We are looking for a detail-oriented Business Analyst to support operational teams within a financial services environment in Carpinteria, California. This role contributes to day-to-day business analysis activities while also taking ownership of intermediate-level projects, operational reviews, and cross-functional coordination efforts. The ideal candidate brings strong analytical judgment, clear communication skills, and the ability to identify process improvements that strengthen accuracy, efficiency, and service quality.<br><br>Responsibilities:<br>• Provide flexible support across operations teams by assisting high-volume work areas and adapting to shifting departmental priorities.<br>• Manage business analysis assignments that include quality control reviews, audit support activities, and special projects tied to operational performance.<br>• Partner with operations leaders and technology teams to gather business needs, document functional specifications, coordinate project activities, and support system testing efforts.<br>• Investigate recurring processing issues or workflow disruptions, assess root causes, and present practical recommendations to leadership.<br>• Handle departmental service and research requests with accuracy, timeliness, and appropriate follow-through.<br>• Review existing procedures with managers to uncover inefficiencies, strengthen controls, and suggest process enhancements.<br>• Track operational patterns and performance trends to help identify training opportunities and support continuous improvement initiatives.<br>• Maintain readiness to perform essential responsibilities remotely when business continuity needs require off-site support.