<p>We are seeking an experienced IT Deployment Technician to support a large-scale PC refresh initiative involving the wipe, imaging, deployment, and migration of approximately 400 Windows computers. The ideal candidate will have hands-on experience with Microsoft Deployment Toolkit (MDT), Windows Autopilot, or similar imaging and deployment technologies, along with strong desktop support and troubleshooting skills. This role will focus on preparing, deploying, and supporting end-user devices while ensuring a smooth transition with minimal business disruption.</p><p><br></p><p>Key Responsibilities</p><ul><li>Wipe, image, configure, and deploy Windows laptops and desktops.</li><li>Support migration and refresh activities for approximately 400 user devices.</li><li>Utilize Microsoft Deployment Toolkit (MDT), Windows Autopilot, or similar deployment tools to provision endpoints.</li><li>Configure hardware, software, user profiles, and security settings.</li><li>Perform data migration and user setup activities as needed.</li><li>Troubleshoot imaging, deployment, hardware, and software issues.</li><li>Enroll and manage devices in Microsoft Intune when applicable.</li><li>Document deployment activities and maintain accurate asset records.</li><li>Coordinate device swaps, user communications, and deployment schedules.</li><li>Provide post-deployment support to ensure successful user adoption and functionality.</li></ul><p><br></p>
<p>We're looking for a hands-on<strong> IT Manager</strong> to take ownership of our entire IT environment. This role is ideal for someone who enjoys being the go-to IT expert, supporting employees, managing Microsoft 365 and cloud technologies, strengthening cybersecurity, and driving technology improvements across the business. You'll have the opportunity to make a direct impact while working independently and partnering with leadership to ensure a secure, reliable, and scalable IT operation. This role is <strong>FULLY ONSITE </strong>in Laguna Hills, CA</p><p><br></p><p>What You'll Do</p><ul><li>Manage and support Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint, and OneDrive.</li><li>Administer user accounts, licensing, access permissions, and employee onboarding/offboarding.</li><li>Manage Windows endpoints, device deployments, patching, and endpoint security.</li><li>Provide day-to-day IT support for office and remote employees.</li><li>Maintain network, firewall, VPN, and infrastructure systems.</li><li>Implement cybersecurity best practices, access controls, MFA, and vulnerability remediation.</li><li>Coordinate with technology vendors and manage IT assets and software licensing.</li><li>Identify opportunities to improve security, efficiency, and user experience across the organization.</li></ul>
<p><strong>Operations Administrator</strong></p><p>Robert Half’s client, a financial services organization, is seeking an <strong>Operations Administrator</strong> to support agent onboarding, licensing, and contracting processes in San Diego, California. This opportunity is ideal for a detail-oriented professional who enjoys managing documentation, coordinating timelines, and ensuring a seamless experience within a regulated, service-driven environment. The successful candidate will demonstrate strong administrative judgment, clear communication, and the ability to manage multiple cases accurately and efficiently from intake through completion.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Review licensing, onboarding, and contracting submissions for completeness and accuracy before submitting materials to external partners and carriers.</li><li>Maintain accurate agent and case records by updating Salesforce and other internal systems with timely, precise information.</li><li>Proactively follow up on missing documentation, credentials, forms, and appointment details to minimize processing delays.</li><li>Manage cases from initial intake through completion, ensuring all required steps and documentation are thoroughly tracked.</li><li>Navigate external portals and follow varying submission requirements and procedures to ensure accurate and compliant processing.</li><li>Monitor deadlines, turnaround times, and service-level expectations to keep cases progressing efficiently.</li><li>Collaborate with internal teams and cross-functional partners to improve workflows and enhance the onboarding and contracting process.</li><li>Provide responsive, high-quality internal and external support while managing a high volume of administrative requests and case activity.</li></ul><p><br></p>
We are looking for an Operations Administrator to support agent onboarding, licensing, and carrier contracting activities in San Diego, California. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys administrative work that requires close attention to detail, can manage competing priorities, and delivers a high level of service in a fast-paced environment. In this role, you will help keep licensing and contracting files accurate, complete, and moving forward on schedule while working across internal systems and insurance carrier platforms.<br><br>Responsibilities:<br>• Examine agent licensing and contracting submissions for completeness and accuracy before forwarding materials to insurance carriers.<br>• Maintain current and organized records by updating agent profiles, case details, and activity notes in Salesforce and related internal tools.<br>• Track outstanding items and proactively communicate with agents or internal partners to obtain missing documents and resolve pending requirements.<br>• Oversee contracting cases from intake through completion, ensuring each file progresses according to established timelines and quality standards.<br>• Use multiple carrier portals to submit information, monitor status updates, and follow carrier-specific procedures accurately.<br>• Manage daily workflow priorities to meet service expectations and prevent delays in appointments, licensing, and contracting activities.<br>• Partner with cross-functional teams to streamline administrative processes and improve the overall onboarding experience for agents.<br>• Deliver responsive, thorough support while handling a high volume of operational tasks and case-related inquiries.
We are seeking a hands-on Senior Business Systems Analyst to support a high-impact enterprise systems initiative centered on ADP WFN deployment and optimization, with integration touchpoints across NetSuite ERP and Concur. This is a fully remote, contract opportunity with strong potential to convert to a contract-to-permanent role. <br> This position is ideal for a systems detail oriented who thrives in a lean environment, can work independently, and is comfortable owning the full lifecycle of business systems work—from discovery and process mapping through configuration, testing, documentation, training, and go-live support. This is not a pure project management or oversight role; we are looking for someone who is willing to roll up their sleeves and execute. <br> Key Responsibilities Lead business systems analysis for the Concur deployment, including requirements gathering, current-state and future-state process mapping, and configuration validation against business requirements Own the overall test strategy and execution, including test plans, test scripts, UAT coordination, defect tracking and triage, and regression testing through go-live Produce and maintain critical project and operational documentation Support integration testing between Concur and NetSuite, as well ADP WFN Partner closely with IT and Finance stakeholders to translate business requirements into system configuration and validated test coverage Perform hands-on configuration work directly within supported systems Drive change management activities, including stakeholder support and end-user training Ensure systems and changes align with compliance, audit, and control requirements, including SOX-related considerations