<p>We are looking for a skilled Helpdesk Support Analyst to join our team in Petaluma, California. In this long-term contract role, you will be responsible for providing technical support to ensure the smooth operation of desktop systems and applications. As part of a non-profit organization, you will contribute to maintaining an efficient and secure IT environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical assistance for desktop hardware, software, and peripherals to resolve user issues effectively.</p><p>• Manage Active Directory tasks, including user account setup and maintenance.</p><p>• Install, configure, and troubleshoot Windows 10 operating systems and applications.</p><p>• Perform desktop imaging and ensure systems are properly prepared for deployment.</p><p>• Assist in managing Okta authentication and access control systems.</p><p>• Utilize ticketing systems to track, prioritize, and resolve service desk tickets.</p><p>• Support users with Office 365 applications and address any related concerns.</p><p>• Conduct regular maintenance and updates for workstations to ensure optimal performance.</p><p>• Collaborate with team members to improve support processes and enhance user experience.</p><p>• Address technical issues promptly to minimize disruptions in daily operations.</p>
We are looking for a skilled Help Desk Analyst I to join our team in San Francisco, California. In this role, you will provide Tier 1 IT support, assisting users with technical issues and ensuring smooth operation of software and hardware systems. This is a long-term contract position, offering an excellent opportunity to grow your expertise in IT support and customer service.<br><br>Responsibilities:<br>• Respond promptly to user inquiries and provide technical assistance for hardware, software, and system issues.<br>• Troubleshoot and resolve problems related to computer components, internal architectures, and external peripherals.<br>• Manage and support virtual meetings and live streaming platforms, ensuring smooth operation and user satisfaction.<br>• Escalate complex technical issues to higher-level support when necessary, ensuring quick resolution.<br>• Utilize ticketing systems to track, prioritize, and document user requests and resolutions.<br>• Administer and troubleshoot software suites, including Google Workspace, enterprise password managers, and productivity applications.<br>• Deliver exceptional customer service while maintaining a meticulous and solution-oriented approach.<br>• Collaborate with team members to improve support processes and enhance user experience.<br>• Maintain knowledge of IT trends and tools to continuously improve support capabilities.<br>• Provide guidance and training to users on various IT systems and applications.
<p>Our Oakland, CA banking client is seeking an IT Support Specialist to join their team. In this role, you will ensure efficient operation of network, computer, and telecommunication resources with a strong focus on customer service. Responsibilities include installing and maintaining hardware/software, updating mobile device policies, performing preventative maintenance, user access management, troubleshooting, backup procedures, IT audit support, and providing after-hours support as needed.</p><p><br></p><p>This role is 5 days a week onsite in Oakland, CA.</p>
<p>We're seeking a <strong>Lead IT Technician</strong> to join our client's team and provide superior IT support and leadership. If you're a skilled technician with excellent leadership and technical expertise, this position offers an exciting opportunity to manage a team while ensuring smooth IT operations.</p><p> </p><p><strong>Key Responsibilities</strong></p><p> </p><ul><li>Oversee and guide a team of IT Support Technicians, providing training, prioritizing tasks, and ensuring adherence to organizational and legal standards.</li><li>Act as the primary escalation point for complex or unresolved IT support issues, assisting your team in problem resolution.</li><li>Manage the Help Desk ticketing system, including tracking, prioritizing, and resolving tickets, and conducting root-cause analysis for recurring issues.</li><li>Design, deploy, and manage computer images and software, ensuring compliance with software licensing agreements.</li><li>Coordinate technical support for events, including setup of audio/visual and video-conferencing equipment.</li><li>Install, maintain, patch, and upgrade computer systems and applications, while ensuring compatibility with the network.</li><li>Collaborate with staff to establish standards for IT support services, with a focus on efficiency and user satisfaction.</li><li>Maintain inventory and manage asset tracking for hardware and software, including overseeing upgrades and replacements.</li><li>Contribute recommendations for new hardware/software acquisitions and assist in purchasing processes.</li><li>Document configurations, user instructions, and workflows for organizational and end-user reference.</li><li>Stay informed on emerging technologies and best practices, ensuring cutting-edge solutions for the organization.</li><li>Assist with special IT projects spanning multiple departments or impacting the entire institution.</li></ul><p> </p><p><strong>Supervisory Responsibilities</strong></p><p> </p><ul><li>Supervise, mentor, and support a team of IT Support Technicians.</li><li>Provide input to the IT Director regarding team performance and professional development.</li></ul>
