insights to support decision-making.<br><br>Responsibilities:<br>• Act as a key advisor to administrators and staff regarding budget development processes, policies, and procedures.<br>• Conduct detailed financial analyses, including variance analysis and financial modeling, to review, audit, and reconcile budgets.<br>• Prepare comprehensive reports featuring narratives, financial interpretations, and actionable recommendations.<br>• Research and analyze financial and statistical data to identify trends and provide insights to management.<br>• Create and present financial documentation, including reports for Board of Trustees meetings.<br>• Process budget adjustments, journal entries, and accruals, ensuring compliance with financial standards.<br>• Monitor expenditures and fiscal activities, addressing potential issues and recommending corrective actions.<br>• Provide technical expertise to program managers and staff on budget-related matters, including changes and transfers.<br>• Maintain and ensure the accuracy of data management systems, generating specialized reports as needed.<br>• Identify and resolve complex budgetary and financial challenges through thorough analysis and forecasting.