<p>We are seeking a skilled Database Analyst to join our team in San Francisco, California. This position is a contract-to-permanent opportunity, requiring a detail-oriented individual with a strong technical background and hands-on experience in database management and data migration. The role involves working on-site three days a week and contributing to the seamless integration and optimization of organizational data systems.</p><p><br></p><p>Responsibilities:</p><p>• Lead the migration of data from legacy systems into Apricot/Bonterra, ensuring accuracy and consistency throughout the process.</p><p>• Utilize Apricot’s tools to design and modify forms, fields, and import mappings for complex datasets.</p><p>• Extract, transform, and clean data from scattered legacy databases using SQL Server and Access.</p><p>• Validate, troubleshoot, and verify data to maintain compliance with reporting standards and privacy regulations.</p><p>• Develop training materials and provide hands-on support to non-technical staff during the transition to a unified data system.</p><p>• Design and implement reporting and visualization solutions using tools like Power BI and Tableau.</p><p>• Collaborate with diverse teams to ensure data integrity and promote consistent practices across all programs.</p><p>• Monitor and improve data quality to support grant and contract reporting needs.</p><p>• Provide technical guidance to staff and foster a collaborative, mission-driven work environment.</p>
<p>Workday Business Systems Analyst III Finance Business Systems</p><p><br></p><ul><li>100% Remote</li><li>Must be located in the US</li><li>Must be US Citizen or Green Card Holder</li><li>This position does NOT offer C2C or Sponsorship now or in the future!</li></ul><p><br></p><p>Robert Half is searching for a strong Workday Business Systems Analyst III Finance Business Systems- you will be responsible for supporting and maintaining our global enterprise applications.</p><p>You will work with the business, technical staff and vendors to assess business requirements and processes and align them with appropriate technology solutions that result in improved functionality, process efficiency and accuracy. You will lead and support all aspects of delivery inclusive of planning, analysis, requirements, design, configuration, testing, deployment and support. Must have experience with Workday Finance Business Systems</p><p><br></p>
<p><strong>Natalie Lue with Robert Half is recruiting for an HR Analyst in San Francisco to work four days onsite/one day remote. Our client</strong> is a top Private Equity firm seeking a detail-oriented and analytically strong HR Analyst to join their People team. The successful candidate will serve as a critical internal partner in managing and enhancing HR systems, developing and delivering HR metrics, optimizing workflows, and supporting key HR operations. This role will also act as a backup for payroll processing and contribute to broader People Team initiatives. </p><p><br></p><p>This is an excellent opportunity for an HR professional with 5-7+ years of experience, strong operational, technical capabilities, and a business mindset. You will work with a high-performing, collaborative team to support an organization that has a strong culture, great reputation in the industry, and operates at the highest level of professional standards.</p><p><br></p><p>About the Role</p><p><br></p><p>HR Systems Management</p><ul><li>Serve as the primary administrator for the firm’s core HR system, UKG.</li><li>Work with UKG and external carriers/vendors to optimize system integrations across HR operations.</li><li>Maintain system integrity and user access, perform data audits, and implement system upgrades and enhancements aligned with business needs.</li><li>Build and maintain process documentation and training materials.</li><li>Support with other HR systems management and implementations as needed.</li></ul><p><br></p><p>HR Metrics, Reporting & Analytics</p><ul><li>Produce regular workforce reports including headcount, attrition, performance, compensation, diversity, and organizational structure.</li><li>Produce ad-hoc reports as requested.</li><li>Provide data analysis to support strategic workforce planning, compensation reviews, and regulatory compliance.</li><li>Ensure accuracy, confidentiality, and compliance in all reporting processes.</li><li>Responsible for data entry, data integrity and auditing as required.</li></ul><p><br></p><p>Workflow Automation & Process Optimization</p><ul><li>Work with Director of People Operations to identify and execute automation opportunities in key HR processes (e.g., onboarding/offboarding, performance reviews, employment changes, benefits).</li><li>Enhance HR service delivery by collaborating with other teams (e.g. IT, Compliance, Finance) to improve workflow efficiencies and document processes.</li></ul><p><br></p><p>Generalist Support</p><ul><li>Serve as a secondary resource to the payroll function, ensuring timely and accurate payroll processing during coverage periods.</li><li>Support the execution of annual HR cycles (performance management, compensation planning, benefits renewals).</li><li>Support the People Team on employee relations, policy development, and other team initiatives.</li></ul><p> </p><p><strong>*Contact <u>Natalie Lue via LinkedIn or email</u> for additional info and immediate consideration. </strong></p>
<p>We are seeking a Compliance Analyst to join our technology client’s team and ensure adherence to regulatory requirements, data privacy standards, and internal governance policies. This hybrid role requires one day per week on-site at the client’s Oakland office, with the remainder remote.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Monitor compliance with technology-related regulations such as GDPR, CCPA, SOC 2, and ISO 27001.</li><li>Conduct audits of internal systems and processes to identify risks and ensure security best practices.</li><li>Assist in developing and maintaining policies for data protection, cybersecurity, and ethical business conduct.</li><li>Prepare compliance documentation for regulatory filings and client certifications.</li><li>Collaborate with engineering, product, and legal teams to implement compliance controls.</li><li>Track regulatory changes in tech and data privacy laws and communicate updates to stakeholders.</li><li>Support investigations of potential compliance breaches and recommend corrective actions.</li></ul>
<p>We are looking for a detail-oriented remote Business Systems Analyst. In this role, you will work closely with cross-functional teams to analyze and optimize business processes, ensuring seamless alignment with organizational goals. Your expertise in tools such as Jira, Microsoft Office Suite, and Agile methodologies will be critical to delivering impactful solutions.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Build and maintain deep product and business knowledge in assigned areas</li><li>Gather, analyze, and synthesize data from multiple sources to recommend solutions that meet business goals</li><li>Serve as the voice of the customer to ensure products align with user needs throughout the lifecycle</li><li>Lead requirements gathering, definition, and documentation with business stakeholders</li><li>Collaborate with technical teams and vendors to align technical components (integrations, extensions, etc.) within the overall solution</li><li>Design, configure, and enhance enterprise applications</li><li>Oversee test planning, preparation, and execution</li><li>Support deployment, data migration, and implementation activities</li><li>Provide ongoing system administration and user support for enterprise systems</li><li>Act as a subject matter expert and liaison across IT, leadership, training, and vendor teams</li><li>Foster teamwork, collaboration, and a shared focus on driving product success</li></ul>
<p>The Revenue Operations Analyst is responsible for supporting organizational forecasting, pipeline analytics, and margin analysis to drive strategic business decisions. This role works collaboratively with cross-functional teams and utilizes CRM and ERP systems such as NetSuite, SAP, and Salesforce to collect, analyze, and report on revenue-related data. The ideal candidate brings strong analytical skills, technical proficiency across enterprise platforms, and a proactive approach to process improvement.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and analyze forecasts to support strategic planning and business growth initiatives.</li><li>Conduct pipeline analytics to identify sales trends, opportunities, and risks.</li><li>Perform margin analysis and present actionable insights to management.</li><li>Gather, interpret, and report data using CRM and ERP tools (NetSuite, SAP, Salesforce).</li><li>Partner with sales, finance, and operations teams to ensure data accuracy and reporting consistency.</li><li>Develop and maintain dashboards and reporting tools to enhance transparency and decision-making.</li><li>Participate in process improvement initiatives aimed at increasing operational efficiency.</li><li>Support month-end, quarter-end, and year-end revenue close processes.</li></ul><p><br></p>
<p>We are looking for a Senior Financial Reporting Analyst to join our team in Concord, California. This role is integral to maintaining accurate financial records and ensuring compliance with reporting standards. The ideal candidate will have strong analytical skills and a thorough understanding of accounting principles.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead preparation of recurring US GAAP and non-GAAP financial reports, ensuring accuracy and compliance with all accounting standards.</li><li>Maintain disclosure checklists and ensure adherence to GAAP and reporting requirements.</li><li>Monitor updates to accounting standards and assess potential impacts on financial statements.</li><li>Manage complex accounting for non-routine transactions, including business combinations, debt modifications, equity conversions, consolidations, and other special projects.</li><li>Conduct advanced accounting analyses related to goodwill impairment, reporting units, and non-controlling interests.</li><li>Collaborate with teams across accounting, finance, legal, audit, and IT to resolve technical accounting, revenue recognition, and reporting issues.</li><li>Oversee audit engagements, providing timely updates and supporting efficient completion of audit processes.</li><li>Coordinate with external auditors, supplying documentation and guidance throughout annual testing.</li><li>Assist with internal audit and SOX compliance initiatives.</li><li>Perform key month-end close duties, including journal entries and account reconciliations.</li><li>Support tax compliance by preparing documentation and coordinating with external advisors on federal, state, and local filings.</li></ul><p><br></p>
We are seeking a Senior Accountant/Financial Analyst to join our team in Santa Rosa, California. This position is a Contract to permanent opportunity, offering the chance to contribute to critical financial operations, including maintaining accurate records, ensuring compliance with funding requirements, and supporting audits. If you are a proactive individual with strong analytical skills and a passion for process improvement, we encourage you to apply.<br><br>Responsibilities:<br>• Oversee the general ledger and ensure timely completion of monthly reconciliations during the close process.<br>• Prepare funding requests and manage reporting for multiple government and private grants.<br>• Verify and direct ledger postings from various subsystems and external processing systems.<br>• Assess and refine cost allocation methodologies to ensure accuracy and appropriateness across programs.<br>• Lead or actively participate in cross-departmental projects, such as implementing new software systems.<br>• Identify opportunities for enhancements in financial processes and systems, implementing changes as needed.<br>• Foster a collaborative work environment, mentoring team members to support growth and development.<br>• Assist with audits and prepare documentation for organizational tax filings.<br>• Undertake additional accounting and financial responsibilities as assigned.
<p>Our client is seeking a Technology Asset Management Coordinator II to support enterprise-wide technology asset lifecycle management with a focus on ServiceNow automation, ServiceNow Asset Management, and inventory control. This role is responsible for ensuring accurate asset tracking, optimizing inventory workflows, and supporting the procurement, deployment, return, and disposal of technology equipment across the organization.</p><p><br></p><p>The Coordinator II maintains detailed asset records, drives process accuracy, and works closely with IT teams, end users, and vendors to ensure equipment is delivered and managed efficiently. This role requires hands-on work in warehouse and office environments and the ability to lift up to 35 lbs.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Execute and enhance ServiceNow Asset Management workflows, including automation, asset updates, inventory reconciliation, and lifecycle tracking.</li><li>Maintain asset records across procurement, deployment, returns, repairs, and end-of-life.</li><li>Process daily receiving of technology equipment and update all corresponding ServiceNow asset records with barcode scans and documentation.</li><li>Coordinate shipping, receiving, and distribution of laptops, desktops, mobile devices, and peripherals.</li><li>Prepare, process, and track purchase orders for inventory replenishment.</li><li>Manage equipment returns from corporate and field offices; evaluate and re-enter reusable equipment into inventory.</li><li>Maintain inventory accuracy through regular audits, cycle counts, and reconciliation reports.</li><li>Process and close Asset Management tickets, ensuring complete documentation and timely customer communication.</li><li>Coordinate e-waste collection and disposal following company and environmental guidelines.</li><li>Create and maintain reports on inventory levels, asset lifecycle metrics, and audit findings.</li><li>Follow all Robert Half IT guidelines, policies, and security standards.</li></ul>
We seek an experienced controller to oversee our accounting staff of five. The ideal candidate will have significant Accounting and Costing experience in the manufacturing industry. You will be responsible for all accounting and reporting, decision support analysis, cash management, budgeting and forecasting. Must be a strong communicator and skilled financial analyst. This person will have responsibility for creating and maintaining our budgeting, payroll, and financial reporting processes along with internal control and reporting systems. Oversee and monitor cost accounting system and provide recommendations and guidance to management and help improve our operational efficiency and aid in our continued growth. <br> In essence, the Financial Controller is a key leader within the finance team, responsible for ensuring the financial health and stability of the organization while also contributing to its strategic direction. <br> Responsibilities include: • Manage daily accounting operations • Prepare Monthly Financial Statements, including Balance Sheet, Income Statement, Cash Flows, Management Recommendations and Forecasts. • Advise Management of Recommendations and Financial Analysis • Implement Procedures and internal controls as the company grows. • Provide Strategic Planning • Financial Reporting and Analysis: Preparing and presenting financial statements, reports, and analysis. • Compliance and Risk Management: Ensuring compliance with financial regulations, accounting standards, and internal policies. • Cash Flow Management: Monitoring and managing cash flow, including accounts receivable and payable. • Payroll: Responsible for completing the Salary Payroll process. • Team Leadership: Leading and mentoring a team of finance professionals.
<p>We are looking for a highly experienced interim Chief Information Officer (CIO) to lead a critical evaluation of IT systems and operations within a higher education environment. This contract position requires a strategic leader who can identify inefficiencies, recommend cost-effective solutions, and oversee the implementation of optimized IT systems. This is a remote position and offers a unique opportunity to collaborate with both internal teams and external vendors to drive transformative improvements in technology and operations.</p><p><br></p><p>Responsibilities:</p><p>• Conduct a comprehensive assessment of IT systems, including payroll, enterprise software, and technology infrastructure, within a higher education organization.</p><p>• Identify redundancies and inefficiencies in the current technology stack and propose cost-saving measures.</p><p>• Provide detailed recommendations for modernizing and streamlining IT operations to enhance functionality and reduce costs.</p><p>• Perform cost evaluations and analyses of existing systems, focusing on overlap and operational redundancies.</p><p>• Collaborate with internal IT teams and external vendors to implement recommended changes effectively.</p><p>• Manage the evaluation project within tight deadlines, ensuring decisions are delivered by the set timeline.</p><p>• Work closely with stakeholders to optimize and streamline systems such as Moodle, Microsoft 365, Windows, Ellucian Colleague, and Oracle.</p><p>• Oversee the implementation and optimization of recommended IT solutions over several months.</p><p>• Ensure seamless communication and collaboration across cross-functional teams during the project.</p><p>• Provide strategic leadership to ensure IT systems align with organizational goals and long-term sustainability.</p>
